over 100,000 user reviews and research-intensive expert opinions.

X
X
X
ALLCOMPANIES TOOLS BLOGS
Home  /   Us   /  new york
last_updated_date Updated on January 23, 2023
last_updated_date Updated on January 23, 2023
new york logo

Best Home Warranty Companies In New York (2023)

New York’s freezing winter temperatures will put all your heating devices, such as HVAC, water heaters, dryers, etc., in overdrive. Home Warranties ensure the protection of all essential household devices in case of a breakdown due to wear and tear issues. Here, we have reviewed and listed the best home warranties in New York to help you get an ideal home warranty plan.

Disclaimer: We facilitate quotes from reputable home warranty providers and may earn a commission, but that does not influence our evaluation process to produce unbiased reviews.

7 Best Home Warranty Companies In New York

Take a look at the best home warranty companies in New York:

Premium

$46-$55

Deductible

$75 - $125

System Coverage

$3000/Item

States Covered

49

Activation

30 Days

Appliances Coverage

Upto $3K/item

25,000 Contractors Handled Over 5,000,000 Service Requests
mapicon
Offer(s) available: 1st month free + Free roof coverage
Plan Details plans_icon_state
Offer(s) available: 1st month free + Free roof coverage
25,000 Contractors Handled Over 5,000,000 Service Requests

Premium

$29 - $99

Deductible

$100 & $125

System Coverage

Unlimited

States Covered

48

Activation

30 Days

Appliances Coverage

$4k-$5k

17,000 Local Contractors Paid $2 Billion In Claims
Plan Details plans_icon_state
17,000 Local Contractors Paid $2 Billion In Claims

Premium

$50-$62

Deductible

$65-$125

System Coverage

$2,000

States Covered

50

Activation

30 days

Appliances Coverage

$6000-$9000 per plan

Offers Coverage For Outside Utility Line Items Offers 90 Days Parts Recall And 30 Days Labor Recall
mapicon
Plan Details plans_icon_state
Offers Coverage For Outside Utility Line Items Offers 90 Days Parts Recall And 30 Days Labor Recall

Premium

$39.58 -$62.08

Deductible

$50, $75, $100, $125

System Coverage

$2.25k/Item

States Covered

49

Activation

30 days

Appliances Coverage

$25,000 contractual limit

20+ Years of Experience Choice On Contractors
mapicon
Plan Details plans_icon_state
20+ Years of Experience Choice On Contractors

Premium

$38 - $66

Deductible

$100, $125, $150

System Coverage

$1.5k/Item

States Covered

48

Activation

30 days

Appliances Coverage

$10,000

40+ Years of Experience Completed Over 1 Million Claims
mapicon
Plan Details plans_icon_state
40+ Years of Experience Completed Over 1 Million Claims

Premium

$44 - $47

Deductible

$60-$75

System Coverage

$3k/Item

States Covered

47

Activation

30 Days

Appliances Coverage

$3k/Item

Network Of Over 10,000 Contractors Lowest Deductible In The Industry
mapicon
Offer(s) available: $150 off + Free roof coverage + 2 months free
Plan Details plans_icon_state
Offer(s) available: $150 off + Free roof coverage + 2 months free
Network Of Over 10,000 Contractors Lowest Deductible In The Industry

Premium

$50-$60

Deductible

$90

System Coverage

$2k/Item

States Covered

49

Activation

30-days

Appliances Coverage

$2k/Item

Plans Starting At $1/Day Vast Network Of Contractors
mapicon
Plan Details plans_icon_state
Plans Starting At $1/Day Vast Network Of Contractors

Home Warranty Companies In New York: Details

Choice Home Warranty Review

Details
Plans/Coverage
Cost
Info

Choice Home Warranty has a network of over 25,000 independent contractors and provides services to more than 1.6 million customers. The company offers extensive coverage at affordable pricing and even provides 24*7 claims services.

