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last_updated_date Updated on July 15, 2022
last_updated_date Updated on July 15, 2022

Best Home Warranty Companies In Florida (2022)

The issue of broken-down appliances and systems is quite common in Florida due to the hot weather and cyclones. Add to this the exorbitantly high maintenance costs due to the high costs of living in the state, and this makes a compelling case for Floridians to explore home warranty plans. We’ve reviewed the best home warranty companies in Florida to help you find an ideal plan that suits your needs.

Disclaimer: We facilitate quotes from reputable home warranty providers and may earn a commission, but that does not influence our evaluation process to produce unbiased reviews.

7 Best Home Warranty companies in Florida

Take a look at the offerings of the best home warranty companies in Florida:

Premium

$39-$60

Deductible

$75-$125

System Coverage

Unlimited

States Covered

49

Activation

30 Days

Appliances Coverage

$6K-Unlimited

17,000 Local Contractors Paid $2 Billion In Claims
Plan Details
17,000 Local Contractors Paid $2 Billion In Claims

Premium

$46-$55

Deductible

$60-$85

System Coverage

$3000/Item

States Covered

49

Activation

30 Days

Appliances Coverage

Upto $3K/item

25,000 Contractors Handled Over 5,000,000 Service Requests
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Offer(s) available: 1st month free + Free roof coverage
Plan Details
Offer(s) available: 1st month free + Free roof coverage
25,000 Contractors Handled Over 5,000,000 Service Requests

Premium

$50-$60

Deductible

$75

System Coverage

$1.5k/Item

States Covered

46

Activation

30 Days

Appliances Coverage

$1.5k/item

90-Day Service Guarantee No Limits On Claims
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Offer(s) available: $200 Off + 2 Months Free*
Plan Details
Offer(s) available: $200 Off + 2 Months Free*
90-Day Service Guarantee No Limits On Claims

Premium

$60-$65

Deductible

$60-$100

System Coverage

$2k/Item

States Covered

46

Activation

30 Days

Appliances Coverage

$500/Item

Network Of Over 10,000 Contractors Lowest Deductible In The Industry
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Offer(s) available: $150 off + Free roof coverage + 2 months free
Plan Details
Offer(s) available: $150 off + Free roof coverage + 2 months free
Network Of Over 10,000 Contractors Lowest Deductible In The Industry

Premium

$40-$47

Deductible

$50, $100, $125

System Coverage

$2.25k/Item

States Covered

49

Activation

30 days

Appliances Coverage

$1k/Item

20+ Years Of Experience Choice On Contractors
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Plan Details
20+ Years Of Experience Choice On Contractors

Premium

$35-$50

Deductible

$90

System Coverage

$2k/Item

States Covered

45

Activation

30-days

Appliances Coverage

$2k/Item

Plans Starting At $1/Day Vast Network Of Contractors
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Plan Details
Plans Starting At $1/Day Vast Network Of Contractors

Premium

$27-$51

Deductible

$100-$150

System Coverage

$1.5k/Item

States Covered

48

Activation

30 days

Appliances Coverage

$2k/Item

40+ Years Of Experience Completed Over 1 Million Claims
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Plan Details
40+ Years Of Experience Completed Over 1 Million Claims

Florida’s Top Home Warranties Reviewed

We’ve curated an in-depth review of the seven best home warranty companies in Florida. Take a look and pick the best-suited one.

American Home Shield (AHS) Review

Details
Plans/Coverage
Cost
Info

American Home Shield is the pioneer of the home warranty industry. The company has been the industry leader for over five decades, providing comprehensive coverage, customized plans, and high-dollar payouts.

What To Expect From AHS:

  • Dollar limits of upto $6k on appliances & unlimited on systems.
  • Workmanship guarantee of 30 days.

American Home Shield offers homeowners three plans: ShieldSilver, ShieldGold, and ShieldPlatinum. Apart from that, you can purchase add-ons at nominal rates.

American Home Shield plans cost between $39 to $70 per month with three options on deductibles: $75, $100, and $125.

