ALLCOMPANIES TOOLS BLOGS
Advertisment Disclaimer

We maintain complete transparency with the readers on our website. The company rankings on our site are independent of any marketing relationships that we may hold with a home warranty company. We may receive compensation for receiving quotes or placing advertisements. However, this does not affect a company's rankings. Companies are ranked solely on the basis of consumer reviews and ratings received from home warranty users.

Home  /   Companies /   Cinch Home Services
icon Last updated: March 23, 2020

Cinch Home Services

Cinch Home Services is one of the prominent home warranty companies in the United States. With a vast amount of experience in the industry and its dynamic modern outlook, the company presents itself as a promising option for seekers of home warranty plans. Cinch is one of the few companies to offer coverage for ‘unknown pre-existing conditions’ in systems and appliances; it also extends coverage against rust and corrosion.

Cinch Home Services also offers services of a thoroughly vetted nation-wide service contractor network. Furthermore, the repair work comes with a 180-day workmanship guarantee which sets its apart from other players. The company takes a customer-centric approach as was their declared aim when they rebranded from Cross Country Home Services.

Cinch Home Services
2.5 / 5
Based on 5 Reviews | Write A Review

$2000

Estimated Appliance Coverage

$1500

Estimated System Coverage

48

No. Of Active States

Yes

Complaint Resolution Program

WHY Cinch Home Services?

  • Provides a 180-day workmanship guarantee on all covered repairs
  • Coverage offered for unknown pre-existing conditions in systems and appliances
  • Offers coverage from issues emanating from rust and corrosion
  • $25 credit to use toward filters for your A/C or fridge
  • A free leak detector to protect your home from water damage

Cinch Home Services PLANS

Cinch home warranty plans offer monthly plans. The Appliances Plan and the Built-in Systems Plan starts at $27.99 per month, whereas the Complete Home Plan starts at $39.99 per month.

Cinch Services Plans 

Cinch Home Services offers three basic plans to customers- Appliances Plan, Built-in Systems Plan, and Complete Home Plan. 

The Appliances Plan covers kitchen equipment such as cooktops, dishwashers, refrigerators, etc. The plan also covers other appliances such as dryers, washers, and trash compactors.

The Built-in Systems Plan provides coverage for important systems at home such as the electric systems, heating systems, cooling systems, central vacuums, etc.

The Complete Home Plan is a comprehensive plan that provides coverage to both appliances and systems. 

Appliances Plan
  • Washers
  • Dryers
  • Oven / Range / Stove / Cooktop
  • Refrigerator
  • Trash Compactor
  • Freestanding Ice Maker
  • Built-in Microwave Oven
  • Range Exhaust Hood
  • Wall Ovens
  • Dishwasher
  • Built-in Food Center
Built-in Systems Plan
  • Garage Door Opener
  • Air Conditioning and Ductwork
  • Heating and Ductwork
  • Electrical
  • Doorbells
  • Smoke Detectors
  • Ceiling Fans
  • Water Heater
  • Garbage Disposal
  • Instant Hot/Cold Water Dispenser
  • Central Vacuum
  • Whirlpool Bathtub
  • Sump Pump
  • Toilet
  • Jetted Bathtub
  • Plumbing System
  • Homeowners Insurance Deductible Reimbursement
Complete Home Plan
  • Refrigerator
  • Oven / Range / Stove / Cooktop
  • Washers
  • Dryers
  • Dishwasher
  • Built-in Microwave Oven
  • Trash Compactor
  • Built-in Food Center
  • Range Exhaust Hood
  • Wall Ovens
  • Freestanding Ice Maker
  • Garage Door Opener
  • Air Conditioning and Ductwork
  • Heating and Ductwork
  • Electrical
  • Doorbells
  • Smoke Detectors
  • Ceiling Fans
  • Water Heater
  • Garbage Disposal
  • Instant Hot/Cold Water Dispenser
  • Central Vacuum
  • Whirlpool Bathtub
  • Sump Pump
  • Toilet
  • Jetted Bathtub
  • Plumbing System
  • Homeowners Insurance Deductible Reimbursement

Cinch Home Services CLAIMS

In the event of a system or appliances breakdown, you can file for claims by following one of these procedures:

  • Open a service request online at Cinch Home Services website
  • You can reach out the Cinch customer care which is operational 24 hours a day
  States Covered
  Corporate Office
  States Not Covered

People are also interested in

American Home Shield (AHS)

American Home Shield (AHS)

4.5
/ 5
Based on 13,564 Reviews
Total Home Protection

Total Home Protection

4.5
/ 5
Based on 705 Reviews
Choice Home Warranty

Choice Home Warranty

4
/ 5
Based on 6,819 Reviews

Cinch Home Services REVIEWS

Icon

Deon Ridgell

On Jul 06, 2020

I switched to Total Protect from American Home Shield as it was advertised by my mortgage company as a great home warranty company. My ac went out right before Total Protect became active. I put in a claim with Total Protect and the technician determined a part would need to be replaced. The replacement of this part was determined to be preexisting and the claim was denied. Although they advertise coveri ..Read Full Review

