What Makes Our Ranking Credible?

Rankings & ratings based on honest reviews received from customers
Over 70,000 unique reviews for 80+ home warranty companies
Offers customers the option to submit complaints and seek a resolution within 30 days
The #1 consumer research site for home warranties since 2006

How are Companies Ranked?

HomeWarrantyReviews.com ranks companies based on consumer ratings and a few external factors. Better the rating, the better the ranking, it’s just as simple as that!

In order to rank the companies, we employ the Bayesian Weighted Average formula which produces fair and unbiased results. Additionally, there are certain other criteria that are taken into consideration:

  • Tenure in the industry
  • Membership with the NHSCA
  • Online claims and other self-service features available on the company’s website
  • Effective use of social media to help consumers
  • Participation in complaint resolution platforms such as BBB, Yelp, and our own Complaint Resolution Program (CRP) that helps companies respond to complaints posted on HomeWarrantyReviews.com

We do not favor any company based on our advertising or marketing relationship with them.

How to Buy the Right Home Warranty Plan for your Home?

Before you buy a home warranty, it is important to put in sufficient research into finding a reliable home warranty service provider for your Zip Code. First, determine for which home systems and appliances you require coverage. Then you will need to find out which home warranty companies provide coverage for the majority of those appliances and systems. You can do both of these using the filters on our all companies page. Once you narrow down on a few companies, you need to conduct elaborate research to determine whether or not the company is dependable.

The simplest way to research is by checking online ratings and reviews. However, you’ll need to check a few sources to get an overview of the company’s performance. Check the overall ratings and various other rating parameters like customer service, repair time, quality of repair, and claim settlement rate. Also, look into aspects like how easy it is to file a claim and whether the company’s website allows you to file a claim online. Read reviews to get deeper insights into customers’ experiences. Filter reviews by the state, some companies may provide efficient services in some states while their service may not be as competent in other states. Look up the company to see if there are/were any lawsuits filed against it. Talk to neighbors and friends to find out if they have used the company or know someone who has used the company and find out about their experiences.

Another important aspect is to check whether the home warranty company has a network of contractors or they allow you to choose your own contractor. You can find the answers to all these questions and more on HomeWarrantyReviews.com. If you are finding it hard to choose between companies, you can also compare their features by using the compare option on the companies listing. Additionally, if the company participates in the Complaint Resolution Program (CRP), you’re in luck. In the worst case scenario, if you are facing problems with a claim settlement, you can submit a complaint through the CRP dashboard and seek a 30-day resolution.

What are the Annual Home Warranty Awards?

HomeWarrantyReviews.com introduced the Annual Home Warranty Awards in 2012. The awards were introduced to recognize the efforts of home warranty companies that provide good quality services to their customers and encourage them to do better in the following year. Initially, there were three categories of Home Warranty Awards– Top Rated, Best in Service and Best Regional Company. In 2017, a new category known as the Editor's Choice was introduced. By creating a healthy competition within the home warranty industry customers will, in turn, reap the benefits.