What To Expect From CHW:

  • Offers 90-Day parts & 30-day labor guarantee
  • Coverage without extra fee for homes up to 5000 sq. ft.
  • Coverage limits of up to $3000 per item

Choice Home Warranty offers one of the most extensive coverages in the industry. You can choose from its two main plans: Basic Plan and Total Plan, including free roof coverage.

The Basic Plan is priced at $45 monthly & the Total Plan costs $55. CHW charges service fees from $75 to $150.

Premium$46-$55
Service Fee$75 - $125
LimitUpto $3K/item
Activation30 Days
Cancellation Fee$50
Premium$46-$55
Service Fee$75 - $125
LimitUpto $3K/item
Activation30 Days
Cancellation Fee$50
1st month free + Free roof coverage
Offer(s) available:1st month free + Free roof coverage

American Home Shield (AHS) Review

Details
Plans/Coverage
Cost
Info

American Home Shield extends its services to over 1.8 million customers and has a network of over 17,000 licensed contractors. It offers customizable plans and has an adjustable trade service fee.

What To Expect From AHS:

  • Dollar limits of $3000 on appliances & unlimited on systems
  • 30 Days Workmanship
  • Undetectable pre-existing conditions coverage

You can select from three options: ShieldSilver, ShieldGold, and ShieldPlatinum, with various add-ons.

American Home Shield plans start from $39 and can go up to $70 per month with three options on deductibles: $75, $100, and $125.

Premium$29 - $99
Service Fee$100 & $125
Limit$4k-$5k
Activation 30 Days
Cancellation FeeN/A
Premium$29 - $99
Service Fee$100 & $125
Limit$4k-$5k
Activation 30 Days
Cancellation FeeN/A

The Home Service Club Review

Details
Plans/Coverage
Cost
Info

The Home Service Club has been providing home warranty services since 2009. It offers quicker coverage, two home warranty plans, a 30-day labor guarantee, and a 90-day parts guarantee.

What To Expect From The Home Service Club:

  • Coverage for outside utility line items
  • 90 days part recall and 30 days labor recall
  • Network of over 10000 contractors

The Home Service offers two plans, mainly- Standard Coverage and Comprehensive Coverage, along with optional add-ons options.

The Standard Coverage costs around $50 per month and $650 per year. On the other hand, the Comprehensive Coverage plan is priced at $60 per month and $800 annually.

Premium $50-$62
Service Fee$65-$125
Limit$6000-$9000 per plan
Activation30 days
Cancellation Fee $45
Premium $50-$62
Service Fee$65-$125
Limit$6000-$9000 per plan
Activation30 days
Cancellation Fee $45

America’s Preferred Home Warranty (APHW) Review

Details
Plans/Coverage
Cost
Info

America’s Preferred Home Warranty has over 20 years of experience in the home warranty industry. It offers the freedom to choose your own licensed contractor for repair work and has a low service fee.

What To Expect From America’s Preferred Home Warranty:

  • Different deductible options
  • Freedom to select your own licensed contractor
  • Roof leak coverage

America’s Preferred Home Warranty provides only one basic coverage plan and different optional add-ons such as sediment built-up, racks, handles, refrigerant recovery, and more.

APHW plans are priced around $39 per month and can go up to $47, depending on the choice of deductible, which can be $50, $100, or $125.

Premium$39.58 -$62.08
Service Fee$50, $75, $100, $125
Limit$25,000 contractual limit
Activation30 days
Cancellation Fee$25
Premium$39.58 -$62.08
Service Fee$50, $75, $100, $125
Limit$25,000 contractual limit
Activation30 days
Cancellation Fee$25

Cinch Home Services Review

Details
Plans/Coverage
Cost
Info

Cinch Home Services is an industry veteran with an experience of over 40+ years in the home warranty business. It offers three plans with additional coverage options and provides coverage for protection against unknown pre-existing conditions.

What To Expect From Cinch Home Services:

  • 180-day workmanship guarantee
  • Free water sensor to detect leaks

Cinch Home Services provides three home protection plans: Appliances Plan, Built-in Systems Plan, and Complete Home Plan.

