Home Warranty Companies in Oklahoma

Review: In my experience, AHS and their service companies are dishonest and crooked. I have yet to have an experience with them in which I wasn't told false information. Always, always get a second opinion from an outside company that you trust because the companies that AHS sends out are in their pocket. For example, my air conditioner was in need of repair so I called AHS and they sent out a heating and air company. The man from the H&A company talked with me about the issue and what was wrong, wrote down his notes on his paper, and gave that to his company, who then called AHS. Somewhere between the serviceman that came out and AHS, the story about why the AC wasn't working was skewed. I was told it was for one reason, but the people running the company changed the story so that AHS would not be liable to cover the issue because then AHS will continue to send them more customers who will pay them the $60 service fees and often pay them to do the repair regardless of whether AHS covers it or not. So it's in the company's best interest to protect AHS so that they can keep getting business, so nobody is looking out for your best interest in this situation. This isn't true of every company that AHS sends out, but it is true for a lot of them. Also, AHS will make up rules that are not stated in the contract as to why they are not liable. Anything that is not written in the contract is not valid, but they will constantly start spouting reasons why the way the contract is written is not the reality. I've had them fix three issues this past year, and they have never paid the amount that they are actually supposed to pay. At a certain point it becomes more frustrating and upsetting to continue arguing with them, so you end up accepting less than you deserve, and that's how they keep making money. Once you start pushing the customer service representatives to cover the amount they're supposed to, their nice facade drops and they get quite rude and disrespectful. These are honestly some of the worst people I have ever dealt with. I would absolutely never renew my home warranty with them, and I would never use a company that is associated with them. I purposefully avoid companies that AHS is connected to because I do not and will not trust them at any point. I would stay pretty far away from this company if I were you.

Review: Unbelievably deceitful business practices. The presentation to get you to sign is intentionally limited, and when asked for the detailed explanation of services, shocking difference between the bright brochure and the reality. When we realized that it is not what we need, they tried to charge a cancellation fee , even knowing it had not been in effect yet and no services provided. Unprofessional customer service.

Review: Our most recent experience was a repair on our dishwasher. The service provider was actually Sears. Everything went very smoothly, no glitches what so ever.

Review: TERRIBLE SERVICE!!!! NOT CUSTOMER FRIENDLY! Do NOT expect good customer service from American Home Shield. To get them to stick to the agreement and either fix or replace your appliances, you have to make multiple phone calls and wait no less than two weeks to get a replacement. NOT CONVENIENT!!!!! Some of the repair companies they use are not professional. One of the repairmen that came to my house told us that he would order the parts to fix our washer and we would have a working washer within a week. He then communicated to American Home Shield that our washer was broken due to pet damage. The problem is that my dogs could not have gotten underneath and up inside the washer to cause the damage as my washer sits on the floor. American Home Shield denied our claim but failed to communicate this to us. We waited a week and when the repairman would not answer the phone or return our calls, we called American Home Shield. After speaking to a couple of different people there, we were told that our claim was denied solely based on this repairman\'s word with no pictures. So, we insisted they send another repairman to our house at no additional cost to us. After some arguing, they agreed. The next repairman told us that there was no way the machine was broken due to pet damage. He said the repair we needed was a difficult and would take a lot of time to do. So much so that he would have to take our machine to his shop. He sent the repair cost estimate to American Home Shield who decided just to replace the machine. That was another ordeal in that although they tell you they will get you something comparable, they choose the cheapest appliance available. After more arguing, we FINALLY got a somewhat satisfactory replacement. We did, however, have to wash our clothes elsewhere for at least 2 weeks before we received our replacement. I\'m pretty sure this is how most of the Home Warranty companies work. TERRIBLE SERVICE!!!! But they\'re happy to take your money every month.

Review: After submitting my repair request I immediately got the response that a tech would be out to fix the problem. The tech was very informative and kept us in the know about the situation. We had our air conditioner problem repaired in a timely manner and my whole family was happy.

Review: Have been very satisfied every time I have used AHS

Review: Company was very responsive. They had the opportunity to assist me with a furnace problem, water heater problem, and some plumbing issues. It was very easy to schedule service on line.

