Home Warranties in Florida

Review: This is probably the worst warranty company I have ever dealt with. I have been without a working refrigerator for a month. They keep telling me the parts are coming, then the parts are on back order, then we can\'t replace it because they might can get the parts. It\'s crap. I will never buy another appliance from Lowes. If I could give a minus rating I would.

Review: We had an unexpected septic backup. Called AHS and they were going to be out the next day. Due to unforeseen issues on their part we had to wait an extra day but they came at the appointed time and all was resolved.

Review: Pool pump did not come on in the morning. I filed a claim just before noon. The business assigned to make the repair, ABNation, called and set up an appointment for the next morning. The technician showed up on time and made the repair quickly. He was very knowledgeable and courteous. Very satisfactory!

Review: Service was done in a timely manner, Mark Thomas was on time, polite, professional and knowledgeable. Mark did a wonderful job finding and correcting the leaks in bit my bathroom pipes.

Review: Fast turn around time on repairing my dishwasher. The gentleman went out of his way to make it here ASAP and he was ver knowledgeable. I would highly recommended to anyone.

Review: Online request for service is easy and the two times I have requested plumbing service have been great. My only complaint is with the call center that is located somewhere outside of the US; I have called twice to correct an issue with my mailing address that cannot be corrected online and unfortunately the operators cannot understand my issue or how to resolve it, As long as requests can be handled online the service is great!

Review: The technician was a total professional, courteous, knowledgeable, fast, efficient, took time to explain our system\'s problem, took time to explain operation of our new thermostat, which is working perfectly. Could not be more pleased and would recommend AHS to anyone based on my experience.

Review: Customer service is the BEST! Everyone should have an American Home Shield policy. You can not beat the quality of the repairs. Techs arrive on time and resolve all issues quickly.

Review: Our ac broke on Thursday night. Because it was the Easter holiday we were not able to get serviced until Monday which caused some discomfort. We are in Florida and experiencing a heat wave. However, when the Contactor came on Monday morning he quickly fixed the problem.

Review: My pool pump went out! I thought for sure that since we are experiencing this horrible pandemic, it would be nearly impossible to get it repaired before algae started settling in. Well, what a surprise to know that once I called AHS and told them my issue, not only was I able to talk to a REAL person and I received service order number BUT THEY SENT A POOL PUMP TECHNICIAN RIGHT OVER!!! The technician called and after hearing a brief description of my issue, he came over and REPLACED THE ENTIRE BOOSTER PUMP! All I had to do was pay my "deductible". I have never been more excited to write a review! I kept checking my email like "when are they going to ask for my feedback?" LOL! American Home Shield CANNOT BE BEAT!!!

Review: Ran into an issue with the first contractor assigned (no appointment and didn\'t answer the voicemails left). AHS assigned another and within a blink of an eye, had an appointment and the air conditioner was taken care of.

Review: I had a mystery water leak. American Home Shield sent out Home Choice services inc. I had to visits. Both technicians were Prompt, professional and knowledgeable. They took their time and kept me in the loop throughout. They helped me find the best and most cost effective solution to my problem and I was extremely pleased with the service call.

Review: Very good experience , the office personnel was great, the technicians were awesome. I will surely recommend your company to others. I would personally like to thank the Beaches Air Condition service for a job well done.

Review: Our refrigerator stopped working, we called AHS, and they worked with us to find a contractor who could come out immediately due to medical reasons. (meds must be refrigerated) The contractor arrived, replaced a part and called later to determine if the frig worked. It was not and he placed the call to AHS for replacement. AHS called to discuss the value and replacement. They suggested several replacement models but unfortunately, the turnaround time for delivery did not work for our needs. We took the cash equivalency which we thought was fair and purchased a refrigerator from a local company that could deliver the next day. Fortunately, the medication was not lost. Many thanks to AHS for their quick response and assistance throughout the process. We are very pleased with the service we received.

Review: I had an issue with my toilets and garbage disposal. AHS promptly sent a local company I and took care of the situation. I have been with them for a long time. As long as I am a homeowner I will be sticking with them.

Review: Hot water heater started leaking late last Sunday, 3/29/20. Contacted AHS online and was assigned D&S Plumbing. They came on Monday and by Wednesday we had a new hot water heater. Very pleased with AHS and D&S Plumbing!

Review: I have a great experience so far with all service’s requested with the exception of the pool pump which I think hasn’t been evaluated properly and diagnose properly. There are some exceptions for the services that makes no sense at all but are part of what I agreed when I signed the contract

Review: This is the worst company you will ever deal with. They have been giving me the run around for 3 month about fixing my fridge. I have been a customer for more than 4 years paying my fees on automatic deduction. My fridge had an issue for 3 months now and they have yet to fix it or replace it after more that 10 call and 5 tech visits to my house. The techs believe the fridge is not repairable and Total Protect/Cinch Home people keeping playing the delay game hoping I give up. They work hard to get out of their contractual obligation. Be careful as you consider them for warranty for your home. They will not honor their end of the deal if your appliance is not repairable. I have been in this fight for 3 months and I have yet to get my issue resolved. I would give them ZERO star if that was an option. My next step is legal action against this company for breach of contract. Rachid Mehdaova

Review: Such a great experience, the same week, 2 toilets, a faucet and the disposal broke. Put in my claim at 11 at night and by noon the next day, everything was fixed.

Review: Had a leak from base of toilet. Called Monday and repair man came Wednesday. Analized the problem. Could have just tightened the bolts but decided to replace the wax ring as well. Repair was completed in 45 minutes and has been good ever since.