X
X
X
ALLCOMPANIES TOOLS BLOGS
Disclaimer

We maintain complete transparency with the readers on our website. The company rankings on our site are independent of any marketing relationships that we may hold with a home warranty company. We may receive compensation for receiving quotes or placing advertisements. However, this does not affect a company's rankings. Companies are ranked solely on the basis of consumer reviews and ratings received from home warranty users.

*The lead information obtained will be sent to the respective companies as selected by the readers. However, the lead will be shared with a similar company if the selected company either doesn't participate in Leads Program or doesn't respond.

Established in 2003 in Pennsylvania, Service Line Warranties of America (SLWA), part of HomeServe USA Corp, serves over 4 million customers in the US and Canada. They specialize in covering utility line damages often overlooked by standard home insurance or municipal policies.

This Service Line Warranties of America (SLWA) review combines expert analysis and genuine customer feedback to create a balanced and comprehensive evaluation. It covers essential aspects like:

  • Information on plans, pricing, and exclusions 
  • Claim filing process
  • Personal experience and opinion of the users

Why Service Line Warranties Of America?

HLWP offers diverse optional coverage choices for customers

SLWA claims to address 4M+ customers in the US and 500K+ repairs so far

Customers get to choose their contractor

The company does not charge service call fees

Global Home USA has home inspection services included in its plan

SLWA offers a one-year guarantee on all covered repairs

HomeWarrantyReviews.com

fourhalf_star

4.4/5 (45)

Trustpilot

twohalf_star

2.9/5 (3)

Google

fourhalf_star

4.4/5 (982)

Explore users’ experience of Service Line Warranties Of America

Icon
clem vahe , AZ, Green Valley
five_star

I was skeptical when I first signed up for water and sewer line protection from my house to the city\'s main lines for $129 per year for both. Well, this month I placed my first claim. The same afternoon an appointment was scheduled with a contractor, who showed up on time, and in 2 days my complex waste problem was solved. I\'m a believer!!!!!!!!

Icon
C Skeete , OK, Lawton
five_star

I appreciate all the help from SLW. After having back up sewage and a clogged line for years. It is a blessing not having that problem anymore. The plumbing company was prompt in coming out and they explained what was going on and what was needed. The company called back to make sure that the service was completed and Solid plumbing follow up also. Thank you.

Icon
Penny , TX, Arlington
five_star

A friend recommended them to me. She had waterlines replaced at no charge. We have used them multiple times for unclogging lines with no concerns. The last time we called, they came out that same day. In December, we had a slab leak. They were able to tunnel under the house and repair the leak. It took three days and was a big job with several employees. I paid nothing out of pocket. Highly recommend.

Icon
Jacque Nelson , CA, San Diego
five_star

I had this for several years. I noticed a leak in my front yard by the spickot. I just called, they connected me with a plumber. The plumber was out within an hour and it was fixed that day. So easy!

Icon
Bud Thomas , ON, hamilton
five_star

I signed up ; couldn\'t pay premium online...am still waiting for an invoice...the only downside to my experience with SLW. Unfortunately, had a sewer blockage in Sept causing all kinds of issues; called the toll free number and had a plumber at my house within an hour. They did everything they could until it was determined (via camera) that the sewer had collapsed; they took video, measurements, etc to give to the city. Long story short...a happy ending; excellent service from SLW; new sewer lines on city side; clear drains on my property side. Very pleased with the service.

Icon
Dennis Sweet , OK, Claremore
three_star

Continually told I am late on my payment. I receive my bill the day it\'s due or after the due date. Customer service has been nice and say they will fix it.... NOT! Same problem for four months now. I wonder if they will honor a repair bill or tell me I have been late on payment and not honor the agreement... Buy this policy at your own risk !

  • GO TO

Pros & cons

Pros

  • Comprehensive coverage limits on water lines
  • 30 days money-back guarantee
  • Offers 1-year guarantee on repairs

Cons

  • No choice of contractor

Enquire For Cost-effective home warranty plans

Protect Your Home Appliances And Systems Starting As Low As $1.5/Day

Plans & Coverage Of Service Line Warranties Of America

SLWA offers different types of coverage plans to homeowners. This includes exterior water, sewer, interior electric, and gas lines. 

You must note that SLWA offers no optional add-ons, so you may not customize the coverage. Also, the plans differ according to the location. For instance, Los Angeles customers can only take advantage of the Exterior Sewer/Septic Line Plan, while Tennessee customers can purchase interior plumbing, exterior water, and sewer/septic lines plans. 

We understand that each homeowner has unique concerns and priorities when purchasing a warranty plan. That’s why we encourage homeowners to assess their anticipated expenses and consider their specific needs before deciding.

Coverage Limitations & Exclusions

Your SLWA contract comes with certain coverage limitations. The company has varying coverage limits for each plan. 

According to SLWA’s service contracts, the limits are as follows:

Plans

Limits/annual

  • Exterior Water Line 
  • Exterior Sewer/Septic Line

Up to $8,500

Interior Plumbing & Drainage System 

Up to $3,000

Moreover, like all home warranty companies, Service Line  Warranties Of America covers breakdowns from normal wear and tear. However, the company has the following exclusions:

It is essential for homeowners to thoroughly review their SLWA contract to understand the specific exclusions and limitations that apply. This will help ensure a clear understanding of the coverage and any circumstances in which claims may not be accepted.

Service Line Warranties Of America Cost 

The Service Line Warranty Plans cost varies, depending on the locations. We strongly recommend you get in touch with SLWA to get an exact price. However, upon research, we found the pricing of the following plans in Tennessee. Take a look.