Cinch Plans can range from $27.99- $51.99 depending on the selected plan, with deductible options of $100, $125, and $150.

Premium$38 - $66
Service Fee$100, $125, $150
Limit$10,000
Activation30 days
Cancellation Fee10%
Premium$38 - $66
Service Fee$100, $125, $150
Limit$10,000
Activation30 days
Cancellation Fee10%

Select Home Warranty Review

Details
Plans/Coverage
Cost
Info

Select Home Warranty is one of the experienced home warranty service providers with nationwide availability. The company is known for its extensive coverage and regular discount offerings on multi-year plans to its customers.

What To Expect From Select Home Warranty:

  • Dollar limits of upto $2000 per item
  • Same-day response on claims

The homeowners are offered three plans: Bronze Care, Gold Care, and Platinum Care.

The Bronze Care plans are priced around $60 monthly, while the Platinum Care plan is $64 per month. The deductibles differ for every state but are between $60 and $100.

Premium$44 - $47
Service Fee$60-$75
Limit$3k/Item
Activation30 Days
Cancellation Fee$75
Premium$44 - $47
Service Fee$60-$75
Limit$3k/Item
Activation30 Days
Cancellation Fee$75
$150 off + Free roof coverage + 2 months free
Offer(s) available:$150 off + Free roof coverage + 2 months free

Liberty Home Guard Review

Details
Plans/Coverage
Cost
Info

Liberty Home Guard offers flexible and comprehensive plans across the country. It also has a vast network of trained contractors available 24/7 for the services and low service fees and has earned an A rating from the BBB.

What To Expect From Liberty:

  • Workmanship guarantee of 60 days
  • Dollar limit of $2k per item

As a homeowner, there are three different plans available for you- Systems Plan, Appliance Plan, and Total Home Guard Plan. It even offers optional additions for other items.

LHG plans start at $35 and can go up to $50 monthly, and the charges can go up to $195 if you include any optional items. The company charges a $90 deductible or service fee.

Premium$50-$60
Service Fee $90
Limit$2k/Item
Activation30-days
Cancellation Fee$50
Premium$50-$60
Service Fee $90
Limit$2k/Item
Activation30-days
Cancellation Fee$50

Important Tips On Buying A Home Warranty: New York

Weather conditions in New York are frigid in the winter and therefore demand excess usage of appliances that keep you warm in such weather conditions. Therefore, home warranty plans are required to protect your appliances and systems from wear and tear causing due to heavy usage.
While getting a home warranty plan, you must consider some essential factors that will help you get the most out of this investment. 

Here is the weather profile of New York that highlights why investing in a home warranty is important:

Average Rainfall Average Sunlight General Climate Conditions Tropical Cyclones
40 inches/ Year 224 Sunny Days/ Year
  • Warm Summers
  • Snowy and Windy Winters
June-November

Here are some of the tips that will help you to make the right decision:

  1. Home warranty coverage has different terms and conditions, which the company sets. Read the fine print and exclusions before settling on the home warranty plan. 
  2. Read the company’s reviews on different platforms to know about its services and more. Many companies don’t offer pre-existing conditions, so ensure your devices pass home inspection tests beforehand. 
  3. Go for the home warranty with comprehensive home items coverage. 
  4. As a new home warranty buyer, check with your friends and family about the best home warranty services they have come across in New York. 
  5. Beware of fly-by-night companies, as many new companies in New York tend to make a quick buck, shut down, and re-open with a different name. The main objective of these companies is to cheat people. So, invest in companies that have been around for a while in the market. 

A Glimpse At The Average Premium In New York

A Glimpse At Average Premium

Home Warranty In New York Cities

Home Warranties are available in various parts of New York. But, it is purchased in these major cities: Albany, Bellmore, Bronx, Brooklyn, Buffalo, Clarence, Clifton Park and Dryden.