Review: I have been a customer of AHS for several years and can’t imagine anyone owning a home without them. My premium has only gone up slightly over the years. When I have a problem in my home I can alway rest assured that they have contractors that are friendly and very knowledgeable about the problem and they get the job done in no time at all. I’ve referred many of my friends and family to them?

Review: My most recent experience with AHS was a positive one. Everything was done in a timely matter. AHS Customer Service was pleasant and courteous. Contractor was quick to respond by phone and fast at fixing the issue.

Review: American Home Shield has been my home warranty company of choice for me the past 12 years. Whenever I needed repair service on one of my covered appliances, they came thru for me in great fashion. I\'m very satisfied with this company and I highly recommend them.

Review: You all were amazing and super fast. I said something was broken you came out immediately after the appointment was scheduled and a week or two later I had a new oven and I am able to wash again. I appreciate the fast response and wonderful uplifting customer service team. The representative who came to my home was kind and professional. AHS has a great time that I would recommend to anyone.

Review: We first heard of American Home Shield when we were attending pharmacy school and leasing a home. Anytime there was an issue, we contacted the homeowners and they contacted American Home Shield. We were very impressed with the services provided by American Home Shield while we were leasing so of course we purchased our own AHS policy when we purchased our first home. In our opinion American Home Shield is a "must have" for homeowners!!

Review: The plumber that this company is using is failing to provide a diagnosis. I am beginning my third week waiting on service while my A/C pours bucketfuls of water into my floor and causing secondary damage by the ton to my heater. The plumber keeps promising me and them that he will submit the costs and the diagnosis and has not done so in 5 days. I am furious. If this had been my regular plumber my A/C would have been fixed in 2 days at the very most. Most A/C companies here have emergency service in the summer and in most cases someone comes the same day. The AHS system is sloooooowwwww slow slow. The plumber is IRRESPONSIBLE to say the least. I was told ahs can\'t expedite any a/c work unless its 105 degrees and by the time its 105 (and it was last Friday) people die from heat exhaustion. This has been the WORST service I have ever had by a technician EVER in 8 years of owning this house. AHS customer service people are deaf dumb and mute and can\'t do anything or suggest anything and so here I sit. I WILL NEVER EVER use them again.

Review: Coverage is limited. All the estimates I’ve received from service providers were double the cost and chose to have locals fix the problem. Had a few questionable diagnosis on issues. No use in trying to contact a “live” person at AHS, called a handful of time. Multiple times have been on hold for over an hour and never spoke to an individual. As long as I continue to “break even” or come out ahead on what I pay yearly, I’ll keep the service. Much of my experience with AHS and their providers borders on being shady. You could easily be taken advantage of if you aren’t paying attention or naive. Would love someone to call to express my concerns. Gave up on that a LONG TIME AGO.

Review: I have used AHS for several years now. With my small monthly fee, I have peace of mind knowing if something suddenly goes wrong I can call them. AHS finds the right contractor/ technician for the job. With my co-pay, I don\'t have to worry about if I get gouged by a high price contractor. The contractor/technicians AHS sends out are always quick and diagnose the problems accurately. I think it is well worth the monthly fee. Recently we have added another home to our policy.

Review: The claim service for AHS is outstanding from start to finish. I submitted a claim online regarding my AC. The service technician was scheduled and confirmed and out to my residence within 72 hours! My AC was repaired and the technician was extremely friendly and knowledgeable.

Review: Completed a service request online when my garbage disposal went out before going to bed. By 10:00 AM I received a call from the contractor and by 2:00 PM the contractor came out to the house an 20 minutes later he had totally replaced the unit. That's why I use AHS!

Review: The contact with the contractor selected by AHS was completed within a day and the service call was scheduled 2 days later. The contractor appeared at the scheduled time and completed the service the same day. The contractor was professional, knowledgeable and experienced with the appliance. The outcome was completely satisfactory.

Review: I\'ve been with American Home Shield now for 15 years at two different homes (soon to be a third.) With the exception of one bad contractor, the service has been top notch and AHS always makes it right. We had a washing machine transmission fail and it was going to cost AHS $450 to fix it. They opted to give me a new $650 washing machine instead. All I was out was the $75 trade fee. That washing machine alone paid for the premiums of the entire year. I will DEFINITELY stick with American Home Shield.

Review: Great company, fast friendly service thank you. This warranty came with the home when it was bought. Love this...