Home Warranty Companies in Georgia

Review: I have been a member for 3 years, and just recently cancelled. They have among the worst customer service reps I've ever experienced: being rude, and not knowledgeable, and forget about a supervisor calling you, if requested. I paid through my bank using Bill Pay which was fine until I went to renew this past June and was told that it must be paid through auto deduction from checking, which they controlled, or with a credit card. I was paying monthly, couldn't afford lump sum. When they got my credit card number, THEY put me on their 3-month plan, or if I preferred, their 12 month plan. Again, I chose the 12 month plan only to receive a bill for 3 months in advance which was 7/16/13; then, on 7/31/13 they charged my credit card again, this time, for 4 months in advance. By then, I had had enough, so I called them and cancelled the policy.

Review: I keep getting offers I wouldn't do business with somebody that has a bunch of incompetent people working for them. We did had a policy would y'all want y'all can get anything right as far as The monthly payment! We were embarrassed and offended by y'all's personnel incompetency!! We never got an apology and a full refund !! So please take me off your mailing list!!!

Review: WORST. COMPANY. EVER. Rude, terrible customer service, never been treated so poorly by a company. Their customer service reps must complete a course in Extreme Condescension before being able to answer the phones. Worse yet, they don't help. They'll irritate you to no end by dispatching contractors that don't show up. I finally gave up on my AC unit and I called my own company. AHS collects their annual dues and doesn't deliver. I would rather flush $577 down the toilet than pay for my yearly dose of aggravation and wasted time than work with AHS again. It's a scam.

Review: The contractor was timely in gettin to us. However, it took two visits to cure the problem as he did not have the part. Luckily, my house has 2 A/C units and we can and did live downstairs. When he got the part he came and repaired the unit in a timely manner

Review: From my experiences with AHS, I believe that they work with highly competent contractors. They are professional throughout the service process: communication, dress, and workmanship. We have used AHS for more than 2 decades and have been thoroughly pleased.

Review: Been with AMS for years and so far never had a bad experience dealing with the company nor their preferred contractors. you can call or request online for service and expect a contractor to call back within the agreed time frame they specified. last ThanksGiving week 2013, We had some plumbing issues and thought i can just call a plumbing company to come quick and fix the problem, they sure did come but wants to charge me $600 , I said i'll wait for AMS and pay $75 , we can survive a day and wait than spending $600. AMS contractor came in , fixed the problem..best $75 spent for a plumbing job....recommended AMS to 2 of my friends already. wish they can add more coverage like the garrage door itself or the AC Zone dampers to the coverage as newer homes now has more bells and whistle to make it Energy Efficient...keeping up with current home technology ...People are willing to pay to get peace of mind..... Thank You

Review: DON'T EVER USE THIS COMPANY. CUSTOMER SERVICE STINKS. THEY LIE TO AVOID SPENDING TO REPAIR YOUR ITEMS.

Review: Dealing with Old Republic for a week now.Have a $400 policy with $60 trade call. Air Handler need replacing plus 8 lbs of freon Warranty will give a cash settlement of $964 which cover the above HOWEVER total cost to replace is actually $1744 ($780 less). They do not cover: correction of master seal code violation: $175 correction of float switch code violation: $125 disposal of old unit: $125 modification of cabinet: $175 vibration blocks: $95 vacuum: $85 Total: $780 So we either pay the $780 difference (takes 3-4 days to get the unit in) OR take the $964 cash settlement. Talked to 3 different local contractors and been given estimates between $1390 to $1600. As my policy states-i have a limit of $1500 for AC repair.Honestly i feel that warranty should pay up to $1500 and replace the unit. Calls to customer service is a total waste of time-told them last night that i will take a settlement and deal with it myself(ac is not working since last Saturday).It will take 10-14 days,before check will be issued,and after it will be mail to me. Great job.........i guess if i do not have money to pay for repairs right now,i just have to sweat it out for next 3 weeks. This warranty is a total garbage.

