Liberty Home Guard Home Warranty Review 2021
Liberty Home Guard offers flexible plans to customers at pocket-friendly prices. LHG also strives to ensure customer satisfaction and has a vast network of experienced technicians committed to fixing malfunctioning items at the earliest. The company offers top quality services across the country except for states of Illinois, Wisconsin, Washington, and California.
Liberty Home Guard also provides patrons with a one-of-a-kind, single-access online portal where critical information is easily accessible. Be it filing a claim, viewing transaction history, or accessing payment records, important coverage aspects are readily viewable.
You can find out other important aspects of Liberty home warranty coverage, customer service, customer reviews, and lots more below.
Premium
$399 - $599
Deductible
$60
Coverage Limits
N/A
BBB Rating
A-
Active States
27
Complaint Resolution Program
No
833-544-8273N/A
Estimated Appliance CoverageN/A
Estimated System Coverage27
No. Of Active StatesNo
Complaint Resolution ProgramWhy Liberty Home Guard?
- Offers a 30-day money back guarantee
- You can keep a track of your claims and services
- Negotiates volume discounts with suppliers to save your money
- Offers a 60-day workmanship warranty
- It is a licensed and regulated home warranty company
Liberty Home Guard Plans
Liberty Home Guard plans - Appliance Guard, System Guard, and Total Home Guard. While the appliance guard and system guard cover the major appliances and systems respectively, Total Home Guard offers a more comprehensive coverage package comprising both your home’s systems and appliances.
Besides these plans, you can also opt to get coverage for additional items like pool warranty, roof coverage, etc. Liberty Home Guard offers the following optional add-ons:
Sump Pump, Stand alone Freezer, Re-Key, Well Pump, Pool and spa, Limited Roof Leak, Central Vacuum, Lighting Fixtures, Gutter Cleaning, Lawn Sprinkler System, Septic System Pumping, Ice Maker (in fridge), Pest Control, Floor/ Carpet Cleaning, Water Softener, Trash Compactor, Wine Cooler/ Fridge, Electronics Protection, Salt Water Pool, Generator, Plumbing fixtures, Grinder Pump, Freestanding Ice Maker, Additional Spa, Ejector Pump, Second Refrigerator.
Liberty Home Guard Cost and Coverage
Liberty Home Guard offers plans starting from $1 a day, while the yearly average comes around to $400-$600. The service call fee comes at a competitive price that can suit your budget, starting from $60. The pricing will depend on the plan you choose, where you live, and the optional coverage you get.
- Oven / Range / Stove / Cooktop
- Washers
- Dryers
- Dishwasher
- Built-in Microwave Oven
- Garage Door Opener
- Garbage Disposal
- Ceiling and Exhaust Fans
- Electrical System
- Water Heater
- Air Conditioning System
- Heating System
- Plumbing System
- Ductwork
- Oven / Range / Stove / Cooktop
- Washers
- Dryers
- Dishwasher
- Built-in Microwave Oven
- Garage Door Opener
- Electrical System
- Water Heater
- Garbage Disposal
- Air Conditioning System
- Heating System
- Plumbing System
- Ductwork
- Ceiling and Exhaust Fans
- Kitchen Refrigerator
Liberty Home Guard Claims and Customer Service
You can submit your claim or reach LHG’s customer service by phone or through their website. Their services are available 24/7 throughout the year.
A licensed contractor will be sent to your home to assess and repair the damage to the covered item. You’d have to pay a service fee to the contractor.
Liberty Home Guard STATES AVAILABILITY
What Important Aspects Are Mentioned in Liberty Home Guard Contract?
A detailed and thorough reading of your home warranty contract is necessary to understand any exclusions and other important information. Unlike homeowners insurance, home warranties only cover items that break down due to normal wear and tear. For example, though an air conditioner is covered under Liberty Home Guards’s plans, leaks of any kind, zoned systems, gas air systems, etc are not factored in and you’ll have to shoulder the repair costs related to them. It is better to read through your service contract to understand the specifics.
Liberty Home Guard Warranty: Worth It?
Liberty Home Guard offers one of the most affordable pricing options in the industry, with sign-up deals/offers for new customers and customizable plans. It also claims a 60-day workmanship warranty.
However, it does fall short in terms of coverage limitations when compared to other home warranty companies. It is always better to compare other companies’ plans and coverage options to find the right home warranty for you. You can check our top home warranty companies for better options!
More on Home Warranties:
Liberty Home Guard FAQs
How long is Liberty Home Guard’s workmanship guarantee?
Liberty Home Guard hires pre-screened and qualified contractors and offers a 60-day workmanship warranty. LHG will cover the cost of a faulty repair or replacement within 60 days of the initial repair service.
Do I need a home inspection before purchasing a home warranty from Liberty Home Guard?
Some home warranty companies require you to undergo a home inspection before undertaking a home warranty policy. However, you are not required to undertake a home inspection or provide any maintenance records to purchase a Liberty home warranty plan.
