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Residential Warranty Services has operated since 1988, with its headquarters in Carmel, Indiana, USA. They offer home warranties across all 50 states, ensuring nationwide availability. It offers two comprehensive plans to homeowners, real estate professionals, and home buyers & sellers.

This review results from analyzing hundreds of user reviews and conducting exhaustive research by our editorial team. It intends to help homeowners get the following information:

  • Plan, costs, inclusions, and exclusions
  • Guide on claim filing procedure
  • Our editorial viewpoint

Why Residential Warranty Services?

HomeLife Warranty Protection offers budget-friendly plans

Residential Warranty Services offers 5 year warranty on the roof protection plan

Global Home USA has home inspection services included in its plan

The company covers failures caused by rust or corrosion in appliances and systems

Home Warranty Inc. offers the freedom to select a local contractor

RWS provides specialized coverage for sewer lines

HomeWarrantyReviews.com

threehalf_star

3.5/5 (238)

Yelp

two_star

2/5 (224)

Google

threehalf_star

3.3/5 (840)

Explore Verified Consumer Reviews for Residential Warranty Services

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Johannes Sabine , GA, Athens
five_star

The home warranty plan I purchased offers comprehensive coverage for major home systems. When my HVAC system malfunctioned, they quickly sent a qualified technician who expertly diagnosed and fixed the issue. The customer service team was very responsive and provided clear, helpful information throughout the repair process.

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Tomas Koch , IN, Carmel
five_star

Residential Warranty Services came through for me when my water heater broke down unexpectedly. Their customer service team was incredibly responsive and had a technician at my house within hours.

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Verna Homewood , IL, Chicago
five_star

Residential Warranty Services recently managed a repair for our dishwasher, and the service was exceptional. The technician arrived promptly, diagnosed the problem accurately, and efficiently repaired the appliance, ensuring it was back in working order quickly.

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Jordan Coleman , CA, Los Angeles
five_star

When our dishwasher malfunctioned, Residential Warranty Services provided outstanding repair service. The technician arrived promptly, diagnosed the problem swiftly, and had the dishwasher running perfectly in no time.

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Reid Chevonne , FL, Miami
five_star

Their technician was great at keeping me informed throughout the repair process when my washer broke down. Dependable service!

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Jada Roberts , GA, Atlanta
five_star

Residential Warranty Services recently covered the repair of my refrigerator, and the entire process was seamless. The claims process was easy to navigate, and the technician arrived promptly, fixing the issue efficiently. Their exceptional service and comprehensive coverage have made me a very satisfied customer.

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Pros & cons

Pros

  • Offers to choose own contractor
  • Provides generous aggregate coverage limit
  • Covers items with unknown pre-existing condition

Cons

  • Charges higher fee upon contract cancellation

Enquire For Cost-effective home warranty plans

Protect Your Home Appliances And Systems Starting As Low As $1.5/Day

Plans & Coverage Of Residential Warranty Services

Residential Warranty Services offers two comprehensive plans to its customers – Simple & Premier Plans. The company also provides an 18-month extended warranty plan.

Let’s take a look at the table below to understand the coverage offered by RWS:

Systems / Appliances 

Simple Plan

Premier Plan 

18-Month Plan

Roof Leak Coverage
Dishwasher
Garage Door Openers And Springs
Ductwork
Electrical System
Water Heater
Failures Due To Rust Or Corrosion
Garbage Disposal
Central Heating System
Air Conditioning Refrigerant
Exhaust Fans
Range / Oven
Central Air Conditioning
Outside Hose Spigots
Plumbing
Removal Of Defective Equipment
Upgrade Up To 2 Years
Telephone Wiring
Doorbell Wiring
Clogs
Microwave
Code Violations
HVAC Maintenance
Sewage Pumps
Failure Due To Mismatched Systems
Unknown Pre-Existing Conditions
Well Pump
Permit Fee
Sump Pump
Washers / Dryers
Refrigerator

Note: To qualify for the Termite plan coverage under the Simple & Premier Plan, buyers must provide a termite report issued within six months before the contract’s commencement.

Optional Coverage 

Apart from the abovementioned list, Residential Warranty Services offers few items under optional add-on coverage.

With this, it also allows customers to add a condo discount of $20.

