Best Home Warranty Companies In beckley, west virginia

Dennis Richards, Beckley

On May 13, 2021

American Home Shield (AHS)

The hot water tank was under warranty. It took a few weeks to get the tank. Ward Plumbing did a great job on the install. The issue I have with AHS is that it takes way too long to get parts for the repairs to be done .

Vincent Angell, Beckley

On Jan 03, 2015

American Home Shield (AHS)

It was about June and the summer heat was arriving. When it got to the point of being too warm not to have the air conditioner turned on we finally had to turn it on. I noticed that not much air was coming out of the vents...I called AHS and reported the problem. Within 24 hours I was called by a company called Air Tek here in the Sacramento area...View More. It was Doug that came out. After analyzing the problem he said that we would be without air conditioning for a few days. The bearing for the blower was broken and had to be replaced. with only a screw driver and a tape measure he measured the bearing and was on his way. I was called the next day by his company and they would have to order the part. A few days later I was called for the installation appointment. It was the next day that Doug came back. He pulled the blower out, took it outside and started working on it. After working on it for a couple of hours and then washing the blades down with our hose, he brought it into the house and installed the unit. He had explained that not only did he replace the bearing but the second bearing also. The shaft that went through the bearings was also replaced because of damage of the bearing being out of round. He also replaced the motor because when he was there before the motor was extremely hot because of the bad bearing and normally that would eventually due harm to the motor in the near future. He wired it back up and it worked perfectly. Another note is that when he used the hose to wash the blades he took to the hose, stretched it out and neatly coiled it up better than I could ever do. About a week had passed and my wife and I were enjoying the cool air and decided to call Air Tek. I called and talked to the owner's wife. She asked if everything was OK. I said I just wanted to call and tell you how professional Doug was and would call them in the future for any other problem. That was impressive. I have since recommended them to others. Thank you Air Tek and AHS for making me a happy and loyal customer.View Less