Premium$39-$60
Service Fee $75-$125
Limit$6K-Unlimited
Activation 30 Days
Cancellation FeeN/A
Premium$39-$60
Service Fee $75-$125
Limit$6K-Unlimited
Activation 30 Days
Cancellation FeeN/A

Choice Home Warranty Review

Details
Plans/Coverage
Cost
Info

Choice Home Warranty is a leading home warranty service provider, covering over 1.6 million homes across the country. The company’s plan options, deductible pricing, and premiums are economical compared to other providers.

What To Expect From CHW:

  • Offers 90-Day parts & 30-day labor guarantee.
  • Coverage limits of up to $3000 per item.

Choice Home Warranty offers two plans to homeowners – Basic Plan and Total Plan with free roof coverage.

The basic plan costs $45 monthly, and the Total plan comes at around $55 monthly. CHW charges service fees from $75 to $150.

Premium$46-$55
Service Fee$60-$85
LimitUpto $3K/item
Activation30 Days
Cancellation Fee$50
Premium$46-$55
Service Fee$60-$85
LimitUpto $3K/item
Activation30 Days
Cancellation Fee$50
1st month free + Free roof coverage
Offer(s) available:1st month free + Free roof coverage

ServicePlus Home Warranty Review

Details
Plans/Coverage
Cost
Info

ServicePlus Home Warranty, earlier Total Home Protection, has built a reputation in this industry as an affordable company with a reasonable service guarantee. The same has been attested by its customers through their reviews and ratings.

What To Expect From ServicePlus:

  • Provides guarantee of 90 days on parts & 30 days on labor
  • Dollar limit of $1.5k per contract item

Service Plus Home Warranty offers two plans: Gold Plan & Platinum Plan with 18 optional items.

ServicePlus plans range between $50 to $65 monthly. Aside from the premiums, a deductible of $75 has to be paid for every service visit.

Premium$50-$60
Service Fee$75
Limit$1.5k/item
Activation30 Days
Cancellation Fee $50
Premium$50-$60
Service Fee$75
Limit$1.5k/item
Activation30 Days
Cancellation Fee $50
$200 Off + 2 Months Free*
Offer(s) available:$200 Off + 2 Months Free*

Select Home Warranty Review

Details
Plans/Coverage
Cost
Info

The Select Home Warranty has three plans where Bronze care is quite popular. Its premium is quite affordable, and there are often discounts from the company.

What To Expect From SHW:

  • Dollar limits of upto $2000 per item.
  • Offers same-day response on claims

Select Home Warranty has three plans for homeowners; Bronze Care, Gold Care, and Platinum Care. Its Platinum Care Plan is the most comprehensive one.

The Bronze Care and Gold Care plans cost $60 monthly. The Platinum Care plan comes at $64 per month. SHW deductibles or service fees vary for each state, usually between $60-$100.

Premium$60-$65
Service Fee$60-$100
Limit$500/Item
Activation30 Days
Cancellation Fee$75
Premium$60-$65
Service Fee$60-$100
Limit$500/Item
Activation30 Days
Cancellation Fee$75
$150 off + Free roof coverage + 2 months free
Offer(s) available:$150 off + Free roof coverage + 2 months free

America’s Preferred Home Warranty (APHW) Review

Details
Plans/Coverage
Cost
Info

America’s Preferred Home Warranty has been serving affordable plans to its customers for over 20 years. One of the USPs of the company is that it offers freedom to its customers to select their licensed contractors.

What To Expect From APHW:

  • Offers a choice to pick your licensed contractor
  • Dollar limits of upto $25k per contract term

APHW provides a home warranty plan; Basic Coverage that customers can upgrade with Preferred add-ons.

The APHW plans cost $39 per month and go up to $47, depending on the choice of deductible ranging from $50, $100, to $125.

Premium $40-$47
Service Fee$50, $100, $125
Limit$1k/Item
Activation30 days
Cancellation Fee$25
Premium $40-$47
Service Fee$50, $100, $125
Limit$1k/Item
Activation30 days
Cancellation Fee$25

Liberty Home Guard Review

Details
Plans/Coverage
Cost
Info

Liberty Home Guard is a New York-based privately held home warranty company that serves flexible plans across the States. It has a vast network of certified and trained contractors available 24/7 for the services.

