Customer Services
Repair
Time
Quality Of
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Service Plus Home Warranty Review, 2022
This ServicePlus Home Warranty review will apprise you about the company's service quality, plans, cost, and coverage details. This detailed guide will help you understand what ServicePlus has to offer and whether it is a company worth your investment. They offer the following benefits to their customers:
- Coverage for major home appliances and systems
- Local technician network
- 24/7 claims hotline
- Free coverage for two months
- Previously Total Home Protection
Premium
$53-$60 monthly
Deductible
$75
BBB Rating
NR
Aggregate Limits
Upto $1.5k/item
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Pros
- Affordable service fee
- Regular discounts and offers
- Service guarantee of 90 days on parts and 30 days on labor
Cons
- Limited coverage caps
- Not available in CA, NV, WA, NY
Whats On This Page
Our Verdict
Previously known as Total Home Protection, ServicePlus Home Warranty offers adequate coverage options in the form of 2 plans and a choice of add-ons at an affordable price. While their 24/7 customer service and extensive contractor network have given them a competitive edge, their state availability is still a drawback.
Trustworthiness And Quality Of Services
According to ServicePlus, they may arrange and set up appointments with the technicians within 2 (under normal circumstances) – 4 days (weekends and holidays), with emergency services charged at an extra price. Service Plus Home Warranty reviews on their repair time and service is split, with some praising the service and others placing complaints about the same.
Industry Standard Comparison
ServicePlus Home Warranty found popularity due to its economical pricing and frequent discounts and offers. However, they have fewer items in their plans than the industry average.
Take a look at how they compare against the industry standards on the following parameters –
| Parameters | Aggregate Limit | Monthly Premium Prices | Deductible | No. of items covered |
| Industry Average | $10,785 | $30-$80 | $100 | 23 |
| ServicePlus Home Warranty | $1.5k per contract item | $50-$60 | $75 | 20 |
Serviceplus Home Warranty Plans
Service Plus Home Warranty offers two plans- Gold Plan & Platinum Plan. The annual plan package includes free limited coverage for roof leaks and an additional two months’ coverage for free.
- Gold Plan: Covers plumbing & electrical systems along with major appliances
- Platinum Plan: Covers everything that Gold Plan does plus HVAC and other major appliances
Serviceplus Home Warranty Coverage
ServicePlus offers comprehensive and cost-effective home warranty coverage to its customers. They cover crucial systems such as Plumbing, HVAC, etc., and appliances such as refrigerators, washers, and more. They follow the standard waiting period of 30 days which may be waived if there is no lapse of coverage, but only at their discretion.
Listed below are all the items covered by Service Plus Home Warranty-
| Item Covered | Gold Plan | Platinum Plan |
|---|---|---|
| Water Heater | Y | Y |
| Whirlpool Bathtub | Y | Y |
| Oven/Range/Stove | Y | Y |
| Cooktop | Y | Y |
| Sump Pump | Y | Y |
| Built-in Microwave | Y | Y |
| Dishwasher | Y | Y |
| Garbage Disposal | Y | Y |
| Trash Compactor | Y | Y |
| Ductwork | Y | Y |
| Garage Door Opener | Y | Y |
| Plumbing System | Y | Y |
| Plumbing Stoppages | Y | Y |
| Electrical System | Y | Y |
| Ceiling & Exhaust Fans | Y | Y |
| AC System | – | Y |
| Heating System | – | Y |
| Refrigerator | – | Y |
| Clothes Washer | – | Y |
| Clothes Dryer | – | Y |
Serviceplus Home Warranty Prices
The annual cost of ServicePlus plans ranges from $619 to $699 ($419-$499 discounted), while the monthly cost starts from anywhere between $50 to $65. Aside from the plan charges, a deductible of $75 has to be paid for every service visit.
The price of your ServicePlus plan may increase depending on various factors like the size of your home, the area you live in, your choice of add-ons, and more.
Optional Add-ons
The company offers the following add-ons –
Serviceplus Home Warranty Coverage Limits
The ServicePlus home warranty contract stipulates and highlights limitations and exclusions that apply to their coverage. While it is clear that only covered items will be eligible for repair or replacement, the coverage itself is limited.
For example, a microwave’s mechanical components and parts are covered except for doors, glass, knobs, hinges, etc. There are specific covered aspects for all items included in the Service Plus Home Warranty coverage plan.
Another aspect that plays an important role is the cause of disrepair. If an item breaks down due to pre-existing conditions (known or unknown), lack of maintenance, neglect, misuse, rust, or corrosion will not be covered. An item will only be repaired or replaced if it fails due to regular wear and tears.
The contract also states the coverage limit of your policy. If the cost of repair or replacement exceeds the stated amount, you’ll have to pay out of pocket.
Serviceplus Home Warranty: Key Details
Take a quick glance at ServicePlus Home Warranty’s key details such as terms, conditions, and other policy-related information to know how the company’s policy works.
