The Home Service Club has been around for over 13 years, serving across 50 states of the US. The company has managed to garner a good reputation in the market through its plans and services.
Home Service Club’s nationwide network of nearly 10,000 technicians is at par with the industry average. They offer two plans to customers- Standard Coverage & Comprehensive Coverage, starting at $51.25 per month. They also have a range of add-on coverage options to help you boost your protection plan.
This Home Service Club (HSC) review thoroughly overviews the company’s potential. This comprehensive insight is the combined result of our expert analysis and reviews provided by thousands of users. It highlights;
- Plans and coverage options offered by HSC
- Cost and discount details of the company
- Claims filing procedure of HSC
- Genuine feedback from Home Service Club Warranty customers
Company At A Glance
|Years In Business||15|
|Waiting Period||30 days|
|Coverage Limits||$6000-$9000 per plan|
|Option To Pick Your Own Contractor||No|
Why The Home Service Club?
- Home Service Club has been in the industry for over a decade.
- With nearly 10,000 technicians, HSC has built a wide nationwide network.
- The company has an exclusive combined plan of appliances and systems.
- HSC stands out for its add-on coverage of utility and outside service lines.
latest The Home Service Club reviews
Zoe Green , TX, Nederland
All it takes is a phone call and speak to one of their top client service reps and you\'re going to understand what I\'m talking about! Submitted a few claims for the heater and microwave oven and they were all successfully repaired for the long-term!Kylie Anderson , IL, Chicago Heights
I filed a claim for our exhausts. I was received well by the agent. The repair guy followed and arrived at my house promptly. I was disappointed though that the repair guy had to go out and get missing equipment. After that, he was able to repair the exhaust.Elizabeth Carter , NY, Rochester
Terrible! Why is that repair company still under HSC! Was so hard to contact them, when I got in touch with them, they were hours late! And the audacity for them to charge me still?Maria Perez , OH, Bowling Green
Customer support is great if there is a repairman issue and so on, but they become quite unsatisfactory when it comes to an immediate deadline. I asked them to repair my dryer last month and it took them more than 2 weeks to find me a repairman. I didn\'t know any good repairmen so I patiently waited for them to set us up with one! Repair went swimmingly though.Kayla Wright , AZ, Phoenix
I am really thankful for Home Service Club. I immediately called them up regarding our broken dryer, which was fully repaired in a day. Just wow! I still have 5 months left on my policy. Cannot wait to renew it!Madison Jones , PA, Philadelphia
I manage a few rentals close to the shoreline. An excellent partner for me is the Home Service Club. All my maintenance and fixes are managed by them. I had them check out the fixtures and the piping whenever I had leaks or inconsistent electricity. Good services for me!
Consumer Affairs4/5 (733)
Consumers Advocate4.3/5 (183)
Pros & cons of The Home Service Club
- Offers 13 months coverage on annual plans
- Has many add-on options in addition to standard plans
- Provides 90 days parts recall and 30 days labor recall
- Offers coverage for outside utility lines such as sprinkler, sewer line, and water line
- No 24/7 customer service
- Charges a fee for contract transfer
The Home Service Club Covered States
The Home Service Club offers services in all 50 U.S states.
The Home Service Club Plans
Home Service Club offers two home warranty options to homeowners: Standard Coverage and Comprehensive Coverage. The company has an extensive selection of add-ons that homeowners can add to their selected plan.
The Standard Coverage is the basic option, covering 18 home systems and appliances. This plan’s coverage at its price point is one of the cost-effective options in the market. The Comprehensive Coverage is their second plan, covering over 33 items. This plan also offers value for money for its price compared to other similar options in the market.
HSC also offers various optional coverage options such as the sprinkler system line, sewage ejector pump, roof coverage, utility & home service line coverage, and more.
