Home Warranty Companies in Florida

Review: Near perfect, had them for over 15 years and can attest that they can perform as advertised.

Review: American home shield is quick at answering inquiries and getting the companies out to your residence in a timely manner.

Review: LG Refrigerator;Model # LFXC24726S I purchased a LG Refrigerator from Lowe\'s,Store#1685,Lady Lake,FL,less than a year ago.Since then,I have had 3 food loss claims and 7 service repairs performed by 3 different Appliance Repair companies,sent by LG Electronics.My refrigerator is still under warranty. As of this date,all the repair work performed has failed to resolve the following issues:Frost& ice build up in freezer,Ice maker leaking¬ making ice,freezer defrosting&spoiling all food,Black Mold inside the refrigerator.I believe I have purchased a defective refrigerator from LG Electronics.(Lemon) and would like to be refunded the full dollar amount I paid for this Lemon.Also,the customer service always hangs up the telephone on me. Consumer Reports,the expected life of a refrigerator is thirteen years.While a product might need a repair at some point of expected life,its unfair and unconscionable for a manufacturer to sell a product that knows suffers from multiple defects that make it likely to malfunction early in the expected life period. The refrigerator sold to me by Lowe\'s,is prone to premature failures because of the defects,with the first failure less than a year.

Review: Very timely response for the replacement of a hot water heater. The customer service person was knowledgeable and friendly. The service person was on time and very professional in his evaluation. The replacement was done expeditiously.

Review: I have been a customer for 10 years now and couldn’t be happier

Review: I called and spoke with an American gentleman when I ran into a problem with my AC not reaching 2 of the rooms in my house. I went through the warranty paperwork, it does say that duct work is included into this. The gentleman I spoke with originally was very professional and helpful. Unfortunately, I cannot say the same for anyone else after this... The service company was supposed to come that Monday, they were not able to, told me a time they would come the next day. They never called again so I called them. They came a few hours after they said they would. They didn\'t spend much time at the house. I called the warranty company to see what the next step was after they left, warranty company said there is nothing they will cover since it is duct work that would need to be checked out but would have to go through the floor. I said okay, well why is this not covered? She said the AC technician said it was not malfunctioning that there was minimal air coming through. I said minimal air... sooo how is this not malfunctioning? What is your definition of malfunctioning, because my definition is not working as it should/properly.... is it not???? So wasted my time and $75 dollars. I am not happy at all! Will never use a warranty company for this stuff ever again!!!!

Review: After first service technician left our hot water pressure was cut in half. SECOND repair tech said hot water was not touched. Not a coincidence and I am not happy that I now have to call a plumber.

Review: I was on hold on an average of 45 minutes to an hour they could not find an air conditioning company to come out and repair my unit on one of the hottest days of the year. After make four calls to air conditioning companies I found one that came out and repaired the unit. In May 2010 I had a technician come out and repair the unit that has been in the house since 27 October 1994 that NEEDS to be replaced. The technician stated it need to be replaced in 2010 and Blackwell Heating and Air repaired the unit and he also stated the unit is outdated and needs to be replaced. I WOULD NOT RECOMMEND THIS SERVICE TO MY WORST ENEMY!

Review: Contractors aren\'t trained in new technologies such as wifi-enabled AC. They fixed AC unit but were unable to reconnect to wifi for remote monitoring and control. Did not restore to function as it was prior to the outage. Multiple service requests were ignored by contractor and not enforced by AHS.

Review: No complaints. Their service both Home Warranty and their service providers are the best.

Review: I had some really great and some incredibly bad eperiences with AHS this year. We were given a basic plan by our house seller, and I presumed it covered all major appliances. Stupid me for calling in a repair on our refrigerator when we moved in... IT WASN'T COVERED!!! So I asked to pay to have it covered, along with the washer/dryer/dishwasher and pool. Then I asked to repair the fridge, and they said the wouldn't because it was already broken. GRRRRRRR!!!! They came out promptly and handled things right away when I had a/c issues, but the pool guy they sent over was totally clueless AND never showed up again, nor did he ever call again after coming to diagnose a problem we were having with water loss. I called AHS to complain, and told them I wasn't going to pay the deductible to this jerk for his visit. They were very accomodating and agreed that I would just have my own pool guy handle the issue off warranty. Yes, it was an electrical problem, yes, it should have been covered by the warranty. I just got sick of waiting for their contracted Drips and Drops jerk to come back. If I didn't get it taken care of immediately, my whole board would have gone bad and cost me over $1000 instead of the $250 I paid my regular pool guy. A month later, I got a bill from AHS for $60 to pay the incompetent pool guy they sent to me!! I called to complain, but they would not accept my reasoning, and I ended up having to pay their ridiculous bill. **SIGH** However, when my garbage disposal stopped working, they sent someone out immediately, and he didn't even bother to try and get it working again, he just replaced it with a brand new unit and was out the door in 15 minutes! YAY! So, I figure that made up for the $60 I threw away on idiot pool guy. Did I renew with them? ABSOLUTELY WILL NOT RENEW. I came to this site looking for a different warranty company!! Ridiculous.

