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HomeServe USA stands out with its diverse, specialized plans, unlike generic “basic” or “comprehensive” options competitors offer. They target specific areas like water lines, heating, or cooling systems, appealing to homeowners who are aware of their needs and seek focused protection. 

This review, informed by real customer experiences and expert insights, delves into:

  • Breakdown of HomeServe’s plans and coverage details
  • Claim process and customer service experience
  • Home Service Club’s reviews from users

Why HomeServe USA?

qualified_local_techinician

HomeServe USA has sold over 8.7 million service plans to over 5 million households.

affordable_plans

The company has established partner networks in over 1,100 municipalities.

affordable_pricing

HomeServe offers a one-year repair guarantee, the highest in the industry.

claims_hotline

The company has over 2,500 contractors in its nationwide network

HomeWarrantyReviews.com

fourhalf_star

4.4/5 (40)

Trustpilot

twohalf_star

2.1/5 (18)

Consumer Affairs

threehalf_star

3.8/5 (260)

Explore Verified Consumer Reviews for HomeServe USA

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Mary Ann MA , FL, Venice
five_star

We have been very pleased with this INCREDIBLE company!! The plumbing plan we have is AFFORDABLE and has covered us 100% for our plumbing problems over the last few years including blocked sinks, busted leaking hot water heater, even a major water pipe leaking under our kitchen slab!! We would have had to spend THOUSANDS$$ but thanks to #HomeServ, it literally was 0$ cost to us!!... and they use EXCELLENT plumbers such as #HersandHisPlumbing and #NextPlumbing, our 2 favorites!! Thank you HomeServ, you are truly PEACE OF MIND!! ??????

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udabahgee , WV, Vienna
five_star

I have gas, water and sewer line coverage on my home with HomeServe. A week or so ago I smelled a gas leak by the front door coming from under the porch where the gas line goes into the house. It took a couple of times of smelling it to be sure it wasn\'t just a pressure regulator venting. I found the riser coming out of the ground had rusted and was leaking. I called HomeServe that afternoon and the next morning I was contacted that a contractor would be in touch with me. Well, contractors are very busy, so it was shortly after noon when he came. He condemned the whole gas line from street to house and told me it was all covered. He immediately made a call to HomeServe and started the ball rolling. He said it usually takes 24 hours or so to get approval, but that HomeServe was the best company that he did warranty work for, because they were faster than the others and were prompt paying him when the work was done. After he left, I called HomeServe and told them of our good experience with the contractor and that it was due to be cold the next couple days. They approved the repair within the next few hours and the contractor was here the next day to install new gas line. I couldn\'t be happier with their service, and choice of contactors. Everything was worked out without any having to jump through any hoops. All contacts were pleasant with everything easily discussed and HomeServe was genuinely concerned that we get our repairs as quickly as humanly possible. I can\'t say enough about the positive experience with them, and will definitely continue my coverage going forward. There seems to be few things in life that turn out as you think they should, but this one is a very pleasant experience indeed. If you have to have problems with your home, which can be frustrating, it\'s nice to know you have coverage that is solid and you won\'t get any hassle about repairs. HomeServe definitely earned my respect by the way they handled my claim. I probably talked with three or four different people throughout the process and ever time was a very professional and pleasant experience. I know it\'s hard to believe reviews these days, and I\'m sorry I can only give them 5 stars, but they really did do just as they claim in their ads.

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Marie , NY, North Babylon
five_star

My heat would not go above 65 I had it on 72 and when i put it on 85 it went up to 72 . One of my rooms is on a cement slab and always was so cold out there. The repair person came on January 27th not only fixed my heat but now the cold Room is now I lot warmer He installed a new pump and now the water is hot flowing through my baseboards in all of my rooms. I can\'t remember his name but you did a wonderful wonderful job and I want to thank him. I was a little surprised as to why this wasn\'t noticed before especially with that outside Room. Again thank you

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Pros & cons

Pros

  • Offers a one-year labor guarantee on covered repairs
  • No fee to make service call
  • Offers both individual and combo plans

Cons

  • No optional add-ons to plans

Enquire For Cost-effective home warranty plans

Protect Your Home Appliances And Systems Starting As Low As $1.5/Day

Plans & Coverage Of Homeserve USA 

Homeserve offers coverage for gas lines, exterior sewer & septic lines, and exterior water service lines. Most plans are systems-centric, while a few combo plans cover some appliances. 