I switched to Total Protect from American Home Shield as it was advertised by my mortgage company as a great home warranty company. My ac went out right before Total Protect became active. I put in a claim with Total Protect and the technician determined a part would need to be replaced. The replacement of this part was determined to be preexisting and the claim was denied. Although they advertise covering preexisting conditions apparently that advertisement is false. I will switch back to American Home Shield if this does not get resolved soon. Never had any problems with American Home Shield. ..View less

Helpful
Be the first one to find this review helpful
Response
Cinch Home Services
Cinch Home Services
On Jul 07, 2020

The company has responded to the customer through the CRP system.

Icon

T Holmes, Tappahannock, VA

On Jun 11, 2020

By far the worst company I’ve every dealt with. I live in a rural area and they do have any technicians that service my area. Why offer services in my area if you don’t service the area? I’ve been trying to get some plumbing issues fixed for about 6 plus months now and still no help. Currently looking for new home warranty and now I’m left with paying out of pocket with no gua ..Read Full Review

By far the worst company I’ve every dealt with. I live in a rural area and they do have any technicians that service my area. Why offer services in my area if you don’t service the area? I’ve been trying to get some plumbing issues fixed for about 6 plus months now and still no help. Currently looking for new home warranty and now I’m left with paying out of pocket with no guarantee of getting reimbursed. Complete waste of time. ..View less

Helpful
Be the first one to find this review helpful
Response
Cinch Home Services
Cinch Home Services
On Jul 23, 2020

Dear T Holmes, We regret to hear this has been your experience and would like to follow up with your personally to see how we can help provide a resolution. Please respond with your full property address so we can locate your account and give you a call. Sincerely, Austin

Icon

Paulette, Phoenix, AZ

On Jun 04, 2020

the claim under total protection for my air conditioner when real smooth and the contractor or repair person was very professional and I also needed a electrical repair and that was also well done. I have had not issues with the company. I have been with them for going on 12 years.

Helpful
Be the first one to find this review helpful
Response
Cinch Home Services
Cinch Home Services
On Jun 17, 2020

Paulette, We're thrilled to hear you had a simple and seamless claim process! Thank you for taking the time to share and for being a valued customer for 12 years! - Austin

Icon

anna, Charlottesville, VA

On Jun 03, 2020

This is the worst company. I am having the same experience as the above reviewer. I have been waiting at least 8 weeks for my washer to be fixed. The repair people say that the washer cannot be repaired but I also think Cinch is trying to get me to wait it out. It is next to impossible to talk to a human on the phone and once you auto-renew, you are stuck doing it forever as it is impossible to stop ..Read Full Review

This is the worst company. I am having the same experience as the above reviewer. I have been waiting at least 8 weeks for my washer to be fixed. The repair people say that the washer cannot be repaired but I also think Cinch is trying to get me to wait it out. It is next to impossible to talk to a human on the phone and once you auto-renew, you are stuck doing it forever as it is impossible to stop this online and once again almost IMPOSSIBLE to speak to a human on the phone. ..View less

Helpful
Be the first one to find this review helpful
Response
Cinch Home Services
Cinch Home Services
On Jun 04, 2020

The company has responded to the customer through the CRP system.

Icon

Rachid Mehdaova, Tampa, FL

On Apr 02, 2020

This is the worst company you will ever deal with. They have been giving me the run around for 3 month about fixing my fridge. I have been a customer for more than 4 years paying my fees on automatic deduction. My fridge had an issue for 3 months now and they have yet to fix it or replace it after more that 10 call and 5 tech visits to my house. The techs believe the fridge is not repairable and Tota ..Read Full Review

This is the worst company you will ever deal with. They have been giving me the run around for 3 month about fixing my fridge. I have been a customer for more than 4 years paying my fees on automatic deduction. My fridge had an issue for 3 months now and they have yet to fix it or replace it after more that 10 call and 5 tech visits to my house. The techs believe the fridge is not repairable and Total Protect/Cinch Home people keeping playing the delay game hoping I give up. They work hard to get out of their contractual obligation. Be careful as you consider them for warranty for your home. They will not honor their end of the deal if your appliance is not repairable. I have been in this fight for 3 months and I have yet to get my issue resolved. I would give them ZERO star if that was an option. My next step is legal action against this company for breach of contract. Rachid Mehdaova ..View less

Helpful
1 people found this review helpful
Response
Cinch Home Services
Cinch Home Services
On Jun 04, 2020

The company has responded to the customer through the CRP system.

Ready to share your home warranty experience with Cinch Home Services? Click here to write your own review

https://www.homewarrantyreviews.com/wp-content/themes/HWR-2020