Plans

Monthly Cots

Exterior Water Service Line Coverage

$5.25

Exterior Sewer / Septic Line Coverage

$7.25

Interior Plumbing & Drainage System Coverage

$9.49

Exterior Electrical Line Coverage

N/F

Interior Electrical Line Coverage

N/F

Gas Line Plus

N/F

Review Of Plans, Coverage & Customer Service of Service Line Warranties of America

Service Line Warranties of America has existed since 2003 and is the largest company offering utility line plans in the US, with about 4 million customers. Notably, they have performed 500K repairs through 2020 with less than 100 complaints on BBB. These facts suggest that SLWA is keeping its reputation in handling service requests across the 33 states well. 

Review Of Service Line Warranties Of America’s Plans & Coverage

Review Of Service Line Warranties Of America’s Customer Services

Service Line Warranties Of America Claims Filing Procedure: Phone Number, Web Portal, & Online Form

You can start placing a service request once the 30-day waiting period is finished. Here are the steps to follow.

Note: As per SLWA’s contract, the company is not responsible for unauthorized repairs or replacements. 

Conclusion

With no service call fees, SLWA warranties cover plumbing, sewage, gas, and electric systems. The claim process is straightforward, and the maximum caps on some repair payments are significant. However, the company only offers services in a few states and only covers a portion of the systems in your house.

Ultimately, the decision to sign up for a paid utility plan depends on your circumstances, budget, and level of risk tolerance. Before deciding, it is crucial to thoroughly review the plan details, including the coverage and benefits provided. 

Choose from the best in the market. How? Get a free quote now!
Choose from the best in the market. How? Get a free quote now!
View More
Choose from the best in the market. How? Get a free quote now!
phoneicon

Quick Details of the Company

Year Of Establishment

2003

CEO

Thomas Rusin

Address

4000 Town Center Boulevard, Suite 400

Canonsburg, PA 15317-5837

Type Of Company

Corporation

Why Should You Trust Us?

Frequently Asked Questions (FAQs)

Q.

What Is Service Line Coverage?

A.

Service Line Coverage is an agreement that addresses utility line issues for which homeowners are responsible. It typically includes repairs, property restoration, and sometimes, loss of use coverage for underground lines or pipes on your property.

Q.

Is the Service Line Warranty The Same As the Home Warranty?

A.

A home warranty encompasses repairs and replacements of home systems and appliances within the home’s walls. 

Conversely, a service line warranty covers underground lines or pipes supplying gas, water, and electricity outside the home. These two policies complement each other.

Q.

Do Home Warranties Cover Sewer Line Replacement?

A.

Home warranties typically do not include sewer line replacement, although some companies may offer it as an optional add-on to their plans. However, companies like HomeServe USA and others provide both types of warranty coverage.

Q.

How do I Cancel My SLWA Warranty?

A.

You can cancel Service Line Warranties of America plans by contacting company representatives at 1-866-922-9006. Alternatively, you can request plan cancellation via email at service@slwofa.com

If cancellation is made within 30 days of the policy’s start, you’ll receive a full refund minus any claims filed. After this period, refunds are prorated.

Q.

How Many States Are Covered By Service Line Warranties Of America Warranty?

A.

Service Line Warranties of America offers services in 33 states. 

You May Also Be Interested In

threehalf_star 3.3/5

Based on 889 Reviews

Premium$60 - $67
Service Fee$75
Limit$3K/item
threehalf_star 3.7/5

Based on 9,916 Reviews

Premium$46 - $55
Service Fee$75 - $125
LimitUpto $3K/item
threehalf_star 3.8/5

Based on 4,577 Reviews

Premium$44 - $47
Service Fee$60 - $75
Limit$3K/Item
fourhalf_star 4.5/5

Based on 16,760 Reviews

Premium$29 - $99
Service Fee$100 & $125
Limit$4K - $5K

Customer Reviews On Service Line Warranties Of America

Write a Review

Check out what existing customers are saying about Service Line Warranties Of America.

All Reviews

Review Your Home Warranty Experience For Service Line Warranties Of America

Write down your home warranty reviews, feedback, and even complaints here. If your company participates in the Complaint Resolution Program, please note that they may contact you for resolution.

By clicking Submit, you agree to the Terms and Conditions.

We Follow These Rules To Keep It Clean

We allow reviews only from genuine customers of home warranty companies, past or present. Your review should be genuine and not provided in the expectation of monetary rewards from any company.

Reviews from employees of home warranty companies or named competitors are not encouraged. We will also not allow reviews that are too short or abusive. We may withhold reviews that in our discretion do not meet the above criteria.

may require the details you enter below to reach out to you to resolve your complaint.

Yes, I am interested.

Check your Inbox/Spam/Junk box for an email from us. We’ll tell you how the Complaint Resolution Program (CRP) works. You may receive a response from the company within 12-48 hours.

By clicking Submit, you agree to the Terms and Conditions

We Follow These Rules To Keep It Clean

We allow reviews only from genuine customers of home warranty companies, past or present. Your review should be genuine and not provided in the expectation of monetary rewards from any company.

Reviews from employees of home warranty companies or named competitors are not encouraged. We will also not allow reviews that are too short or abusive. We may withhold reviews that in our discretion do not meet the above criteria.

Your complaint has been submitted successfully!

Now track your complaint easily through our Complaint Resolution Program dashboard and keep tabs on the response from the home warranty company.

You can access the Complaint Resolution Program once you complete your registration and verification through the email link sent to you.

Interested in finding out how other companies have been faring? Check out the competitors here.

Thank you for sharing your feedback with us!

Interested in finding out how other companies have been faring? Check out the competitors here.


Home Warranty Blogs

Furnaces are vital in providing a comfortable temperature and improvin ...

The U.S. total energy production showed an increase in energy producti ...

Garage doors add more than just comfort to your home; they offer space ...

https://www.homewarrantyreviews.com/wp-content/themes/HWR-2020