HomeServe USA also has specific plans covering heating, cooling, water heaters, and electronic devices such as computers, cell phones, tablets, and televisions. They offer combo plans, including multiple systems under a similar category, such as Complete Plumbing Plan and Interior Protection. 

Take a look at the table below to understand the different plans offered by the company.

Plumbing Plans

Electrical Plans

Heating and Cooling Plans

Combo Plans

Water Service Line Plan

Interior Electric Plan

Heating System Plan

Home Comfort Plan

Home Plumbing & Drainage Combo

Exterior Electric Plan

Cooling System Plan

Interior Protection Plan

Exterior Sewer/Septic Line Repair Plan

Tech Protection Essential 

HVAC Combo Plan

Complete Plumbing Repair Plan

Exterior Pipes Combo Plan

Electrical Surge

Water Heater Repair Plan

 

Interior Plumbing & Drainage Combo

Tech Protection Premier

Water Heater Repair & Replacement Plan

 
   

Gas Line Plan

 

Now, let’s comprehend the coverage offered by Homeserve USA under each plan.

Plumbing Plans

Electrical Plans

Heating & Cooling Plans

Combo Plans

Home Comfort: Covers heating and cooling plus gas line:

  • Interior Gas Line 
  • Exterior Gas Line 
  • Cooling System 
  • Heating System 
  • Water Heater Repair

Interior Protection: Covers everything from Home Comfort plus plumbing lines:

  • Interior Plumbing 
  • Interior Drainage 
  • Interior Gas Line 
  • Exterior Gas Line 
  • Interior Electrical Line 
  • Cooling System 
  • Heating System 
  • Water Heater Repair

Complete Plumbing: Covers nine extensive plumbing services:

  • Exterior Water Service Line 
  • Exterior Sewer / Septic Line 
  • Exterior Sewer / Septic Line Restoration 
  • Interior Plumbing, Interior Drainage 
  • Drain Cleaning 
  • Interior Gas Line 
  • Exterior Gas Line 
  • Water Heater Repair

Note: The cost and availability of each HomeServe USA plan vary from city to city. Check your local HomeServe branch for more information on the available plans and costs.

Coverage Limitations & Exclusions

The dollar limit for each coverage option is as follows:

Plans

Limits

Exterior Water Service Line

Up to $7,000

Exterior Water Service Line restoration

Up to $1,000 

Exterior Sewer/Septic Line

Up to $10,000

Exterior Sewer/Septic Line Restoration

Up to $1,000 

Interior Plumbing & Drainage 

Up to $3,000

Heating & Cooling Plans

Up to $8,000

Home Plumbing & Drainage

Up to $12,000

Heating Systems

Up to $1,750

Gas Line Plus

Up to $8,000

Cooling Systems

Up to $1,750

Electrical Plans

Up to $3,000

Complete Plumbing

Up to $10,000

Interior Electrical Line

Up to $2,500

Exterior Electrical Line

Up to $3,000

Electrical Surge 

Up to $1,000 

Home Comfort

Up to $10,000

Interior Protection

Up to $10,000

Tech Protection Essential

Up to $3,000

Tech Protection Premier

Up to $3,000

Note: HomeServe USA does not offer coverage for optional items.

HomeServe USA also does not cover the following:

Note: There may be other exclusions to your HomeServe home warranty plans; we recommend you read the service contract carefully.