The Home Service Club offers several unique options compared to the industry standard.Take a look at the offered coverage –
Air Conditioning ✓ ✓ Ceiling Fans ✓ ✓ Central Vacuum ✓ ✓ Dishwasher ✓ ✓ Dryer ✓ ✓ Electrical System ✓ ✓ Food Center ✓ ✓ Garage Door Opener ✓ ✓ Garbage Disposal ✓ ✓ Garbage Trash ✓ ✓ Heating System ✓ ✓ Compactor ✓ ✓ Refrigerator ✓ ✓ Microwave ✓ ✓ Oven/Stove/Cooktop ✓ ✓ Plumbing System ✓ ✓ Refrigerator Icemaker ✓ Washer ✓ Water Heater ✓ Alarm Wiring ✓ Ductwork ✓ Gas Leak ✓ Hot Water Pump ✓ Pest Control ✓ Smoke Detector ✓ Sump Pump ✓ Telephone Wiring ✓ Dispenser Hot Water ✓
Note – HSC also provides re-pro plans to home buyers that provide complete protection for the new property. Home sellers can avail benefits of the Listing Coverage Home Warranty plan to protect their homes and sell them faster. A real estate agent would help to avail of these services.
Apart from the Standard and Comprehensive plans, The Home Service Club provides coverage for various optional add-ons, which include:
- Roof Coverage
- Jetted Bathtub
- Well Pump
- Sewage Ejector Pump
- Pool Or Spa Equipment
- Water Softener
- Freestanding Freezer
- Spa And Spa Heater
- Plumbing Sprinkler
- Freestanding Additional Refrigerator
- Refrigerator Built-In Units With Dual Compressors
- Service Line
- Additional Freezer, Oven/Range/Cooktop, Microwave, Dishwasher, Or Water Heater
Image description: The Home Service Club Coverage From HSC Official Sample Contract
The Home Service Club Exclusions
All home warranty contracts cover repair and replacement costs of damage caused by normal wear and tear. Any malfunction or damage caused by accidents, natural disasters, hazards, or unforeseen circumstances will not be covered by the Home Service Club or any other home warranty.
Another exclusion you should be aware of is that certain parts or components of your covered item do not fall under HSC coverage. For example, microwave parts like door glass, latch assemblies, shelves, springs, etc., are not covered even if your microwave is covered. Similar exclusions apply to every covered item.
The service contract has an aggregate coverage limit of $6000 for its Standard Coverage plan and $9000 for its Comprehensive Coverage plan. The limit for each covered item also varies, as mentioned in the contract.
In case of a cancellation request, HSC charges a cancellation fee of $45 as administrative fees.
Image description: The Home Service Club Exclusions From HSC Official Contract
The Home Service Club Cost
Home Service Club plans start from $51.25 monthly and $649.95 annually for Standard Coverage. The Comprehensive Coverage, a more exhaustive option, starts at $62.50 per month and $799.95 annually.
The coverage options of both plans make it cost-effective as similar plans in the market often have lesser items in their coverage list.
Service Fee: $65 – $125
The amount may vary depending on your location and home size, any add-ons you choose, and other factors.
Trustworthiness & Customer of Home Service Club
Home Service Club has received a 4.5 rating from over 1,955 customer reviews on our platform. And an average of 3.9 to 4.5 ratings on other consumer review platforms. Therefore, The Home Service Club is worth considering if you’re in the market for a reliable home warranty company.
Based in Washington, D.C., this company provides standard coverage, comprehensive coverage, and optional add-ons to suit your needs. And the homeowners don’t have to worry about scheduling a home inspection or adhering to an age limit for covered systems and appliances.
While the Home Service Club may have higher prices than some competitors, many consumer reviews praise the company’s easy claims process and quick repairs.
Overall, if you’re looking for a reliable, customer-focused home warranty company that provides comprehensive coverage and exceptional service, The Home Service Club is can be considered. However, its high deductibles must not be skipped.
How To Buy A Home Warranty From The Home Service Club?
If you want to purchase a home warranty from the Home Service Club, start by submitting a quote request with us and finding out exactly how much you’d be required to pay.
Alternatively, you can buy your preferred HSC plan by placing an order on its website or contacting customer service.
Pro Tip – Before purchasing a home warranty, we advise reading our detailed article on “How to Buy a Home Warranty.” The guide contains detailed information on house warranties and the complete purchasing procedure.
The Home Service Club Claim Filing Procedure
The Home Service Club has a dedicated customer care team to serve you. The company also has a vast contractor network, extending over 10,000 technicians to fix the malfunctioning devices in your home.
Here’s what you need to do to file your service request smoothly:
- You can call customer service between 9 a.m. to 7 p.m., excluding weekends and holidays, or submit a claim online at any time.
