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America’s First Choice Review 2023

Name: America’s First Choice
Brand: America’s First Choice
Price: 33 USD
Availability: InStock
Rating: 3.0 (282 reviews)

America’s First Choice (AFC) has been in the business for 14 years providing comprehensive plans to homeowners. Learn more about the company's coverage, pricing, and contractual details in our in-depth AFC home club review.

3.0/5 (282)

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Save Big On The Appliance Repair Costs add this

Plans costs
$33 - $56

Service fees
$75-$125

Entire Plan Life service guarantee

14 Years in
Business

Covers in 46
states.

By HomeWarrantyreviews.com Team | Reviewed By Shashank Ramesh

America’s First Choice Home Club has been a prominent presence in the home warranty industry since 2009. The company exceeds industry standards by providing repair guarantees for the entire life of your plan, even for major repairs like water heaters and AC units. Their four plans cater to various needs, whether you require appliance coverage, system coverage, or a combination of both.

The following review is an insightful document prepared after extensive research on the best home warranty companies. This in-depth evaluation is intended to inform homeowners about various aspects of:

Plans and coverage details offered by AFC
Details on coverage and claim process
Genuine reviews submitted by AFC home club customers

Why America’s First Choice?

AFC members enjoy the most prolonged workmanship guarantee

The company provides extended warranty plans at a discounted price

AFC offers benefits such as auto insurance, home security, and much more.

The company has an online member portal for seamless repair requests.

HomeWarrantyReviews.com

3.0/5 (282)

Trustpilot

3.1/5 (16)

Consumer Affairs

4.2/5 (101)

Explore users’ experience of America’s First Choice

Irene , CA, Apple Valley

Compared to other providers, AFC had the same offer but at a slightly better price. The warranty I had with AFC Home Club was the most reasonable way to go for what they had to offer. My first experience with them was great. The only thing that I question was I had two issues with plumbing at the same time. One was the toilet and one was the issue with the sink. So, I contacted AFC and three people came up on the computer to choose from, it was my understanding to pick one. So, I picked one and then their people contacted me and said that they were selecting one and I’m like, “Wait a minute, no.” I didn’t get that idea. I’d already contacted somebody. The technician that came out was absolutely terrific. He contacted the home people, he got his money right away, which was fantastic to know that the person doing the work isn’t held up for payments for months and/or anything like that. Also, I got like three calls the same day double-checking that he did the work and he was good. I talked to them while he was here and it was just kind of like a little bit of overkill. But otherwise, it’s okay. I would recommend AFC.

Lucinda B , GA, Lithonia

Any time I call for a service request or with an account question it is handled professionally and efficiently. I have had no issues in dealing with this company or in getting service requests taken care of in a timely fashion. Highly recommend :-).

Jan Wolfe , TX, El Paso

The gentleman who called to check on us and ask if we wanted to continue is the same person who sold us the original contract years ago and has serviced our problems since. I like the continuity.

Sylvester Ramone , VA, Centreville

My fridge broke down last week. I submitted the issue on their website which I found pretty easy to use. They did call me back with some questions before my tech called which is fine, just needed some more detail I guess. On that call, I was given the tech information and the tech called me about an hour later. It was nice being in the know about when and from whom I would be contacted. Sams appliance came out the next day and was able to fix my issue. It took about 3 hours and he brought a few parts. Ended up being a pretty hefty repair but I paid my $75.00 fee and it was completed with nothing else owed from me. I recommend this company.

Marion J , GA, Columbus

I contacted AFC and the customer service was excellent. They informed me of what I needed to do to get my disposal replaced and once repairs were completed how to get reimbursed. Everything went as it was explained with no hitches or problems. I am very pleased with their service thus far. I would highly recommend this company to anyone needing or in search of a home warranty company. Please consider America\'s First Choice. I have experienced others and AFC has been the best in comparison

E LAnge , GA, Marietta

The blower motor went out on one of my HVAC units. I used my own HVAC company and AFC reimbursed me. It\'s great I can select my contractor. One I know will be on time and do the job correctly. Quite a few years back I had one of the other warranty companies and you never knew who they were sending. On top of that the work was terrible most of the time. Thanks AFC.

Pros & cons

Pros

Service guarantee for the entire term plan
Choice of technician
Plans with extra benefits available

Cons

Limited add-on options
Doesn’t cover pre-existing conditions

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Protect Your Home Appliances And Systems Starting As Low As $1.5/Day

Plans & Coverage of America’s First Choice

AFC Home Club offers four different plans to homeowners with varying coverage options:

Systems Plan offers basic protection for six major systems, including air conditioning, heating, plumbing, etc.
Silver Plan covers nine home appliances, including clothes dryers, washers, refrigerators, etc.
Gold Plan is an advanced protection option with 15 essential appliances and systems.
Platinum Plan is the most extensive coverage option offered by AFC. The plan offers protection for 18 major home systems and appliances.

