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America’s Preferred Home Warranty-APHW

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Home Warranty Plan Details and Reviews for America’s Preferred Home Warranty-APHW

America’s Preferred Home Warranty-APHW

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855-519-1495

Rating Timeline
Customer Service 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Service Timeliness 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Repair Service 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Overall Rating4.7 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
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5775 Ann Arbor Road, Jackson, MI 49201 AL, AK, AR, AZ, CO, DC, DE, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NM, OH, OR, PA, RI, SC, SD, TN, VA, WV
855-519-1495 $499
Premium $499
Deductible $50, $100, $125
Effective Closing or 30 days from payment
NHSCA Membership Yes
Coverage Area Selected States Alabama, Alaska, Arkansas, Arizona, Colorado, District of Columbia, Delaware, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Jersey, New Mexico, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Virginia, West Virginia
Years In Business 19
Total Reviews 303
Complaint Resolution Yes
BBB Rating A+
Executive Profiles Phil West ? Vice President & General Counsel -
No. of Employees 51-200
Headquarters Jackson, MI
Address 5775 Ann Arbor Road, Jackson, MI 49201
Alias APHW

Write an honest review now !

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Protect Your Appliances Now

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888-351-0908

America's Preferred Home Warranty (APHW) offers homeowners the opportunity to choose their own contractor for covered repairs. They provide coverage on a wide variety of items, including furnace and air conditioning units, with several pricing options based on deductible amount.  

APHW has been in business since 1999, is a Christian-based organization and one of the fastest growing home warranty companies in the country.

APHW offers warranty products with unique features. The freedom of choice is available with every warranty plan and allows customers to select a contractor of their choice. They have a 24/7 customer service facility that can be contacted when any issues arises. APHW also offers a lot of perks for real estate agents. Plans provided by APHW offer legal protection, seller’s coverage and foreclosed and repossessed home coverage.

To make use of the online services offered by APHW, customers can simply visit their official website, www.APHW.com. Homeowners can use the website to read about their services, purchase warranty plans, place service requests and even renew their plans. Realtors can use a new real estate portal to record any and all transactions.

The company offers Buyers and Sellers plans.

Buyer Plan provides coverage for 24 items, with optional upgrade to cover 13 more items

Seller Plan has more coverage as compared to the latter. However, both plans provide the option for extending the coverage by purchasing additional items.

APHW does not place an age restriction or square footage limit on homes, nor do they mandate a home inspection prior to signing the deal. Service call fee charged is $75 for both plans.

America's Preferred Home Warranty has been consistently servicing its customers and has won the Annual Home Warrany Award for the 2018 Best Regional Company.

For information about the awards, visit Annual Home Warranty Awards page.

Reviews & Ratings

Commerce Township - MI 04-17-2018
ALE Commerce Township MI
Posted On 04/17/18
Review No. 125270
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
Service Timeliness:3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Feel the warranty was not worth the paper it was printed on!! Could not get repair service preformed because contractors did not want to deal with the warranty co... even the contractors recommended by APHW. Have had home warranties in the past which were wonderful this one not so much.
# 125270
APHW Customer Service
04-19-2018
Hi ALE,



Thanks for your feedback.



I see that you had a previous approved claim. The process for this new claim should have been exactly the same:



1) Call our customer service 24/7/365.

2) Schedule a contractor, if you aren’t able to locate one please let us know.

3) Payment can be made to the contractor on site via credit card.



We strive to assist everyone within the terms and conditions of the home warranty agreement.



I've asked our Customer Care Department to look at this again and will let you know if a change in status occurs.



Best regards,



David Parham

America’s Preferred Home Warranty

[email protected] | aphw.com

view less
Hi ALE,



Thanks for your feedback.



I see that you had a previous approved claim. The process for this new claim should have been exactly the same:



1) Call our customer service 24/7/365.

2) Schedule a contractor, if you aren’t able to locate one please let us know.

