Elite Home Warranty Reviews 2023
Established in 2020, Elite Home Warranty specializes in offering customized home warranty plans. The company is known for unique features, such as customizable service call fees, choice of technician, and claims concierge for claims filing assistance.
Notably, the feature of a customizable service call fee with an option of bringing it down to $0 at a higher premium rate is popular among customers. Additionally, the customers appreciate the company’s 90-day workmanship warranty on service.
Elite offers three plans to customers with an option to choose their service fee- Elite Appliances Plan, Elite Systems Plan, and Elite Complete Plan. They also provide a separate option to completely customize your plan by choosing systems and appliances of your choice.
This Elite Home Warranty review unpacks elaborate company details to help potential customers decide. Our editorial team has considered the ratings of our users and reviews on different platforms before writing this review. Here’s what’s covered under this detailed warranty review for prospective homeowners:
- Trustworthy reviews by Elite Home Warranty homeowners
- Customer service and trustworthiness of the company
- Plans, costs, inclusions, and exclusions
Company At A Glance
Years In Business | 3 |
Plan Costs | $45-$60 |
Waiting Period | 30 |
Coverage Limits | $15,000 |
Service Fee | $0, $75 |
Option To Pick Your Own Contractor | Yes |
User Sentiments
Why Elite Home Warranty?
- Elite Home Warranty allows users to customize plans as required
- The company offers 24/7 services to solve issues quickly
- EHW covers items without maintenance records, older items, and mismatched systems
- Elite offers a 90-day workmanship warranty to the customers
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Pros & cons of Elite Home Warranty
Pros
- Option available to choose plans containing a $0 deductible fee
- Guaranteed 90 days workmanship
- Option to choose preferred technicians for customers
- No 30 days a waiting period for new homes with an inspection report
Cons
- Customers charged 8% on cancellation
Elite Home Warranty Covered States
Elite Home Warranty offers services in 44 states, excluding California, Florida, Illinois, Texas, Washington and Wisconsin.
Elite Home Warranty Plans & Coverage
Elite Home Warranty offers three different plans that are as follows:
- The Elite Appliances: This plan covers the eight appliances that keep your home running smoothly. These appliances are garbage disposal, refrigerator, dishwasher, etc.
- The Elite Systems: This plan covers 7 major home systems like air conditioning, electrical, plumbing, water heater, etc.
- The Elite Complete: This comprehensive plan covers a combination of different systems and appliances.
Elite offers customizable plans to homeowners which is unique as most home warranty companies don’t offer this feature. You can include the appliance/system of your choice and save yourself from paying anything extra. Along with offering all these different plan options, EHW provides benefits for real estate agents and sellers involved in home selling.
Note: Elite doesn’t emphasize homeowners getting a home inspection, but, if you have one, they may waive the waiting period.
