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Cinch Home Services, based in Boca Raton, offers home warranties backed by 40+ years of industry experience. They stand out with a generous 180-day workmanship guarantee and a convenient digital dashboard for managing claims.

Choose from three plans covering appliances, systems, or both. Each comes with affordable deductibles ($100-$150) and 24/7 support. This Cinch Home Services review, informed by user ratings and our research, will help you with the following information in this article:

  • Inclusions, exclusions, costs, and coverage 
  • Customer service and trustworthiness 
  • Claim process guide 

Why Cinch Home Services?

qualified_local_techinician

Cinch Home Services is currently serving close to 1 million customers

claims_hotline

The company has a digital dashboard accessible to homeowners 24/7 for claim filing

affordable_pricing

CHS offers a $25 credit that can be used towards an A/C unit or refrigerator filters

affordable_plans

The company provides a 180-day workmanship guarantee to the homeowners

HomeWarrantyReviews.com

three_star

3/5 (138)

Trustpilot

threehalf_star

3.3/5 (2,464)

Consumer Affairs

fourhalf_star

4.2/5 (516)

Explore Verified Consumer Reviews for Cinch Home Services

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Bruce B , GA, Canton
five_star

I recommend Cinch Home Services warranty company to everyone including family and friends. They handled our refrigerator problem promptly and completely with zero hassle for us. A good value for the money.

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Sam Nkrumah , DE, Dover
five_star

There were swift in their response when called. The agent was courteous and knowledgeable. The repair work done was apt and claim and settlement was done smoothly. I will recommend them anytime to friend or family members.

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VERONICA BOMMARITO , PA, Garnet Valley
five_star

CALLED FOR REPAIR ON MY LARGE CAPACITY DRYER UNDER MY SEARS HOME WARRANTY. THE SERVICE TECH SAID THEY MIGHT HAVE TO REPLACE IT IF THE PARTS COULD NOT BE FOUND. A COUPLE WEEKS LATER THEY SENT ME AN E MAIL ADVISING OF THE REPLACEMENT OR PAYMENT SO I COULD REPLACE IT MYSELF. THEY WERE VERY COURTEOUS AND THE CUSTOMER SERVICE PERSON I SPOKE WITH WAS VERY KNOWLEDGEABLE. THIS WAS WELL WORTH THE COST OF THE WARRANTY.

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Stanley Kerns , CA, Redlands
four_star

I have used the my warranty for my washer, fridge and now my dishwasher and each time the cost as been minimal compared to direct contact with repair service. Communication is adequate yet I had to contact service to get information on the status of my repair. Over all happy with my warranty I have saved money and time.

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John Kocot , VA, Montpelier
five_star

For the fourth time in my 5 1/2 years of being a Cinch customer, I have had to use my warranty coverage for a repair. I can\'t stress enough how fast and easy they make the claim process go. This last claim for my hot water heater repair was accepted, processed, and the repair completed, inside of 24 hours. And the plumbing company they sent was top shelf, 5 Stars! My annual rate they charge is, to me , very fair, and no increase over those 5 1/2 yrs. Very, VERY satisfied with Cinch. Again, 5 Stars!!

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Jack Frankenburger , FL, Bartow
five_star

The customer service agents are courteous and knowledgeable. They are professional. The repair people know a lot about the problems. The parts people can get the parts readily. This company is a big help. The ac supervisors need to think about replacement and not just to replace parts but to replace the system and not spending so much money on parts.

  • GO TO

Pros & cons

Pros

  • Offers 180-day workmanship guarantee
  • Provides free water sensor to detect leaks
  • Has a digital dashboard for customers

Cons

  • Limited optional add-ons as compared to the competition

Enquire For Cost-effective home warranty plans

Protect Your Home Appliances And Systems Starting As Low As $1.5/Day

Plans & Coverage Of Cinch Home Services 

Cinch Home Services offers three home protection plans to customers: 

Let’s take a closer look at the Cinch Home Service plans:

Items  Appliances Plan Built-in Systems Plan Complete Home Plan 
Clothes Dryer 
Clothes Washers 
Cooktops
Dishwashers 
Food Centers (Built-in)
Freestanding Ice Makers 
Microwaves (Built-in)
Ranges
Range Exhaust Hoods 
Refrigerators 
Trash Compactors (Built-in) 
Wall Ovens
Air Conditioning Including Ductwork 
Attic Fans 
Ceiling Fans 
Central Vacuum 
Doorbells 
Electrical System 
Garage Door Openers 
Garbage Disposals 
Heating System Including Ductwork 
Instant Hot/Cold Water Dispensers 
Plumbing System 
Smoke Detectors 
Sump Pumps
Toilets
Water Heaters
Whirlpool/ Jetted Tub (Built-in)
Homeowners Insurance Deductible Reimbursement- $500 

Optional Add-ons

Cinch offers the following items as add-ons at an extra cost – 

  • Pool (Heater Included)
  • Spa (Heater Included)
  • Pool with Spa (Heater Included)
  • Septic Tank/Pumping 
  • Well Pump 
  • Premier Upgrade Package 

Coverage Limitations & Exclusions

Cinch has a limit on the aggregate claims liability, which is $10,000. Each home system or appliance has a coverage cap, and repairs and replacements will be paid up to that amount.

