over 100,000 user reviews and research-intensive expert opinions.
ALLCOMPANIES TOOLS BLOGS
over 100,000 user reviews and research-intensive expert opinions.
Last updated: September 28, 2023
CITY:
Richland
COUNTRY:
Benton County
STATE:
WA
POPULATION:
48318
AREA CODE:
509
ZIP CODES COVERED:
99352, 99354,
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They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
APHW has been in the industry since 1999. The company is known for providing roof coverage and accepting invoices for repairs from technicians they couldn't dispatch. APHW offers several benefits to its customers, such as allowing the customers to get their preferred technicians, among others.
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
They have more than 35 years of experience in the industry. They offer several benefits to their customers, including flexible payment options, 30 days money-back guarantee, unlimited service calls, etc.
The company has been protecting homeowners since 1996. Their policy comes into effect immediately and lasts for 13 months. They are committed to customer satisfaction and therefore offer 30 days recall period on labor and 90 days on parts.
They are one of the leading home warranty companies in the industry. They are known for covering appliances and systems with unknown pre-existing conditions and Protection against rust and corrosion.
Founded in 1980, 2-10 Home Buyers Warranty has protected more than 5.8 million homes across the United States. Their policy comes into effect 30 days following the purchase of a warranty plan.
Check out the best home warranty companies in washington
Kevin Osborne, Richland
On Apr 12, 2022
First Premier Home Warranty
Most expensive, unethical racket in Home Warranty business. Bought a 6 year, $2,500 warranty. (Monthly cost: $34.72 a month). Had 2 claims. Both deemed irreparable. Fought for 25% and, 10% for payouts! Cancelled after 10 months. Had to fight to get a $600 refund!!! Expected around $2,150 for 10 months.
John Airoldi, Richland
On Jan 06, 2022
American Home Shield (AHS)
I would not own a home without AHS coverage, They’re on top of all aspects of home care A+ service n staff. I would highly recommend AHS service to any homeowner new or otherwise. They are a great service provider.
christine coffey, Richland
On Sep 24, 2018
Lowe’s Protection Plans
Terrible! Don\'t do it! I bought the extended warranty and had to have our dishwasher repaired twice. They scheduled me three weeks out. Three weeks without a dishwasher and six kids is a long time. This repair company was the only one I could use. These guys worked out of their house. I\'d call and they would seldom answer. The first guy that crane it didn't know how to do the repair, and he had to have a co worker finish the job.
Phillip Hollick, Richland
On Apr 04, 2018
American Home Shield (AHS)
Coverage not always clear on certain appliances--for instance top sprayer on a dishwasher not covered. I would think this apparatus is a necessary part to the efficient operation of the machine!
Ron Cox, Richland
On Nov 23, 2015
American Home Shield (AHS)
From the time I made the service request to the replacement of the appliance every detail was quickly dealt with. The communication with AHS was excellent. Sears was a little slow in their initial response, but once the repair visit was scheduled things went well. I'm very pleased with this and my previous service request
robert leckenby, richland
On Nov 19, 2014
American Home Shield (AHS)
The A/C unit had stopped working and it was suppose to be over 100 degrees again that day. I called AHS, went thru the auto service, received the name of the company that was being called out for my service. I recieved a call back from the company within 15 minutes to schedule service, they were here 2 hours later and fixed the unit.The company, Horst Heating, was fast, friendly and very efficient.
Darrin, Richland
On Jan 25, 2014
American Home Shield (AHS)
Since the heat went out on the weekend and I have an infant in the house it was an emergency. I first tried to file the claim on the phone but there was no way to say it was an emergency to the computer. I than tried to file the claim on the web but again I had no way to say it was an emergency. I eventually filed via the automated phone system and called customer service to find out how to make it an emergency situation. I have very little hope that this would be addressed quickly and I would be stuck without heat for many days. But after a short discussion with the very pleasant operator I was notified it would be upgraded to an emergency situation. She quickly and efficiently gave me a contact company and phone number. The company called very early the next day and came out immediately. There was a defective part that needed to be ordered. The part arrived in about two days and they installed it immediately. The service tech was very friendly and courteous.
Bobby, Richland
On Jul 27, 2013
American Home Shield (AHS)
Our AC went out on Sunday evening, 7/14, during triple digit temps. I attempted to place a claim online, but their online service would not let me, so I called in the claim. A technician came to my house the next day, and as I suspected, the compressor had seized. Our unit was old (1996) and the technician recommended replacing the entire unit. To my surprise, AHS approved it. I immediately called them back and asked if they could put a rush on it as we have two small animals at home. They also authorized that. I started calling on Wednesday to find out where the AC was at and nobody could tell me. Each day I talked to a different representative, each day they told me they would call me back with status. Each day, nobody did. We moved into our 5th wheel on Friday just to escape the heat and discovered on Monday, 7/22 that he HVAC had been in Kent, WA (a mere 3 1/2 drive away) since Friday, 7/19. The AC was finally installed today and then I was informed that AHS did not cover getting rid of the old AC unit as that is my responsibility. Throughout all of this, the only thing AHS has offered to offset the extra monies I have paid out trying to survive this summer without AC is a whopping $75 reimburse for a hotel room and $125 reimbursement toward the purchase of a window AC unit while I waited for my replacement unit to arrived. I informed the rep today that while I was disposing of my AC unit I would be disposing of AHS as well. I will not be renewing my contract with them. There service has gotten progressively worse over the 10 years I have been doing business with them.