Home Warranty Coverage in the States

Resources For Homeowners in New York

The Bottom Line

A home warranty can be helpful if you choose the best coverage plan which fits your house the best. Searching for the best home warranty company in New York is not easy, so make sure to give a thorough read to the fine prints and research platforms.

Review Methodology

We are dedicated to providing in-depth home warranty reviews so you can choose the best home warranty company & make the most out of it. We examine, compare, and analyze the companies on the following factors:

FAQs

How Do I Choose A Home Warranty In NY?

A home warranty helps keep your pocket safe from sudden repairs and replacement in return for a monthly/yearly premium. Here are some of the things that you need to know when selecting a home warranty in New York:

  • Your coverage needs
  • Your budget
  • Age of the house
  • Size and location of the house

Is Choice Home Warranty Any Good?

Yes, Choice Home Warranty is one of the best home warranty companies in New York. It has over ten years of experience in the market and has helped residents to secure their properties from sudden repairs and replacement. It also offers 24/7 and provides three different coverage plans for the homeowners.

Does A Home Warranty Cover Vandalism?

Damage or destruction because of vandalism is usually not covered under the home warranty. But on the other hand, homeowners insurance covers destruction due to vandalism and other natural disasters.

What Do Home Warranties Typically Cost In NY?

Many companies provide multiple plans with different premiums depending on the selected coverage. Generally, the average price can range between $32-$125 monthly depending on the home warranty plan, company, number, and type of selected add-ons.

What Is The Monthly Surcharge On Choice Home Warranty?

There is no surcharge as such for a home warranty. However, the monthly premium of Choice Home Warranty is $46-$55, with a service fee of $60-$85. The premium mainly depends on the chosen plan and optional add-ons.

Why Should You Trust HomeWarrantyReviews.com

By HomeWarrantyreviews.com Team | Reviewed By Shashank Ramesh

New york Home Warranty Companies Reviews

Icon

varthi NC, Brooklyn

On Apr 14, 2023

First Premier Home Warranty

Rating starRating starRating starRating starRating star

I regret obtaining a plan from them and do not recommend this company to anyone. I bought a plan based on reviews and because it was less expensive than competitors, but later I discovered it was all a scam. I\'ve ever received a worse service. Please don\'t act on the basis of the reviews. Every time you file a service request, the vendor\'s contact information is delivered, yet they never respond. They will then ask us to proceed with the technician of our choice and file a request for reimbursement . I have to make numerous phone calls and write numerous emails to find out the progress each time I submit a claim request. Although my agreement clearly states that it is covered, they claim that it was submitted for underwriter review and that it was ultimately denied because it won't cover.If you phone them repeatedly, they put you on hold with no answer. I am planning to file legal action.

Icon

Anonymous, Oakdale

On Feb 11, 2023

Lowe’s Protection Plans

Rating starRating starRating starRating starRating star

Worst experience with a company ever! 2 weeks of phone calls, lies and dealing with a bad repair company they sent , and I still don’t have a working refrigerator. They are unprofessional, incompetent and the policy of taking 3-5 days to process claims between all the departments is absurd.

Icon

James Garland, Fredonia

On Jan 04, 2023

Lowe’s Protection Plans

Rating starRating starRating starRating starRating star

Lowes extended warranty protection plans suck. I purchased a plan for my refrigerator and have made three attempts to get service and all I get is the runaround and promises. The people at 1-800-865-54** sound convincing when talking and dish out lip service saying that we’ll escalate your claim, and someone will be contacting you within 1 or 2 business days. All nothing but bullcrap. I started my claim on 12/06/22 and still haven’t been contacted by the repair service. The service team at 866-576-16** are useless as well. Im very disappointed with Lowes.

Icon

Margaret, Huntington

On Dec 16, 2022

Lowe’s Protection Plans

Rating starRating starRating starRating starRating star

We purchased Samsung dryer only 1.5 years ago and it stopped drying. We purchased 5 year warranty, but it took 2 weeks for Samsung to get someone out, and the service provider was unreliable and unresponsive and took another 2 weeks to get necessary part. Our hands have been tied and would never purchase warranty with Lowes again. Much easier and cheaper in end to just get repair guy.

