Home Warranty Companies in Georgia

Review: My microwave unit had several chips in the inside enamel. I called AMS and they promptly sent a technician to deal with the issue. The technician came to my house, repaired the areas and used a device to ensure me that no excess radiation was coming from the microwave when in use. So the repair was taken care of promptly.

Review: Exceptional service. Contractor was prompt, professional and took the time to explain the repairs needed on my washer. Once the parts were delivered to me, he was back within a day or so and the repair was made in a short time and was correct.

Review: It was very easy to schedule the appointment. The contractor was on time as expected. Very nice guy. Explained what he planned to do. Looked into the problem and within a short period of time, found the issue. Part had to be ordered. That was done and he reschedule a return trip for installation. Very professional. I would not hesitate to use the same company again

Review: The best thing about my experience with AHS is the professional, courteous and friendly interaction with the representatives and the contractor sent to do the work. I was always kept informed of the progress and scope of work. I felt secure and knew that things would be done right the first time and they were. I look at AHS as my partner in keeping my house running safe and secure. Thank you American Home Sheild for all you do.

Review: From the time that I called American Home Shield to report my problem to the resolution of my problem by the contractor , I was very pleased by the speed and ease of the process. The problem was resolved in a very timely manner and the area was left clean. The technician was very knowledgeable and experienced. This was a very smooth resolution to our problem in a timely manner.

Review: Contractors were very polite and helpful. Initially the first contractor who showed up told me that the may need to change the unit. The next contractor that showed up said that the problem related to my AC could be due to some micro-leak and he sprayed something into the pipes. I have not turned on the unit for couple of month now. Hope it will be still working when the weather gets warmer. Overall the service seemed to be good and working for couple of month that I had my AC on in summer.

Review: Our a/c stopped cooling in September, a few short months after the purchase of our first home. I called AHS and they sent me the contact info for Airmax, Inc, in Sherman. I contacted this company and they scheduled a time for the service call. The contractor came out and inspected the unit. Come to find out the capacitor had gone out. We ended up only having to pay for the $75 service fee. I went into a panic because come to find out, I had forgotten to leave the credit card with my husband who was at home, in order to pay for the call. I spoke with the service repairman and he agreed to wait until I could arrive with the card since I only worked 15 minutes away. I was able to pay the repairman and he was on his way to his next call. I was very grateful that my realtor had insisted that the seller include a year of AHS in our contract when we closed on our home. That was great thinking on her part! I am sure that we would have had to pay a lot more out of pocket had it not been for our AHS policy. Thank you, Gloria, and AHS!

Review: My experience with American Home Shield have been a very good one the time it took for a contractor to contact me was with in 12 hours. The contractor was very courteous and knowledgeable and the work was very clean.

Review: The contractor was timely in gettin to us. However, it took two visits to cure the problem as he did not have the part. Luckily, my house has 2 A/C units and we can and did live downstairs. When he got the part he came and repaired the unit in a timely manner

Review: Worst Company Ever. They are an insurance company but don't act like one. When a claim is filed they just send whomever is available (without vetting in my opinion). I had 3 AC guys come out who said they don't climb ladders for insurance reasons and AHS knew my AC unit was on the roof of my townhouse. They didn't qualify the contractors. Last contractor wouldn't listen that he could not repair the Coil properly (too tight, couldn't get it out of closet without ripping out the wall) so he proceeded to rip it to pieces and still couldn't get it out. I kept asking him to call AHS and explain the situation that it may be necessary to replace the unit because it could not be repaired. He refused me and then lied to AHS who believed them and not me. They would not send anyone out to see what the contractor did. I ended up having to replace myself for $4000.00. My AC worked (there was a leak) when they got here and did not work when they left. He broke it completely. AHS didn't care. It was a nightmare and I wish people would not keep them in business. I've heard other horror stories. But some people have good experiences. They should care about their customers first not their contractors first.

Review: Help was just one phone call away. That's all it took. One call to American Home Shield and my concerns were easily put to rest. The AHS Representative was helpful, knowledgeable about my coverage, and most important, he listen to my issues, and immediately told me we are going to solve this. He followed through by scheduling the appointment, providing me all the necessary contact information regarding the contractor and said "call me back if there are any additional problems or issues. We will get them solved"!!

Review: Issue with previous repairs. Old Republic only warranties work for 30 days and will not budge. Heat/AC repaired twice and not working again and will not live up to work performed. Most contractors do little work. Customer service is not the greatest (only one understood issue). Will not let new warranty customers service be addressed for minimum 30 days even if fully paid. Did not explain full details of policies until questioned. renewal policy more expensive than purchasing new. Shady.....

Review: I always receive friendly and prompt service! Thank you AHS!

Review: It has been a long while since I have needed AHS help, but when I did it was so great to know that I had prepared in advance for my emergency. It was a very cold Dec. 16th day when my furnace decided to "take a break". Of course, there was no way to get it repaired that day, but I got remarkable response from your company and it was only a short wait until the repairs were scheduled. Very soon my home was nice and warm again and the expensive problem was taken care of with only $65 coming out of my pocket.

Review: It looks like when you make the claim (Water Heater), they have contractors who over-estimate actual cost to defer paying claim. They assigned two different co's and both had outrageous pricing and were completely different..both seem to attach un-needed extras so AHS can deny claim. I called a third party Heating co, and was told that no extras were needed! i:e double tanks and external pipes. All's fine until you make a claim.

Review: AHS has excellent customer service. They are fast, friendly and know how to make you feel at ease. The contractors that work with AHS have always been great- in fact, we hired one of them to clean our pool every month for maintenance!

Review: After I contacted you about my garbage disposal, you promptly contacted the contractor in my area. They called me to set up a time. He came and checked out the disposal, tried a couple of things to see if he could get it to work. Neither did work so he went to his truck and brought in a new one to install. He was helpful in explaining how to use it, quick in installing it, cleaning up the area and very polite. Thank you for your service.

Review: This is a scam! I have received 2 letters offering to sell me an extended warranty on appliances I have never purchased from Lowe\'s or anyone else. When I called the number they said just ignore it but I got another letter this week, about 1 month after the first. If I were not more on top of it I could have paid for this and not realized that it was all a scam. I think this is geared to older folks who may not always remember what they have already covered.

Review: over all they r a great company to have my home shield warranty with its the people they select that comes out to repair or replace problem

Review: My last service call was great. The contractor was on time, clean, friendly, & knowlegable. He did an excellent job of installing my hot water heater. He even cleaNed up once installation was complete. Thank you American Home Shield.