Does Liberty Home Guard have an age limit on what it will cover?
No, Liberty Home Guard does not refuse coverage based on the age of your home’s systems and appliances. You can purchase LHG’s home warranty irrespective of the age of your household appliances and systems.
Does Liberty Home Guard provide coverage in the event of a natural disaster?
No, if your appliance or system breaks down due to the occurrence of a natural disaster, Liberty Home Guard is not liable to provide coverage. Home warranties do not provide coverage for damage caused by a natural disaster, acts of god, or wilful neglect or misuse of appliances and systems.
How long does my Liberty Home Guard contract last?
Liberty Home Guard offers monthly, annual, and even multi-year plans to its customers. You can choose any of these terms to fit your needs.
Can I cancel my Liberty Home Guard coverage if I'm not satisfied?
You can cancel your policy at any time if you are not satisfied by your Liberty Home Guard coverage plan. If you cancel your warranty within the first 30 days, LHG will refund your contract fees minus a small administrative fee and the cost of claims paid.
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Liberty Home Guard REVIEWS
Chad Cain, Brentwood, NY
On Jul 22, 2021
It was a pleasure dealing with the Liberty Home Guard warranty. Their reps were professional and efficient, and immediately referred me to a contractor who did a great repair of my garage door the same day! Stellar, brilliant service.
HelpfulGaten Harbour, Mount Vernon, NY
On Jul 20, 2021
We are really pleased with our experience. Our oven went out and after the tech came and realized that it is impossible to fix it, it was replaced with a beautiful new unit right away. Keep up the great work, Liberty!
HelpfulCharles Jarrett, Tallahassee, FL
On Jul 14, 2021
They not only get the job done but are making sure that I am satisfied and feel comfortable about the timing and the quality of the service I get. If I want to get something replaced, they replace it. If I don’t like a specific option for replacement, they go above and beyond to give me more.
HelpfulLucas Burns, Plainfield, NJ
On Jul 08, 2021
We recently had a malfunctioning washing machine, and for a family with 3 kids it’s not fun being without one. Liberty’s customer service rep L******* did her best to schedule an appointment for us a few days out, and the technician who came was also super nice. He took care of the washing machine, and now everything is working like new. I can’t say how grateful I am. Thank you guys, y ..Read Full Review
We recently had a malfunctioning washing machine, and for a family with 3 kids it’s not fun being without one. Liberty’s customer service rep L******* did her best to schedule an appointment for us a few days out, and the technician who came was also super nice. He took care of the washing machine, and now everything is working like new. I can’t say how grateful I am. Thank you guys, you are amazing! ..View less
HelpfulAmanda Lawrence, White Plains, NY
On Jul 07, 2021
I have had multiple issues with appliances around the house when just moved in, and Liberty Home Guard has been 100% responsive to my needs and fixing or replacing them without any complications. I would highly recommend these guys to any homeowner.
HelpfulSandra Arnold, Deer Park, NY
On Jul 05, 2021
My claim was quickly handled, the response was immediate, and the customer service rep was indeed helpful. The technician who came was experienced and professional, and the issue with the refrigerator was taken care of immediately. Thank you for your assistance.
HelpfulWayne Lay, Orlando, FL
On Jul 02, 2021
It was easy to submit a claim by calling in (the wait time was minimal.) They had the pool guy at my house the next day. Not only did he fix the issue with our filters, he provided us with good feedback and knowledge about the pool system and how to properly maintain it.
HelpfulMahmoud Mousa, Louisville, KY
On Jun 20, 2021
Avoid at all costs. They policy they will sell you, have Mandatory Arbitration which simply means you cant file a law suit and literally they can deny your claim or say not covered and make you pay the bill. Really a terrible company to deal with, I regret signing up with them. I signed up and paid in full, the first problem was the detectable fee was jacked from $60 to $125, it takes 5 calls to the c ..Read Full Review
Avoid at all costs. They policy they will sell you, have Mandatory Arbitration which simply means you cant file a law suit and literally they can deny your claim or say not covered and make you pay the bill. Really a terrible company to deal with, I regret signing up with them. I signed up and paid in full, the first problem was the detectable fee was jacked from $60 to $125, it takes 5 calls to the company; the outcome was they refused to honor the $60 and lower it to $80. Second, I have an issue with the refrigerator, I filed a claim and paid $80, after 3 days I have to call them and ask for the claim to be assigned to a tech, they assign it a ******* Station, and said they will call in 24 hours for appointment. I called the tech they took my name and said they will call back, they never call back. I called and ask customer service for help they gave me a run around with three different representatives each one asked “what is your name” we will call you, and finally hanged up on me. We have to buy a chest freezer, and out food are now in the porch waiting for them to send a tech. 1/31/2021 I hired a tech and paid $99 to diagnose, he found a leak, LGH said not covered and offer to sell me a refrigerator??? I asked *** for help it is been 6 months of refusal to fix or repair the Frig. I also asked NY attorney general office for help they refused to collaborate and I get a letter from the office, asked me to file a small claim. I filed a small claim it was dismissed because of "Mandatory Arbitration". Beware of this fake company to take your money and get you nothing. ..View less
HelpfulRodger Jennings, Union City, NJ
On Jun 18, 2021
I’ve been with other home warranty companies in the past and these guys get it right. They have an easy to use online access center where I normally file my claims and monitor progress. There are delays at times but that's understandable, whenever I call for an update they are usually very accommodating and courteous. Overall, I am way more at ease with them than I have been with others.
