Choice Home Warranty Review 2022
Choice Home Warranty
Choice Home Warranty is one of the more popular companies available today. As a steady fixture in our top 10 list, we believe the company to be a worthwhile consideration for our readers. This Choice Home Warranty review will inform you about the company’s offerings, service quality, pricing, and much more.
Our Verdict: Choice Home Warranty plan options have generous coverage caps while limited. The company’s plan and deductible pricing are economical compared to its peers. It is available in 49 US states except for Washington.
Choice Home Warranty Awards: HomeWarrantyReviews.com’s annual awards programme has awarded Choice Home Warranty the Top-Rated Company Award for 2022.
Choice’s plans are pretty standard. The company doesn’t offer anything unique to stand out but does make up for it in other departments like a vast contractor network and quality service.
Pros
- Offers free roof leak coverage
- 90-Day parts guarantee and 30-day labor guarantee
- Coverage without extra fee for homes up to 5000 sq. ft.
- Free cancelation up to 30 days
Cons
- Low aggregate limit for the contract
- Limited number of plans
- No choice of contractor
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Choice Home Warranty Plans
Choice Home Warranty offers two plans for homeowners – Basic and Total. As their names imply, these plans offer different levels of coverage for essential home appliances and systems.
Choice Home Warranty also offers home real estate plans – Choice Plan, Choice Plus plan, and Choice Ultimate plan. These plans are for buyers and sellers and come with multiple-term options.
The homeowner plans are –
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Basic Plan This plan covers 14 major home systems and appliances.
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Total Plan This plan covers 18 items, 4 more than the Basic plan.
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How Much Does Choice Home Warranty Cost?
The cost of Choice Home Warranty plans is influenced by various factors – the size of your home, your area or state of residence, the add-ons you choose, etc. The Basic plan costs around $45 and $530 yearly. The Total plan, on the other hand, comes at around $55 per month and $630 per year.
Choice Home Warranty Discounts
Choice Home Warranty offers a month’s worth of coverage and roof coverage for free.
Choice Home Warranty Coverage
Covered Systems – $3000 for access, diagnosis, repair, or replacement limit.
- Air Conditioning System
- Heating System
- Electrical System
- Plumbing System
- Plumbing Stoppage
- Water Heater
- Ductwork
- Garage Door Opener
- Ceiling & Exhaust Fans
Covered Appliances – $3000 for access, diagnosis, repair, or replacement limit.*
- Stove/Range/Oven
- Cooktop
- Garbage Disposal
- Built-in Microwave
- Dishwasher
- Refrigerator
- Washer
- Dryer
- Whirlpool Bathtub
*Additional fees may apply.
Optional Add-ons – Limit may range from $250-$500 per item. You can also choose from Choice Home Warranty’s add-on options to supplement your coverage.
- Pool / Spa
- Limited Roof Leak
- Additional Spa
- Stand Alone Freezer
- Central Vacuum
- Second Refrigerator
- Well Pump
- Septic System
- Sump Pump
- Septic Tank Pumping
Choice Home Warranty Exclusions
Home warranty coverage comes with limitations. Choice Home Warranty is no exception. Each covered item’s repair or replacement cost is limited to a certain amount. Choice’s sample contract mentions a limit of $3000 for access, diagnosis, repair, or replacement for covered items. However, the amount may vary for some items.
Another considerable limitation is an item’s covered parts or components. For example, Choice’s contract may cover all parts of the washer and dryer but exclude the garage door opener’s door and door track assemblies.
Aside from these limitations, there are several other noteworthy exclusions. Most home warranties, including Choice, only cover items that break down due to normal wear and tear. This means that items that fall into disrepair due to neglect, lack of maintenance, unforeseen circumstances, etc., will not be covered. Items with pre-existing conditions are also exempt from coverage.
Read our article on Home Warranty Coverage for a detailed explanation.
Pro Tip: Home warranty contracts lay out their limitations and exclusions. We recommend reading through your service agreement in detail before signing up.
How To Buy A Home Warranty From Choice Home Warranty?
Before buying a Choice Home Warranty contract, consider getting the following things done –
- Getting a Home Inspection – Prove the working condition of your appliances and systems.
- Deciding On a Plan – Get the best home coverage.
- Reading the Sample Contract – Understand the nature and extent of coverage.
- Reading Choice Home Warranty Reviews – Find out the customer satisfaction levels and any complaints that may concern you.
- Getting a Price Estimation – Figure out if Choice’s plans are a fit for your budget.
The actual process of buying a Choice Home Warranty is straightforward. You can purchase the plan of your choice by requesting a free quote on our website or by calling 855-455-6190.
How Do I File A Claim With Choice Home Warranty?
Filing a claim with Choice Home Warranty is easy enough. Here is a step-by-step guide to the claims process:
- You can file a claim online through the Choice Home Warranty login portal or call Choice Home Warranty using the Choice Home warranty number (1-888-531-5403).
- Choice Home Warranty will contact an independent service technician to come at your convenience.
- The company schedules service visits within two business days for claims filed during the week and four days for weekend requests.
- Choice service call fee will have to be paid by you to the contractor. This amount will be $85.
Read Choice Home Warranty reviews to determine how the claim process works for fellow buyers. Make sure you keep your Choice Home Warranty login credentials secure. You can contact the company’s customer service team at any given point in time by dialing the Choice Home Warranty phone number, 1 (888) 373-7924.
