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Home  /   Companies /   The Home Service Club
icon Last updated: September 4, 2020

The Home Service Club

The Home Service Club is among the highly rated home warranty companies in the country. They offer comprehensive coverage plans for your home’s systems and appliances. 

They are one of the few companies to offer their customers the option to track the status of repairs through the customer’s account. Customers also have the option to access their policy terms and manage their accounts 24 hours a day.

The Home Service Club offers some of the most extensive and thorough coverage in the industry. The Home Services Club has bagged a number of awards in the last few years. They were awarded the Best in Service award for 2015, 2016, and 2019 by HomeWarrantyReviews.com.

The Home Service Club
4.5 / 5
Based on 1,894 Reviews | Write A Review

$2,500

Estimated Appliance Coverage

$2,500

Estimated System Coverage

49

No. Of Active States

Yes

Complaint Resolution Program

WHY The Home Service Club?

  • The company was established in 2008
  • One of the few companies to offer service recall period of 90 days
  • Devoted staff of local service providers
  • Extremely responsive customer care executives
  • Participates in Complaint Resolution Program
  • Coverage limit between $6k to $9k for covered items
  • The policy comes into effect within 10 days

The Home Service Club Plans

The plans offered by The Home Service Club are flexible and built for the different requirements of homeowners. Whether you are a homeowner or if you are planning to purchase a home you should definitely consider checking out the two plans offered by The Home Service Club.

The two plans are- Standard Coverage & Comprehensive Coverage:

Customers opting for The Home Service Club plans can also add on coverage for things like their well pump, pool & spa equipment, water softener, sewage ejector pump, etc.

How Much Does a Home Service Club Warranty Cost?

The cost of Home Service Club plans starts at $400 and may increase based on the customers’ needs. Customers are required to pay a deductible each time a system or appliance needs to be repaired or replaced. The deductible varies from $65 to $125. The minimum contract length for the plans offered by Home Service Club is 12 months.

The Home Service Club's plans are ideal for people wanting to buy a new home or sell an existing one.

Standard Coverage
  • Electrical
  • Water Heater
  • Garbage Disposal
  • Central Vacuum
  • Ceiling Fans
  • Refrigerator
  • Oven / Range / Stove / Cooktop
  • Washers
  • Dryers
  • Dishwasher
  • Trash Compactor
  • Built-in Microwave Oven
  • Freestanding Ice Maker
  • Garage Door Opener
  • Built-in Food Center
  • Air Conditioning System
  • Heating System
  • Plumbing System
Comprehensive Coverage
  • Plumbing (including stoppages)
  • Electrical
  • Water Heater
  • Garbage Disposal
  • Central Vacuum
  • Instant Hot/Cold Water Dispenser
  • Ceiling Fans
  • Doorbells
  • Smoke Detectors
  • Refrigerator
  • Oven / Range / Stove / Cooktop
  • Washers
  • Dryers
  • Dishwasher
  • Trash Compactor
  • Built-in Microwave Oven
  • Freestanding Ice Maker
  • Garage Door Opener
  • Built-in Food Center
  • Air Conditioning System
  • Heating System
  • Ductwork
  • Kitchen Exhaust Fan / Attic Exhaust Fan
  • Whirlpool Bathtub
  • Sump Pump
  • Burglar and Fire Alarm Systems
  • Telephone Wiring
  • Pest Control
  • Hot Water Pump
  • Gas Leaks

The Home Service Club CLAIMS

The Home Service Club has a dedicated customer care team to serve you. The company also has a vast contractor network extending 15,000+ technicians to fix the malfunctioning devices in your home. Here’s what you need to do to file your claim smoothly.

  • You can file your claim by logging into the Home Service Club website or call up customer care
  • Once your complaint is registered HSC assigns a technician to repair or replace your system or appliance
  • Once the technician complete fixing or replacing your device, you must pay the service call fee as stated in your contract

Only file a claim if there really is a problem with any of your devices. If you file a claim and the technician does not find any malfunctions in your devices, you will still be required to pay a deductible. 

HSC has a very good reputation for settling claims with the customers, and the same is reflected in the reviews it has received over the last few years. The company has received several positive reviews acknowledging their efforts in claim settlements.

  States Covered
  Corporate Office
  States Not Covered

What Important Aspects Are Mentioned In HSC Contracts?

