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Liberty Home Guard, founded in 2017, quickly earned high customer ratings and became a national presence. They offer affordable home warranty plans starting at $49.99, covering systems, appliances, or both. With a network of over 10,000 qualified technicians, they strive to provide reliable service. 

This Liberty Home Guard review, based on user feedback, contract analysis, and expert insights, aims to guide your decision-making, with the following information: 

  • Details on plans and coverage-related information
  • Details on inclusions, exclusions, and cost of plans
  • Step-by-step claim process guide

Why Liberty Home Guard?

qualified_local_techinician

LHG has a contractor network of over 10,000 certified technicians

claims_hotline

The company has 24/7 customer service for filing claims

affordable_plans

LHG home warranty has over 43 optional items for purchase

HomeWarrantyReviews.com

fourhalf_star

4.7/5 (230)

Trustpilot

threehalf_star

3.6/5 (373)

Consumer Affairs

threehalf_star

3.9/5 (178)

Explore users’ experience of Liberty Home Guard

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George Sanchez , AZ, Phoenix
five_star

I have been Liberty’s client for years now. They’ve done an incredible job throughout. Most impressive was when they replaced our AC. We saved a ton and it was an easy process. I’ve recommended them to a few of my friends.

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Matthew Francis , NY, Brooklyn
five_star

Great service and they facilitated a very quick replacement of our garbage disposal. The contractor they sent was great and funny too. Very happy with Liberty Home Guard and how they provide service. Their contractors are above average as well.

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Rita Bosworth , NY, Brooklyn
five_star

We called the office, got connected to Andrea who was sweet and helped us input the claim for the fan in our hood in the kitchen. We even spoke and were connected with a specialist in their vendor department, I believe her name was Abigail. I was worried they would send this contractor I worked with in the past, who I found on my own not through Liberty, and had a bad experience with. The contractor they did end up sending, not him, was absolutely fantastic. I actually use him for general handiwork around the house now. Thank you so much Liberty!

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Annis Stone , NY, Far Rockaway
five_star

I purchased a home warranty from Liberty Home Guard about 8 months ago, and I’ve just completed my second claim with them. Their service is significantly superior to other competitor’s offerings. I actually work as a realtor, I know how important a home warranty company’s service provider network is to customer satisfaction. While I’ve seen comparable quality in their call center agents with other home warranty companies, the contractors Liberty Home Guard has sent us were fantastic. They came on time for all appointments, were courteous, got the issues fixed within 1-2 visits, and cleaned thoroughly after themselves when they were done. I plan to use Liberty Home Guard myself for years to come and refer them to my clients. I also really like their Realtor Portal which is very intuitive to use. My assumption is all their technology is similarly well built, which enables them to deliver a higher quality experience to everyone who works with them, service providers included.

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Galina Kuzub , NY, Brooklyn
five_star

These people are truly exceptional! I was super skeptical about purchasing a home warranty plan, but Adam in their sales department won me over. And when it came time to file claims, they didn’t disappoint. Most recently I dealt with Jason from customer service who was proactive and on top of all the details. He guided me throughout the process and it seemed to me like he helped keep everything moving expeditiously. The technician was nothing short of a rockstar and fixed our oven issue quickly. If you\'re looking for a home warranty company that really does make it convenient, I would recommend you go with Liberty Home Guard.

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Adam Landry , CA, Los Angeles
five_star

I am always impressed by the agents at Liberty Home Guard. I’ve spoken with a bunch now and they are all enthusiastic, well informed, and follow through with their promises. I don’t think I’ve had to follow up with them for one single request and I can’t recall them missing even a detail on my claims, down to the color of the replacement refrigerator we ordered or the specific model of microwave we wanted for our home. Their teamwork and coordination shows through. Great job all.

  • GO TO

Pros & cons

Pros

  • Offers workmanship guarantee of 60-days
  • Provides extensive add-on coverage
  • Offers live chat option

Cons

  • Comparatively new in the market; low in experience

Enquire For Cost-effective home warranty plans

Protect Your Home Appliances And Systems Starting As Low As $1.5/Day

Plans & Coverage Of Liberty Home Guard 

Liberty Home Guard caters to various needs with 3 main plans:

Plus, personalize your plan with 43 additional coverage options available!