What To Expect From Liberty:

  • Workmanship guarantee of 60-days.
  • Dollar limit of $2k per item.

Liberty Home Guard provides three plans to the customers: Systems Plan, Appliance Plan, and Total Home Guard Plan. Apart from that, you can opt to purchase optional items from an extensive list.

The range of LHG’s plans lies between $35 to $50 monthly. Liberty Home Guard charges a $90 deductible or service fee.

Premium$35-$50
Service Fee $90
Limit$2k/Item
Activation30-days
Cancellation Fee$50
Premium$35-$50
Service Fee $90
Limit$2k/Item
Activation30-days
Cancellation Fee$50

Cinch Home Services Review

Details
Plans/Coverage
Cost
Info

Cinch Home Services is the 2nd largest provider of home warranty plans in the States. It has a large network of 18,000 service professionals and serves over 1 million requests every year across 48 states.

What To Expect From CHS:

  • Workmanship guarantee of 180 days.
  • $500 Homeowners Insurance Deductible Reimbursement.
  • Dollar limit of upto $2k per item.

Cinch Home Services has three plans for homeowners: Appliances Plan, Built-in Systems Plan, and Complete Home Plan. They also offer a Premier Upgrade package that includes electrical & plumbing modifications, code upgrades, permits, condenser pads, and more.

Cinch Home Services prices its plans from $34.99 to $67.99 per month with deductibles of $75, $100, or $150 (depending on the plan).Plan can start at $45. The company charges a service fee or deductible of $85 per visit.

Premium $27-$51
Service Fee$100-$150
Limit$2k/Item
Activation30 days
Cancellation Fee10%
Premium $27-$51
Service Fee$100-$150
Limit$2k/Item
Activation30 days
Cancellation Fee10%

Important Tips On Buying A Home Warranty In FL (Florida)

Florida experiences warm temperatures throughout the year. The heat can cause stress on the internal components of systems and appliances. Not to mention that a hot environment can also be harsh on your cooling appliances.
The below-mentioned climate profile of the state makes a compelling case to get a home warranty in Florida:

Average Rainfall Average Sunlight General Climate Conditions Tropical Cyclones
53.7 inches/ Year 237 Sunny Days/ Year
  • Hot Summers (Average - High)
  • Mild Winters
June - October

To protect your device from normal wear and tear in the warm and cold weather, investing in the perfect home warranty company is your best bet. Before deciding on a home warranty purchase, consider the following seven crucial tips.

  1. Always assess which systems and appliances require coverage. Only once decide should you search for a home warranty plan that meets your criteria.
  2. Read the terms & conditions and the exclusion list of the shortlisted companies before investing in a home warranty plan of your choice.
  3. If one of your heavily-relied-upon appliances breaks down on a Friday night, you would have to endure the inconvenience until Monday morning. So, choose a home warranty company that works on weekends and get your appliances repaired or replaced at the earliest.
  4. Florida's best home warranty companies provide homeowners discounts, offers, referral rewards, lower deductibles, higher payouts, add-ons, and much more. So, thoroughly research the company's offerings before taking your pick.
  5. Inquire with the home warranty company about the payout limit or caps. If the expenses exceed the coverage cap, it is expected for the homeowner to bear the excess out-of-pocket expenses.
  6. Florida has many places like Key West, Miami, Miami Beach, Southwest Ranches, Aventura, etc., where living is expensive. In that case, it is best to protect yourself from the financial burden of repairs and replacements with affordable home warranty coverage.
  7. If you have a spa, well, swimming pool, or septic system, look for a home warranty covering these aspects.

A Glimpse At Average Premium In Florida

Home Warranty Coverage In Florida (FL) Cities

According to our research, homeowners in the following major cities of Florida are often interested in purchasing a home warranty to protect their investment: Cape-CoralMiami, Fort-Lauderdale, Tallahassee, Orlando, Tampa, Jacksonville, St-Petersburg, West Palm Beach etc.