Homeserve USA Cost

The cost varies depending on the selected plans, partner, discounts, and location. You can expect to pay anywhere from $3.99 to $55.99 monthly.

Have a look at the average breakdown of monthly premiums:

Plan

Monthly Cost

Exterior Water Service Line

$8.98

Exterior Sewer/Septic Line

$12.98

Interior Plumbing & Drainage

$18.99

Cooling System

$12.99

Water Heater Repair

$9.49

Water Heater Repair & Replacement

$12.99

Interior Electrical Line

$11.99

Exterior Electrical Line

$5.49

Home Plumbing & Drainage

$21.98

Complete Plumbing

$41.99

Heating and Cooling

$19.99

Home Comfort

$29.99

Interior Protection

$55.99

Tech Protection Essential

$11.99

Tech Protection Premier 

$17.99

Electrical Surge

$3.99

Note: Prices vary as per your location and selected coverage. Contact your nearest HomeServe branch or log on to their website and share your location to get accurate HomeServe USA plans’ prices.

Review Of Plans, Coverage & Customer Service Of Homeserve USA

Homeserve USA’s customer reviews have been positive on our platform, as evidenced by the rating of 4.4 out of 5. The company also has a similar rating of 4.4 out of 5 on Google reviews, which shows a commendable display of customer service.

Review Of Homeserve USA’s Plans & Coverage

Review Of Homeserve USA’s Customer Services

Homeserve USA’s Claim Filing Procedure: Phone Number, Web Portal, & Online Form

You can start filing claims after the 30-day waiting period. To file a claim with HomeServe USA, follow this procedure:

Conclusion

HomeServe USA offers various services to homeowners and is available in all states. However, before purchasing its services, we recommend reading the fine print carefully and understanding the coverage offered in your location.

Quick Details About The Company

Founder

Richard Harpin

Year Of Establishment

2003

 

CEO

 Tom Rusin

Address

 Norwalk, Connecticut, United States

 

Type Of Company

Private 

Why Should You Trust Us?

Frequently Asked Questions (FAQs)

Q.

What Is The HomeServe USA Repair Plan?

A.

The Homeserve USA repair plan covers several of your home’s critical items. Many of its plans cover essential elements such as plumbing, heating, cooling, and electrical.

Q.

Does HomeServe Cover Sewer Lines?

A.

Yes, the company does provide coverage for your exterior sewer/septic line. Several necessary sub-components, such as unblocking, fusing, welding, and more, get covered under this option.

Q.

Are Reading HomeServe Reviews Important?

A.

Yes, reading HomeServe USA reviews gives you a better idea of the quality of service offered. The experience of other customers is a handy yardstick to measure the quality of the company’s services. As a result, it is also a good practice for you to write a review if you’ve been a customer of HomeServe USA for a long time. 

Q.

Is A Deductible Applicable When Customers File Claims?

A.

Homeowners opting for the services of HomeServe USA need not pay any deductible amount. Customers can benefit from this as the money saved can be spent elsewhere for other essential purchases. But check your service contract for the exact annual or monthly premium amount.

Q.

How Does A Customer Cancel The Company's Policy?

A.

If customers want to cancel their policy for any reason, it can be done by contacting customer care. Make sure to give the customer care executive specific details regarding your cancellation. It will ensure you receive a quick and hassle-free cancellation process and a refund if applicable.

You can get a full refund if you cancel within the first 30 days. However, after 30 days, the company will give a pro-rata refund minus any claims paid.

Q.

Where does Homeserve USA offer its plans?

A.

You can find HomeServe’s protection plans in all 50 US states.

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Customer Reviews On HomeServe USA

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We allow reviews only from genuine customers of home warranty companies, past or present. Your review should be genuine and not provided in the expectation of monetary rewards from any company.

Reviews from employees of home warranty companies or named competitors are not encouraged. We will also not allow reviews that are too short or abusive. We may withhold reviews that in our discretion do not meet the above criteria.

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