Icon

Jill Egan, Ogdensburg

On Dec 09, 2022

Lowe’s Protection Plans

Rating starRating starRating starRating starRating star

I will NEVER buy another appliance from Lowe’s. My 14 month old washing machine has not been working for almost 3 months. Repair service can only come on Thursdays and has been here nearly every Thursday and still have not resolved the problem. Repair service says Lowe’s needs to replace our machine. Lowe’s Warrenty department refuses, saying the drum needs to be replaced. Their local repair service says they can’t do that. We live in a rural area and there IS no one else. Our local Lowe’s manager is usually Missing In Action. Today we just gave up and bought a new one from a local appliance dealer. This isn’t an isolated incident, we know of two others who have had similar incidents with their washers in our area. Husband and I are in our 80’s and don’t need this hassle. Shame on Lowe’s!!!

Icon

Alex Fridlyand, Elizaville

On Dec 08, 2022

Lowe’s Protection Plans

Rating starRating starRating starRating starRating star

Lowe\'s Appliance Extended Warranty is a fraud. We had no refrigerator for 9 weeks. First it was 4 week waiting time to get a technician. After that they shipped wrong parts and packaged the motherboard in such a sloppy way that it was damaged. Their phone customer service is useless.

Icon

Michael Miranda, Mount Tremper

On Nov 22, 2022

Lowe’s Protection Plans

Rating starRating starRating starRating starRating star

It works, only because appliances don’t last long. Figure the cost of your purchase with the price of the warranty added and maybe you will get 5 yrs. out of it. Big problem is their outsourcing customer service to Asia. I did get a quick appointment and was told that it was scheduled between 8:00AM and 5:00PM, but they gave me a number to find out where the serviceman was an when he taught he would get here. The number was simply for LG who had nothing to do with the repair. Also I would get an e-mail confirmation: Never got. Called Lowe directly and the woman could not help at all. I sit here at 2:00PM not knowing if he will show up. I know that Lowes saves money by outsourcing to Asia, because they pay their workers 10 cents on the Dollar. Don’t trust their communications or promises. BTW my dryer is only 15 months old

Icon

williams, New York

On Nov 15, 2022

Cinch Home Services

Rating starRating starRating starRating starRating star

This company is a BIG RIPOFF! The technician never show up to do the work. They only schedule appointments they know they will not fulfill. They are a BIG NO SHOW!!!! they don\'t even give the courtesy of a call. They don\'t show up to do the work, only take your money and run.

Icon

Sharon Klyn, Selden

On Oct 25, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

AHS has not honored my request to fix or replace my dish since August 24, 2022. Apparently, AHS gives the same excuses, they don\'t have the part any longer even though my whirlpool dishwasher is only 2-year-old. They are not an honorable company. Agents keep me on the phone for unreasonable amount of time or 1 agent simply lied to me.

Icon

Jim, Mayfield

On Aug 23, 2022

Lowe’s Protection Plans

Rating starRating starRating starRating starRating star

It really sucks! 1 month with no fridge and still waiting! Had to buy a new one. Weeks for an appointment and weeks to try and find parts. Said use a cooler with ice!

Icon

Natalie collins , Center Moriches

On Aug 22, 2022

Lowe’s Protection Plans

Rating starRating starRating starRating starRating star

Worst worst worst company I’ve ever dealt with took HOURS on the phone to get an apt then waited another month and took hours more to get an apt to have the repair man back He told me to have the part delivered to my house but the company said it wasn’t necessary the repair man showed up today with no replacement part I will never buy another appliance from Lowes just because their PP STINKS!

