ServicePlus Home Warranty Reviews 2023

User Sentiments
Why ServicePlus Home Warranty?
- ServicePlus Home Warranty (SPHW) plans are affordable, costing as low as $2/day
- SPHW works with qualified local technicians
- The company has a claims hotline that helps customers 24/7/365
- ServicePlus provides plans that are flexible and extensive
Our editorial team conducted extensive research and analyzed hundreds of customer-reviews to present a comprehensive review of ServicePlus Home Warranty. This detailed review will offer details on:
- Plans, coverage, and cost of ServicePlus Home Warranty
- The procedure claim submissions
- User sentiment details in the form of reviews
latest ServicePlus Home Warranty reviews
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Robert Poynter , IL, Woodstock
Ga** did an excellent job explaining the warranty plan. It was a pleasure talking with him. Great sales rep.
Gary S Cadigan , TX, HarlingenS** was a very friendly and helpful in my efforts provide this coverage, I know because of him I signed up with Home Warranty. Regards Gary S Cadigan
Denice Thompson , CO, WindsorSigning up for the home warranty was easy and the rep was very helpful in explaining things. He worked hard to find me the best deal.
MR WILLIAM J SLICHER , DE, SmyrnaEd*** was excellent. He explained the contract that I am receiving and answered all my questions. He answered some questions that I had not thought of yet. Being a VET, I was happy that I was offered a discount off of the total.
Renee Smith , MS, Long BeachPeter was very good about not wasting my time. I told him what I needed and he looked for the best price. It was very good to speak with him.
Perihan Warren , NC, WilmingtonVery helpful and considerate. Knew what I wanted to spend and what I was looking for. Understood my financial limitations and did not push me or make me feel uncomfortable
Home Warranty Reviews
4.2/5 (851)Google Reviews
3.5/5 (2,657)Consumers Affair
3.3/5 (1,818)Yelp Rating
1/5 (315)ConsumersAdvocate
4.4/5 (428)Pros & cons of ServicePlus Home Warranty
Pros
- Provides discounts on annual plans
- Offers a service guarantee of 90-days
Cons
- Not available in many states
- Does not provide system-or-appliance-only plans
ServicePlus Home Warranty Covered States
ServicePlus Home Warranty offer services in 46 states, excluding California, Nevada, New York, and Washington. Look at the state map below for detailed information:
ServicePlus Home Warranty Plans
ServicePlus Home Warranty offers two plans to homeowners: Gold Plan and Platinum Plan. Along with the coverage of major appliances and systems, the company offers some optional items at an additional fee.
The below-mentioned table shows the items included in the Gold and Platinum plans, along with the optional coverage. Take a look:
Gold
- Plumbing System
- Plumbing Stoppage
- Water Heater
- Whirlpool Bathtub
- Electrical System
- Oven/Range/Stove
- Sump Pump
- Cooktop
- Dishwasher
- Built-in Microwave
- Garbage Disposal
- Trash Compactor
- Ductwork
- Garage Door Opener
- Ceiling & Exhaust Fans
Platinum
- All Features of Gold Plan
- A/C System
- Heating System
- Clothes Washer
- Clothes Dryer
- Refrigerator
Optional Coverage
- Pool/Spa
- Limited Roof Leak
- Sump Pump
- Well Pump
- Central Vacuum
- Septic System
- Septic Plumbing
- Second Refrigerator
- Stand Alone Freezer
- Water Softener
- Refrigerator Ice Maker
- Free Standing Ice Maker
- Additional A/C System
- Additional Heating System
- Additional Water Heater
- Additional Garage Door Opener
- Additional Oven/ Range/Stove
- Additional Spa
ServicePlus Home Warranty Cost
The monthly plans from ServicePlus are from $43.25 to $49.92, and annual plans range from $619 to $699 ($419-499 when discounted). Apart from the plan charges, you will have to pay a service fee of $75. The cost of optional coverage of a home appliance and system ranges from $2.92- $12.50 monthly.
However, it’s important to note that the price of a ServicePlus plan depends on different factors, such as your home’s size, the area you live in, your add-on plan options, and more.
ServicePlus Home Warranty Discounts
ServicePlus Home Warranty provides $200 off on annual plans and free two-month coverage on a single purchase. Note that this offer may not be available in all the states and for those opting for monthly plans.
ServicePlus Home Warranty Coverage
Covered Systems
ServicePlus offers $1500 per contract item on the following systems:
- AC/Cooling
- Water Heater
- Heating System
- Electrical System
- Ductwork
- Plumbing System
- Plumbing Stoppage
- Ductwork
- Sump Pump
- Garage Door Opener
- Ceiling & Exhaust Fans
Covered Appliances
ServicePlus offers $1500 per contract item on the following systems:
- Clothes Washer
- Refrigerator
- Clothes Dryer
- Oven/Stove
- Cooktop
- Dishwasher
- Built-in Microwave Oven
- Garbage Disposal
- Whirlpool Bathtub
- Trash Compactor
Additional Coverage
You can choose the following appliance and systems for an additional fee:
- Pool / Spa
- Limited Roof Leak
- Central Vacuum
- Sump Pump
- Well Pump
- Septic Systems
- Additional Spa
- Additional Oven/Range/Stove
- Additional Garage Door Opener
- Additional Water Heater
- Additional Heating System
- Additional A/C System
- Septic Plumbing
- Second Refrigerator
- Stand Alone Freezer
- Water Softeners
- Refrigerator Ice Maker
- Free Standing Ice Maker
Note: You can get optional coverage after 30 days of making the first payment. Read our detailed article to understand home warranty coverage better.
