Home Warranty Companies in Florida

Review: I recently had a problem with my garbage disposal. I went online and requested service. I had a call back from contracter soon after and they came out and repalced the unit. The total experience was seemless and took any worry off of me in finding the contractor and getting my problem fixed.

Review: My frustration come with the company American home Shield recommend for repair for a electric range more so than them self. The company Service Professional Sears (Destin,Fl) NCC shouldn\'t be mentioned in the same sentence as professionalism. After I was given a service repair appointment and confirm with their service department on the day of service the technician was a no-show and no call. When I call your office requiring whereabouts of the service technician. I was only told he wasn\'t be able to make it and next opening would be five days later. When I called her complaint resolution department to solve the issue of five days later appointment To my surprise it was only a scheduling office/apartment in the Philippines.

Review: We had our AC repaired finally,after third attempt, But AHS appointment system is awesome. they are prompt and service is prompt.The Service could include other companies available in case the AC company they have is not available. But, overall The AC company found the problem and fixed so far so good! AHS is a excellent company highly recommend problem free and knowledgeable .. Thumbs Up!!!

Review: I'm really shocked to read all these bad reviews! I have had AHS for 6 years and have had nothing but great service. I recently had to have my oven replaced and they paid and made sure the delivery personnel did the installation work...I did have to pay an additional $120 to upgrade to stainless steal, but it was still a great deal. The only thing...I'm really upset about the yearly increase in premium and deductable. It has now increased to over $400 + $75 for service calls. That is causing me to go hunting for another warranty. I hate that since I have had such a great experience with them. ;o(

Review: I\'ve used the home warranty several times since I\'ve bought my home. Normal wear and tear, nothing crazy. Each request has been an ordeal. I\'ve spent numerous hours on hold, trying to contact customer service. I\'ve asked to speak to managers which took 24-48 hours to process the request. My first experience was a small plumbing leak that required me to shut off the water to my house. I have a small infant at home and an elderly parent I\'m caring for mind you. I submitted the request online and never heard from the company. After a few hours I contacted the plumbing company who didn\'t know who I was and I eventually ended up calling AHS. After an hour on hold, an AHS representative instructed me the company would contact me Monday, mind you it was Saturday. I asked her what I was to do until then? I went to home depot several times to find the right piece and ended up fixing the problem for $10. The next time I called, we were out of country, and my father was left at home. The AC went out two days in to our trip. A company was contacted and came out same day. The contractor stated he could fix the problem, but it would take a week to get the part through AHS. He said the alternative was to replace the AC, which he could do the next day, and AHS would give me an $800 credit. I kept my phone on for $10 a day while I was out of country. Three days into the process, AHS realized they never submitted the request for the part, so my dad was dying in Florida of heat exhaustion. I requested to speak to a manager and 48 hours later a manager contacted me. The process seemed to expedite at this point, but it still took eight days to complete this simple fix. My next request was a garbage disposal leak. The company AHS contracted with called me and said they were short staffed. They wouldn\'t be able to come out until next week. I sat on hold for another hour of my life with AHS to let them know that this company was very unprofessional and couldn\'t meet the standards the warranty contract promises. A new company was assigned and a new upgraded disposal was installed the next day. The other company called the following week to confirm my appointment for the garbage disposal repair, just to demonstrate the craziness behind this whole operation. Overall, the repairs have been completed professionally and the AC and my garbage disposal work well. However, I have spent close to 10 hours on hold with this company regarding three service calls. If you are okay with living several days without AC or running water, then this company is for you. They will do a good job on their terms, however do not expect your situation to matter. I\'m not sure a different company would change the outcomes here, however the ability to reach someone in this company is by far my biggest complaint.

