Home Warranty Companies in Georgia

Review: This warranty service is absolutely terrible. They partner with the WORST contractors. I has an HVAC issue where the ac is hardly cool, the 5th time they sent a technician out (late every single time), he barely spoke english, disassembled the condensing unit and then said it was broken and couldn\'t put the unit back together. Next thing I know the home warrant is calling me saying I will have to pay $400+ in "modifications". I reach out to the HVAC compant to determine exactly what kind of modificiations are needed, they had no idea what I was talking about. This compant will use, abuse, and then drop you just to gain profits. STAY AWAY!!!

Review: The heating/air contractor was contacted quickly by AHS and I received a call from the contractor within one day of my request. The contractor mentioned to me a common, simple problem that occurs with my type of heating unit...so I tried to correct that and finding it was not the problem I called him back immediately and he thanked me for checking the fuses. He was at my home, the source of the problem identified, and the problem was corrected the following morning (which happened to be a Sunday).

Review: Our last experience with AHS confirmed that we made the right decision in purchasing a home warranty contract with this company. After 30 plus years, our built-in wall oven had stopped working and to put it in the contractor's words, "... was cooked-out." Within a day's time after the contractor contacted AHS with the diagnosis of the problem, AHS sent us a questionnaire to replace our oven with one of a similar value. After we submitted our questionnaire, AHS, then within another 24 hour time frame, sent us several options of built-in wall ovens of similar value. We were very pleased with the timeliness of their response and the options that we were given. We did, however, choose to upgrade to a different color than they had originally offered, but we were offered a discount on the upgrade. After the final decision was made, we had our new oven installed within three days! We were extremely happy with the time frame in which the work was completed. Both the contractor who diagnosed the original problem and the contractor who installed the oven were professional in appearance, work ethic, and timeliness. In the end we were able to get a wonderful new wall oven and save a considerable amount of money as well.

Review: I've had AHS for many, many years. I decided to cancel my contract and remove my debit card#. I called several times to make sure this done and was assured that my contract was canceled and NO card info in system. About a month prior to my call someone called and asked me to renew my services. However, they charged my card $53, which is an increase in price when I called to cancel services. After speaking with about 10 reps finally was sent to a supervisor. (was on hold for 10 minutes to me told give them 2 hours and got a return call the next day)! Only to be toldthat when I decided to get renew services and gave my card info I was obligated to pay and there is nothing he can do to get me my monies back. YES~I cussed him OUT!(Derrick~Customer Relations). I demanded my refund and advised him that I will let the ENTIRE world know (meaning friends, sorority sisters, family, church members, co-workers, etc) that AHS is full of crap! So, I hope to receive my refund asap! This company is not to be trusted. On the top of that it took 2 months to get my air conditioner repaired.

Review: It's nice to receive what you pay for, I have had this service for a number of years and have to say the customer service has been outstanding, they answer all questions, make service appointments and provide replacement options and cost differences. Timely repairs and brand name replacements.

Review: The best thing about my experience with AHS is the professional, courteous and friendly interaction with the representatives and the contractor sent to do the work. I was always kept informed of the progress and scope of work. I felt secure and knew that things would be done right the first time and they were. I look at AHS as my partner in keeping my house running safe and secure. Thank you American Home Sheild for all you do.

Review: Providers often do not show up when promised, and when they finally arrive (sometimes a day or two later), they seem more interested in making American Home Shield (AHS) happy than the customer. They don\'t always know what they\'re doing, and they seem to go out of their way to find reasons for AHS to deny service. I\'m starting to think that it\'s not worth the the money I shell out every month.

Review: Horrible & good Customer service. Always 30+ min average wait time just to speak to someone. The sales/renewal reps are friendly. 1/2 the time I have spoken with friendly call reps, the other 1/2 I speak with rude reps with POOR service. Recently was disconnected several times, only to wait another 30+ mins... they sent me a scam-artist repair man and I had no choice. He up-charged everything. Extremely unhappy at the moment. Have had other decent experiences in the past, but I feel their choice of contractors SUCK! I'm looking into other home warranty options b/c AHS is wasting my time.

Review: American Home Shield has been a great service for me. I\'m a single parent and home repairs are not my thing. As a single parent, my plate is full. I have a million and one things to worry about and take care of on a daily basis; so not having to stress about home repairs is a blessing. I feel very comfortable when service repair persons come to my home.

Review: I have only been with AHS for a few Months, and I have had to use them twice already and so for they have done an excellent job. No complaints so for.

Review: Our most recent experience was actually a positive one. We had an old AC and furnance unit that had been continually breaking down over the last 5 years. Finally it reached the point where repairs were going to cost 1/3 of the price to replace the entire unit. And the energy use on the older unit was costing us big bucks. AHS sent out a qualified repair company who assesed it, gave us both a repair and replace cost. AHS then sent us a check for the amount they pay on repairs and we used that plus our own money to replace the entire unit. On top of that we get a rebate from our energy provider and we have a more efficient system which has already lowered our bills

Review: customer service respond in a timely manner and the company called in less than 12 hours to schedule the appointment. I had a heat/ac technician and electrician. All arrived on time and were very professional. They corrected the problem, explained the cause and correction method. I was very pleased with the service.

Review: Lowe\'s and the service department and service contract is a joke. Lowe\'s and the people they have contracted out to repair what we paid for, have no clue. Please for your sanity, go get your warranty and service some where else. I have been on the phone all day, and the service department is saying one thing and the repair contractor is saying something different. I would suggest Lowe\'s don\'t ask your customers that have paid for the plans, do the leg work to get their appliances repaired. WOW I\'m turning in my cards today.

Review: I am new to American Shield. I have never had any kind of insurance like this before. The service has been fantastic! My only complaint is the amount of time it took for a serviceman to come out to my house. I still don't believe that there weren't any available serviceman for three full weeks, especially when I live near some bigger towns where they could have come from.

Review: I received a great contractor and finally got my microwave fixed perfectly. I was so pleased with his timeliness and his professionalism.

Review: We\'ve been with AHS for almost 10 years. Majority of the time, our service is within 36 hours usually contacted by the repair company within 12-24 hours. Have had only one issue where it was hard to get customer service on the line for several days so we gave up. Otherwise everything else has been fine. As with most other companies our yearly fees are increasing but for now we will stay with them.

Review: Helps to select service provider when I don\'t have one. Fixed price for service visit helps keep cost controllable. I have used their services almost every year for 20+ years.

Review: We were skeptical at first. AHS seemed to good to be true. Our first call was when our heat went out. We notified AHS and our furnace was repaired in 24 hours. That one call demonstrated to us that AHS is real and they follow through on their promises. We now feel we are “shielded” from the high costs of home repairs not covered by traditional insurance.

Review: AHS has been good to us for the most part. The only problem I have is using previous vendors that rendered services to us. We have to use the vendors on a first come first basis. We also have had problems with particular vendors and the time slots. For instance, no weekends and service windows, between the hours of 9-5. This is in many cases hard to accomplish because most of Americans work during those hours.

Review: I would say i always feel comfrotable because i have American Home Shield, so if every i need service i can rely on them getting me great and prompt service. Being a 1st time home owner AHS is just the friend i need.