Review: Every experience I have had with AHS has been satisfactory. Their customer representatives are always courteous and helpful. Their contractors are competent and efficient in handling any issues I have had. They even go out of their way to ensure that all aspects of whatever item they are dealing with are in working order.

Review: Quick, easy and fee was just as contracted (within my budget) making it worth the peace of mind. I was replacing toilets in my new house and found that the floor flange was broken on one. That is not something I am comfortable with repairing myself. I called AHS and the plumbers came out to see what my issue was. They heard that I just wanted the flange replaced and did not need them to do anything else so they made time for me right then to do the work. One guy started on cutting out the old pipe and flange while the other went to get the replacement parts. They soon had the new one installed, glued up, clean and ready for me to finish my project.

Review: We have had two AHS warranties on seperate houses for the last 4 years. Our experience has been dramaticaly different then most of what has been reported above. Over the years we have had repairs on AC, clothes washer, water hearter, well pump, dish washer and replacment of our electric range. Our most recent experience on our well pump turned out to be a problem with a component clearly not covered by the AHS warranty. So we replaced that component at our own expense. When I saw the final bill I noticed that AHS paid the contractor $70 towards the replacement of the "not in warranty" pressure tank as their part of the initial service call. The largest warranty claim was last year for our 13 year old glass top electric range. A small crack in the top had, over time expanded to a very big and scarry cract and I called in a warranty claim. They dispatched someone from Sears, who concluded that the crack was "normal wear and tear" but the range was so old that there would be little chance of repair. He said that AHS had six days to try and find the part and went away. One day later AHS called to tell me that they could not find the repair part so they would be giving us a new range. They asked 3 question about the features of our current range and immediately offered a $700 replaement. I wanted a feature we did not currently have and and they said it would be $99 but they insisted that I go to the local home improvement center to actually look at the model they were offering befor agreeing. I did that the next day and found the retail price to be almost $900 plus delivery and installation. Two days later my new range was installed, with a new cord, at a total cost to me of my $60 deductable and my $99 upgrade. I recommend AHS to all my friends and no one has come back to me with anything but gratitude.

Review: Needed ac coil took 3 weeks to get it fixed and having copd it is crucial that we have air Especially here in July in Florida Ac is fixed now Also on hold for upwards of an each time we called

Review: The seller paid the annual premium, and I was happy to use the rekeying service. Instead of 11 keys for a 1600 sf home, I now have 2, and I will soon be down to 1. 11 keys was overwhelming.

Review: You have made many wonderful improvements and we are thrilled about them. On a recent call to you we were immediently taken care of. Our side by side Refrigerator broke and this is our only one plus, we store meds in there. Customer care had some one out within an hour and was able to repair the fridge.....very thankful. / This was not the only time ... Upon our return from a trip we had a leak in our toilette not fun...we called and again someone was out the following day and repaired the leak..thankful

Review: We live in Forida and our AC broke (it was reading 84+ inside our house despite being set to 75 and was running non-stop for 18 days) and we were told the internal temperature had to reach 105 for it to be considered an emergency for them to expedite the service call - completely unacceptable with a toddler and animals in the house. We made 4 calls to AHS, spending over 8 hours on the phone waiting for them to pick up. A contractor came out 4 times (over the course of 2 weeks, since it took so long to get appointments and AHS would not expedite our service calls) to "fix" our issue and yet our AC still doesn\'t work right. Nothing was done by AHS to better the situation and we\'re completely disappointed in the service we were provided. I wrote an email to AHS and still haven\'t heard anything back. I wouldn\'t recommend this service, especially if you spend more time on hold trying to make an appointment than a contractor spends out here trying to fix your issue. They need to work with better companies that can fix the problem in the first two visits (because I completely understand needing a follow up) rather than leaving us with making 4 appointments and still having an issue in the end.

Review: This is a great product especially if you are a rental property owner. I will say that the conmunication between AHS and the customer (me) is not as good as it should be. Having said that, they do dispatch rather quickly and I usually work with their vendors directly. AHS has good customer service and they are not reluctant to pay a claim. Meaning, if it is covered and a problem occurs, the will pay the claim without hassle. Again, I think they need to work on their follow up skills.

Review: My last experience was with a leaking bathroom sink. The plumbers came at the time they said they would and called 30 minutes prior to arriving to let me know they were on their way. With American Home Shield it is easy to call one person and they select the expert to do the job at hand.