Choice Home Warranty is one of the largest companies that has been tending to the needs of customers for over a decade, covering more than 1,000,000 homes across the USA. Choice’s service contracts help save consumers from high out-of-pocket expenses on unexpected repairs or replacements of home systems and appliances.
Choice Home Warranty offers comprehensive plans at highly competitive prices. They cover a variety of systems and appliances like heating systems & ducts, plumbing systems, electrical systems, and water heaters, etc. The plans can be tailored as per the needs and requirements of the customers.
The company also provides add-on coverage options to its customers. A complete coverage package combined with excellent customer service makes Choice one of the preferred home warranty companies in the country.
Choice Home Warranty assigns qualified repair professionals from their network of over 15,000 contractors. The company covers 48 states except for California and Washington.
$1,500Estimated Appliance Coverage
$1,500Estimated System Coverage
47No. Of Active States
YesComplaint Resolution Program
Choice Home Warranties contracts protect you from sudden breakdowns of your home systems and appliances. They also make it easier to sell your home, fetching a 3% higher selling price.
Choice Home Warranty offers two plans, both giving good coverage for a wide range of home systems and appliances. The Total plan offers more comprehensive coverage when compared to the Basic plan.
Apart from the list of appliances and systems, you can also opt for additional coverage. Choice Home Warranty offers optional coverage for swimming pools, spas, sump pump, well pump, and roof leakage protection which is not offered by most other home warranty companies. They also replace ENERGY STAR qualified products.
The first month of your Choice Home Warranty contract is free. However, if you request a service call, you will still need to pay the deductible or service call fee of $60.
The cost of Choice Home Warranty’s plans begin at $370 and can go up to $450, depending on the plan chosen. The trade call fee would be a maximum of $85 unless the actual repair fee is lesser. The fee will have to be paid regardless of whether the coverage is extended or denied. There is also a 30 day waiting period after the purchase of the contract. This can be waived if the company receives a notice of prior coverage within 15 days from another provider or a report certifying that the home systems and appliances are free from pre-existing conditions.
Choice Home warranty is one of the few companies to have a service recall period on offer. If the problem recurs within 90 days of repair, follow up work will be performed at no service call fee. Here is how you can file a CHW claim:
Read the Choice Home Warranty reviews to find out how the claim process works out for fellow buyers.
Choice Home Warranty receives largely positive reviews for the quality of customer service. The company promises to schedule service visits within 2 business days for claims filed during the week and 4 days for weekend claims.
It is imperative that you read the service agreement to understand in detail the coverage inclusions and exclusions. Home warranty agreements do not provide unlimited coverage amounts on repairs and replacements. There are upper ceilings on each system and appliance.
Choice Home Warranty will not cover malfunctions due to rust, corrosion, mold, misuse, mildew, improper maintenance against manufacturer instructions, missing parts, structural variation, etc. They will also not do any replacements on account of parts problems within the first 30 days of the contract.
The contract does not extend to commercial-grade systems and appliances you may have. CHW also reserves the right to give cash in lieu of actual replacement (which may cost lower than retail prices for Choice).
The home warranty agreements only extend to single-family homes (including manufactured homes), new construction homes, condominiums, townhomes, and mobile homes under 5,000 square feet. Bigger homes will have a different fee.
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