Choice Home Warranty vs. Competition
When viewed alone, Choice Home Warranty offers generous coverage caps at affordable premium rates. But how does it fare against other market leaders? Take a look –
Choice Home Warranty vs. American Home Shield
- American Home Shield offers 3 plans with varying levels of coverage. Choice, on the other hand, offers 2.
- While AHS’ dollar limits vary per plan, Choice Home Warranty offers a consistent limit for both of its plan-holders.
- Choice Home Warranty offers multi-year contracts for customers ranging from 1 to 5 years.
To compare how these companies fare against each other in terms of pricing, customer service, availability, and more, read our American Home Shield vs. Choice Home Warranty article.
If you’re interested in learning more about AHS, read our American Home Shield Review.
Choice Home Warranty vs. Select Home Warranty
- Select Home Warranty offers 3 plans while Choice Home Warranty offers 2 plans. However, Choice Home Warranty’s coverage extent and dollar limits are comparatively better than Select Home Warranty’s coverage.
- Choice Home Warranty’s plans are relatively more affordable than Select Home Warranty. Both companies offer attractive discounts to their customers.
- Select Home Warranty, at least initially, has lower dollar limits than Choice. However, with Select, your limits are increased after 3 months. Despite the eventual increase, Choice Home Warranty still remains the better choice in this regard.
Read our Select Home Warranty Review to learn more about this service provider.
Choice Home Warranty vs. First American Home Warranty
- Choice Home Warranty is spread across the country and is available in 49 US states, whereas First American warranty is available in 35 states.
- Both FAHW and CHW offer a basic plan and a slightly more comprehensive coverage option and seem comparable in this regard.
- The total number of items covered by FAHW is a little less compared to the total units compared by CHW.
Find out in our First American Home Warranty Review how the company performs in other aspects.
Choice Home Warranty vs. Cinch Home Services
- Cinch offers an expansive selection of items for coverage, some of which are unique compared to standard home warranty coverage.
- Choice Home Warranty’s dollar limits are more generous compared to Cinch. Choice also enjoys more popularity with its customers than Cinch.
You can clearly understand how Cinch fares in other aspects by reading our Cinch Home Services Review.
Company Details
Choice Home Warranty is a private enterprise offering service agreements for homes in exchange for an annual or monthly premium. The company was founded in 2008 in Edison, New Jersey, and is in its 14th year of existence. The current CEO, Jim Mostofi, has been heading the company since June 2021.
Methodology
As the oldest home warranty research platform, we have been reviewing these companies for a long while. We've been around as some promising new ones have grown while some scammy companies have fallen.
- Company's plans: We keep ourselves updated with industry trends and new offerings from different companies.
- Coverage: We evaluate home warranty companies periodically to check if their terms and conditions have changed and if their offerings align with living standards and home maintenance trends.
- Contract terms: We reach out to company representatives to clarify details that look murky. A thorough reading of their sample contracts is necessary in our process.
- Customer service quality: User reviews talking about customer service are more important than ever in our review strategy. The best thing about our website has always been that we provide a platform where companies can't obfuscate criticism.
- Trust: We ask companies to share documents with us to prove their credentials and keep an eye on their standing with the BBB.
Choice Home Warranty
Choice Home Warranty FAQs
Does Choice Home Warranty Cover A/C Replacement?
A.
Choice Home Warranty covers all components and parts of air conditioning systems. However, the contract does not extend to more than two systems below 13 SEER air conditioning systems, nor does it cover the window or portable units.
The central air conditioner should not have more than a 5-ton capacity and must not be a commercial unit. You can find more information on inclusions and exclusions in your sample user agreement.
Is A Home Inspection Necessary For Getting A Home Warranty?
A.
It is not compulsory to get a home inspection, but it’s a good idea to get one all the same. Choice coverage will be available regardless. They will, however, not cover any known and unknown pre-existing conditions causing malfunctions.
Does Choice Home Warranty Provide Roof Coverage?
A.
Choice Home Warranty offers roof leaks coverage, so you can get your roofs repaired at a meager cost. It is, however, an add-on option to the Basic Plan or the Total Plan.
Does The Choice Home Warranty Cover Electrical Issues?
A.
Yes, Choice Home Warranty does cover electrical issues as the plans cover the home’s electrical system. They cover most components and parts of the electrical system with a cap of $500 per year.
Is Choice Home Warranty Legitimate?
A.
Choice Home Warranty is licensed to operate in most states and is a registered company. They have been in business for nearly a decade.
Does Choice Home Warranty Replace Appliances?
A.
If Choice Home Warranty cannot carry out repairs for covered appliances, they might provide a replacement or cash instead of the same.
How To Cancel Choice Home Warranty?
A.
You can reach out to Choice Home Warranty’s customer service to cancel your agreement. Alternatively, you also have the option to request a cancellation in writing.
Does Choice Home Warranty Cover Normal Wear And Tear?
A.
Yes. The home warranty plans from CHW are intended to provide discounted repairs and replacements of home systems and appliances undergoing expensive breakdowns due to normal wear and tear.
How Does Choice Home Warranty Reimbursement Work?
A.
If Choice cannot carry out the repair or replacement services, they provide cash as reimbursement. The amount is paid out according to the terms and conditions of the home warranty contract. Sometimes, they may authorize users to hire technicians and reimburse the invoice generated.
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