over 100,000 user reviews and research-intensive expert opinions.
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over 100,000 user reviews and research-intensive expert opinions.
Last updated: September 28, 2023
CITY:
Sterling
COUNTRY:
Loudoun County
STATE:
VA
POPULATION:
79651
AREA CODE:
ZIP CODES COVERED:
20163, 20164, 20165, 20166, 20167
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
They are one of the leading home warranty providers in the industry. They have skilled and licensed technicians who provide top-notch services. A standout feature of their services is that they do not require a home inspection.
APHW has been in the industry since 1999. The company is known for providing roof coverage and accepting invoices for repairs from technicians they couldn't dispatch. APHW offers several benefits to its customers, such as allowing the customers to get their preferred technicians, among others.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
Check out the best home warranty companies in virginia
Robert Richard Voldish, Sterling
On May 13, 2022
American Home Shield (AHS)
This was the second time I used American Home Shield (AHS). Like the first time, this was a great experience. What I particularly like is AHS sent out well know companies both times to make the repairs.
Mariam B, Sterling
On Jun 18, 2019
American Home Shield (AHS)
Terrible coverage, terrible service techs. Everything takes forever and if something is needing replacement that is major (AC etc.) They only cover $1500 for something that cost close to $5000. My washer and dryer hasn\'t been working since February because the tech tried to tell me that the washer was leaving dirt due to hard water. I lived here for over 10 years and never had a hard water issue leaving dirt on my clothes. Oh and horrible customer service! I'm switching
Christina, Sterling
On Sep 09, 2018
American Home Shield (AHS)
I am extremely disappointed with our American Home Shield home warranty. We had the Pick 10 plan that included HVAC because our system was 24 years old. In May, our system stopped blowing cold air and we put in an AHS service request. The service contractor said that the system needed to be replaced but that AHS would require Freon replacement at least three times before they would authorize a replacement. With the price of Freon, that would cost us approximately $1000 before AHS would even consider replacing the system. We had two other companies look at the system and both said we needed a replacement. They also mentioned that replacing the Freon would only allow for 2-3 weeks of cool air before the Freon needed to be replaced again due to a leaky Freon tube, meaning we would have hot air blowing during the hot summer months and would have to wait a couple days each time we needed the Freon replaced due to contractor scheduling. We opted to get the entire system replaced instead of replacing the Freon three times costing us $1000 with no guarantee that AHS would eventually replace the system. After we had the system replaced, AHS refused to pay any of the system replacement cost even though the system was 24 years old. I wholeheartedly do not recommend AHS because they are unwilling to replace HVACs when replacement is obvious.
Dan B, Sterling
On Jun 13, 2012
American Home Shield (AHS)
I had a home warranty with AHS that just expired. My trade service fee was $60 per service at the time, it has since climbed to $75. I had AHS contact me a plumber, and the service was done properly and timely; however, I paid the contractor cash for the service call and was given a receipt. 2 months later, AHS sends me a bill for the $60 I had already paid. I called and spoke to customer service, who told me they would verify with the contractor and call me back to let me know this error was taken care of. I never received a call back and had to call again 2 days later, only to be told that I was wrong and I never paid. AHS did not care to properly explain the situation to the contractor and assumed I never paid. I then called the contractor directly with my receipt invoice number and had them dig around (which AHS obviously was too busy to do). Within a few minutes they had found the error, fixed it and called me back. This leads me to believe that AHS never called over there to inquire about this false charge and told me that my bill was still outstanding. Bottom line is that I had to make 6 calls to AHS to sort this out and the customer service is horrendous. I did NOT nor will not renew my warranty with AHS, and I would not recommend them to anyone.
