Home Warranty Companies in Texas

Review: Recently plumbing service provided by Dunking construction was very good And efficient Weyland was very good in his work They also took care off the drier replacement cost I hope they take care off the evaporator coils replacement cost properly and fairly and provide a good working AC unit for katy house

Review: I have been a very satisfied AHS customer for 11 years. They have repaired or replaced several items in my house, most recently a garbage disposal and earlier in the year a microwave. I always recommended them to others. Now, I am beyond dissappointed as I just received a letter from AHS corporate informing me that my existing plan is no longer available when my renewal comes up in December 2014 and to call them which I did. The bottom line: because of my service history they did away with my existing plan. The only means I now have to purchase a plan that covers the exact same systems and appliances is to sign up for their HomeShield Plus at twice the cost. I pay $49 per month now and it will jump to $100 per month with new plan starting in December. I wouldn't mind if the premium increased to $60 per month, but to double the premium because of my service call history is the last straw. I will be looking elsewhere.

Review: I've been with AHS between 2 different homes for over 35 years. Their service has always been super fast with reputable service contractors. They have always fixed/replaced whatever needed repair in a very timely manner. I especially like the way the contractors explain everything to me on what the problem is, how it will be repaired, and then they always clean up the area they worked in. I would like to see lower service charges, especially for those customers who have been loyal customers with AHS for a certain # of years. After all, that would mean a lot to us after paying monthly charges for years when no repairs were not needed.

Review: They were punctual in scheduling an appointment and were knowledgeable about making the repair! Expeditious!!!

Review: Old Republic is a horrible waste of time and money. My service request, which was originally placed on January 1 was never completed. The service requested was to: 1) Repair the range burner that would not light. 2) Repair the range oven that was not correctly holding temperature. After several failed attempts on the part of Old Republic to get someone out to fix my range, a service provider finally showed up, in March (~3 months later), and fixed the range burner that would not light (item 1 above), but caused cosmetic damage to my range when he tried to forcefully install a new part BACKWARDS. This service provider then stated he did not have needed thermometers nor replacement parts with him to fix the oven temperature issue (item 2 above). No service provider ever returned, and the issue still persists as of June. I've recently cancelled my policy with Old Republic (due to their negligence), and Old Republic has deducted from my pro-rated refund the service charge for the range service that was never complete and that damaged my range. Old Republic is a horrible waste of time and money.

Review: Generally good HOWEVER, twe had a cartidge fail in our shower and becasue a screw was missing, AHS declined to repair it.

Review: American Home Shield has been a great comfort so I don't have to worry about large unexpected expenses. My ice maker stopped working, and the technician called me and had me check a couple of things prior to coming to look at the freezer himself, which I truly appreciate, if what he had be check fixed the problem, it would have saved me the service fee. But it was truly broken, he came to look at it and did not have the part, but ordered what I needed, gave me the information about the shipment that would come directly to me and his number to let him know when it came in. He promptly came back, installed the new ice maker and also offered to replace the filter. He was professional and helpful. I recommend American Home Shield to all my friends!!

Review: I had an electrician come because the pole where my electric enters my home fell down. It was repaired with alacrity and precision, all to my satisfaction. I couldn't be more happy with my AHS contract.

Review: All of my experiences, as well as the most recent experience, with American Home Shield have been great. I'm impressed with the ease of scheduling the service and the contractor responded within 24 hours to set up appointment. The service person was very friendly and knowledgeable. I appreciated the fact that he took the time to thoroughly explain the problem and what the resolution would be.

Review: I have used American Home Shield for approximately 7 years and have always received good service. I prefer to submit my service request online and it provides me with prompt and timely scheduling of my request. I highly recommend this company.

Review: AHS called contractor for me when water heater broke and leaked. I was really happy because I didn't know what to do. Contractor was timely, courteous and had new water heater installed same afternoon. Highly recommended. Ray

Review: Can never talk to a real person on the weekends, had a Stove issue, Tech stated they did not service that brand and that AHS would get back with me, AHS charged me $75.00 and the Stove was never fixed attempted time after time to call, stated wait times were 10min\'s, 30 min,s I even had one that stated an hour. Tried to place a call for an emergency AC repair here in South Texas inside temp was 94 degrees, the A/C companies web site even stated 24/7 emergency service and I even called them never heard back, sent them an email to cancel the service call since AHS could not be reached to do it. STAY AWAY FROM AHS AND GO TO CHOICE, CHEAPER AND YOU CAN TALK TO A REAL PERSON ON A WEEKEND. I HAVE HAD AHS SINCE 1991 NO LONGER WILL I DEAL WITH THEM AND SURPRISED THEY EVEN HAVE A B RATING FROM THE BBB, IT SHOULD BE AN F

Review: I DON'T REMEMBER THE LAST TIME I HAD TO CALL. BUT, IT HAS LEFT A VERY GOOD IMPRESSION. THE TIMES I HAVE HAD TO CONTACT AHS , THE SERVICE HAS BEEN TAKEN CARE OF MOSTLY IN THE SAME DAY. GREAT SERVICE, THANKS

Review: I have had to call AHM shield a number of times and they have always taken care of my problem. They have replaced several of my items with no problem. I had a power surge and in an emergency they sent a local company that was not their contractor to replace a broken on demand hot water heater. I paid the $1400 and they sent me a check right away. The only thing I complain about is the fact that I live in a large city about 90 miles from Houston and they always send contractors from Houston, so as a general rule, I don't get fast service.

Review: We submitted a claim in March for an electrical problem with our kitchen lighting. They sent an incompetent contractor out so we complained about the service. The contractor took a part of our track lighting with him and never came back and when we called, we were accused of not having coverage. AHS has not been helpful at all when we called and the wait times are horrendous (45 min+). Reps sound like robots and are useless. I had to read them the riot act to get our lighting part back so we could get someone else to fix it. AHS doesn't care about whether covered items are resolved or not.

Review: T J Morgan was notified by American Home Shield to come out and look at our A/C unit. They were there within a few days and had the problem resolved. Customer service was really friendly and helpful getting everyting going.

Review: I have had american home shield warranty service for about 10 years, I have coverage on my home & my rental properties. They always cover what they say they will. I am very happy with their service.

Review: I recently had my whole air conditioning unit replaced at my rental property for a very, very reasonable fee. The service was fast and the company kept in contact with my property manager and me. I’m glad I had American Home Shield

Review: Have had AHS protection for 15 years + - would not own a home without them. Has paid for itself many times over. I highly recommend owners have AHS coverage.

Review: The contractor was on time and thorough with his assessment. Once the route cause was identified, he explained what cause the problem and what was needed to get furnish back up and running. / He needed to get a part, which he did with in an hour, and install it just as quickly. The contractor was professional, helpful and most importantly, got it right the first time. We had a very positive experience and would recommend AHS to anyone. /