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With over 14 years of experience, Choice Home Warranty has established itself as one of the leading companies in the home warranty industry. They have handled over 6 million service requests and served over 1.9 million homes nationwide. 

They offer two plans to cater to the varying needs starting at $46. Also, their network coverage with over 25,000 contractors will assist in quick response for claims, which customers can file 24/7 on their website or by phone.   

Based on over 9,500 genuine customer reviews and expert research of our editorial team, we have compiled a detailed Choice Home Warranty review to help homeowners with- 

  • Details on plans, coverage, costs, and exclusions 
  • Step-by-step guide on the claim process 
  • Genuine reviews submitted by Choice Home Warranty customers

Why Choice Home Warranty?

affordable_pricing

Choice Home Warranty has served over 1,650,000 homes

affordable_plans

The company has processed over 6,000,000 service request

qualified_local_techinician

Choice has over 25,000 contractors nationwide for quick assistance

claims_hotline

The company operates 24/7 to help customers on claims and other issues

HomeWarrantyReviews.com

four_star

4.0/5 (9,882)

Trustpilot

threehalf_star

3.8/5 (31,469)

Consumer Affairs

fourhalf_star

4.3/5 (9,827)

Home Warranty Reviews 2023

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Lolita , MS, Olive Branch
four_star

I am very pleased with the overall service and turnaround time of repairs or replacement.

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Gary Pro , NV, Las Vegas
five_star

BEEN WITH CHW SINCE JUNE. I SUBMITTED A CLAIM ON 9/2 DUE TO MY AC STOPPING. I LIVE IN VEGAS AND I NEEDED IT FIXED ASAP. I RECIEVED FREQUNT UPDATES AND THEY FOUND ME A AC TECH WITHIN 24 HOURS. MY SERVICE WAS SCHEDULED FOR 5 DAYS LATER, BUT I WAS INVITED TO CALL HIM IF I WANTED TO CHANGE THE DATE. I DID AND HE CAME OUT (AT MY REQUEST) THE SAME DAY EVEN THOUGH IT WAS A SUNDAY AND A HOLIDAY WEEKEND! WITHIN AN HOUR HE HAD FIXED THE PROBLEM! I COULDN\'T BE HAPPIER WITH CHW AND THIER SELECTED AC TECH!

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Christopher Gafney , TX, Mckinney
five_star

This is my first claim with Choice and so far, so good. The claim creation process was quick and easy online. The tech that came out (appliances) was very knowledgeable and personable. Waiting to see if the full repair will be covered. Will submit another review after full completion.

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Rafael Arriaga , FL, Kissimmee
four_star

I Sign in for the plan and so far they have deliver a good quality service with their listing repair providers. They have fix my AC and replace parts in my laundry room dryer.

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Carlie S Williams , MO, Florissant
five_star

This product is a lifesaver. Without this coverage my homes functionality would be depressing. They have honored every claim I\'ve put in and their partners have been phenomenal.

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Don Damron , VA, Colonial Heights
five_star

I’ve had to use my warranty three times so far with the choice so far I can say that choice is been very fair. I had a problem with my AC the other day Joyce could not really give me the update of how far it would be for them to get it fixed but they did provide the number and contact to the person that was going to fix call Deb person that was the contact and they told me it could not be until next Tuesday I spoke with the person that was going to come fix my AC he came that night and fix my AC, great job. I have a great experience and fourth choice home warranty. I even recommended it to my next-door neighbor so if you’re looking for a fair price, good service I would choose choice home warranty.

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Pros & cons of Choice Home Warranty

Pros

  • Free roof leak coverage
  • 24/7 customer service
  • 90-day parts guarantee and 30-day labor guarantee

Cons

  • No choice of contractor
  • Low aggregate limit for the contract

Choice Home Warranty Covered States

Choice Home Warranty offers services in 49 states, excluding Washington.

Enquire For Cost-effective home warranty plans

Protect Your Home Appliances And Systems Starting As Low As $1.5/Day

Choice Home Warranty Plans & Coverage

Choice Home Warranty provides two plans for homeowners- Basic Plan and Total Plan, offering different coverage for home appliances and systems.

Basic Plan covers 14 household appliances and systems, including plumbing systems, electrical system, water heater, whirlpool bathtub, and dishwasher. This is ideal for homes that are looking for an affordable plan with limited coverage options.