Icon

Lori Wheeler, Copenhagen

On Jun 29, 2022

Lowe’s Protection Plans

Rating starRating starRating starRating starRating star

Absolutely not worth the stress they put you through they did not show up to repair and then wanted to come a month later had to remove the washing machine because the water smelt bad and we inform them that they are going to have to pick it up to go fix it because of the stagnant water they refused I’ve been fighting with them for three months Then they don’t wanna repair it and they want to refund the money I paid for the insurance and they gave me an email address that does not work I got disconnected several times Absolutely a nightmare for a $900 washing machine

Icon

Angela Luther, North Collins

On Jun 28, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

If I could give zero stars in every category, I would. We needed our central air looked at and tried making arrangements in March, but there are only 2 contractors in our area that accept AHS. One of them wouldn’t even put us on their schedule, claiming that AHS wouldn’t authorize them to do so. When we called, AHS would just say that they did give authorization, so we never got anywhere. The other contractor, at first, wouldn’t even agree to come out because we “live too far for where they’re willing to go”. We finally managed to convince them otherwise, after explaining that the only other contractor who accepts AHS was being difficult. Two days before our appointment, they cancelled saying that they had Covid. We rescheduled for the soonest available, which was three weeks out. The DAY BEFORE the appointment, which was supposed to be on June 27, they cancelled us because they were “overbooked for the rest of the season”. We reached out to AHS to cancel and be refunded. Our policy was cancelled, but not without a hefty fee and with no reimbursement for the service we never received. We were transferred from one level of management to another, to no avail. Overall, we’re out $400 for absolutely nothing. If you ask me, this is pure theft. DO NOT USE THIS COMPANY!

Icon

Brenda Coates, Canaseraga

On May 23, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

My request for AC service was given a quick appointment. The tech was on time and efficiently repaired everything. He gave me pointers on when to change my furnace filters as well as answering other questions. He was very respectful and thanked me for being so nice too.

Icon

Komalan Kunjupillai, New City

On Apr 26, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

this was the first one .iam fullysatified .good customer service .qulified technisions. a job welldone .thank you very much.american home shield is a good investment .hopr we will have good time together.

Icon

Tony, Medford

On Apr 19, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

Sink backup fixed, but the caulking was horrible, messy and missing spots. Really lousy job from the first visit never corrected the problem. It is an eye sore and nothing was done about it

Icon

Akhtab Abdullah, Cortlandt Manor

On Apr 11, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

The work far exceeded my expectations. Great service. We placed the call for service and a technician came the following day. He was thorough in explaining what the trouble was and wasted no time in solving it. Please only refer this company for any heating and cooling issues I may call about!

Icon

Corey Bailey, Albany

On Apr 04, 2022

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

We’ve been customers for a few years now and very happy with AHS. We have peace of mind that our major appliances are covered and will get fixed. The representative from AHS was very helpful and went above and beyond. Our recent experience was for our old clothes washer, an experienced repair rep came out and had the knowledge and experience, fixed it and it works just like new. They were really nice and attention to detail/cleanliness.

Icon

Micky Mcphearson, Brooklyn

On Nov 24, 2021

First Premier Home Warranty

Rating starRating starRating starRating starRating star

I called home First Premier Home Warranty to file a claim and it was one of the nicest experiences I have ever had. I was so frustrated about the problem I called about. The claim representative T**** really made it easy for me to understand everything and put my mind at ease. Within a few hours he had a technician at my house diagnosing my washing machine, after the diagnosis our lovely technician called the authorization department at First Premier and had it approved within minutes!! Very satisfied with this company. I definitely recommend them!

Icon

Syedur Chowdhury, New Hyde Park

On Oct 31, 2021

Cinch Home Services

Rating starRating starRating starRating starRating star

I am with this home service for more than one and half year. This year on Memorial Day weekend found central air conditioner was not working. After few weeks they sent technicians to solve the problem. Those technicians failed. Then Cinch instructed me to call the manufacturer of the unit. They found wrongdoing by the previous technicians and Cinch declined to pay their visit and job assignment. I didn’t have air conditioner during summer when temperature was more than 90 degree Fahrenheit. Now during cold I don’t have heat (the unit is combined air conditioner and furnace). Now I am with the better business bureau. Waiting and suffering from the negligence by this home service company. If there were options of giving minus star, I would give them minus 5 star.

