Best Home Warranty Companies In Nevada- 2023

Carol, Las Vegas

On Aug 18, 2023

American Home Shield (AHS)

I\'ve covered 2 homes with AHS what I notice that covering small fixes they ok with it but will not cover larger issues, both accounts are over 6 years old, pay on time never missed. I need my AC in Las Vegas repaired their conclusion is it\'s not covered because the issue "isn\'t normal wear and tear" and offered me a refund, this is the tactic us...View Moreed to get you off the phone and release their liability. I will NEVER purchase another home warranty insurance...View Less

Marissa, Pahrump

On May 04, 2023

First Premier Home Warranty

Company wouldn’t cover anything for my heater due to their made up excuse of a short to a ground which after reading other reviews they use that reason for everyone to get out of covering the AC/heater unit. I also asked in writing (by email) for a refund for my second year with them back in Dec 2022 and have not received that refund back and weâ...View More€™re in May 2023. I’ve also tried to get information from them about it and they won’t give an answer but that they won’t refund because I’ve left a bad review. If I could rate zero stars I would.View Less

Laurie Smith, North Las Vegas

On Nov 04, 2022

First Premier Home Warranty

I am so unhappy with this company. They stated one thing on the phone and once I got my contract because they had my money, now they don\'t fix electrical, nor stoves. What? I have text documentations from before 10/24/22 and no calls back, no work orders set up. Today is 11/3/22. you call they let the phone ring until it hangs up.

Hyla Wescott, Las Vegas

On Oct 05, 2022

American Home Shield (AHS)

I am frustrated with American Home Shield! They sent a contractor for my dishwasher for diagnosis and I was told that it takes at least a week or so to get the parts needed to fix it. So I patiently waited for another week. When the technician came for the second time , he still can\'t make it work and needed more parts to complete the process. I c...View Morealled AHS to make a complaint because I just want to know how long does it take to fix a simple dishwasher. The AHS employee said there is nothing they can do but just wait for another diagnosis. I'm hoping and praying that by the 3rd visit my dishwasher be fixed. This is absurd, how many diagnosis it takes to resolve a problem with a dishwasher! View Less

Thresiamma Babu , Henderson

On Jul 27, 2022

American Home Shield (AHS)

Service was great, but the time frame was average.Initial request was canceled by Insurance, no one knows what happened. Repeated request made it work well. Tech was professionally trained and good customer service. Thank you

Brian Galbrecht, Las Vegas

On Jul 23, 2022

American Home Shield (AHS)

Excellent service, Service rep was very knowledgeable and customer oriented. Ontime, prepared and understanding. Parts ordered and kept me notified of order placed, estimate on receiving parts and installation. I rate them as the best if the best

christy nguyen, Las Vegas

On Jul 14, 2022

American Home Shield (AHS)

My AC blew out hot air. Luckily I could get the same day appointment.Do*** was on time. He explained everything throughly. He was fast and prompt and nice. Was told I have 30 days to fix if I’m not happy for any reasons. I was super happy with the result.

Jane Efaw, Las Vegas

On Jul 07, 2022

American Home Shield (AHS)

Garbage disposal was repaired timely. Advan*** Home Services is who they assigned to fix my garbage disposal. They were timely, professional and solved the problem immediately.

Loyd , Las Vegas

On Jul 07, 2022

American Home Shield (AHS)

Technician was on time and solved the issue plus did other items to help the function of the garage door. Service was excellent and over and beyond great. Highly recommend this company for garage door issues.

Janet Clark, Las Vegas

On Jun 30, 2022

American Home Shield (AHS)

Problem was fixed very fast. Tech was great informative and courteous. AHS is awesome all of it was covered except of course they service called with AHS. Put in the claim and they were on it immediately.

Atsuko Hiyoshi, Las Vegas

On Jun 30, 2022

American Home Shield (AHS)

A fan motor of my A/C broke. American Home Shield sent a technician from Dr. Co**, his name is Ang**, repaired it. I have been very suspicious about the A/C tech AND home warranty company due to the fact that my old home warranty company (***….) always used to deny my requests to fix problems unless otherwise I pay additional hidden cost... ...View More On the other hand, American Home shield takes all the service requests and, does not charge any additional cost or hidden charges. The technician his name is An*** does a great job. He was patient to answer all of my questions while he was repairing, and willing to help how to take care of my A/C better. Very satisfied of the service.View Less

Vicki Clark, Pahrump

On Jun 28, 2022

American Home Shield (AHS)

Outstanding service. Our air conditioning unit went out, we were contacted the same evening by A-1 Mi***ell and they were here the next morning and fixed it!

John Baudoux , Henderson

On Jun 28, 2022

American Home Shield (AHS)

Fan went out on the refrigerator. Got hooked up with an appliance repair guy through AHS and got it fixed. Repair guy had me put fan at the condensor and it cooled down to normal temperatures till he came and did the repair.

Mary Ann Yang, Sparks

On Jun 28, 2022

American Home Shield (AHS)

I had to wait for long time to get someone to answer. They said I can leave phone number for them to call me. But, I missed their call. I had to start over to leave my phone number and to wait for them to call me. I missed second time and so on. I waste DL half of morning. Finally, I called and waited online. My replacement microwave is out of stoc...View Morek. I asked them to look for an auto native for me. They did not. After whole morning, I still don’t have a microwave. They said I will have to wait till September!View Less

Barry, Las Vegas

On Jun 24, 2022

American Home Shield (AHS)

I called AHS to set up a claim to have our washing machine serviced. Before I hung up I had a service provider assigned. Within 30 minutes, the service provider contacted me and I had a technician at the house in 2 hours. The problem was diagnosed and a repair was set up and completed the next morning. It was as simple as it could get.