Home Warranty Coverage in the US States

Resources for homeowners in Florida

Bottom line

Florida is home to various leading home warranty providers, such as American Home Shield, Select Home Warranty, Choice Home Warranty, etc. However, each company offers a different range of coverage and service quality. Before purchasing a Florida home warranty, we encourage you to get free quotes and carefully read the service contract.

Review Methodology

At HomeWarrantyReviews.com, we are dedicated to providing in-depth home warranty reviews so you can choose the best home warranty company & make the most out of it. We examine, compare, and analyze the companies on the following factors:

FAQs

Does Choice Home Warranty Cover Florida?

Yes. Choice Home Warranty offers services in Florida. The options available in the state are the Total Plan, Basic Plan, and Optional Coverage. You must thoroughly research all the plans before opting for a pick. You can also read our Choice Home Warranty review to know more about the company’s offerings.

Which Is The Best Home Warranty Company In Florida?

There are several top home warranty companies offering services in the state. However, picking the best company can be subjective and depends on customers’ requirements. According to the several customer reviews received on homewarrantyreviews.com, Choice Home Warranty and American Home Shield top the list.

However, finding the perfect home warranty provider is up to you. Reading other customers reviewing and speaking to close acquaintances about their experiences with warranty providers can be a boon.

Who Regulates Home Warranty Companies In Florida?

The Florida Office of Insurance Regulation oversees state home warranty rules and regulations. If you have any queries, you can reach the office by dialing (850) 413-3153. The office aims to ensure that customer protection remains at the forefront of all insurance-related activities in the state.

What Types Of Properties Should Have A Home Warranty In Florida?

Floridians residing in townhouses, single-family properties, multi-family units, and modular homes can consider opting for home warranties. Carefully assess the company’s replacement costs, plans, customer service, and policies before finalizing the perfect option.

How Much Is A Home Warranty In Florida?

Home warranties in the state can cost anywhere between $300 and $750 annually. If you opt for a monthly plan, you can expect the cost to vary between $40 and $60. You will also be required to pay a service call fee each time you file a claim for a malfunctioning device. This amount varies from $35-$75. The investment will reduce the chances of unexpected expenses creeping up later.

Who Usually Pays For Home Warranty Buyer Or Seller?

In most instances, the home seller will pay for home warranty coverage for one year. But, after twelve months, it is up to the new homebuyer to opt for an extended warranty if interested. The home buyer and seller must agree beforehand regarding who will pay for the policy,

It is best if the seller and buyer are transparent on every detail. At times the concerned realtor can also play a key role in helping both parties understand the process.

Will A Home Warranty Replace An Old HVAC?

Whether the HVAC will get replaced depends on the home warranty provider’s policy. The contractor will inspect the device, which might be replaced if it cannot be repaired. You should also understand that it may not be covered under the contract if the old HVAC comes with pre-existing conditions. However, some warranty providers do offer coverage for items with pre-existing conditions.

How Does The Claims Process Work?

Filing home warranty claims is a simple procedure. If you notice a malfunctioning item, contact your home warranty provider. You can contact the provider via phone or on the company site. When your claim gets approved, a trained technician will contact you to schedule an appointment.

Once the technician comes over, he/she will conduct a thorough diagnosis of the problematic device. Depending on its condition, it will either get repaired or replaced. When filing your home warranty claim, you must also remember to pay the necessary service call fee.Failing to pay the service call fee can lead to the cancellation of the policy. Also, you must keep in mind to only file a claim when the device is giving trouble, as each time claims get filed, you will be charged.

Do Builders Offer Home Warranties?

Builders do not offer home warranties in most instances. However, they offer a builders warranty for the new home. This warranty covers plumbing, electrical, and concrete floor. Ensure the builders’ warranty is included in your contract when purchasing your new home.

Do I Need A Home Warranty If I Have Homeowners Insurance?

Home insurance and warranties offer your home protection but in different ways. So opting for a home warranty contract with a homeowners insurance policy is not a bad idea. Home insurance typically covers damage caused by accidents, calamities, and other unexpected occurrences, whereas home warranties only cover damage brought about by normal wear and tear.