On the other hand, Total Plan covers 18 appliances and systems, making this the more comprehensive option. This plan covers everything from the Basic Plan list and 4 additional appliances such as the dryer, washer, refrigerator, and air conditioner. This is appropriate for homes looking for a more extensive coverage option.

Covered Items

Basic Plan

Total Plan

Air Conditioning system

Heating System

Electrical System

Plumbing Stoppage

Plumbing System

Water Heater

Whirlpool Bathtub

Oven/Range/Stove

Refrigerator

Dishwasher

Cooktop

Garbage Disposal

Built-in Microwave

Ductwork

Ceiling & Exhaust Fans

Garage Door Opener

Clothes Washer

Clothes Dryer

Optional Add-ons – You can choose from Choice Home Warranty’s add-on options to supplement your coverage. The limit may range from $250-$500 per item.

  • Pool / Spa
  • Limited Roof Leak
  • Additional Spa
  • Stand Alone Freezer
  • Central Vacuum
  • Second Refrigerator
  • Well Pump
  • Septic System
  • Sump Pump
  • Septic Tank Pumping

Find out all the components of systems and appliances covered per the sample contract of Choice Home Warranty below.

Choice_Home_Warranty_Coverage_big coverage

choice_home_warranty_coverage_2

Image description: Choice home warranty optional coverage from Choice Home Warranty Official User Agreement

Find out what else your home warranty cover by taking a free quote here!
Find out what else your home warranty cover by taking a free quote here!
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Find out what else your home warranty cover by taking a free quote here!
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Choice Home Warranty Exclusions

Each covered item’s repair or replacement cost is limited to a certain amount. Choice’s sample contract mentions a limit of $3000 for access, diagnosis, repair, or replacement for covered items. However, the amount may vary for some items. Other exclusions include:

Read our article on Home Warranty Coverage for a detailed explanation.

Pro Tip: Home warranty contracts lay out their limitations and exclusions. We recommend reading through your service agreement in detail before signing up.

Choice Home Warranty Cost

The cost of Choice Home Warranty Plans is nominal compared to some companies. The Basic Plan starts at $46, and the Total Plan costs $55. These charges might further go up if you opt for optional add-ons. 

As per the industry standard, Choice Home Warranty’s price of the Basic Plan is at par with the charges of the other competing companies. On the other hand, the Total Plan cost is relatively lower than the average cost of a comprehensive plan, making this an affordable option for customers.

Cost information of Choice Home Warranty plans:

Plans

Monthly

Yearly

Basic Plan

$46

$530

Total Plan

$55

$630

Find the details of service charges below:

Service Fee Cost (Deductible)

$75–$125 per visit

Choice Home Warranty Discounts

Choice Home Warranty offers a month’s worth of coverage and roof coverage for free.

Trustworthiness & Customer Service Of Choice Home Warranty

Choice Home Warranty has received a rating of 3.5 on 5, from over 9,700 reviews on our platform. The company has received numerous positive reviews recently, as people praise the technicians sent by the company and their overall service quality. Choice Home Warranty also received a rating of 3.6 on 5 on Google Reviews.

The company offers two simple plans, one offering basic coverage and the other offering comprehensive coverage for customers. The price structure of the premium and the deductible is also simple and easy to understand for prospective customers.

Compared to other prominent players in the market, Choice Home Warranty plans’ coverages are less liberal, as it has various restrictions. The company doesn’t cover items with known or unknown pre-existing conditions and without maintenance records. 

One of the points that have earned many positive reviews for Choice Home Warranty is its service personnel’s promptness and ability. Many comments reflect the effectiveness with which the servicemen have rectified customer issues.

In totality, the simplicity of the plans, cost structure, and service personnel quality is bringing in good reviews for Choice Home Warranty. However, the company must consider expanding the scope of coverage to items irrespective of preexisting conditions or the availability of maintenance records. 

How To Buy A Home Warranty Plan From CHW?

Before buying a Choice Home Warranty contract, consider getting the following things done –

The actual process of buying a Choice Home Warranty is straightforward. You can purchase the plan of your choice by requesting a free quote on our website.

Choose from the best in the market. How? Get a free quote now!
Choose from the best in the market. How? Get a free quote now!
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Choose from the best in the market. How? Get a free quote now!
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Choice Home Warranty Claim Filing Procedure  

The process of filing a claim with Choice Home Warranty is simple. Follow these steps to place a service request:   

Find out more on filing service requests as per the details given in Choice Home Warranty’s sample contract from the image below.

service_request

Image description: Service requests from Choice Home Warranty Official User Agreement

Methodology

As the oldest home warranty research platform, we have been reviewing these companies for a long while. Our methodology consists of the below-mentioned parameters, which we use to evaluate the performance of the companies.