Items | Elite Appliances | Elite Systems | Elite Complete |
Ceiling Fans | ✓ | ✓ | |
Clothes Dryer | ✓ | ✓ | |
Range/ Oven/Cooktop | ✓ | ✓ | |
Refrigerator Including Ice Maker & Water Dispenser | ✓ | ✓ | |
Clothes Washer | ✓ | ✓ | |
Dishwasher | ✓ | ✓ | |
Garbage Disposal | ✓ | ✓ | |
Built-in Microwave Oven | ✓ | ✓ | |
Heating System | ✓ | ✓ | |
Plumbing System | ✓ | ✓ | |
Garage Door Opener | ✓ | ✓ | |
Electrical System | ✓ | ✓ | |
Plumbing Stoppage | ✓ | ✓ | |
Air Conditioning System | ✓ | ✓ | |
Water Heater | ✓ | ✓ |
Optional Add-ons
Apart from their standard plans, Elite offers the following items under optional coverage:
- Premium Appliances Coverage
- Freestanding Freezer
- Water Softener
- Jetted/ Hot Tub
- Water Filtration System
- Swamp Cooler
- Premium Systems Coverage
- Attic Exhaust Fan
- Freestanding Ice Maker
- Central Vacuum
- Wine Cooler
- Lawn Sprinkler System
- Pool and Spa Equipment
- Freestanding Spa Equipment
- Service Line
- Pool Equipment
- Generator
- Limited Roof Leak Repair
- Grinder Pump
- Lift Pump
- Septic System
- Plumbing Fixtures
- Ejector Pump
- Sump Pump
- Well Pump
- Guest House
Elite Home Warranty Exclusions
Elite Home Warranty does not provide coverage or any other benefits for:
- Chimneys, venting, exhaust lines, and flues
- Routine maintenance, repair, or replacement of any covered item experiencing cosmetic damage
- Home management systems, random monitoring systems, and fire sprinkler systems are electronic or computerized
- Installation, repair, replacement, or modification of any part or component of a covered item that has been determined defective by a federal or state agency
- Fire, flood, freeze, smoke, gas, Acts of God, or other natural or artificial accidents
- Damages caused by pests or pets
- Structural defects, manufacturer defects, cosmetic defects, or design flaws
- Costs for construction, carpentry, or any other necessary modification made while repairing or replacing a covered system or appliance
There might be other state-specific exclusions for which we recommend you carefully go through the sample service contract or warranty agreement.
Elite Home Warranty Cost
Elite warranty plans range between $44.99 and $59.99 monthly. Elite Appliances Plan starts from $44.99, Elite Systems Plan from $49.99, and Elite Complete Plan from $59.99. The cost depends on your state, the plan you pick, the size of your home, and other factors such as the choice of additional items.
Elite Home Warranty offers a standard service fee of $75. However, they even provide a higher service fee option to reduce the plan costs. They even offer a $0 service call fee till five claims for an additional amount.
As a homeowner, you must pay a Special Copayment fee of $150 for every appliance on any covered optional items and/or professional, luxury, or special-grade appliances. Also, you must pay separately for each unit if there are separate repairs.
Plans |
Premium (Monthly) |
Elite Appliances |
$44.99 |
Elite Systems |
$49.99 |
Elite Complete |
$59.99 |
Elite Home Warranty Discounts
The company is currently offering benefits of $150 Off + First Month Free + 30-Day Trial
Trustworthiness & Customer Service
Elite Home Warranty is a relatively new service provider in the home warranty industry and has received positive customer reviews on different platforms. Most reviews appreciate the company’s prompt customer service and follow-ups, making it one of the promising home warranty companies.
The company has received a 5-star rating on our platform and BBB with a 5-star user rating and an A+ accreditation. Elite Home Warranty has also received a rating of 4.8/ 5 on Google Reviews, placing this among the highly rated companies in the market.
Customers particularly appreciate service because of its responsiveness and professionalism. Customers have also lauded their customizable plans and the policy of offering coverage for items without maintenance records, irrespective of age, make, or model.
Although Elite is a new company, it has grabbed potential customers’ attention because of its choice of service fees and affordable plans. However, we still advise the homeowners to go through the sample contract to get clarity about the offered plans.
Claims Filing Process For Elite Home Warranty
Elite Home Warranty claims to accept requests for claim filing at all hours, every day, without any exception. If any of your covered systems or appliances have broken down, here is what you need to do to file a claim:
- Call Elite Home Warranty or log in to their website, www.elitehw.com, to submit your claim.
- They assign a service technician, or you can select your own authorized repair technician. The technician will then contact you to schedule an appointment.
- The service visit will happen within 24-48 hours of receiving your request and is generally carried out during regular business hours.
- You must pay the company or technician a small deductible or service call fee.
- Elite Home Warranty will not reimburse you for the services performed without the prior approval of the claim.
How To Buy A Home Warranty From Elite Home Warranty?
Buying a home warranty from Elite Home Warranty is simple. You can get a free quote on our website and buy the plan of your choice. Another option you have is to visit the company’s website and enter the details to get a free quote. You can also call (888) 354- 8398 to get the best price.
