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Updated on June 23, 2023

First Premier Home Warranty Review 2023

By HomeWarrantyreviews.com Team | Edited By Shashank Ramesh

Headquartered in New York, First Premier Home Warranty has been around for over 30 years and has established itself as an experienced home service professional. First Premier Home Warranty emphasizes building a network of trustworthy and highly skilled repair contractors. They handle repairs and replacements through their network and don’t outsource underwriting or claims fulfillment to any third-party company.

Our editors have curated this detailed First Premier Home Warranty review by analyzing the company’s services and customer reviews. This review should help you with

Company’s plans, pricing, and coverage
Process of purchasing a home warranty plan
Claim filing process

2.6/5

27 Customer Reviews

Company At A Glance

Years In Business	34
Plan Costs	$39- $45
Waiting Period	30 days
Coverage Limits	N/A
Service Fee	$75
Option To Pick Your Own Contractor	No

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Why First Premier Home Warranty?

First Premier Home Warranty has a strong network of vetted service professionals
The company accepts claims 24/7/365
First Premier offers a varied range of optional coverage
First Premier caters to both homeowners and realtors

latest First Premier Home Warranty reviews

Danielle Frand , NJ, Wickatunk

Great home warranty, took advantage and did the research they have great rates and good service
Larry David , NJ, Wickatunk

Our agent was helpful and knowledgeable in providing us with the details we needed in deciding to purchase a home warranty. The whole process was very easy, and they gave us the best price deal for our warranty. The coverage was the best I found, and they offer incentives to earn extra months of coverage for free! We hope we never have to use the policy, but it’s comforting to know that we are covered if we do. Thanks!
Larry David , NJ, West Long Branch

Amazing! after my first claim with them they came down to fix my dryer and had the new one replaced for me. Thank you tys** in claims for assisting on my claim
Micky Mcphearson , NY, Brooklyn

I called home First Premier Home Warranty to file a claim and it was one of the nicest experiences I have ever had. I was so frustrated about the problem I called about. The claim representative T**** really made it easy for me to understand everything and put my mind at ease. Within a few hours he had a technician at my house diagnosing my washing machine, after the diagnosis our lovely technician called the authorization department at First Premier and had it approved within minutes!! Very satisfied with this company. I definitely recommend them!
candy reynolds , NJ, Rumson

Very Trustworthy company! **** helped me find a amazing deal for me and my mothers home , they even applied a senior discount for my mother. i had one claim so far for my oven and they came within 24 hours and had it repaired . Very happy with First Premier!
kennedy blair , NC, Cary

Great service ! With an excellent Customer Service ! I would give 10 stars ! **** worked with me step by step and saved me so much. Very happy with FIRST PREMIER HOME WARRANTY!! Would recommend to all!

HomeWarrantyReviews.com

2.6/5 (27)

Trustpilot

4/5 (141)

Consumer Affairs

4.3/5 ( 176)

Yelp

1/5 (19)

Sitejabber

2/5 (7)

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Pros & cons of First Premier Home Warranty

Pros

Offers various discounts on annual plans
Provides optional roof leak coverage

Cons

Does not provide complete details on coverage limits
Not available in many states

First Premier Home Warranty Plans

First Premier offers two comprehensive home warranty plans for homeowners. – Premier and Platinum Plans.

Premier Plan covers 15 home systems and appliances, including plumbing, electrical, water heater, dishwasher, oven/range/microwave, etc.
Platinum Plan covers 20 home systems and appliances, including everything from the Premier plan, plus two air conditioners and heating systems, a refrigerator, a washer, and a dryer.

The Premier plan is a more basic option, while the Premier Platinum plan is suitable for people with bigger homes and multiple units. Take a look at the table below for a better understanding of the plans.

Items	Premier Plan	Platinum Plan
Plumbing System	✓	✓
Water Heater	✓	✓
Plumbing Stoppage	✓	✓
Whirlpool Bathtub	✓	✓
Electrical System	✓	✓
Oven/Range/Stove	✓	✓
Cooktop	✓	✓
Built-in Microwave	✓	✓
Sump Pump	✓	✓
Dishwasher	✓	✓
Garbage Disposal	✓	✓
Trash Compactor	✓	✓
Ductwork	✓	✓
Ceiling & Exhaust Fans	✓	✓
Garage Door Opener	✓	✓
A/C System (2 Units)		✓
Refrigerator		✓
Heating System (2 Units)		✓
Clothes Washer		✓
Clothes Dryer		✓

Optional Coverage

You can customize your plans by adding optional items to them for more personalized coverage. Here’s the list of optional extras.

Pool / Spa
Additional Spa
Limited Roof Leak
Central Vacuum
Sump Pump
Well Pump
Septic System
Septic Pumping
Second Refrigerator
Stand Alone Freezer
Water Softener
Water Softener
Refrigerator Ice Maker
Free Standing Ice Maker
Add’I A/C System
Add’I Heating System
Add’I Water Heater
Add’I Garage Door Opener
Add’I Oven/Range/Stove
Clothes Washer
Clothes Dryer
Sprinkler System

First Premier Home Warranty Exclusions

A home warranty plan generally does not cover accidental damages, Acts of God, pre-existing conditions, etc. Moreover, the company has a liability limit of $1,000. Your First Premier Home Warranty may also have some exclusions, so we recommend carefully reading your sample service contract.

First Premier Home Warranty Cost

First Premier Home Warranty’s plans have flexible pricing, as customers can pay the premiums monthly or annually. The Premier Plan starts at $39.99/ month, a bit higher for a basic plan.