Procuring both services can give your home comprehensive coverage. However, if you are still unsure about the difference between the two and whether you need them, reading our home warranty vs. home insurance guide may help.

 

Why Should You Trust HomeWarrantyReviews.com

Florida Home Warranty Companies Reviews

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Robert Smith, Sun City Center

On Aug 02, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

This most recent experience was another excellent level of service by AHS and the service provider (Air Boss) in repairing my A/C system during record breaking heat wave. AHS identified a service provider quickly and the provider contacted me in a timely fashion. The provider called and arranged an early appointment the same day. It made for a MUCH cooler day.

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Anuj Vohra, Sanford

On Aug 01, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

Buy this warranty only if you expect multiple weeks of delays in what you may consider to be an emergency. Like 100 degree weather in peak summer months. Rep nonchalantly states “it needs to be 110 degrees to be an emergency. So you have to wait till next week.

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Sylvania Brown, Opa Locka

On Aug 01, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

Great first experience. I placed a request for roof leaking on a Tuesday morning around 10am, by 2pm a Roofing Company was at my home to access the damages and my roof was repaired and request Completed on Friday. Prompt response, Excellent Customer Service. Quality of repair appears great (photos were provided by company). Now just waiting for rain to confirm no more leaks.

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William Correa , Orlando

On Aug 01, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

Excellent warranty company They are replacing my washer after several attempts to fix. Decided to get us a new washer. American home shield is great I recommend them to anyone who is looking for a excellent company that stands behind what they day. I couldn\'t be happier to have a contract with them.

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M L Mason, Cocoa

On Jul 31, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

Repair technicians were friendly, courteous, timely and efficient. Arrived within scheduled window and were quick and efficient with replacement of garbage disposal and made sure to demonstrate proper operation and cleaning of new equipment.

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Edward Valykeo, Naples

On Jul 29, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

Techs were on time and professional. They found my electrical problem within minutes changed the switch cleaned up their mess and were gone. No additional money out of pocket. American Home Shield worked as promised.

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Mike, Cape Coral

On Jul 28, 2022

Lowe's Appliance Extended Warranty

Rating starRating starRating starRating starRating star

We have been Lowe\'s Customers for at least 20 years now and have purchased at least 4 new total appliance packages from them. We always have purchased the 5 year warranty on each item we bought. In June, 2022 our ice dispenser in our Whirlpool Gold Refrigerator stopped supplying ice. After much hassle with on the phone with the warranty call center, they finally scheduled a repair service. Upon their inspection, they stated the motor was frozen up and needed to be replaced with some additional pieces. They took the information and said they would order parts and call me when they came in for repair. After 3 1/2 weeks of no response, I called the repair person and left multiple messages as to what the status of my repair was. Since they could not be bothered to return my call, I called the warranty call center back and had to go through the entire scenario again, even though I had the claim number from the initial visit. They assured me it was going to be taken care of and my claim would be elevated that day and I would receive an email with the details in 1 or 2 business days. You guessed it, no response so after another 5 or 6 days, another call back to the warranty call center and of course a different agent. After again going through the entire scenario, he told me the parts are not available for my ice dispenser. That's when I asked him when my new refrigerator would be delivered with a working ice dispenser. Of course he told me my claim would be elevated and someone would be in touch with me. No contact after several days so I found an email address for Lowes/Assuron appliance department. I sent them a detailed letter with all the problems and details and included a supplier that actually had my parts in stock and ready to ship. A day or two later their response was "sorry for the problems" and my issue was "escalated" for the part. They also told me to contact the repair service to see what my repair status is. That's it for me and Lowe's and their products/warranty! Don't be lured into a comfort zone when they try to talk you into their appliance warranty package as it isn't worth a dime! Be Aware........

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Judith L McClosky, Milton

On Jul 26, 2022

Lowe's Appliance Extended Warranty

Rating starRating starRating starRating starRating star

This is absolutely the worst protection plan. I\'ve had no good results and been without a refrigerator for almost a month. Their plan is outsourced, and I get nowhere when talking to them. If I could give a minus star I would.