Find out what else your home warranty cover by taking a free quote here!
Find out what else your home warranty cover by taking a free quote here!
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Find out what else your home warranty cover by taking a free quote here!
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Coverage Limitations & Exclusions

Residential Warranty Services will protect your home items up to a certain limit set by the company. The aggregate dollar limit is $25,000. However, the company also has different dollar limits for every item.

As outlined in its sample contract, the table below individually illustrates the specific coverage limits for appliances and systems.

Covered Items

Coverage Limit 

HVAC

$10,000

Electrical 

$5,000

Plumbing 

$5,000

Appliances

$5,000

Well Pump

$500

Sewage Pump

$500

Roof Leak Repair

$500

Water Softener

$500

Optional Items 

Pool/Spa

$500

Septic Tank

$275

Lastly, you may learn more about RWS restrictions and exclusions through the sample service contract.

Residential Warranty Services Cost

Residential Warranty Services plans range between $34.95 to $52.42 monthly and $470 to $629 annually. The pricing is based on a simple square footage method.

Their use of square footage as a basis for pricing provides a straightforward approach, allowing homeowners to quickly understand and assess the cost implications for their property size.

Let us have a look at the pricing structure below:

Plans 

Simple Plan

Premier Plan

18-Month Plan

Monthly

$39.17

$52.42 

$34.95

Yearly 

$470

$629

$629

Deductible

$75 to $150

Note: The pricing given above is for houses below 1,500 sq ft. If your home doesn’t fall in this category, we encourage you to take a free estimate.

Review Of Plans, Coverage & Customer Service Of Residential Home Warranty Services 

Residential Warranty Service provides two coverage plans designed to accommodate the varying needs of homeowners. Their pricing structure and deductible options are transparent and understandable, enabling prospective customers to make well-informed decisions. Additionally, their 18-month warranty option stands out as a notable feature.

Review Of Residential Home Warranty Services Plans & Coverage

Review Of Residential Home Warranty Services’ Customer Services

Residential Warranty Services’ Claims Filing Procedure Phone Number, Web Portal, & Online Form

A repair or replacement claim for the equipment malfunction submitted under the RWS contract is categorized under three claim types: Emergency, Urgent, and Non-Emergency.

Conclusion

Residential Warranty Services provides comprehensive plans to lower repair and replacement expenses for buyers, sellers, homeowners, and real estate professionals. 

The company provides perks such as complimentary SewerGard protection and roof leak repairs at no extra cost. However, there’s potential for enhancing customer service and diversifying plan options. Additionally, we recommend going through the contract before reaching a final decision.

Looking for the finest home warranty? Get your free quote right here!
Looking for the finest home warranty? Get your free quote right here!
View More
Looking for the finest home warranty? Get your free quote right here!
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Quick Details About The Company

President

P Nathan Thornberry

Business Started

1988

Address

PO Box 318, Carmel, IN 46082

Type Of Company

LLC

Why Should You Trust Us?

Frequently Asked Questions (FAQs)

Q.

How Do I Cancel My Residential Warranty Plan?

A.

If you want to cancel your services amidst your coverage period, you must request a cancellation by emailing or calling them, and you have to pay a $35 cancellation fee.

Q.

Should I Get A Home Inspection For Buying An RWS Plan?

A.

No, a home inspection is not mandatory. However, you must undergo a home inspection conducted by a certified inspection expert if you intend to transition to the 18-month plan.

Q.

Where does RWS offer its home warranty services?

A.

Residential Warranty Services offers home warranty plans in all 50 states.

Q.

Do Residential Warranty Services Provide Any Discounts?

A.

For holders of the Simple or Premier Plans, you can extend the duration of plans from 12 months to 24 months for $400. If you have the 18-month plan, you can upgrade to a 2-year plan for only $200. However, this is available during the initial six months of your plan term.

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Customer Reviews On Residential Warranty Services

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By clicking Submit, you agree to the Terms and Conditions

We Follow These Rules To Keep It Clean

We allow reviews only from genuine customers of home warranty companies, past or present. Your review should be genuine and not provided in the expectation of monetary rewards from any company.

Reviews from employees of home warranty companies or named competitors are not encouraged. We will also not allow reviews that are too short or abusive. We may withhold reviews that in our discretion do not meet the above criteria.

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