Home Warranty Companies in Georgia

Review: So far I have been extremely satisfied with all the repairs carried out, timeliness of visits and quality of contractors. Very happy I took a contract with American home Shield.

Review: I was very pleased with the service I received. The contractor came out and determined that my dryer could not be repaired due to the damage that was caused when my dryer caught fire. Within a couple of days a brand new dryer was delivered and installed!

Review: Our refrigerator\'s ice maker was no longer making ice. The service rep. who came out diagnosed the problem, ordered the part and came back to install it as soon as the part came in. It was a very good experience from talking with AHS to getting the repairman to finish the job.

Review: Refrigerator was leaking called and they sent Greene Appliance Company in Columbus Ga . Greene arranged a perfect time to meet me after work and fixed it within a hour. American Home shield made things go really smooth by finding me a good repair company and quick response shocked me . They get things done!

Review: AHS is phenomenal anytime i have a problem i can always count on AHS.

Review: We have always had excellent experience with repairs. One example is the oven which had a broken handle and could not be repaired. AHS had the oven replaced with a new oven in expedited time. This is an excellent example that if the oven cannot be repaired, that it will be replaced. We could not have been happier with this experience.

Review: Our last experience with AHS confirmed that we made the right decision in purchasing a home warranty contract with this company. After 30 plus years, our built-in wall oven had stopped working and to put it in the contractor's words, "... was cooked-out." Within a day's time after the contractor contacted AHS with the diagnosis of the problem, AHS sent us a questionnaire to replace our oven with one of a similar value. After we submitted our questionnaire, AHS, then within another 24 hour time frame, sent us several options of built-in wall ovens of similar value. We were very pleased with the timeliness of their response and the options that we were given. We did, however, choose to upgrade to a different color than they had originally offered, but we were offered a discount on the upgrade. After the final decision was made, we had our new oven installed within three days! We were extremely happy with the time frame in which the work was completed. Both the contractor who diagnosed the original problem and the contractor who installed the oven were professional in appearance, work ethic, and timeliness. In the end we were able to get a wonderful new wall oven and save a considerable amount of money as well.

Review: I have been with AHS for several years. I have seen many improvements in the service provided. My experience with the contractors has been variable. The jobs have all been completed in a timely manner but the level of professionalism does vary. I am pleased with my home warranty thus far.

Review: Bought the 5 year warranty from Lowe\'s for our Samsung French door refrigerator. This model has an ice maker both on the door and in the freezer drawer. We have been dealing with the door ice maker failing to get cold enough to keep the ice frozen resulting in water leaking out the door. Each part of the ice maker has been replaced at least 2x by the same repair company. The last 3 visits the repair company continued to say if they had to come out again, they would report the product as unrepairable. Now, "Reliable Repairs" are saying they cannot say that the product cannot be repaired. So, I will be contacting Lowe\'s tomorrow to see what they can do. When I bought the warranty, they said if they had to come out more than 3x for the same problem, they would replace the whole refrigerator, no questions asked. When I inquired about it recently...they said that the ice maker would not constitute replacing the whole refrigerator. The problem is that it\'s leaking water onto my floors. Not happy right now.

Review: My experience with American Home Shield has been nothing but positive. Each time I've had an issue in my home I called, a technician was assigned, they responded in a timely fashion & the work was done with experience & professionalism.

Review: My last experience was a good one. The second representative Aaron Thomas was very professional, on time and represented the company in which he worked well. Mr. Thomas took the time to explain the problem with the washing machine and what I what I could do to prevent the problem in the future. Customer Service with AHS was outstanding. AHS has always been accommodating and time effective when it came to resolving my concerns in time of a crisis.

Review: Booked an appointment for service online and received immediate notification of a scheduled repair. The repairman was very professional and fixed the problem with my water heater in no time.