Choosing the right home warranty can get difficult, especially if you buy it for the first time. Go through this exhaustive guide to learn how to purchase a home warranty.
Methodology
At HomeWarrantyReviews.com, we are dedicated to offering our customers in-depth home warranty reviews to help you select the best home warranty company. To ensure that our reviews maintain high standards of credibility, we consider the following points to help us publish content that is as accurate and reliable as possible.
- Plans: We look at companies’ various plans and evaluate them based on their cost and the inclusion of major appliances and systems.
- Coverage: We consider coverage an essential factor based on a company’s extent of protection. Larger coverage caps offer more protection, and thus it would mean the scores highly in our reviews.
- Contract terms: We give importance to how companies present their terms and conditions in the contract. If a company’s contract intends to unnecessarily confuse customers by using vague or complicated terms, the same will reflect in our overall review of the company.
- Customer reviews: User reviews about service carry a lot of importance as it is a primary source of information highlighting the service quality of companies. More positive reviews will help companies attain higher rankings or vice versa.
- Trust: We ask companies to share documents to prove their credentials and monitor their standing with the BBB and Yelp.
Editorial Note on Elite Home Warranty
The Home Warranty Reviews Team concludes that Elite Home Warranty is suitable for people looking for prompt services and affordable plans. The company even offers a choice to select your own service contractor and trade service fee.
You should be careful with the company’s terms and conditions as it has only been in the industry for 3 years and has a limited number of reviews. We even encourage you to read the sample contract before purchasing their plans.
Final Words
Elite’s plan starts at $49.99/mo, offering home appliances and systems coverage. However, the company has no standard price and can vary depending on your state. So, we recommend you get a free quote from the company to know the prices and only go for the home warranty. Also, don’t forget to read the user reviews on Google, Yelp, and BBB.
Quick Details About The Company
Founder |
Nathan V. |
Year Of Establishment |
2020 |
CEO |
Nathan V. |
Address |
2715 Coney Island Avenue, 3rd FL, Brooklyn, NY, United States, New York |
Type Of Company |
Private |
Why Should You Trust HomeWarrantyReviews.com?
- We are America's first independent Home Warranty Research and Review platform and have been in existence for 14+ years
- More than 80+ companies are listed with us
- We have over 100,000 genuine & verified customer reviews
- We use a two-step verification process to maintain the authenticities of reviews
- We have a unique Complaint Resolution Program
FAQs
What Does A Home Warranty Cover?
A.
A home warranty covers the repair and replacement costs of the significant home items covered under your chosen plan. A home company usually offers three types of coverage; basic, enhanced, and optional. So, according to your needs and requirements, you can select a plan.
Does Elite Home Warranty Provide Services To Real Estate Professionals?
A.
Yes, Elite Home Warranty offers services to real estate professionals nationwide. They also have home warranty plans for buyers, sellers, and title agencies.
Does Elite Home Warranty Have A Waiting Period?
A.
Yes, they have a waiting period of 30 days, after which you can start using the warranty. The warranty will effectively start from the closing date for a new home purchase. However, new home buyers can get a waiver on the 30-day waiting period by submitting a home inspection report.
How To Cancel An Elite Home Warranty Contract?
A.
They have specific cancellation procedures for every state. Additionally, if you cancel your agreement after the effective date, you shall be obligated to pay 8% of the agreement fee as cancellation charges.
Can I File The Claims Online?
A.
Yes, Elite Home Warranty provides services online to file your claims. To do so, go to their website, www.elitehw.com, and log in to your account.
Do I Need Elite Home Warranty If I Have Homeowners Insurance?
A.
Home insurance and warranty are two different services. Homeowners’ insurance protects the house against natural calamities or disasters. In contrast, home warranties cover major home systems and appliances that break down due to normal wear and tear. So, you may need both to get your home fully covered.
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