All customers buying an HSC home warranty plan must read the contract thoroughly before signing up. Important aspects such as the beginning period of your coverage and ending date of your contract are mentioned. Other pertinent details such as the plan you have opted for, and add on coverage options are also stated in your contract.

Once customers file a claim, HSC will send a technician within 12 business hours. On national holidays or weekends, it takes 48 hours working hours for the company to send a professional for an inspection. Customers are required to pay a trade service call fee or deductible each time a technician repairs or replace any of your devices.

HSC has the right to select the technician who comes over to repair or replace your devices. The service contractor may be affiliated with the company.

Customers can renew their services without facing any lapse in coverage offered by the company. If customers renew their contract after the previous contract has expired, coverage will begin 30 after the date of payment. The company may inspect your systems and appliances in the 30 waiting period.

THE HOME SERVICE CLUB FAQs

What are some of the perks that Home Service Club offers to their members?

HSC members receive top class services from some of the best technicians in the country. All HSC members can also access and manage their account 24/7 and also submit a claim online. The company’s customers are also eligible for many discounts on items like flooring and cabinetry. Customers should also know they will receive top-class equipment when older devices are replaced.

What is The Home Service Club’s phone number?

You can contact The Home Service Club at 800.601.1009. You can also reach out to the company through email info@hscwarranty.com. The customer care team will be delighted to help you out with anything.

Can I transfer my plan to the new homeowner before the contract expires?

Yes, you can transfer your contract to the new homeowner. All you need to do is reach out to customer care and they will assist you with the entire process. Selling a home can be a tedious process, and HSC makes sure the transferring of the home warranty plan is taken care of.

Does the Home Service Club conduct a home inspection before a customer buys a plan?

No, the company does not conduct any home inspection before a customer buys a plan. You can buy HSC plans online, or through the phone. If you are a new home buyer your real estate agent can help you with the process.

How can I submit a complaint about the Home Service Club?

You can submit Home Service Club complaints through the Complaint Resolution Program on HomeWarrantyReviews.com. The company will try to resolve the complaint through the CRP within 30 days. If the complaint is not resolved or the customer is not satisfied with the solution offered, the complaint gets posted as a negative review.

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The Home Service Club REVIEWS

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Allison Phillips, Rancho Cordova, CA

On Oct 16, 2020

The garbage disposal produced a loud noise while washing the dishes after a party and stopped working. Turned to HSC specialists by filing a claim, and two days later they went to my house and solved the issue.

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Trinity Jackson, Bronx, NY

On Oct 15, 2020

Our family has given nothing but appreciation for all the assistance HSC has supplied. Had a string of poor luck in recent months, one device broke down after the other, but Home Service Club was there to pick us all up.

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Rosanna Chase, Boonton, NJ

On Oct 12, 2020

My in-laws purchased a new swimming pool house. HSC as our home warranty supplier was great. They sent a guy to check the motor, and in less than an hour they got fixed.

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Silvia Bradford, Bradenton, FL

On Oct 09, 2020

Outstanding customer service! Every call I make, the service rep knows exactly what he's talking about and most of the time they just help me go through my appliances over the phone! I hate that my garage door opener broke down on the very first monday of the month. I felt like I was cursed. But HSC turned that situation around for me.

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Joseph Logan, Lakeland, FL

On Oct 08, 2020

I have one less thing to worry about ever since I joined the HSC family. The staff are very dependable and the repair men are very good at their job. I was happy to be serviced by their garage repairmen.

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Alexis Roberts, Ontario, CA

On Oct 06, 2020

I rely on HSC for everything that concerns my house. Without them I don't do what I would do now. I am so free to do anything in my job and social life. I asked them to replace my refrigerator but I guess it could take another year since they got to fix it when they visited.

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Matthew Rogers, Jersey City, NJ

On Oct 05, 2020

Smoke detector seemed to be damaged. Called HSC to explain my problem, and they sent someone to have it fixed the next day. Fantastic! They are the most reliable company here in New Jersey

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Mark Barker, Raleigh, NC

On Oct 05, 2020

The clothes come out of the unit soaking wet, even after the full cycle. Called up HSC and a representative arranged for a repairman. It turns out that something within the mechanisms are loose. So thankful it was immediately fixed!

