Home Warranty of America Review 2024

HWA Home Warranty Services Plans & Coverage

The company provides two plans for homeowners: Select Plan and Select Plus Plan. HWA also provides plans for real estate professionals. These plans’ prices and coverage differ according to the location and optional add-ons.

• Select Plan is the basic plan offered by the company 
• Select Plus Plan has some more additional items along with Select Plan

Plans	Select Plan	Select Plus Plan
Built-in Microwave	✓	✓
Dishwasher	✓	✓
Range Oven Cooktop	✓	✓
Trash Compactor	✓	✓
Ductwork	✓	✓
Electrical System	✓	✓
Heating System/ Furnace	✓	✓
Plumbing System	✓	✓
Water Heater	✓	✓
Burglar and Fire Systems	✓	✓
Ceiling Fans and Exhaust Fans	✓	✓
Central Vacuum	✓	✓
Doorbells	✓	✓
Garage Door Opener	✓	✓
Kitchen Refrigerator With Ice Maker		✓
Clothes Washer		✓
Clothes Dryer		✓
Air Conditioning		✓

Optional Add-ons

• Limited Roof Leak Repair
•  Pool/Spa Combo
•  Salt Water Pool (includes Pool/Spa Combo)
•  Well Pump
•  Septic Tank Pumping
•  Second Refrigerator
•  Freezer – Stand Alone
•  Orange Plus (Water Softener, Re-Key, Code Violations/Permit Fees)
•  SEER/R-410A Modifications
•  Septic System
•  Sprinkler System

Read our extensive guide if you want a deep insight into what’s covered and not covered in a home warranty.

HWA Home Warranty Exclusions

The HWA contract has different limitations and exclusions from its plans. Here are some of the things which the company’s home warranty doesn’t cover: 

• Delays
• System lacking a visible Model number/serial number
• Obstructed items
• Opened walls/ceiling
• Hazardous materials
• Consequential damages 
• Loss of use damages
• Commercial-grade equipment repair or replacement
• Routine maintenance
• Haul away

If you want to have further insight into the plan’s inclusions, then you should make sure to read its sample coverage terms before investing.

HWA Home Warranty Cost 

The HWA plans start at $46.04 per month. The premiums differ depending on your trade service fee; $75 and $100 are the two service call options. 

On the $100 trade fee, the Select Plan costs $46.04 monthly ($522.50 yearly) and Select Plus costs $57.90 monthly ($665 yearly).

Note: All the pricing details (discounted) are provided for a single-family home under 5000 sq. ft. in New York

HWA Home Warranty Discounts 

HWA provides 13 months of coverage (12+1) to the homeowners at the cost of the annual plan

Trustworthiness & Customer Service

Home Warranty of America has received mixed reviews across various review platforms. On HWR, they have a rating of 3.5/5 from approximately 2000+ reviews. Most positive reviews revolve around the company’s comprehensive coverage, but the negative reviews highlight the issues related to claim denials. 

The reviews on Yelp and Google are below 2.5 stars showing the homeowners are unsatisfied with the service. Customers have noted dissatisfaction related to customer service and delays in the claim process.  

The recent reviews show HWA’s efforts to provide reliable services to homeowners. The company is trying its best to constantly improve its services and provide tough competition in the market. Though, we recommend our users read the sample contract before making the final decision.

Claims Filing Process For HWA Home Warranty 

Filing a claim with HWA is easier as you only need to sign in to your account or through the chat feature on the contact us page or mail them at info@hwahomewarranty.com. You can file a claim 24/7 when you choose these methods.

You can even file a claim by contacting the customer care representative at (888)-492-07359. The timings for weekdays (Monday- Friday) are 7 a.m. – 8 p.m. On Saturdays, you can connect with the company from 8 a.m.- 6 p.m., and on Sundays, between 9 a.m. – 5:30 p.m. 

After filing the complaint, you can expect a response within 24 to 48 hours. The company also endorses calling, as you can speak with the service provider who can troubleshoot the problem over the phone. 

If there’s a problem with a repair on an item that is not covered, the company might even get you connected with another service provider who can help.

How To Buy A Home Warranty From Home Warranty Of America?

Purchasing a warranty from HWA is uncomplicated. However, you should make sure to read its terms and conditions carefully so that you can enjoy the benefits of home protection. 

Buying a home warranty policy is tricky, so you can check our in-depth guide to prepare for a home warranty and make the right decision. 

Methodology 

At HomeWarrantyReviews.com, we are dedicated to offering our customers in-depth home warranty reviews to help you select the best home warranty company. To ensure that our reviews maintain high standards of credibility, we consider the following points to help us publish content that is as accurate and reliable as possible.

• Plans: We look at companies’ various plans and evaluate them based on their cost and the inclusion of major appliances and systems.
• Coverage: We consider coverage an essential factor based on a company’s extent of protection. Larger coverage caps offer more protection, and thus it would mean the scores highly in our reviews.
• Contract terms: We give importance to how companies present their terms and conditions in the contract. If a company’s contract intends to unnecessarily confuse customers by using vague or complicated terms, the same will reflect in our overall review of the company.
• Customer reviews: User reviews about service carry a lot of importance as it is a primary source of information highlighting the service quality of companies. More positive reviews will help companies attain higher rankings or vice versa. 
• Trust: We ask companies to share documents to prove their credentials and monitor their standing with BBB and Yelp.

Editorial Note on HWA Home Warranty

Our editorial team concludes that the HWA Home Warranty provides exhaustive coverage for the systems and appliances at affordable prices. Apart from the elaborative plans, the company offers the freedom to choose your deductible. 

HWA is suitable for people looking for coverages like fixtures and appliance accessories at reasonable pricing. Go through the company’s sample contract to know the pricing, inclusions, and exclusions before making the final decision.

Final Words 

HWA provides homeowners additional coverage for items like code violations, permits, and Energy Star appliances. However, in any circumstance, get quotes from different companies to compare pricing and plans to choose the best fit.

Quick Details About The Company