Review: I have had a cook top which has been not working correctly since the Fall of 2014. AHS keeps sending different companies out to correct problem. According to the service companies, they have replaced all the parts possible and it can't be fixed. Yet. AHS refuses to replace the cook top, wanting to send out another company to check out the cook top. I have had at least 3 or 4 different companies out. My contract expired in late June, they keep sending me renewal notices and just today I received a bill for $75.00 to cover the last visit. I have tried to contact someone at the company to discuss the issue but have had no success. all I get is some call center wanting to send out another company. They did say a Supervisor would call me, however that was over a week ago and I have not heard yet. I would not recommend this company. I'm about to go to small claims court because I'm so mad.,

Review: The last month of dealing with ORHP has been beyond infuriating. After demanding that another HVAC service provider be sent out to address a broken system properly - because the first company was out four times, swinging and missing each time - ORHP farmed my service call out to an UNLICENSED, UN-BONDED, and UNINSURED guy with a cellphone and a couple of tools. I did not even allow this individual to come to my house. Another week-plus later, the 'work' done by the third company that came out - essentially to repair the cock-up done by the first company (who had sub-subbed out to another) - stopped working. I have already left voicemails for two ORHP executives and am going to seek legal action because of their contracting of unlicensed service providers. By the day's end, I will find out if that breaks any interstate trade laws.

Review: The last time we had service at our residence was about 3-4 months ago. The customer service was great. My called was handled in a timely fashion and the Cust. Ser. Rep. explained everything and was detailed about the service we needed and about how soon someone could be sent out. The contractor that was sent to our residence was very focused on the job. He was made aware of the problem and he was very focused on getting it resolved. His appearance was clean and neatly groomed. He did not waste any time to resolving our issue. He was great overall.

Review: Long hold times with customer service averages 45 min to an hour which is particularly frustrating when you have to call multiple times in one day to get something accomplished. I have been trying to get my AC fixed for a month and a half and I keep getting the run around. I\'ve spent countless hours on hold, had 3 separate companies come out, been explained some fine print that was not in my contract, and been given false hope that this would be taken care of in a timely manner and it hasn\'t.

Review: I went two weeks without hot water. They only allow you to use their company. Most of which aren\'t even licensed. I finally had to go out of their coverage and got it repaired. They are scammers

Review: I had three plumbing problems. Leaking shower, leaking outdoor faucet and problem with tankless water heater not keeping water hot. Eric came out from Hardy Plumbing and fixed each problem very quickly even though he had never repaired my brand of tankless hot water heater. He contacted the company and problem was resolved in 15 minutes. He also fixed outdoor faucet with new washer as the faucet couldn’t be removed by me as it was very tight. Also repaired shower attachment due to previously botched repair by some other company. Eric is professional, courteous, and always has a smile. Would recommend AHS to anyone as they stand behind their work

Review: Our upstairs A/C stopped working. AHS was very responsive and had a contractor assigned within a day. Unfortunately, they took another day to contact us and then another 2 days before someone would be out. The contractor came out and said he had to turn the system off as it was frozen and would be back. 2 days later he returned and fixed an electrical issue and they system started running and cooling only to turn off again in a few hours. This was on a weekend and I called and left multiple messages over several days with the contractor. They were having phone issues so could never reach a live person. Finally they called back only to tell me that I would have to put in a follow up order with AHS which I did and AHS responded immediately with their approval. A couple of days later the contractor returned and determined it was a coiler in our attic that needed to be replaced. The process at this point was that they would have to put in the request to AHS, receive the approval and only then could the part be ordered and then an install date would be set when they had the part. The frustrating issue was when I asked how quickly it could be fixed if I didn\'t have an insurance plan and was just paying out of pocket. The answer was that it could have been fixed that same day. Ultimately it took another 1.5 weeks (July 4th holiday in the middle) before AC was able to be fixed. We have been very happy with AHS and highly recommend them and I understand the need to approve work and parts, however, I would highly recommend a more immediate process for certain repairs, including AC in the middle of the summer.

Review: I would say i always feel comfrotable because i have American Home Shield, so if every i need service i can rely on them getting me great and prompt service. Being a 1st time home owner AHS is just the friend i need.