Editorial Note On Choice Home Warranty

Our editorial opinion on Choice Home Warranty is that it matches up to the industry standard with its pricing, plans, and services. It is suitable for anyone looking for plans that are easy to understand but is reasonably extensive in their coverage. Choice Home Warranty’s service credential is another plus for prospective customers, as per many reviews, which is an enticing factor. 

Conclusion 

Choice Home Warranty has made a name for itself in the market, as its plans, cost and coverage makes this a worthwhile option for your consideration. But we recommend that you conduct a thorough research before making the final decision. Read the fine print of their contract to ensure that you understand every detail of the plan.  

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Looking for the finest home warranty? Get your free quote!
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Looking for the finest home warranty? Get your free quote!
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Quick Details About The Company

Here are some of the primary details about Choice Home Warranty:

Founder

Victor Hakim

Year Of Establishment

2008

CEO

James Mostofi

Address

1090 King Georges Post Road, Edison, New Jersey, United States

Type Of Company

Private 

Why Should You Trust HomeWarrantyReviews?

Choice Home Warranty FAQs

Q.

Does Choice Home Warranty Cover A/C Replacement?

A.

Choice Home Warranty covers all components and parts of air conditioning systems. However, the contract does not extend to more than two systems below 13 SEER air conditioning systems, nor does it cover the window or portable units.

The central air conditioner should not have more than a 5-ton capacity and must not be a commercial unit. You can find more information on inclusions and exclusions in your sample user agreement.

Q.

Is A Home Inspection Necessary For Getting A Home Warranty?

A.

It is not compulsory to get a home inspection, but it’s a good idea to get one all the same. Choice coverage will be available regardless. They will, however, not cover any known and unknown pre-existing conditions causing malfunctions.

Q.

Does Choice Home Warranty Provide Roof Coverage?

A.

Choice Home Warranty offers roof leaks coverage, so you can get your roofs repaired at a meager cost. It is, however, an add-on option to the Basic Plan or the Total Plan.

Q.

Does The Choice Home Warranty Cover Electrical Issues?

A.

Yes, Choice Home Warranty does cover electrical issues as the plans cover the home’s electrical system. They cover most components and parts of the electrical system with a cap of $500 per year.

Q.

Is Choice Home Warranty Legitimate?

A.

Choice Home Warranty is licensed to operate in most states and is a registered company. They have been in business for nearly a decade.

Q.

Does Choice Home Warranty Replace Appliances?

A.

If  Choice Home Warranty cannot carry out repairs for covered appliances, they might provide a replacement or cash instead of the same.

Q.

How To Cancel Choice Home Warranty?

A.

You can reach out to Choice Home Warranty’s customer service to cancel your agreement. Alternatively, you also have the option to request a cancellation in writing. 

Q.

Does Choice Home Warranty Cover Normal Wear And Tear?

A.

Yes. The home warranty plans from CHW are intended to provide discounted repairs and replacements of home systems and appliances undergoing expensive breakdowns due to normal wear and tear.

Q.

How Does Choice Home Warranty Reimbursement Work?

A.

If Choice cannot carry out the repair or replacement services, they provide cash as reimbursement. The amount is paid according to the terms and conditions of the home warranty contract. Sometimes, they may authorize users to hire technicians and reimburse the invoice generated.

Q.

Is there a waiting period for Choice Home Warranty?

A.

Yes, once the policy is approved by the homeowner, Choice Home Warranty needs a 30-day waiting period before their service begins.

Q.

Is Choice Home Warranty transferable?

A.

Yes, according to Choice Home Warranty, customers can transfer the contract at any given time at no extra cost. However, the transfer rules are different for all states, so we encourage you to read your agreement carefully. 

Q.

Where is the Choice Home Warranty Corporate Office located?

A.

The Choice Home Warranty’s corporate office is located in Edison, New Jersey, United States. 

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Choice Home Warranty reviews

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We Follow These Rules To Keep It Clean

We allow reviews only from genuine customers of home warranty companies, past or present. Your review should be genuine and not provided in the expectation of monetary rewards from any company.

Reviews from employees of home warranty companies or named competitors are not encouraged. We will also not allow reviews that are too short or abusive. We may withhold reviews that in our discretion do not meet the above criteria.

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