Cinch Home Services Reviews 2023

Cinch Home Services Plans & Coverage

Cinch Home Services offers three home protection plans to customers – Appliances Plan, Built-in Systems Plan, and Complete Home Plan. Take a look at the Cinch home protection plans: 

• Appliances Plan covers major home appliances
• Built-in Systems Plan includes home systems 
• Cinch Complete Home Plan is a combo plan covering everything from the other two plans and additional items. 

Optional Add-ons

Cinch offers the following items as add-ons at an extra cost – 

Cinch Home Services Exclusions

Your Cinch Home Services warranty contract has exclusions. It does not cover the following:

• Flues, chimney, venting, and exhaust lines;
• Damage caused by you by remodeling or any unauthorized repair;
• Abuse, misuse, and neglect;
• Lightning strikes, power failure, or surge;
• Missing parts or equipment;
• Damage due to pet, pest, fire, flood, earthquake, or Acts of God;
• Remediation due to mold, mildew, fungus, bacteria, virus, wet & dry rot;
• Conditions of excessive water pressure;
• Removal of hazardous material or asbestos.

Apart from that, Cinch has a limit on the aggregate claims liability, which is $10,000. Each home system or appliance has a coverage cap, and repairs and replacements will be paid up to that amount. 

For heating systems, the dollar payout limit is $1500, and for ACs, it is $1000. Cinch accepts a maximum liability of $2000 per item for kitchen appliance repair. 

NOTE: There may be other exclusions and limitations to your CHS contract. We recommend you read the sample contract thoroughly before purchasing the warranty.

Cinch Home Services Cost 

The cost of Cinch Home Services plans generally varies depending on the amount of deductible or service fee you choose and your area of residence. The plan starts from $38.99 per month for the Appliances Plan, $43.99 per month for Built-In Systems, and $54.99 for the Complete Home plan.

The table below shows the cost structure of Cinch along with various deductible options:

*The above cost details are from Austin, Texas. Please note that the cost of the Cinch plans differs widely from state to state. Make sure to check the cost details for your location for accurate information.

Cinch Home Services Discounts 

Cinch Home Services currently offers discounts on purchasing new appliances from partnered brands.

Trustworthiness & Customer Service Of Cinch Home Services

Cinch Home Services has received a rating of 3/5 on our platform from their existing customers. Also, the company has received accreditation of ‘B’ on BBB, making it one of the popular choices. Most positive reviews revolve around customer service and ease of filing a claim. 

The positive reviews highlight the promptness of their services and the easy claim process. Also, some of them indicate there are delays in services from the company’s side or even cases of no show-up from the technician’s side or unsatisfactory services from them.

Cinch Home Services needs to improve the technician’s services to offer better services to the customers. Even though the company offers broad coverage, we recommend that homeowners go through the company’s sample process and proceed further. 

Claims Filing Process For Cinch Home Services

Cinch Home Services has a straightforward process for filing service requests, as described below:

• You can contact Cinch’s customer care team via the online service portal or call Cinch Home Services’ phone number (844) 324-5688.
• The customer representative will collect your residence and policy details.
• You can describe the issue you’re facing and schedule your service visit.
• A service technician will arrive at your home to diagnose the issue and suggest a possible fix.
• You must pay the deductible or service call fee mentioned in your service contract.
• Cinch Home Services has 24/7 customer service and responds in 2-4 business days.

How To Buy A Home Warranty From Cinch Home Services?

You can purchase a Cinch Home Services warranty plan from its website. You can get an instant free quote from their website and choose the well-suited home warranty by reading the fine print thoroughly.

Although, a homeowner must be aware of some factors influencing a purchase choice. Check those out in our post on how to buy a home warranty.

Methodology 

At HomeWarrantyReviews.com, we are dedicated to offering our customers in-depth home warranty reviews to help you select the best home warranty company. To ensure that our reviews maintain high standards of credibility, we consider the following points to help us publish content that is as accurate and reliable as possible.

• Plans: We look at companies’ various plans and evaluate them based on their cost and the inclusion of major appliances and systems.
• Coverage: We consider coverage an essential factor based on a company’s extent of protection. Larger coverage caps offer more protection, and thus it would mean the scores highly in our reviews.
• Contract terms: We give importance to how companies present their terms and conditions in the contract. If a company’s contract intends to unnecessarily confuse customers by using vague or complicated terms, the same will reflect in our overall review of the company.
• Customer reviews: User reviews about service carry a lot of importance as it is a primary source of information highlighting the service quality of companies. More positive reviews will help companies attain higher rankings or vice versa. 
• Trust: We ask companies to share documents to prove their credentials and monitor their standing on other platforms.

Editorial Note on Cinch Home Services 

As per our assessment, Cinch Home Services is suitable for people who need elaborative coverage. The simple-to-use dashboard is well-appreciated by the customers as it helps ease the claim process. 

We do not recommend this company for homeowners choosing their technician or affordable plans. Also, we advise people to review the company’s policies to see if it meets their expectations.

Final Words

Cinch Home Services has over 40+ years of experience offering home warranty services to homeowners. The comprehensive plans include the major home systems and appliances. But, before choosing any home warranty provider, get a free quote to check the company’s inclusions, pricing, and more.  

Quick Details About The Company