Contract Information
The ServicePlus Home Warranty contract comes with the following terms. Have a look-| Free cancelation | within 30 days |
| Waiting period | 30 days |
| Cancelation Fee | $50 |
| Automatic renewal | Yes |
| Dollar Limit for Access | $200-$500 (depending on the item) |
| Contract Transfer Fee | $0 |
| Customer Service | 24/7 |
| CRP Participant | Yes |
Comparison Information
We have selected the four top-rated companies to compare alongside ServicePlus Home Warranty to get a gist of the services and select a winner.
| Company | Monthly Premiums | Deductible | States Covered | Established in | BBB Rating | |
| American Home Shield | $39.99-$60 | $75-$125 | 49 | 1971 | B | |
| Select Home Warranty | $41-$46 | $60 | 46 | 2012 | B | |
| ServicePlus Home Warranty | $50-$60 | $75 | 48 | 2016 | NR | |
| Choice Home Warranty | $46-$55 | $60-$85 | 48 | 2008 | B |
If the above companies don’t suit your needs, you can check out other top home warranties in the market for consideration.
Company Information
Established in : 2016
CEO : David Seruya
Registered as : Corporation
HQ : 300 McGaw Dr, Edison, New Jersey 08837, US
servicePlus home warranty claims & customer service
serviceplus Home Warranty Has Not Been Given A Rating On Bbb (better Business Bureau) Due To Insufficient Information About The Business Or Ongoing Review/update According To The Bbb Portal.
readers Must Note That This Is Not A Testament To Any Business’s Credibility. Some Companies Choose To Be More Active In The Bbb Platform And Some Don’t, As This Purely Depends On The Individual Company’s Choice And Has Nothing To Do With The Quality Of Its Business Practices. For Instance, Even Microsoft Has ‘nr’ For Ratings On Bbb.
filing For Serviceplus Home Warranty Claims Is Relatively Simple. You Can File Your Claim Online Or Dial The Company’s Toll-free Number.
Follow These Steps To File Your Claim:
- file Your Claim Online Or Via Telephone (1-800-545-0402) To Start The Process.
- once Your Claim Is Filed, Serviceplus Home Warranty Will Assign One Of Their Technicians To Solve Your Problem Within Two To Four Working Days.
- the Technician Will Call You To Schedule An Appointment At Your Convenience.
- once The Technician Arrives At Your House, You Must Pay The Trade Service Call Fee, Which Is Specified In Your Contract.
- the Technician Will Then Conduct An Inspection Of The Broken Item To Determine Whether It Is Covered Or Not.
- if It Is Deemed To Be Covered, The Item Will Then Be Repaired Or Replaced.
serviceplus Sources Skilled Local Technicians To Fix Your Problems. You Can Read The Service Plus Home Warranty Reviews To Get An Idea About The Company’s Service Quality, Response Time, Etc.
servicePlus home warranty FAQs
is serviceplus home warranty still in business?
A.
Yes, they are still in business. However, they go by the name of ServicePlus Home Warranty now.
where is serviceplus available?
A.
ServicePlus offers coverage in 46 states. They do not serve in California , Washington , New York , and Nevada .
what if my covered items are not repairable?
A.
If the company deems your item to be irreparable, you may get a replacement or a cash settlement that does not exceed the item’s depreciated value.
is there a waiting period with serviceplus?
A.
Yes, there is a 30-day waiting period. However, Service Plus Home Warranty may waive it if you can prove there is no lapse in your coverage.
Do I Need A ServicePlus Home Warranty If I Have Homeowners Insurance?
A.
Homeowners’ insurance and home warranties are different concepts that serve you under differing circumstances. Homeowners insurance comes into play when your property is damaged due to a natural disaster, calamity, or unforeseen circumstances.
A home warranty covers your appliances and systems and works only if the reason for failure is regular wear and tear. Most homeowners undertake and use the services of both contracts to remain protected.
is there a limit on the number of claims i can make?
A.
There is no limit to the number of claims you can make per se. However, there is a dollar limit applicable to your Service Plus home warranty contract. If the required repair or replacement exceeds the cap, you have to pay out of your pocket.
do customers need to pay a fee if they want to transfer their policy to someone else?
A.
No. You don’t have to pay a fee to transfer your contract to someone else.
how are the company’s contractors rated and monitored?
A.
ServicePlus contractors are rated and valued based on their promptness, efficiency, and proficiency. While the monitoring aspect eludes us, our research shows that contractors are screened against various guidelines to qualify and join the ServicePlus contractor network.
They stipulate and look for licensed contractors to practice their trade, are insured, and are ready to be available for scheduled visits within a specific time frame.
is serviceplus home warranty legit?
A.
ServicePlus Home Warranty has been operating for six years now and has won many awards for its service and contribution to the home warranty industry. All their stated information is verifiable, and there seems to be no question about their legitimacy.
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On May 24, 2022