In addition to the above coverage plans, the company also offers the flexibility to enhance the coverage with additional add-ons.

Let us take a look at the coverage:

Plans	System Plan	Silver Plan	Gold Plan	Platinum Plan
Ductwork	✓		✓	✓
Refrigerator		✓	✓	✓
Washers		✓	✓	✓
Dryers		✓	✓	✓
Dishwasher		✓	✓	✓
Freestanding Ice Maker				✓
Garage Door Opener		✓	✓	✓
Electrical System	✓		✓	✓
Water Heater	✓		✓	✓
Garbage Disposal		✓	✓	✓
Air Conditioning System	✓		✓	✓
Heating System	✓		✓	✓
Plumbing System	✓		✓	✓
Oven		✓	✓	✓

Optional Coverage

AFC offers the following additional add-on options to help you customize your plans as per your needs:

Electronics
Sump Pump
Septic System
Central Vacuum
Pool & Spa
Stand Alone Freezer
Roof Leak Repair
Well Pump
Second Refrigerator
Hot Water Dispenser
Double Oven

Find out what else your home warranty cover by taking a free quote here!

Coverage limitations & Exclusions

AFC Home Club offers a range of coverage caps for different systems and appliances. Check the table below to get the complete list of coverage limits of the company:

Items	Coverage Limit
Air Conditioning & Heating Systems	Unlimited
Built-In Microwaves	$500
Garage Door Openers	$500
Interior Electrical	$500
Plumbing Systems	$500
Water Heaters	$1000
Major Appliances	$3000
Ceiling/Exhaust Fan/Garbage Disposals	$150

Moving on, the company also provides details on the coverage limits offered for optional items. Take a look:

Optional Items	Limits
In-Ground Pool/Spa Equipment	Up to $500
Well Pump	Up to $500
Sump Pump	Up to $500
Central Vacuum	Up to $150
Stand Alone Freezer	Up to $500
Second Refrigerator	Up to $500
Septic System	Up to $500
Hot Water Dispenser	Up to $150
Roof Leak Repair (Single-Family Homes Only)	Up to $250

AFC Home Club covers most appliances and significant home system problems. Although they do have exclusions, they are:

Cosmetic defects, lack of maintenance, rust or corrosion, misuse, collapsed ducting, and sedimentary build-up
Lightning strikes, missing components, and animal or bug damage
Any sort of damage caused by Acts of Gods and natural calamities
Bacterium, virus, fungus, mold, and mildew-related malfunctions

Note- The Company discloses the exclusions directly on its website or in the sample contracts. Before purchasing the service make sure to read what your plan covers.

AFC Home Club Cost

AFC’s plans typically range from $33 to $52 monthly. The Silver Plan starts at $33 monthly, the Systems Plan at $40, the Gold Plan at $47.08, and the Platinum Plan at $51.83 monthly. The cost of the plans varies based on the service fee you choose, which ranges from $75 to $125.

The table below offers a detailed overview of the costs of the various plans of AFC Home Club:

Plans	Silver Plan	System Plan	Gold Plan	Platinum Plan
Cost at $125 Service Call Fee	$33	$40	$47.08	$51.83
Cost at $100 Service Call Fee	$35.33	$42.42	$49.42	$54.17
Cost at $75 Service Call Fee	$37.67	$44.75	$53.33	$56.50

*Please note the above-listed price is for New York. The price may vary according to your state of residency. We recommend reading the fine print of your home warranty policy to learn the precise cost of the plan.

Choose from the best in the market. How? Get a free quote now!

Trustworthiness, Customer Service, & Editorial Note Of AFC Home Club

With over 1400 Google reviews and a rating of 3.7 stars, AFC Home Club has received a diverse range of feedback from customers. This indicates that customer sentiment is mixed, with varying levels of satisfaction experienced by different individuals.

Analyzing the reviews, it becomes evident that customers appreciate AFC Home Club’s prompt response to service requests. However, some customers have expressed concerns regarding the competency of the company’s technicians.
AFC Home Club’s range of plans are slightly above average in the industry. However, what sets AFC apart is their inclusion of free credit monitoring and emergency alert services, providing added value to customers.
The combination of competitive pricing and additional benefits helps the company to maintain a strong presence in the market, offering homeowners a comprehensive home warranty solution.
Furthermore, AFC Home Club offers a convenient system for service fees. Customers can select from three flat rates of $75, $100, or $125 per service call, giving them control over the plan’s overall cost. This flexibility allows homeowners to choose a service fee that suits their budget and preferences.
Although the pricing structure offers control to the customers, it may be difficult to understand due to the complex structure of the price. As the cost of the plans differs based on the selection of the deductibles, it may confuse some customers.

