What Makes Our Ranking Credible?

Rankings & ratings based on honest reviews received from customers
Over 70,000 unique reviews for 80+ home warranty companies
Offers customers the option to submit complaints and seek a resolution within 30 days
The #1 consumer research site for home warranties since 2006

How Are Companies Ranked?

HomeWarrantyReviews.com ranks companies based on consumer ratings and a few external factors.The better the rating, the better the ranking, it’s as simple as that!

To produce fair and unbiased results, we employ the Bayesian Weighted Average formula. Some additional criteria that is taken into consideration:

  • Tenure in the industry
  • Membership with the NHSCA
  • Online claims and other self-service features available on the company’s website
  • Effective use of social media to help consumers
  • Participation in complaint resolution platforms such as BBB, Yelp, and our own Complaint Resolution Program (CRP) that helps companies respond to complaints posted on HomeWarrantyReviews.com

We do not favor any company based on our advertising or marketing relationship with them.

How to Buy the Right Home Warranty Plan for You?

Before purchasing a home, it’s important to put in some research to find a reliable home warranty service provider in your area. First, determine which home systems and appliances require coverage. Then you will need to find out which home warranty companies provide coverage for the majority of those appliances and systems. You can do both of these using the filters on our all companies page. Once you narrow the list down to a few companies, you will need to conduct elaborate research to determine whether or not the company is dependable.

The most efficient way to research is by checking online ratings and reviews. However, multiple sources should be checked in order to get an appropriate overview of a company’s performance. Checking the overall rating is important but various rating parameters such as customer service, repair time, quality of repair, and claim settlement rate are areas that should be focused on throughout your research. Another aspect to focus on should be how easy it is to file a claim, some companies allow you to do this directly online while others may have a more complicated process. Reviews should also be filtered by state since some companies may provide comprehensive services in certain states while their services may not be as capable in others. You can look up a company to see if there are or ever have been any lawsuits filed against it. Talking to neighbors and friends to find out if they have used a certain company would be another great way to get honest feedback.

Another important aspect is to check whether the home warranty company has a network of contractors or if they allow you to choose your own contractor. You can find the answers to all these questions and more on HomeWarrantyReviews.com. If you are finding it hard to choose between companies, you can compare their features by using the compare option on the companies listings. Additionally, if the company participates in the Complaint Resolution Program (CRP), you’re in luck. In the worst case scenario, if you are facing problems with a claim settlement, you can submit a complaint through the CRP dashboard and seek a 30-day resolution.

What Are the Annual Home Warranty Awards?

HomeWarrantyReviews.com introduced the Annual Home Warranty Awards in 2012. The awards were introduced to recognize the efforts of home warranty companies that provide great quality services to their customers and encourage the companies to do better in the following year. Initially, there were three categories of Home Warranty Awards– Top Rated, Best in Service and Best Regional Company. In 2017, a new category known as Editor's Choice was introduced. By creating a healthy competition within the home warranty industry customers will, in turn, reap the benefits.