ServicePlus Home Warranty Exclusions
Similar to most other home warranty companies, ServicePlus Home Warranty also has exclusions and does not cover the following things:
- Known/Unkown Pre-existing conditions
- Cosmetic defects, lack of maintenance, rust or corrosion, misuse, collapsed ducting, and sedimentary build-up
- Lightning strikes, missing components, and animal or bug damage
- Any sort of damage caused by Acts of Gods and natural calamities
- Bacterium, virus, fungus, mold, and mildew related malfunctions
- Systems and appliances declared defective or faulty by the Consumer Product Safety Commission or the manufacturers
Note: There may be other exclusions to your service agreement; we recommend reading the terms and conditions thoroughly.
ServicePlus Home Warranty Claims
Filing a claim with ServicePlus is straightforward. You can file the claim online or connect with the company’s representative by dialing the ServicePlus home warranty phone number (1-800-545-0402) to begin the process.
- Once you file a claim, ServicePlus will assign a technician within 2-4 working days.
- The technician will inspect the item that requires repair and check if it’s covered under warranty.
- If the item is found under coverage, the technician will repair or replace it.
- During the service visit, you will be required to pay the designated service fee to the technician.
Note: As per the contract, ServicePlus has the absolute right to choose a service technician to perform repair or replacement services. The company will not reimburse you if you commit to any service without prior approval.
How To Buy A Home Warranty From ServicePlus Home Warranty?
Buying a home warranty from ServicePlus is now easy, as you can get a free quote from our platform by contacting a representative at ServicePlus.
Settling down on a well-suited home warranty plan can get tricky, especially if you buy it for the first time. You can check our in-depth guide to preparing for a home warranty purchase.
Methodology
At HomeWarrantyReviews.com, we are dedicated to providing in-depth home warranty reviews so you can choose the best home warranty company & make the most out of it. We examine, compare, and analyze the companies on the following factors:
- Pricing: We compare the costs of home warranty plans and determine if those are cost-effective. The pricing includes monthly/annual premiums, deductibles, and customer discounts.
- Coverage: We compare the plans offered by different home warranty companies. The coverage consists of systems, appliances, and additional offerings.
- Claims: We look at customer reviews and determine how satisfied they were with the claims filing procedure, settlement, and response times.
- Transparency: We verify if the home warranty company is licensed within the appropriate industry and offer details on the CEOs, contractors, and several settled claims.
- Uniqueness: We examine whether the company offers additional services, advantages, or coverage alternatives that set them apart from the competition.
- Customer Engagement: We assess the determination of home warranty companies responding to consumer problems in our Complaint Resolution Program.
Conclusion
The services offered by ServicePlus Home Warranty are comparable to the industry standards. However, we encourage you to read customer reviews and the fine print before making any commitments.
Why Should You Trust HomeWarrantyReviews?
- We are America's first independent Home Warranty Research and Review platform and have been in existence for 14+ years
- We have listed more than 80+ companies with us
- We have nearly 100,000 genuine & verified customer reviews
- We use a two-step verification process to maintain the authenticities of reviews
- We allow users to connect directly with the company's representatives to resolve issues through our Complaint Resolution Program
Frequently Asked Questions (FAQs)
Q.Is ServicePlus Home Warranty Still In Business?
A.
Yes, it is still in business. The company rebranded itself from Total Home Protection to ServicePlus Home Warranty.
Q.Is There A Waiting Period With Serviceplus?
A.
Yes, there is a 30-day waiting period. However, Service Plus Home Warranty may waive it if you can prove there is no lapse in your coverage.
Q.Do I Need A ServicePlus Home Warranty If I Have Homeowners Insurance?
A.
Homeowners’ insurance and home warranties are different concepts that serve you under differing circumstances. Homeowners insurance comes into play when your property gets damaged due to a natural disaster, calamity, or unforeseen circumstances.
A home warranty covers your appliances and systems and works only when the reason for failure is regular wear and tear. Most homeowners undertake and use the services of both contracts to remain protected.
Q.Is There A Limit On The Number Of Claims I Can Make?
A.
There is no limit to the number of claims you can make per se. However, a dollar limit applies to your Service Plus home warranty contract. If the required repair or replacement exceeds the cap, you have to pay out of your pocket.
Q.Do Customers Need To Pay A Fee If They Want To Transfer Their Policy To Someone Else?
A.
No. You don’t have to pay a fee to transfer your contract to someone else.
Q.How Are The Company’s Contractors Rated And Monitored?
A.
ServicePlus home warranty contractors are rated and valued based on their promptness, efficiency, and proficiency. While the monitoring aspect eludes us, our research shows that contractors are screened against various guidelines to qualify and join the ServicePlus contractor network.
They stipulate and look for licensed contractors to practice their trade, are insured, and are ready to be available for scheduled visits within a specific time frame.
Q.Is Serviceplus Home Warranty Legit?
A.
ServicePlus Home Warranty has been operating for six years and has won many awards for its service and contribution to the home warranty industry. All its stated information is verifiable, and there seems to be no question about the company’s legitimacy.
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DSDelois SpearsMy claim was handled very quickly and the service technician contacted me the next day to schedule an appointment. It was the same technician who fixed my dryer. I was satisfied both times
LBLynn BryanChoice Home Warranty sends someone within 24 hours of claim submission. We have had several plumbing issues and trust the company to provide good service.
NInancy iovinoI purchaed my policy today but based it on the excellent rating it got on line and Ger*** Ti*** who I spoke with on the phone. He gave me excelent options that fit my need and budget.
TDTan Dara ThachThe B** representative came as scheduled, and was very polite. He found out what was the problem with my A/C. He submitted the founding to CHW for decision.
OCoscar cantuTechnician responded 1 week earlier. I was not aware that my appointment was until 17 March which was unacceptable. I was grateful on technicians quick response and diagnosis.
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