Started in 1996, Home Warranty of America has been providing services to customers across the country. The company claims to have built its business with the idea of simplifying the lives of its customers and providing them immediate help during times of need.
HWA understands the different needs of homeowners and has come up with several plans to protect your expensive systems and appliances. The plans offered by the company cover a range of devices in your home.
With a top-notch customer service team, you are well taken care of if you opt for HWA. The company is headquartered in Illinois and is currently one of the largest sellers of home warranty products.
N/AEstimated Appliance Coverage
N/AEstimated System Coverage
50No. Of Active States
YesComplaint Resolution Program
The cost of plans offered by HWA, differ according to one’s state of residence, and size of property. You can get a free home warranty quote from HomeWarrantyReviews.com to know how much a plan will cost you.
Home Warranty of America provides the best in service with 24/7 customer support. HWA has a service recall period of 30 days on labor and 90 days for parts. Some of the steps one must follow to file claims include:
HWA provides coverage for repairs or replacements upto $5000, for a single item, and an aggregate of $15,000 for the entire coverage duration. If customers do not make timely payments, the company has the right to stop offering services at its own discretion.
HWA will assign a trained technician once a customer files a claim. Customers should note that HWA is not an agency for technicians, they assign a technician through their tie up with contractors.
If the technician deems the work conditions to be unsafe, he/she will not perform any appliance repairs or replacements. Though customers are still required to pay the necessary trade service call fee stated in the contract.
Customers do have the option of selecting a payment method. They can pay the premium in monthly installments or all at once. Customers must choose their payment option before signing the contract.