The table below shows what each plan covers:

Plans  Systems Guard Appliance Guard Total Home Guard 
Air Conditioning
Heating 
Ductwork 
Plumbing 
Electrical 
Water Heaters
Clothes Washer
Clothes Dryer
Refrigerator 
Built-In Microwave Ovens
Dishwashers
Ranges/ Ovens/ Cooktops
Garbage Disposals
Ceiling And Exhaust Fans
Garage Door Openers

Optional Coverage

You can select from Liberty’s widest add-on options to increase your coverage. The limit can range between $4.20–$35.99 monthly:

  •  Pool And/Or Spa Equipment
  • Stand Alone Freezer
  • Additional Spa
  • Trash Compactor
  • Ice Maker (In-Fridge)
  • Plumbing Fixtures
  • Pro-Series Refrigerator Coverage
  • Pro-Series Clothes Dryer
  • Septic System Pumping
  • Second Refrigerator
  • Lighting Fixtures
  • Lawn Sprinkler System
  • Freestanding Ice Maker
  • Grinder Pump
  • Pro-Series Range/Oven/Cooktop Coverage
  • Window Washing/Cleaning
  • Well Pump
  • Limited Roof Leak
  • Gutter Cleaning
  • Electronics Protection
  • Wine Cooler/Fridge
  • Water Dispenser Water Line
  • Pro-Series Dishwasher Coverage
  • Casita Guest Unit
  • Sump Pump
  • Water Softener
  • Pest Control
  • Swamp Cooler
  • Salt Water Pool
  • Instant Hot Water Dispenser
  • Pro-Series Microwave
  • Central Vacuum
  • Re-Key
  • Carpet Cleaning
  • Ejector Pump
  • Generator
  • Reverse Osmosis Water Filter System
  • Pro-Series Washing Machine

Find out more about the inclusions of the plans below:

liberty_appliance_guard

 

Image description: Liberty Home Warranty Plans From LHG Sample Contract

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Coverage Limitations & Exclusions

Liberty Home Guard covers repair or replacement of the covered items up to $2000. The company also has specific limits for systems and appliances, as shown in the table below:

Items

Limits

Electrical, Plumbing, & Optional Items

$250 (For The First 90 Days)

 $500 (After 90 Days)

R-410a Refrigerant

$10 per pound

Moreover, similar to any other home warranty company, your Liberty Home Guard agreement will not provide repair and replacement for certain things. These include:

Note: There may be other exclusions and limitations to your LHG contract. We recommend you read the sample contract thoroughly before purchasing the warranty.

Liberty Home Guard Cost

Appliances Guard, its most affordable plan, starts at $49.99 monthly, the Systems Guard Plan from $54.99 monthly, and the Total Home Guard Plan starts at $59.99 monthly.

The average costs of Liberty Home Guard plans are as follows:

 

Appliances Guard

Systems Guard

Total Home Guard

Single Family Home/Condominium/Other

$49.99/Month

$54.99/Month

$59.99/Month

$499.99/Annum

$549.99/Annum

$599.99/Annum

Duplex Apartment

$99.98/Month

$109.98/Month

$119.98/Month

$999.98/Annum

$1099.98/Annum

$1199.98/Annum

Triplex Apartment

$149.97/Month

$164.97/Annum

$179.97/Annum

$1499.97/Annum

$1649.97/Annum

$1799.97/Annum

Service Fee: $90

Compared to the market standards, the cost of Appliances Guard and Systems Guard is slightly above the market average. On the other hand, Total Home Guard is priced more reasonably, starting at $59.99 per month.

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Review Of Plans, Coverage & Customer Service Of Liberty Home Guard

Liberty Home Guard is one of the few home warranty companies that have received positive customer feedback on most platforms. Hundreds of reviews on our platform also indicate that the company has served its customers well, as suggested by its rating of 4.5 out of 5.

Review Of Liberty Home Guard Plans & Coverage

Review Of Liberty Home Guard’s Customer Services

Liberty Home Guard’s Claim Filing Procedure: Phone Number, Web Portal, & Online Form

To request a service from Liberty Home Guard, you need to keep the following in mind:

NOTE: Liberty Home Guard will not provide services until all the dues, such as premiums, deductibles, and any remaining claim fees, are paid.

Conclusion

The editorial team of HomeWarrantyReviews.com opines that Liberty Home Guard is one of the most customer-friendly companies, as suggested by its overwhelmingly positive reviews. It is suitable for customers looking for basic coverage of home systems and appliances.

Customers looking for comprehensive coverage might find LHG’s plans a bit restrictive, and the cost is higher. Therefore, we advise customers to double-check that their appliances and systems are covered in their selected plan and its price point.

Quick Details About The Company

Here are some details about the Liberty Home Guard:

Founder

Ben Joseph

Year Of Establishment

2017

CEO

Ben Joseph

Address

1101 Avenue U, Suite 1,Brooklyn, New York 11223, US

Type Of Company

Private 

Why Should You Trust Us?

Frequently Asked Questions (FAQs)

Q.

Is Liberty Home Guard Part Of Liberty Mutual?

A.

Liberty Home Guard is not associated with Liberty Mutual, the insurer. They are a New York-based home warranty provider.

Q.