Review: Well, despite the many negative reviews written above, I an going to say that I have three Old Republic Home Warranties for my three properties. I will say that a couple of the contractors they deal with have been iffy, but as soon as I let them know of my concerns, I was able to get a different contractor. I have yet to have a problem with , the company itself as they have always come through wonderfully. So, I recommend them highly. As with any warranty, it often goes unused and like insurance seems a waste of money. But, the year my a/c unit and the water heater both quit working---- wow, I was so happy to be able to contact Old Republic and have these products replaced. Something that probably would have cost me better than $10,000 out of pocket (which I didn't have).

Review: If you are doing research for a home warrantee company, I am warning you not to use American Home Shield. Look at all the complaints about being unable to get a hold of people, or the lack of service or in July having to wait 10 days to get A/C service in Florida. This company sucks. I called to get my septic system fixed and I was told my coverage on my septic was only good for 1 year, Really? When I needed you AHS, you were not there for me. Sorry I was a member for 4 years.

Review: A/C went out while I was out of state. I was able to make all arrangements online and had no problems getting it fixed. It's supper way to use online and I would recommend it to anyone who wants ease of mind in knowing you can get the repair done,m

Review: After setting up an appointment, the contractor called within a reasonable amount of time and set the appointment date and time. The contractor completed the the job and the problem was fixed. The cost was only the deductible. Great.

Review: I have been with AHS for over five years, with two different properties. They have NEVER fixed anything for effectively for me between the two properties, or always find some way to tell me something is not covered. Yet, they collect the deductible. However, some time last year, after ELEVEN calls to fix the central ac, I REQUESTED a new one, and did not relent. Eventually, they replaced it, and that is my only success story with them.

Review: The technician arrived during the time they said he would. He was very knowledgeable, got the system working, and answered all our questions about the repair.

Review: Did not response fast enough when I called the first time, so I cancel. A week and half later I Caledonia them again and took them 7 days to send someone and won't waive the deductible until I put a BBB complaint. I finally cancel their contract effective today. Hopefully the new company is better. For the $600 plus that I was paying for the year, I expect Ted them to be better.

Review: I would recommend AHS to someone else that didn't have a home shield. They have repaired my A/C unit and my refrigerator. If I didn't have it I would probably be out of pocket about $1000.00 to $1,500.00, instead I only paid $125.00 for each visit.

Review: I requested AC service. The contractor contacted me within 1 hour to schedule an appointment for repair. They explained what they would do and any charges that were not covered by my policy...i.e. freon. They were courteous and cleaned up afterwards.

Review: I know when my AHS payment is due. I dont need the late notices in the mail, emails or phone calls telling me it\'s a final notice. I plan to renew and know the payment is due at the end of August. It will get paid on time.

Review: AHS has simplified the process of filing a claim via the internet. I had no issues with the company that was referred to fix my problem. The tech was courteous and explained everything he was doing.

Review: I may have paid more or less for my coverage, I just don't remember. But I used it for the first time today. They couldn't find anyone on their list who could fix the brand of microwave I owned so was given permission to use anyone I could find. Without too much of a problem I found someone and they were here today. After I called Old Republic (they picked up on first ring which is NOT normal) they put me over to the claims department. They talked to my repair guy and without any hassle or argument they then told me I could have it fixed or replaced, my choice. So I'm getting my brand new Microwave tomorrow and Old Republic will be sending me a check to cover the cost. I'm happy and very impressed that Old Republic did what they said they would do with no problems or hassles. I had a different company last year and they always came up with an excuse why they couldn't pay for certain repairs. This time I had no such problem and this one call just paid for the plan. I'll be renewing when it runs out.

Review: Good, timely service provided by knowledgeable and courteous HVAC Professionals.

Review: We have had AHS as our Home Warranty provider since 2004 and are extremely satisfied. And when we bought our new home this past spring we knew that we nothing to worry about because we brought AHS with us.

Review: GREAT COMPANY. GREAT PERSON THAT CAME OUT TO FIX POOL MOTOR. PRICES FOR WARRANTY ARE GREAT. I WOULD RECOMMEND AHS TO EVERYONE