On the other hand, Platinum Plan is priced at $47.99/month, which is suitable for anyone looking for comprehensive coverage at reasonable pricing. Other than the premiums, the deductible comes at $75 per claim.

Take a look at the table below to understand the pricing precisely.

	*Premiums (Monthly/Yearly)*
Type Of House	Premier	Platinum
Mobile	$33.99 / $399.99	$39.99 / $419.99
Condo/Townhouse/Single-Family	$39.99 / $419.99	$47.99 / $499.99
Two Family	$56.17 / $649.99	$64.50 / $649.99
Three Family	$64.50 / $749.99	$72.83 / $749.99
Four Family	$72.80 / $849.99	$81.60 / $849.99

Note: The prices are subject to change as per your location. Also, the premiums mentioned above are for homes in Florida state.

First Premier Home Warranty Discounts

The company offers $200 off on all payment modes, but two months of free coverage and limited roof coverage are only available on the annual purchase.

Trustworthiness and Customer Services Of First Premier Home Warranty

First Premier Home Warranty offers two straightforward plans to customers: Premier with basic coverage and Platinum with comprehensive coverage. The premium and deductible price structures are also reasonable concerning the coverage offered.

The company has gotten multiple positive ratings for such services, with ratings of 4.1/5 on Google and 3.25/5 on BBB, based on numerous customer reviews. One of the qualities that have won First Premier many positive ratings is its promptness and the competence of its service employees.

However, compared to the market competitors, FPHW’s coverage limits are less generous, only $1,000. Most customers also regarded the company’s contract to be challenging to comprehend. And for such reasons, the company has received below-average ratings of 2.5/5 on our platform.

We also noticed that many customers had used BBB as a platform to raise their complaints, and the company is actively responding to close them. This shows that the company is trying to keep the customers satisfied. However, we recommend FPHW also work on enhancing coverage limits.

First Premier Home Warranty Claims

You can file a First Premier Home Warranty service request online or call the company’s toll-free number ((800)388-1918). The company can be contacted through email (info@firstpremierhomewarranty.com), but contact them over the telephone for a quick turnaround.

FPHW then assigns a service contractor to solve your problem within two working days during the week and four business days over the weekend (based on when you file a request). They may expedite emergency requests.

You must pay the trade service call fee ($75) specified in your contract when the service contractor comes to diagnose the problem.

How To Buy A Home Warranty From First Premier Home Warranty?

You can purchase plans from First Premier Home Warranty by getting free quotes from us or the company’s website. To buy a plan, you must fill out a form with your details, such as name, address, and property type.

Additionally, we recommend reading our detailed article to learn more about how to purchase a home warranty.

Methodology

At HomeWarrantyReviews.com, we are dedicated to providing in-depth home warranty reviews so you can choose the best home warranty company & make the most out of it. We examine, compare, and analyze the companies on the following factors:

Pricing: We compare the costs of home warranty plans and determine if those are cost-effective. The pricing includes monthly/annual premiums, deductibles, and customer discounts.
Coverage: We compare the plans offered by different home warranty companies. The coverage consists of systems, appliances, and additional offerings.
Claims: We look at customer reviews and determine their satisfaction with the claims filing procedure, settlement, and response times.
Transparency: We verify if the home warranty company is licensed within the appropriate industry and offer details on the CEOs, contractors, and several settled claims.
Uniqueness: We examine whether the company offers additional services, advantages, or coverage alternatives that set them apart.
Customer Engagement: We assess the determination of home warranty companies responding to consumer problems in our Complaint Resolution Program.

Editorial Note On First Premier Home Warranty

According to our editorial analysis, First Premier Home Warranty is the right choice for anyone looking for a home warranty that is affordable yet comprehensive. The company offers plans in different price ranges with varying levels of coverage.

The company’s regular discounts and service credentials are another plus for prospective customers. However, FPHW’s low caps may not be suitable for everyone.

Conclusion

When you choose First Premier Home Warranty for your home, know the terms, conditions, liability limits, exclusions, etc., beforehand. So, later you are not taken aback by the claim denials.

Quick Details About The Company

The table below will help you know more about the First Premier Home Warranty. Take a look:

Year Of Establishment	1989
CEO	Vince Walker
Address	2918 Avenue R, Brooklyn, New York, 11229, United States
Type Of Company	Privately Held

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Frequently Asked Questions (FAQs)

Does First Premier Home Warranty Offer Homeowner's Insurance?

No. First Premier Home Warranty is not an insurance dealer. The company offers a home warranty, which is a service contract that offers discounted repairs and replacements on home systems and appliances.

On the other hand, a homeowner’s insurance covers your liability for damages due to events like theft, fires, etc. which a home warranty does not cover. Homeowners’ insurance would not cover appliances that stop working due to natural wear and tear.

What Is First Premier Home Warranty's HVAC Coverage?

First Premier Home Warranty covers HVAC systems up to 5 tons capacity. Electrical air conditioning systems’ components and mechanical parts are covered for below 13 SEER and R-22 equipment.

They will not cover electronic air cleaners, window units, non-ducted wall units, leaks, refrigerant conversion, drain line stoppages, filters, maintenance issues, rusted or corroded coils, etc. Read your service agreement thoroughly for more information.

Can I Transfer My First Premier Home Warranty Plan If I Sell My Home?

If you are about to put your home on the market, consider purchasing a realtor plan in consultation with your realtor. If you have several months left on your home warranty plan, you can quickly transfer the plan to a new owner by just notifying First Premier Home Warranty