- Once your service request is registered, the company assigns a technician to repair or replace your system or appliance. The technician visits your home at the scheduled time to diagnose the problem.
- After approval, the Home Service Club contractor will fix or replace your device depending on the item’s condition. You will also be required to pay the service call fee at this time.
On national holidays or weekends, it may take up to 48 hours working hours for the company to send a professional for an inspection. Customers must pay a trade call fee, or deductible, each time a technician repairs or replaces any of their devices.
At HomeWarrantyReviews.com, we are dedicated to providing in-depth home warranty reviews so you can choose the best home warranty company & make the most out of it. We examine, compare, and analyze the companies on the following factors:
- Pricing: We compare the costs of home warranty plans and determine if those are cost-effective. The pricing includes monthly/annual premiums, deductibles, and customer discounts.
- Coverage: We compare the plans offered by different home warranty companies. The coverage includes systems, appliances, and additional offerings.
- Claims: We look at customer reviews and determine how satisfied they were with the claims filing procedure, settlement, and response times.
- Transparency: We verify if the home warranty company is licensed within the appropriate industry and offer details on the CEOs, contractors, and several settled claims.
- Uniqueness: We examine if the company offers any additional services, advantages, or coverage alternatives and assess its quality vis-a-vis the competition.
- Customer Engagement: We assess the determination of home warranty companies responding to consumer problems in our Complaint Resolution Program.
Editorial Note on HomeService Club
We consider Home Service Club Home a reputable business in the sector with a lot of positive customer feedback. The company is particularly suitable for customers looking for a basic plan covering both systems and appliances at a reasonable price.
As most basic plans in the market only cover either systems or appliances, HSC offers a cost-effective option to customers. Additionally, the long optional coverage list also suits homes that are looking to get more coverage options at an affordable price.
The plans of HSC may not be suitable for customers looking for specific coverage of either systems or appliances. Such plans have also appealed to customers seeking minimum coverage options at entry-level price points for small homes.
The Home Service Club is a reputable home warranty company offering reasonable pricing and comprehensive coverage options. Customers can benefit from adaptable plans that cater to their specific needs.
Homeowners particularly appreciate HSC’s add-on package, which includes coverage for utilities and outside service lines. Overall, HSC can be a choice for homeowners looking for reliable and affordable home warranty options.
Quick Details About the Company
Below are some key facts regarding Home Service Club Warranty:
Year Of Establishment
305 Broadway, 9th Floor
Type Of Company
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- We have a unique Complaint Resolution Program.
The Home Service Club FAQsQ.
Does HSC Home Warranty Require Home Inspection?
No, the company does not conduct a home inspection before a customer buys a plan. You can buy HSC plans online or through the phone. If you are a new home buyer, your real estate agent can help you with the process.Q.
Can I Transfer My HSC Plan To The New Homeowner Before The Contract Expires?
Yes, you can transfer your contract to the new homeowner. All you need to do is reach out to customer care, and they will assist you with the entire process. A fee of not more than $55 will be charged for a successful transfer.Q.
Should I Buy A Homeowner Plan When My Real Estate Plan Expires?
To stay protected from unforeseen expenses, buying a home warranty once your real estate plan expires would be a good idea.Q.
How can I Get The Home Service Club Membership?
You must purchase a home warranty plan from the Home Service Club to join and enjoy their services and benefits. You should be careful when purchasing an HSC home warranty, as a different company called Homeservice Club in Canada offers the same services.
What Are Some Of The Perks That The Home Service Club Offers To Their Members?
HSC members receive top-tier services from some of the best technicians in the country. They can also access and manage their account 24/7 and submit a claim online.
The company’s customers are eligible for many discounts on flooring and cabinetry. HSC customers receive state-of-the-art equipment when older devices are replaced.
What Is The Home Service Club's Phone Number?
You can contact the Home Service Club helpline. You can also reach out to the company by emailing email@example.com.Q.
Is The Home Service Club Legit?
The Home Service Club is a registered company in many states. They have been serving customers since 2008.Q.
Are Roof Leaks Covered Under The Home Service Club Home Warranty?
HSC offers limited roof leak coverage under optional items.Q.
Does the Home Service Club Have Age Limits For Coverage?
The Home Service Club doesn’t restrict coverage based on the age of the home appliances and systems, nor do they ask for home inspections.
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