Review: We purchased the extended warranty on our washer. which was good at it stopped working in year and a half. Washer stopped working on Thursday . we call and got an appointment for Saturday, which turned out to be a no show. we contacted Lowes and got an appointment for Tuesday. the technitian came asked for some help from me. which was kind of OK, but then mentioned that he will need help to turn the machine upside down which I cannot help due to health and liability concerns. after 2 weeks the part as ordered and I was ready to make the next appointment, my order/appointment was cancelled saying that the tech cannot turn the machine by himself and they are too busy to send 2 techs to help each other. They also mentioned that we should contact Lowes and find some other contractor who are not as busy as them and they can send 2 people may be. This is pure nonsense as per my experience in the lifetime so far. I have been never asked for any help in any service call. Who is responsible if I do something wrong and hurt myself or the tech! Even though it does not reflect on Lowes directly, they can do a better selection of vendors.

Review: THE SERVICE AHS GIVES IS VERY IMPORTANT TO ME, ESPECIALLY SINCE I HAVE A HOME IN AZ., BUT I LIVE IN CALIFORNIA. WHEN I CALL FOR SERVICE, I ASK THEM TO CONTACT MY TENANT TO SET UP THE APPOINTMENT AND THEN SEND ME THE PAID RECEIPT. THEY ARE ALWAYS ACCOMADATING AND HELPFUL TO ME.

Review: Bought the 5 year warranty from Lowe\'s for our Samsung French door refrigerator. This model has an ice maker both on the door and in the freezer drawer. We have been dealing with the door ice maker failing to get cold enough to keep the ice frozen resulting in water leaking out the door. Each part of the ice maker has been replaced at least 2x by the same repair company. The last 3 visits the repair company continued to say if they had to come out again, they would report the product as unrepairable. Now, "Reliable Repairs" are saying they cannot say that the product cannot be repaired. So, I will be contacting Lowe\'s tomorrow to see what they can do. When I bought the warranty, they said if they had to come out more than 3x for the same problem, they would replace the whole refrigerator, no questions asked. When I inquired about it recently...they said that the ice maker would not constitute replacing the whole refrigerator. The problem is that it\'s leaking water onto my floors. Not happy right now.

Review: The customer service for AHS is awful. The vendors that report to your home are okay. If you need to speak with someone at AHS, prepare for at least an hour wait. If you need to get something resolved with a human, good luck. AHS does not invest in customer service - there is no staffing in there call centers. No one should have to wait over an hour to speak to someone. And then to be told someone will follow up and not is unacceptable.

Review: over all they r a great company to have my home shield warranty with its the people they select that comes out to repair or replace problem

Review: Customer Service rep was friendly and professional. Explained everything very clearly and made it easier for me to make important decisions. He is a keeper !!!

Review: very good business

Review: I have had service calls done by American Home Shield in the past year for our rental property. I have been pleased with the response time and availability of the companies that come out to do the repairs. They have been good listeners and very helpful in resolving the issue or repair. We tried another company for one year, because of cost and found that the lower cost was not worth the poor service that we received. We would recommend AHS to anyone that is looking for a Home Warranty.

Review: The service technician was very knowledgeable and friendly. He took the time to explain what was wrong and how we would go about fixing it. The install was seamless and the overall time frame from beginning to end was acceptable.

Review: I have had to use this company for several repairs in the past and all of the contractors were great. The most recent repair work was to my central air conditioning system. It was not cooling properly. I contacted AHS and they assigned my repair to a local company who contacted me to set a date for the repair. The repair person arrived on schedule and was very professional the whole time. The repair was made and I was completely satisfied with the work.

Review: We had a recent plumbing issue and id not know what to do. American Home Shield sent a Plumber, who came and helped us determine what our sewer problem was and who was responsible: Homeowner, City, or Homeowners Association? We are all repaired now and not the Homeowner's responsibility.

Review: The contractor was very knowledgeable, and completed the job in a timely manner. The customer service individual, was efficient in obtaining a contractor expeditiously.