American Home Shield is the pioneer of the home warranty industry. The company offers a wide range of plans covering different systems and appliances. We have hundreds of American Home Shield reviews written by customers which will help you understand their service quality.
AHS home warranty is primarily known for:
$3,000Estimated Appliance Coverage
$1,500Estimated System Coverage
49No. Of Active States
YesComplaint Resolution Program
American Home Shield warranties are sought after due to the quick service turnaround time. AHS home warranty plans cover a range of home systems and appliances. Customers can choose plans as per their needs. AHS offers the following four plans:
Any of these optional add-on items can be included in any of the plans for an additional cost. However, electronics extended warranties and HVAC tune-ups are offered only in selective states.
AHS Add-on coverage: Items like electronic extended warranty, pools and spas, well pump, septic pump, guest unit, and HVAC tune-ups are included in the list of add-ons. AHS now offers Electronics Warranty with Asurion Services.
You can go through the various plans offered by AHS, and check the extent of coverage for each of the appliances and systems. You can request for a free quote to check the estimated prices.
The American Home Shield Reviews will tell you about how the coverage has worked out for other customers. The Combo Plan is the most popular among the options with over 70% consumers choosing it (as claimed by American Home Shield). We recommend the Build-Your-Own Plan for homeowners who have a mix of old and mid-age appliances and systems.
American Home Shield website helps customers to file claims online or call the American Home Shield number. As the largest home warranty company, AHS warranty customer service has paid out claims worth $2 billion since 2013.
To file a claim with AHS, follow the below-mentioned steps:
The advantage of choosing a service like American Home Shield is that one flat service visit fee covers all costs associated with the purpose of the visit. If you were to hire a contractor who finds an issue taking longer than expected, the extra payment comes from American Home Shield. Regardless of the complexity of repair, the cost will be borne by the company up to the ceiling coverage limit.
Many customers report that American Home Shield lives up to its reputation by ensuring the most satisfactory customer service. Their contractors generally receive positive reviews for promptly keeping up with the appointments and attending emergencies on short notice.
Reading the Contract Agreement to know what is covered and the limitations, exclusions, and provisions are of paramount importance. Coverage includes the wear and tear malfunctions during a contract term unless there was improper maintenance, rust, or corrosion.
AHS home warranty plans are only for single-family homes, new construction homes, condominiums, townhomes, or mobile homes that are under 5,000 square feet unless an alternative dwelling type is applied for and the appropriate fee is paid. Coverage is only provided for owned or rental residential property and not for commercial property or premises converted into a business.
Domestic or commercial grade items should be specified by the manufacturer for use in the residential application. AHS has the sole right to determine whether or not covered items will be repaired or replaced.
When it comes to replacements, AHS is responsible for replacement equipment and parts of similar features, efficiency, and capacity but not matching color, brand, and dimensions.
AHS would also agree to offer cash in lieu of repair and replacement services. AHS will not provide repair and replacement services but will pay an amount equal to the contract dollar limit minus the cost incurred to diagnose the malfunction. You’ll have to show acceptable proof of the actual itemized costs to AHS before reimbursement payout. AHS would not pay for replacements or repairs covered by the distributor, builder, manufacturer, or extended warranty.
American Home Shield home warranty has three home warranty plans exclusively for realtors. They have been designed to protect new homeowners from unexpected repair costs after real estate transactions. The plan offers affordable coverage for a wide range of home systems and appliances. They come at affordable prices.
AHS Home Warranty Plans for Real Estate Agents
AHS also dedicates a section of its website for realtors where agents can browse through their American Home Shield affiliate program. There are several articles and guides explaining how selling a home along with a home service contract is beneficial to both realtors and their customers. The company also has a dashboard where realtors can submit claims and communicate with the company representatives easily.
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