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Jay Craig, Tampa

On Jul 21, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

MY Air Conditioner was not cooling and Airb*** fixed it by replacing the fan. American Home Shield works well, I have been using them over 10 years and Airboss is the Best Air Conditioning company, I have used them over 5 years.

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marty s, Atlantic Beach

On Jul 20, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

My home warranty is with American Home Shield. July 7th, I requested a 2nd opinion from AHS for an ongoing issue with my homes heat pump, it was leaking refrigerant badly. The AHS work order is #131342188. United air temp was assigned. July 11th United air temps tech came out to assess the problem. The tech diagnosed the needed repair (leaking refrigerant muffler and recharge system) and reported that information to AHS rep handling repair authorizations. A cost and schedule was discussed and approved , I heard the call. Parts to be ordered. That report was United invoice number #177759. It correctly stated the repairs needed. Morning of July 14, I received a call from United air temps appointment call center (She***), I was informed my repair parts would be in on the morning of July 19, and that the technician: 0182 BON**R - DION**E, would arrive at my home 10:30am of 7/19 to make repairs. July 19, he arrived 10:40am, collected his tools and supplies from his work van and proceeded to begin work on my heat pump. I asked could I watch. He agreed. He proceeded to prep and remove the bad muffler. I asked why he wasnt replacing the muffler with a new one. He told me the OEM muffler was unattainable, he was directed by his manager to substitute an incorrect part. I voiced my concern, he substituted with a plain straight pipe. I reported this to AHS by phone. 2 calls, total 84 mins. His office called him to discuss, I asked to speak directly to her (Darlene). I did. She said they would make a temp repair and fix it later. I was promised a call back that day, no one called. The tech recharged the unit, gave me receipt #178418, and left my home. 20 days since my first request. I have paid AHS $214.14 so far, ($44.57 x 2 months) plus $125 copay for said repair. My HEAT PUMP STILL NOT REPAIRED. AHS failed. I want a refund, I want out of my contract. 2 companies, 2 techs, 3 visits. I have notes, photos, and transcripts to support. I located correct part locally $16.10

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Susan Sterrett, Lynn Haven

On Jul 12, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

Our pool filter motor quit. We submitted a claim. We were contacted quickly and R** our service tech called and gave us an appointment. He came as agreed and replaced the motor. He is very professional dnd enjoyable

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Dan Johnson, Clermont

On Jul 06, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

A**ation sent Dan** to our house to resolve a pool pump issue. Dan** was very professional and provided excellent service. After resolving the pump issue he explained the issue and the resolution. I mentioned upgrading our system and he provided me with some invaluable information. He was a pleasure to deal with.

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Michelle Graham, West Palm Beach

On Jul 01, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

I appreciate this company but feel they could be more proactive when technicians are delayed with completing jobs or setting up appointments. It has been weeks since my dishwasher and stove has not repaired. They raised there rates 50% before inflation even kicked in. They also need to repair items that are due for updates which can cause hazards, such flooding, fires, etc.

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CJ, Ocala

On Jun 30, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

We were surprised on Sunday when an online appointment was available the next day! Se**s A** was the company selected that fixed another situation that was so delayed by a different company previously- we were happy to get Se*** factory service again! The company arrived early, diagnosed quickly, and had the part on the truck! No supply-chain waiting! Five stars!

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Donna Jean Feathers, Parrish

On Jun 28, 2022

Lowe's Appliance Extended Warranty

Rating starRating starRating starRating starRating star

Horrible. Over five weeks without a working washing machine called and told to wait 1-2 business days for an email. Local repair shop says part is back ordered and has no idea when to expect it. I should have gotten my money back for the washer and my set or plan by now. Local Lowes can’t do ANYTHING until they say.

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Leonard Barnes, Dunnellon

On Jun 25, 2022

American Home Shield (AHS)

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Good service as the rep found another vendor for refrigerator when assigned vendor was several weeks out to come to the house to repair it. But settlement check is taking seven to ten days to get to pay for new ref. Slow.

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Dawn Robertson, Winter Haven

On Jun 16, 2022

American Home Shield (AHS)

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Overall a great experience. Our air conditioner went out on Monday. The repairman was scheduled for Friday. The delay was rough when it was so hot, but our air conditioner is now fixed and running as it should!