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Linda Fields, Philadelphia, PA

On Oct 05, 2020

I recently noticed the broken bathroom tub in the guest room. I honestly did not foresee things such as these would happen. Fortunately, my neighbor told me about Home Service Club. I called up the number I found on their site and was connected to a really friendly service representative. She explained to me how the warranty system works. She patiently responded to my questions and clarifications. Who ne ..Read Full Review

I recently noticed the broken bathroom tub in the guest room. I honestly did not foresee things such as these would happen. Fortunately, my neighbor told me about Home Service Club. I called up the number I found on their site and was connected to a really friendly service representative. She explained to me how the warranty system works. She patiently responded to my questions and clarifications. Who new a broken tub would lead me to such a commendable company? I will definitely recommend. ..View less

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Trinity Carter, Fresno, CA

On Oct 05, 2020

Our roof was damaged when a century-old tree beside our house fell due to the typhoon. Really really grateful for HSC. I immediately called them up regarding the roof, which was fully repaired in three days. Really great.

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Olivia Martin, Ashland, PA

On Oct 05, 2020

The sink broke with all the dishes from my youngest's birthday party. Called HSC and told them what happened. A rep came to have the sink fixed. Never been more satisfied.

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Elizabeth Wilson, Kenner, LA

On Oct 05, 2020

Aircon started buzzing loudly in the middle of the night. Called them up first thing in the morning. Repairman came and swiftly fixed the unit. Really impressed with HSC! Happy to be with them in this community!

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Thomas Beasley, Santee, CA

On Oct 05, 2020

I'm truly amazed at how Home Service Club also includes minor repairs. Now I know that I'd no longer be bothered by problems at home. I got the new microwave I've dreamed of last week!

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Mark Lambert, Gainesville, FL

On Oct 05, 2020

I don't know exactly what happened but last weekend, my son-in-law visited the house to give us seedlings for the garden. He was just leaning over the sink when suddenly, we saw him slip off the edge of the sink and fall on our kitchen floor. He brought down half of the sink with him. I panicked but my daughter wasn't fazed. She just dialed Home Service Club and they were there that very same day. They h ..Read Full Review

I don't know exactly what happened but last weekend, my son-in-law visited the house to give us seedlings for the garden. He was just leaning over the sink when suddenly, we saw him slip off the edge of the sink and fall on our kitchen floor. He brought down half of the sink with him. I panicked but my daughter wasn't fazed. She just dialed Home Service Club and they were there that very same day. They had a replacement sink with them and was able to get everything back to normal within hours. What a weekend! ..View less

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Sarah Clark, Granville, NY

On Oct 03, 2020

The gutter in my grandparents' house fell! Probably because of lack of maintenance. Since they're already subscribed to HSC, I gave them a call and they went in for the repair. Kudos to them for their fast response!

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Mia Baker, Pompano Beach, FL

On Oct 03, 2020

So stoked to be part of the Home Service Club community! They are just so friendly and knowledgeable out there! I quizzed the repairman about the parts of the dryer that needed to be repaired. Not like I knew the right answers anyway but he was fairly confident so I believed him!

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Olivia Scott, Orlando, FL

On Oct 03, 2020

No complaints from us since we got ourselves a package from HSC. As our primary warranty agency, HSC caters to all of our needs and wants. Such a steal! I got the 5 year package and it actually extends to more than that! Lots of freebies when you sign up with HSC! Loyalty means everything to them

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Bernadette Ray, Salinas, CA

On Oct 03, 2020

Clearly, 5 stars for Home Service Club's outstanding work ethics! They have skilled and professional workers. Their repairs are really of quality. And they even have after-repair care! Great help from the Home Service CLub!

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Lizbeth Fox, Creswell, OR

On Oct 01, 2020

The HSC repair guys that serviced my broken washing machine were probably the best in their field. The unit looked so damaged that I thought it would take weeks before it gets repaired. But lo and behold, the guys that did the fixing managed to put it back together in just three hours! How cool is that?

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Liliana McCarthy, Minneapolis, MN

On Oct 01, 2020

The sheer effort that HSC expends to provide support to its customers is good sign of how they are dedicated to their work. It's amazing how fast they acted when I reported a leaking sink last night and by the following day, there are repair guys all ready to fix it for me at my door. Really impressive!

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