How Long Has Liberty Home Guard Been In Business?

A.

Liberty Home Guard was established in 2017, making it less than half a decade old.

Q.

Is Liberty Home Guard A Reputable Company?

A.

The Liberty Home Guard BBB rating and the good list of positive Google reviews continue to impress clients. Reviews on our site also indicate the popularity the company enjoys among homeowners.

Q.

How Does Liberty Home Guard Work?

A.

After reviewing the contract and plan offerings, you can buy from Liberty Home Guard. You can file a claim once 30 days have passed. To be eligible for repairs and replacements, you must maintain the items as directed by the user manuals.

Q.

Liberty Home Guard Vs. American Home Shield: Which Is The Better Home Warranty?

A.

Considering American Home Shield coverage caps and market experience, we recommend choosing them over Liberty Home Guard. The two companies are not too different in pricing, though the plan coverage is better for critical devices in AHS.

Q.

What Is The Deductible For Liberty Home Guard?

A.

The Liberty Home Guard deductibles vary from $60-$125 based on the residence, home type, etc.

Q.

Who Owns Liberty Home Guard LLC?

A.

Benjamin Joseph is the co-founder and CEO of Liberty Home Guard LLC.

Q.

Has The American Home Guard Rebranded Themselves As The Liberty Home Guard Now?

A.

It appears that the two companies are different. American Home Guard was a Pennsylvania-based company that shut down in 2018. Liberty Home Guard, the New York-based company, began operations the year before.

Q.

Does Liberty Home Guard Cover Roof Leaks?

A.

Yes, Liberty Home Guard Warranty covers limited roof leaks. Specifically, roof leak patching over the occupied living area of single-family homes. They don’t cover patios, metal roofs, shingles, cracked or missing material, tiles, tar and gravel, flat or built-up roofs, etc.

Q.

Is A Home Warranty Different From Homeowners Insurance?

A.

Yes, the two policies differ. Home insurance is not a service contract for repairs and replacements of worn-out systems and appliances. Homeowners’ insurance covers property against liabilities due to thefts, property damage, fire, natural calamities, etc. They are complementary, not interchangeable.

Q.

How Long Does My Liberty Home Guard Contract Last?

A.

Liberty Home Guard offers its customers monthly, annual, and multi-year plans. You can choose any of these terms to fit your needs.

Q.

Does Liberty Home Guard Provide Coverage In The Event Of A Natural Disaster?

A.

No, Liberty Home Guard cannot provide coverage if your appliance or system breaks down due to a natural disaster. Home warranties do not cover damage caused by a natural disaster, acts of God, or wilful neglect or misuse of home appliances and systems.

Q.

Do I Need A Home Inspection Before Purchasing A Home Warranty From Liberty Home Guard?

A.

You are not required to undertake a home inspection or provide maintenance records to purchase any plan from Liberty Home Guard. However, we recommend getting one anyway to minimize the chances of claim denial for pre-existing conditions.

Q.

Does Liberty Home Guard Have An Age Limit On What It Will Cover?

A.

No, Liberty Home Guard does not refuse coverage based on the age of your home’s systems and appliances. So, you can purchase any of Liberty’s home warranty plans irrespective of the age of the covered items.

Q.

Can I Cancel My Liberty Home Guard Coverage If I'm Not Satisfied?

A.

You can cancel your policy anytime if unsatisfied with your Liberty Home Guard coverage plan. If you cancel your warranty within the first 30 days, LHG will refund your contract fees minus a small cancellation fee of $50 and the cost of claims paid. So, you essentially have a 30-day money-back guarantee.

Q.

Is Liberty Home Guard Any Good?

A.

Yes, Liberty Home Guard is one of the affordable home warranty providers for homeowners looking to invest in an inclusive home warranty plan. The reason behind it is their plans are affordable and come with regular discounts. The company offers separate plans for systems and appliances, along with a plan inclusive of both of them. 

Q.

What Is The Liberty Home Guard Waiting Period?

A.

Once the homeowner purchases the policy, Liberty Home Guard requires a 30-day waiting period before the service begins.

Q.

Is Liberty Home Guard Home Warranty available in all states in the United States?

A.

Liberty Home Guard Home Warranty provides coverage in 50 states across the U.S.

Q.

Does Liberty Home Guard Offer Discounts?

A.

Liberty Home Guard offers $200 off with two free bonus months and free roof leak protection with all its annual subscriptions.

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Customer Reviews On Liberty Home Guard

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We allow reviews only from genuine customers of home warranty companies, past or present. Your review should be genuine and not provided in the expectation of monetary rewards from any company.

Reviews from employees of home warranty companies or named competitors are not encouraged. We will also not allow reviews that are too short or abusive. We may withhold reviews that in our discretion do not meet the above criteria.

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