Home Warranty Awards 2024

The results are in! HomeWarrantyReviews.com, a leading source for home warranty information for over 14 years, is excited to announce the winners of its 12th annual Home Warranty Awards.

These prestigious awards recognize outstanding home warranty companies based on what matters most: you, the customer. Our annual awards program empowers you by giving a voice to customer experience. We meticulously evaluate companies across various criteria, including customer reviews, claims process efficiency, user-friendly digital experiences, and other vital factors that impact your overall satisfaction.

This unique combination of user feedback and expert analysis ensures you have the information you need to choose the best home warranty company for your needs.

Stay tuned! As we reveal the winners of 2024.

Home Warranty Annual Awards For 2024

Choice Home Warranty 3.7/5 Premium $46-$55 Service Fee $60-$85 Limit Up to $3K/item Activation 30 Days Get Free Quote

ServicePlus Home Warranty 3.3/5 Premium $50-$60 Service Fee $75 Limit Up to $1.5k/item Activation 30 Days Get Free Quote

Elite Home Warranty 4.5/5 Premium $45-$60 Service Fee $70 Limit Up to $3k/item Activation 30 Days   Get Free Quote

About Home Warranty Awards

HomeWarrantyReviews.com established the Home Warranty Awards in 2012 – an annual program that shines a spotlight on the top performers in the industry. These prestigious awards go beyond just brand recognition. They honor home warranty companies that consistently strive to improve their services, claims processes, and coverage options. The ultimate goal? To ensure homeowners receive exceptional value and a positive customer experience.

Our annual home warranty awards program also intends to inspire companies to become exemplary. Over the years, we’ve noticed companies make noticeable changes to their services to become qualified for these awards.  

The Selection Process: Ensuring Credibility

To be eligible for a Home Warranty Award, companies must meet the following criteria:

• Industry Experience: A minimum of 5 years of experience in the home warranty industry, demonstrating a proven track record.
• Customer Base: A substantial customer base of at least 5,000 homeowners, ensuring a broad representation of customer experiences.
• National Reach: Nationwide coverage with services available in over 75% of US states, catering to a diverse homeowner population.

Beyond the Basics

Companies that meet these core criteria are shortlisted for further evaluation. Here’s what separates the good from the great:

• Efficient Claims Processing: A smooth and efficient claims process is essential. We evaluate how quickly and easily companies handle claims, ensuring a stress-free experience when you need repairs.
• Customer Satisfaction & Retention Rates: We analyze customer satisfaction survey results and retention rates. High scores in these areas indicate a company that prioritizes customer happiness and keeps its customers coming back.
• Digital Experience: We delve deeper into the shortlisted companies’ websites and mobile apps. Our focus? Ensuring they are user-friendly and informative and allow you to quickly request service, track claims, and manage your account.
• Social Media Engagement Rates: We explore how companies interact with customers on social media. High engagement rates and positive responses indicate a company that is transparent, responsive, and actively listens to customer feedback.

Going beyond basic metrics and considering these various factors, the Home Warranty Awards provide a comprehensive picture of each company’s commitment to customer satisfaction.  This ensures you, the homeowner, have the information you need to choose the home warranty company that best aligns with your needs and priorities.

Award Categories: Highlighting Different Strengths

Next up, the Home Warranty Awards recognize companies that excel in various aspects:

• Top-Rated: This award honors the company that consistently receives the highest customer satisfaction ratings across all evaluation criteria.
• Best in Service: This award recognizes the company that delivers the most efficient, user-friendly, and hassle-free claims process, ensuring a smooth and positive experience for homeowners.
• Editor’s Choice: This prestigious award acknowledges the company that, in the expert opinion of HomeWarrantyReviews.com’s editorial team, offers an exceptional combination of value, coverage, and customer service.

Winners Of The Annual Home Warranty Awards 2024

The wait is over; here are the 2024 Home Warranty Award winners.

• Top-Rated Company: Choice Home Warranty – Choice Home Warranty takes home the Top-Rated award in 2024, consistently achieving the third time in a row.
• Best in Service: ServicePlus Home Warranty – The Best in Service Award 2024 winner is ServicePlus Home Warranty. They impressed customers with their efficient, user-friendly claims process, ensuring homeowners a smooth and hassle-free experience when they need repairs.
• Editor’s Choice: Elite Home Warranty – This year’s Editor’s Choice Award goes to Elite Home Warranty. The expert team at HomeWarrantyReviews.com recognizes Elite HW for its combination of comprehensive coverage options, competitive pricing, and a focus on customer service.

These winning companies represent the best-in-class for home warranty service in 2024!

Words From The Winners

The Annual Home Warranty Awards 2024 winners have expressed appreciation and gratitude for the recognition.

Choice Home Warranty

“Being recognized three years in a row as the Top-Rated Company is an honor. This award demonstrates that providing the highest quality service at an affordable price by focusing on our customers, our technicians, our technology, and our employees is being recognized.  At Choice, we are pleased and proud of receiving this award while we continue our pursuit of excellence on our journey towards becoming the nation’s largest and most respected home warranty service contract provider.” – James E. Mostofi, Chief Executive Officer of Choice Home Warranty.

ServicePlus Home Warranty

“We are thrilled and honored to receive the 2024 Best In Service Award! This marks the 4th consecutive year that ServicePlus has been the recipient of such a prestigious award, and it’s a true testament of our pledge to provide exceptional service to our valued customers. We have taken significant strides to enhance our customer experience by launching a new mobile app, which integrates cutting-edge AI technology into our service platform, ensuring quicker, more efficient solutions for our clients. We are committed to continuously improving and this award motivates us to keep raising the bar in the home warranty industry” – David Seruya, Founder and Chairman of ServicePlus Home Warranty.

Elite Home Warranty

“I’ve worked for several well-known home warranty brands, where the focus was solely on denying claims and maximizing profits. However, at Elite Home Warranty, I was amazed to discover a completely different foundation and business model. Here, our priority is genuinely helping consumers and providing superior services without the gimmicks common in other companies. We are truly thankful to the entire Home Warranty Reviews team for recognizing the genuine impact Elite Home Warranty has in the industry. We are honored to be selected for the Editor’s Choice Award 2024. We remain committed to our customers, continually improving and delivering unparalleled coverage benefits and exceptional services to homeowners nationwide.” – Tracy Bleecker, Claims Director of Elite Home Warranty

A Note To Our Readers

At HomeWarrantyReviews.com, we believe in transparency and providing our readers with unbiased information. Here’s what you can expect from us:

• Genuine User Reviews: Our Home Warranty Awards are based on genuine customer reviews, feedback from our website users, and other objective data.
  
• Unbiased Selection: We maintain strict policies to avoid influence from home warranty companies. Our awards are based on merit, not money.
  
• Accurate Information: We encourage you to do your research before deciding. Our awards can be a helpful starting point, not the final say.

Disclaimer

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While we value user feedback, we cannot guarantee its accuracy. The views expressed are those of the users and do not reflect our opinions. By using our site, you acknowledge that we are not liable for any damages resulting from your use of the information provided. We recommend reviewing the terms of use regularly for any updates.