Icon

Mark Jurek, New York

On Oct 19, 2021

First Premier Home Warranty

Rating starRating starRating starRating starRating star

My experience is from more than 1 property I purchased the warranty on. Called in for assistan e on 3 claims, all 3 denied. Not to mention all the time lost calling in to get updates, long hold times listening to music. When I was upset about their denial they used threatening language with me.

Icon

Stephanie Jarrett, New York

On Oct 04, 2021

American Home Shield (AHS)

Rating starRating starRating starRating starRating star

I have been without a refrigerator since June and calling weekly.I’ve rescheduled appts one contractor after the other no shows from the contractor, lie after lie about someone will call you back, 1 offer for 600 value for my refrigerator that I paid 1600 for, contractor reported to AHS to just replace the refrigerator since July parts were ordered not all arrived so was told that’s why the technician hasn’t shown up told parts were reordered. My husband had a heart attack neighbors have been nice enough to keep medications for us in their refrigerator customer service representatives place you hold (D****** like she told me like W*****O* )don’t return to the call for or pretending as if there is a technical difficulty you can hear roosters crowing in the back ground. Promises have been made to refund me of the fee I was charged and for food reimbursement not on my account as of September. I’m been charged monthly every since June and nothing has taken place to this day. Will call everyday until something is done that’s why some of the surveys have been scored as such due to the services I’m receiving POOR ........agent name T***** he assured me he placed an claim in the system for the refrigerator to be placed well let’s see how this will go because yesterday that’s the same thing the agent from S**** said that referred me to a supervisor R***. When I spoke with a supervisor F***** last week from S**** he placed in the system and sent me a request that due to the parts ordered had taken more than 21 days AHS would receive a authorization notice to consider well AHS stated they didn’t see it but I have it in my email when I tell you this back and forth for 3 months for services paid every month has been a MESS....... Cooperate office is the same number for everything so I guess the president if still R** will ever know this company has the worst reputation in the world.........

Icon

Charles Grimes, Peconic

On Jul 10, 2021

Lowe’s Protection Plans

Rating starRating starRating starRating starRating star

Lowe\'s Extended Warranty program is a fraudulent scam. They were unable to repair the covered dishwasher. So they promised to refund the purchase per the warranty. They alleged that a Lowe\'s gift card in the refund amount was sent out. Never arrived. They alleged that a replacement gift card in the refund amount was sent out. Never received. They alleged that a check in the refund amount was sent out. Never received. They alleged a replacement check in the refund amount was sent out. Never received. Having gone months without a dishwasher, we purchased a new one. They were, per the warranty, supposed to install the new one for free. They charged me. Lowe's is fraudulently failing to honor their extended warranty.

Icon

Bruce, Long Island City

On May 03, 2021

Lowe’s Protection Plans

Rating starRating starRating starRating starRating star

You make this stuff up as to how incompetent lowes is. I schedule a microwave to be repaired. I live in NYC and they schedule a repair company in Alabama to come to my apt. I spend 90 minutes straightening this out. I went through hell just getting the microwave 3 years ago. Thats another epic story. They schedule another company but they slam down the phone on me when I ask that they have to send a copy of their liability insurance to my management office. Never again. I have had nothing but problems when ordering things from them. NEVER AGAIN

Icon

Jeff, Victor

On Apr 24, 2021

Lowe’s Protection Plans

Rating starRating starRating starRating starRating star

Terrible. Awful. We had service technicians out to service the refrigerator at least 5-7 times (I lost count) and they never fixed the problem. The last technician came out Jan 20th and it stopped working again less than 3 months later. When I called back again they said the extended warranty had since expired and would not send someone again, despite the fact the problem was not fixed. Do not shop at Lowe’s and definitely do not buy their extended warranties. Stay away from ** refrigerators as well.

Activation

Plans/ Coverage
Claim Process
Reviews
https://www.homewarrantyreviews.com/wp-content/themes/HWR-2020