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Justus Roberts, Tampa

On Jun 16, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

It is hard conducting business with AHS. No one takes ownership of an issue. When escalating an issue I have to call back 6+ times to have it resolved. Repeating the issue each time I talk with an AHS agent.

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Tonya Mathis, Pensacola

On Jun 14, 2022

American Home Shield (AHS)

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Very happy with the service I received from American Home Shield and the contractor that worked on my dryer. The contractor was prompt and friendly. And it was fixed that day.

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Lisa asher, Spring Hill

On Jun 02, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

Great service by plumbing company that came for our broken garbage disposal he was super prompt and courteous!!!! Would recommend this company for citrus calls! Wish he would have left his card for future plumbing!

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Shirley Wilson, Tallahassee

On Jun 02, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

After 5 weeks and a few phone calls, I can FINALLY give a review. New refrigerator installed today. Happy with purchase. AHS was slow in the beginning to resolve my problem. No parts available for older refrigerator. (13 years old) AHS AGREED TO REPLACE. Had to make 3 phone calls to get information and know when money for replacement would arrive. Felt like, I always had to make a phone call to get results. Two reps. said they would call me back with status update. Gave them ample time, before I had to call. The problem was never being able to deal with one rep. Always transferred to another rep.

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Amid , Orlando

On May 31, 2022

American Home Shield (AHS)

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All services received by AHS have been excellent, except for the fridge which five technicians had come and none of them could solve the problem. The other services like air conditioning unit, dryer were done quickly and well done.

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Michele Ford, Cantonment

On May 29, 2022

Lowe's Appliance Extended Warranty

Rating starRating starRating starRating starRating star

I have been trying to call Lowes extended warranty to schedule a repair for my refrigerator. No luck, , recording says high volume call time, longest wait on phone was 45 minutes & no luck. Went into Lowes, talked with appliance person, entered all my info into computer. She said someone would call within 48 hours, that was 2 weeks ago. Very frustrated.

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v Faggart, Brooksville

On May 27, 2022

American Home Shield (AHS)

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After a glowing recommendation I signed up for 3 contracts on our homes. Service call 1: AC wasn\'t working. The contractor sent by AHS walked in 1st comment: They (AHS) don\'t replace; they will always repair and repair. He provided an estimate for a $9400 replacement. OK-it needs replacement? Yes, but I explain all the time that it won\'t be replaced just continued to be repaired. 2nd visit,10 days later, still HOT: another test, an explanation that system leaking, needs coolant 100lbs and AHS only pays $10/lb. Question: why put in $1000 worth of coolant that will only leak out???Plus we take bad part to our shop (50 miles away) to repair. OK sounds like we'll still be HOT. Phone call from contractor's office: Hey Hon, what do you want to do with that AC? Most people don't want to put money into an old unit. They will only repair and you'll spend a lot of time being HOT. Decided to cancel; third call it's almost impossible- do I want cash ($750 for a quote of $9400), NO. Can they give me a credit. No I plan to cancel all three contracts. All this is to say this is only a good deal if what you're insuring ends up being totally and unquestionably DEAD and even then it will be a battle to prove that it won't resuscitate. STAY AWAY. It will only accept 1 star but ratings should include one for a rotten egg

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Rachel Carson, Hilliard

On May 26, 2022

American Home Shield (AHS)

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After 10 months of septic issues, and being told the policy covers replacement of a sewer ejector pump, my claim was denied. I called for the authorization, & when asked WHY the pump failed, the guy replacing the unit in the hot Florida sun, said, " I don\'t know! It could be the age of the pump, mechanical failure or even a lightning storm in the area! I don't know!". I was denied coverage because it MAY have been lightning! $850.00 out of pocket unexpectedly !! I attempted to talk with the conflict resolution team without success. I did not renew my policy. I now have a home warranty with the leading company for less yearly & a lower service fee. The vendors that AHS sent out for 10 months did not find the clear out valve or identify/resolve the issue. The idea of a home warranty is good, but the vendor repair person cannot find the issue, we had 10 months of sewage backup that could have been rectified.

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