Linda Allison , Las Vegas

On Jun 24, 2022

American Home Shield (AHS)

FIVE STAR EXPERIENCE JAMIE THE TECH FROM AIR SQAD HEATING & AIR CONDITIONING WAS ABSOLUTELY AMAZING THANK YOU!! I HAD TO SPEAK WITH ONE OF THE REPS FROM AHS SHE WAS VERY HELPFUL

Kelly Lorraine Mabel [Las Vegas Academy], Las Vegas

On Jun 16, 2022

American Home Shield (AHS)

Originally, assigned a company to come out on an air conditioning call and couldn’t find any issues. The unit completely shut down a week later, re- appointed the service without another service charge. Very pleased

Ginny Jones, Henderson

On Jun 07, 2022

American Home Shield (AHS)

Part on ice maker needed replaced. Service company ordered & then replaced once received. Replacement done was very smooth and ice maker be works perfectly. D**** was friendly & professional.

Bruce Mccurdy, Las Vegas

On May 14, 2022

American Home Shield (AHS)

Was able to receive a quick appointment and service call,, first time using AHS and had no issues. The technicians were friendly and respectful of our property. Hopefully the issue with our AC will remain resolved and they wont have to come back out.

Johnny centeno, Las Vegas

On May 12, 2022

American Home Shield (AHS)

Water was leaking file for a repair and it was performed at no time by a participating company . How ever the time my Ac didn’t work they send someone that said I need it a new one but it wasn’t covered under the insurance they quoted me 22000thousand $$. So I call a different guy who fixed it for under 300 $

Laura Mills, North Las Vegas

On May 12, 2022

American Home Shield (AHS)

I had an issue with my a/c, submitted an online claim thru AHS, they promptly responded, set me up with D***** C***. A representative from the a/c company gave me a time between 8a-12p, they called me at 9:15a to let me know that they were on their way. The repair man(A*****) was here by 9:30a, diagnosed the problem, fixed it and was finished by 1...View More0:30a. I give AHS & D***** C*** 5 stars & 2 thumbs-up.View Less

Rick H, Mesquite

On May 10, 2022

American Home Shield (AHS)

Excellent. Professional. Work well done . New HVAC system efficient and working well . AHS provided a good contractor. On time, courteous. From start to finish the project went smoothly.I Would recommend this contractor for HVAC work.

Ken Tomono, Las Vegas

On Apr 26, 2022

American Home Shield (AHS)

We had placed some calls annually usually A/C and appliances. It is crucial to have a working A/C unit in the desert enviroment. In last several calls for the A/C including the pre season tune-up, we are lucky to have AHS coverage. We had another home warrenty coverage in another state, that did not work like this.

Willie. Brock, Las Vegas

On Apr 20, 2022

American Home Shield (AHS)

Inadequate technicians sent out two horrible experiences.two different companies both not professional one very rude. I had to pay out of pocket for what should have been covered. I was told that whirlpool has a problem with their wiring by one of the tech but he told ahs it was my fault your technician have very poor ratings but you c still send t...View Morehem into our homes View Less

Susanna, Las Vegas

On Apr 17, 2022

American Home Shield (AHS)

Hi, Id like to thank AHS for helping me replace a broken stove in my rental house. I put 5 stars! When the problem arose, I immediately called AHS and they assigned F******* A******** S****** Team emailed me that I have to wait, since no parts supplies...And two weeks later they emailed that they had finished, and please "evaluate our work"... I ...View Moreimmediately contacted my Renter to confirm, but the Renter was surprised, because no one showed up and nothing was repaired. I called to F******* A******** S****** TEAM to clarify as to why they emailed "Job completed"? But they were out of reach. The only option was to leave a voicemail. Naturally, no one returned my calls. Then I called AHS again and this time my call was taken by an agent named "S***-F***" (or something close to such name) Unfortunately, "S***-F***" works from home, her children screamed a lot in background, and we could NOT hear each other. I asked "S***-F***" to please calm the children down and answer my questions... But she just hung up on me...I called AHS again and another agent responded.. and this time I was lucky!!!. AHS representative J**** responded. She was firmly determined to help me. I just cried for help!! She was very listening! And I was shocked even more when she called me next day!! She had requested a second opinion and another repair company would come. This time a company named A** A******** AND E********** S******* was assigned. They emailed me the service letter but suddenly called me informing - they would NOT give any second opinion...by reason -it will lower their companys rating...agent promised to call back to advise. I was not surprised, when I never heard from them again. I tried to called them myself. They didnt answer my calls. AHSs J**** called me again and told me, she once again requested the second opinion, now from K* A******** R***** I**. I dont know what this company told J****, but she offered to send me a check so I could buy a new stove. I bought a new stove from L****. After 6-7 hours talks with AHSs 3 agents and the 3 repair companies, AHS sent me a nice check for the purchase of a new stove. I am very grateful to J**** for her help, for her time, for her respect and understanding of people. My respect to you, J****! View Less