America’s Preferred Home Warranty (APHW)

America's Preferred Home Warranty protects your household budget from the costs of repairing an unexpected appliance breakdown. APHW has been in existence since 1999 and covers the entire country except for California and New Hampshire.

The company is reputed for its highly responsive customer support teams. It also lets you choose your own licensed contractors giving you more control over the process. Read America's Preferred Home Warranty reviews to know about customer experiences with claim-filing.

America's Preferred Home Warranty plans cover all core systems and appliances. You can get the flexibility to choose your own deductible.

America’s Preferred Home Warranty (APHW)

4.5 / 5

Based on 815 Reviews | Write A Review

877-401-0432

$1,000

Estimated Appliance Coverage

N/A

Estimated System Coverage

No. Of Active States

Yes

Complaint Resolution Program

WHY America’s Preferred Home Warranty (APHW)?

The company lets you pick a service contractor of your choice
Super-easy claim filing process with 24/7 customer support
They offer a choice of premium and deductible amounts in the contract
The coverage for appliances is about $1000 per item
Nominated for 2019 Best Regional Company in the Annual Home Warranty awards
They provide roof-leak coverage

America’s Preferred Home Warranty (APHW) PLANS

The plans from America's Preferred Home Warranty don’t work quite the same way as other companies’. They offer a basic plan called Standard Coverage that extends over the vital systems and appliances in the house such as HVAC system, electrical and plumbing system, refrigerators, garage door opener, built-in oven, and dishwasher, etc. One can even get roof leaks repairs covered. View the full list below.

Customers who would like more items covered can then opt for the Preferred Upgrade Plan additionally. This would then include items like refrigerator, garage door opener, etc.

America’s Preferred also allows add-on coverage over this Preferred Upgrade plan. It includes water softener, pool, spa, etc. The service is provided in association with Consumer Direct.

America's Preferred Home Warranty Prices

There is a good deal of flexibility in your pricing options if you choose APHW as your home warranty provider. America's Preferred Home Warranty plans all have a standard Base Coverage.

The monthly premium will be $45.75 for a deductible of $50; $41.58 for a deductible of $100 and $38.75 for a deductible of $125. However, choosing add-ons would increase the premium prices to over $100 depending on the specific choices. The deductibles are certainly on the lower range in the market scale compared to other companies.

America’s Preferred Home Warranty (APHW) CLAIMS

The claim filing process of America’s Preferred Home Warranty is very simple. As you can pick your own contractor it would help for them to talk with APHW as well. The procedure is as follows:

Log in to America's Preferred Home Warranty site to submit a claim online. You will be given a claim number. You can then call your chosen contractor and explain the malfunction to them
Your technician should speak to the customer service reps and provide a diagnosis along with details of the make, model and serial number. This is the basis of your claim being approved
The reps will explain the claim and determination details to you so that you can decide whether you would like a repair or replacement
All you have to do is provide the invoice to verify your choice. The payment will either be made by APHW or reimbursed to you after you have made it

America’s Preferred Home Warranty has a more flexible claims filing process as they accept invoicing for repairs from contractors they couldn’t despatch. Customers have reviewed them favorably for the speed of service and reimbursement. A careful reading and understanding of the service contracts reduces chances of claim denials, as the reviews indicate.

States Covered

Corporate Office

States Not Covered

What are the Exclusions and limits of America’s Preferred Home Warranty contracts?

America’s Preferred Home Warranty will not pay any additional costs towards completing repairs, nor will they upgrade equipment on grounds of lack of capacity, incorrect installation, inadequate repair of or design of appliances, systems or components. They will also not cover problems arising from modifications to appliances, systems or components.

Though they cover some code violations these don’t include building or zoning code violations, or regulations or upgrades required by law of city, state, county, federal government, or any utility.

The company accepts liability for the failure of systems due to regular wear and tear but if they have reached the end of their life cycle then the company reserves the discretion to decide whether or not to pay. If any item breaks down during the 30 day waiting period, America’s Preferred Home Warranty may not cover it thereafter.

Only items located within single-family residences and/or condominiums will be covered. Common areas or facilities of mobile home parks and the said condominiums are not covered.

AMERICA’S PREFERRED HOME WARRANTY (APHW) FAQs

How much warranty liability does APHW accept?

The maximum aggregate liability of a home warranty contract from America’s Preferred Home Warranty is up to $25,000! That is a large cover to get for a little over $1000 in annual premium. The average appliance upper coverage limit os $550 while for systems it is about $1700.

Will all my home systems and appliances be covered completely?

Only the systems and appliances specified in the home warranty contract will be covered. Although the items get coverage regardless of age, model or make, for older systems over 20 years of age, the maximum liability for repairs and replacements would be much lower.

What to do if I am not satisfied with the warranty plan?

You will be able to cancel it and America’s Preferred Home Warranty will refund the prorated amount of the home warranty contract. They may charge a cancelation fee as well, though this won’t apply if you choose to not keep the warranty within 30 days of purchase.