Take a look at the table below for more information:

Items

Limits

Air Conditioning/Cooling System

Up to $1,500

Kitchen Appliance Repair

Up to $2,000

Septic Tank (Add-On)

  • Up to $500 for pumping
  • Up to $1,000 for replacement

Heater For Swimming Pool And/Or Spa (Add-On)

Up to $1,000

Outside Gas Line (Add-On)

Up to $2,000

Outside Sewer Line (Add-On)

Up to $3,000

Outside Water Line (Add-On)

Up to $2,000

Apart from that, your Cinch warranty contract has exclusions. It does not cover the following:

NOTE: There may be other exclusions and limitations to your CHS contract. We recommend you read the sample contract thoroughly before purchasing the warranty.

Cinch Home Services Cost 

The cost of the plans starts from $38 monthly and varies depending on the amount of deductible or service fee you choose. 

The table below shows the cost structure of Cinch along with various deductible options:

Deductible

Appliances

Built-in Systems

Complete Home

$150

$38.99/Month

$43.99/Month

$54.99/Month

$125

$47.32/Month

$52.32/Month

$63.32/Month

$100

$48.99/Month

$55.99/Month

$66.99/Month

*The above cost details are from Austin, Texas. Please note that the cost of the Cinch plans differs widely from state to state. Make sure to check the cost details for your location for accurate information.

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Choose from the best in the market. How? Get a free quote now!
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Choose from the best in the market. How? Get a free quote now!
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Review Of Plans, Coverage & Customer Service Of Cinch Home Services

Cinch Home Services has received a rating of 3/5 on our platform from their existing customers. Also, the company has received accreditation of ‘B’ on BBB, making it one of the popular choices. Most positive reviews revolve around customer service and ease of filing a claim. 

Review Of Cinch Home Services Plans & Coverage

Review Of Cinch Home Services’s Customer Services

Cinch Home Services’ Claim Filing Procedure: Phone Number, Web Portal, & Online Form

Cinch Home Services has a straightforward process for filing service requests, as described below:

Conclusion

As per our assessment, Cinch Home Services is suitable for people who need elaborative coverage. The simple-to-use dashboard is well-appreciated by the customers as it helps ease the claim process. 

We do not recommend this company to homeowners who insist on getting their own technicians or those needing affordable plans. Also, we advise people to review the company’s policies to see if it meets their expectations.

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Looking for the finest home warranty? Get your free quote right here!
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Looking for the finest home warranty? Get your free quote right here!
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Quick Details About The Company 

Founder

Steve Upshaw

Year Of Establishment

1978

CEO

Steve Upshaw

Address

700 Exchange Court Suite 300, Boca Raton, FL 3343

Type Of Company

Private

Why Should You Trust Us?

Frequently Asked Questions (FAQs)

Q.

Who Owns Cinch Home Services?

A.

The Cross Country Group of companies owns Cinch Home Services, Inc. The current CEO is Steve Upshaw

Q.

What Is Cinch’s Appliance Buyline Program?

A.

Cinch members gain access to this program that provides discounts on name-brand appliances. They can be availed when buying new gadgets.

Q.

How Does Cinch Warranty Work?

A.

After you buy the plan and get past the waiting period, you can file claims over a phone call or online whenever a covered item experiences a mechanical breakdown. The company decides whether a repair or replacement is needed and pays for it accordingly.

Q.

Does Cinch Home Warranty Cover Roof Leaks?

A.

Cinch Home Services does not cover roof leaks.

Q.

Does Cinch Cover Mobile Homes?

A.

Cinch Home Services explicitly states that they don’t cover mobile homes, only properties built on the land.

Q.

Will Cinch Home Warranty Cover Any Pre-Existing Conditions?

A.

You’re lucky because Cinch covers pre-existing conditions not detectable by a visual examination or a home inspection. Make sure to read the sample contract before buying any plan.

Q.

How Can I Choose Service Technicians?

A.

Cinch does not allow you to choose your technicians. Under certain circumstances, you can get a second opinion from an independent contractor. However, you’ll have to take their approval before proceeding with it.

Q.

How To Cancel Cinch Home Warranty?

A.

If you haven’t made any claims within 30 days of purchase, you can cancel your Cinch home warranty agreement for a full refund. After 30 days, you will get a 10% penalty credited if there is any delay in getting the refund. You only get back unearned fees if you have made claims, subject to a $25 admin fee.

Q.

Is It Worth It To Buy An Extended Home Warranty?

A.

Buying an extended home warranty is worth it, as it protects you against any expensive damage. However, check the pricing before choosing one for your home. 

Q.

Does Cinch Home Services Offer Discounts?

A.

Cinch reimburses you up to $500 when you have to pay a deductible on a covered homeowners insurance claim.

Q.

Is Cinch Available Across the States?

A.

Cinch Home Services offers services in 48 states, excluding Alaska and Hawaii. 

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Reviews from employees of home warranty companies or named competitors are not encouraged. We will also not allow reviews that are too short or abusive. We may withhold reviews that in our discretion do not meet the above criteria.

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