HelpfulBertha Stanley, Trenton, NJ
On Jun 15, 2021
Liberty Home Guard was very helpful with getting our garbage disposal replaced. They were smart about it and just sent us a replacement right away after diagnosing the issue remotely through their specialists on staff. Promptly, professionally, with no fuss. Thank you John for the help!
HelpfulJoshua Darrow, Levittown, NY
On Jun 14, 2021
I’m happy with the service Liberty home guard has provided us since purchase! The plumber they sent to take care of a leak we had was awesome. He helped with the access and patched up the job after he was done. The entire issue was resolved with one trip and all works fine now. In the past other Home Warranty providers would send over bad technicians that would do a half-measure job and it would ta ..Read Full Review
I’m happy with the service Liberty home guard has provided us since purchase! The plumber they sent to take care of a leak we had was awesome. He helped with the access and patched up the job after he was done. The entire issue was resolved with one trip and all works fine now. In the past other Home Warranty providers would send over bad technicians that would do a half-measure job and it would take weeks to resolve. Thank you Liberty Home Guard for being there for my family. ..View less
HelpfulMaggie Carter, Pelham, NY
On Jun 11, 2021
The repairman M***, who took care of my dishwasher, came on time and KNEW HIS STUFF. He helped solve a complex issue we were having with our oven that we just bought. We were concerned that we were not going to be able to fix it and would have needed to buy another one but thankfully M*** did not give up. He was a great guy!
HelpfulTeresa Pittman, Tampa, FL
On Jun 10, 2021
What I like the most is that LHG takes care of the entire process and all the people I’ve spoken with over the phone are clear communicators and very competent. This alone is a cut above every other home warranty I ever had. Usually, I’m hold for so much longer and the reps have very little authority and not the best communication skills. All I need to do is reach out to the customer service ..Read Full Review
What I like the most is that LHG takes care of the entire process and all the people I’ve spoken with over the phone are clear communicators and very competent. This alone is a cut above every other home warranty I ever had. Usually, I’m hold for so much longer and the reps have very little authority and not the best communication skills. All I need to do is reach out to the customer service line, and they handle the rest to get my issue dissolved. Comfortable and easy to work with. ..View less
HelpfulAna Carrizo, Yonkers, NY
On Jun 08, 2021
My dishwasher stopped working, there was foam all around the kitchen. I called LHG, and the tech was at my apartment within 1 day!!!! He fixed the issue and cleaned the area afterwards as well. I am happy to have them! Recommended!
HelpfulElaine Norris, Jacksonville, FL
On Jun 03, 2021
I’ve had an HVAC replaced on two of my properties as well as a garbage disposal repair and a water heater replacement. Liberty Home Guard helped me significantly on all those claims. Speeding up the process and saving me a ton of $$$. I’ve already multiplied my investment in premiums with Liberty Home Guard, and I intend to use them for years to come.
HelpfulReynold Sims, Staten Island, NY
On May 28, 2021
My father in law referred me to LHG, and I now see why. It was such a good investment. I was skeptical about home warranties in general but I really commend the service we get from Liberty Home Guard. They make it so easy to submit a claim and get it resolved quickly.
HelpfulThomasine Bennett, Bronx, NY
On May 14, 2021
I had filed a claim about my fridge making strange sounds and shaking randomly, the technician was at my place in 2 days. He was polite and courteous and took care of the issue right away. It seems it was an issue with the motor. Thanks!
HelpfulLisa Long, Elizabeth, NJ
On May 12, 2021
They did a fantastic job getting my pool fixed and in operational shape for the summer. The appointment was scheduled the next day after I reached out on their chat support, and Liberty Home Guard’s tech was extremely professional and experienced. I am delighted with the service I got.
HelpfulSteven Ramsey, Orlando, FL
On May 10, 2021
The staff was friendly and polite. They listened carefully to my needs, answered all my questions, clarified each point I was confused with, and I ended up with the proper coverage. So far all is great.
HelpfulNoreen McBride, East Orange, NJ
On May 06, 2021
Our garbage disposal went out. Liberty had set us up with an appointment with a technician who came out the next day and replaced it. Everything was super fast and easy.
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Liberty Home Guard RATINGS
RATINGS
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