Our editorial opinion is that AFC is worth considering for homeowners seeking a home warranty provider that offers flexible plans and additional benefits such as home and auto insurance, utilities, and home security.

However, the company may offer a slightly smaller menu of optional coverages than some competitors. Still, they make up for it with various advantages that set them apart. From the flexibility to choose your technician to additional benefits like home security and valuable discounts, AFC Home Club strives to provide a comprehensive experience for homeowners.

Claim Filing Procedure

Filing a claim with America’s First Choice requires a few simple steps. Follow the pointers mentioned below for a hassle-free claims process.

If you notice a system or appliance malfunctioning in your house, you must file a claim online or via a phone call
Depending on your requirement, you can choose a contractor of your choice, or the company will send a technician to analyze the problem
The component will either get repaired or replaced as per the technicians’ view
Pay the necessary service call fee as stated in your contract

Methodology

At HomeWarrantyReviews.com, we are dedicated to providing in-depth home warranty reviews so you can choose the best home warranty company & make the most out of it. We examine, compare, and analyze the companies on the following factors:

Pricing: We compare the costs of home warranty plans and determine if those are cost-effective. The pricing includes monthly/annual premiums, deductibles, and customer discounts.
Coverage: We compare the plans offered by different home warranty companies. The coverage consists of systems, appliances, and additional offerings.
Claims: We look at customer reviews and determine their satisfaction with the claims filing procedure, settlement, and response times.
Transparency: We verify if the home warranty company is licensed within the appropriate industry and offer details on the CEOs, contractors, and several settled claims.
Uniqueness: We examine whether the company provides additional services, advantages, or coverage alternatives that set them apart.
Customer Engagement: We assess the determination of home warranty companies responding to consumer problems in our Complaint Resolution Program.

Conclusion

When considering a home warranty provider, AFC Home Club offers some notable features to weigh in your decision-making process. While the industry standard for plan length is one year, AFC provides a discounted three-year option, giving homeowners a long-term solution. The flexibility to choose between monthly or annual payments is also convenient.

However, the pricing can be a deciding factor for many. It is essential to carefully calculate the cost of the plan you choose and weigh it against the extra benefits AFC Home Club provides. Take your time to evaluate your options and choose a home warranty provider that best suits your needs.

Looking for the finest home warranty? Get your free quote right here!

Quick Details About The Company

Year Of Establishment	2009
CEO	John Craddock
Address	1337 Canton Rd Ste B, Marietta, Georgia, 30066, United States
Type Of Company	Private

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We are America's first independent Home Warranty Research and Review platform and have been in existence for 14+ years
More than 80+ companies are listed with us
We have over 100,000 genuine & verified customer reviews
We use a two-step verification process to maintain the authenticities of reviews
We have a unique Complaint Resolution Program.

Frequently Asked Questions (FAQs)

What Is America’s First Choice Home Club Phone Number?

You can reach America’s First Choice Home Club by dialing 1-855-613-4555 to file claims. If you want any of your queries answered, dial 1-866-242-0629. The company’s customer care team will be happy to help you with any claims or clarifications that may require assistance.

Why Is It Important To Read AFC Home Warranty Contract Before Signing Up?

Reading the AFC home warranty contract can help you understand intricate details about coverage, cancellation, transfer of the policy, etc. If you are confused or stuck regarding certain details written in your policy, you can always contact customer care to clarify your doubts.

Does AFC Home Club Put A Cap On The Number Of Claims I Can File?

No, America’s First Choice Home Club does not cap the number of claims you can file during the tenure of your contract. However, it is essential to note that you must only file a claim when an item is malfunctioning not to waste your valuable time or the technicians’ time.

Where does AFC Home Club Offer Its Services?

AFC Home Club Warranty offers services in 46 states except for California, Washington, Florida, and Hawaii.

What Are The Discounts Offered With AFC Plans?

AFC Home Club goes beyond offering exclusive benefits to its customers. As a member, you can access various discounted rates on products and services. To fully take advantage of these benefits, speaking with a representative who can provide you with all the details and ensure you receive the maximum value from your membership is highly recommended.

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America’s First Choice Review 2023

Why America’s First Choice?

Explore users’ experience of America’s First Choice

Pros & cons

Enquire For Cost-effective home warranty plans

Plans & Coverage of America’s First Choice

Coverage limitations & Exclusions

AFC Home Club Cost

Trustworthiness, Customer Service, & Editorial Note Of AFC Home Club

Claim Filing Procedure

Methodology

Conclusion

Quick Details About The Company

Why Should You Trust HomeWarrantyReviews?

Frequently Asked Questions (FAQs)

You May Also Be Interested In

America’s First Choice reviews

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