3) Payment can be made to the
... view more
Mandeville - LA 04-11-2018
Brittany Mandeville LA
Posted On 04/11/18
Review No. 125072
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Very helpful in fixing my client's ac
# 125072
Macedonia - OH 04-01-2018
Bob Vidd Macedonia OH
Posted On 04/01/18
Review No. 124613
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
APHW was offered by the seller of the house we bought last year and seemed professional so we bought a policy for the buyer of our house. We just had to use it for a furnace issue and they handled the claim flawlessly.
# 124613
Flint - MI 02-23-2018
Lisa M Pasbjerg Flint MI
Posted On 02/23/18
Review No. 123106
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I literally have only been in my new home for 5 days....and the darned sewer line clogged and backed up. These guys took care of me immediately, with no difficulties. A new home and big move is really stressful....having your sewer back up first week additionally so. APHW could have made the claim process and paying the contractor a nightmare; instead, they had my back, and took a real load off for me! I am already trying to figure out how I extend my warranty beyond the first year! Thank you so much! view less
I literally have only been in my new home for 5 days....and the darned sewer line clogged and backed up. These guys took care of me immediately, with no difficulties. A new home and big move is really stressful....having your sewer back up first week additionally so. APHW could have made the claim process and paying the contractor a nightmare; instead, they had my back, and took a real load
... view more
# 123106
Havelock - NC 02-14-2018
Mark Myers Havelock NC
Posted On 02/14/18
Review No. 122770
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Great warranty provider with exceptional service. Highly recommend.
# 122770
Georgetown - IN 02-08-2018
Maranda Vogler Georgetown IN
Posted On 02/08/18
Review No. 122586
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We recently renewed our warranty with American Preferred home warranty. They have not disappointed in the previous year. We love that we can call whoever we want to do our repair. We make a couple phone calls to APHW & then we get reimbursed. We have had to use them 3 or 4 times in the past year. No complaints!
# 122586
Mint Hill - NC 01-19-2018
Dave Mint Hill NC
Posted On 01/19/18
Review No. 121861
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Every time I have called you have been there for us. We have had a few claims and each one was handled quickly, professionally, and without any difficulty. I manage insurance claims and can tell you this company is worth the money!
# 121861
Hobart - IN 01-15-2018
Toni Torres Hobart IN
Posted On 01/15/18
Review No. 121576
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have had other home warranties, but this is by far the best. The fact that you can pick your own licensed company to do the repairs helps so much and makes it super easy. So far everything I have needed to have repaired was accepted and the refund check was in the mail rather quickly. They even told me with my oven repair that they would cover the cost of the repair or let me put that amount towards a brand new oven! I just had to have it professionally installed to get the refund amount back and supply receipts. Amazing! I will continue service when this expires. view less
I have had other home warranties, but this is by far the best. The fact that you can pick your own licensed company to do the repairs helps so much and makes it super easy. So far everything I have needed to have repaired was accepted and the refund check was in the mail rather quickly. They even told me with my oven repair that they would cover the cost of the repair or let me put that amount
... view more
# 121576
Huger - SC 01-12-2018
Anasha Towles Huger SC
Posted On 01/12/18
Review No. 121522
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I love working with America's Preferred Home Warranty! I always recommend their service to all of my clients. I'm also a warranty owner myself and I absolutely love it!
# 121522
Lafayette - IN 01-09-2018
Leslie Matteson Lafayette IN
Posted On 01/09/18
Review No. 121354
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I appreciated your prompt response and quick resolve of my furnace not working the Friday before Christmas weekend. Because of your swift reply and assistance to accommodate the service company I was able to get the work done and corrected timely.

Thank you so much for ever.
# 121354
Avon Lake - OH 01-08-2018
George Avon Lake OH
Posted On 01/08/18
Review No. 121304
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
After moving to a new home 18 months ago, I got a new warranty as part of the purchase. Previously we had American Home Shield. Although they were OK, it is night and day compared to American Preferred. No more waiting on hold for 30 minutes and going through voice mail hell. I have had two claims at our new home. This company answers immediately with a live and very friendly customer service rep. Everything went extremely well and so far I can say I highly recommend this company. view less
After moving to a new home 18 months ago, I got a new warranty as part of the purchase. Previously we had American Home Shield. Although they were OK, it is night and day compared to American Preferred. No more waiting on hold for 30 minutes and going through voice mail hell. I have had two claims at our new home. This company answers immediately with a live and very friendly customer service
... view more
# 121304
Bowling Green - KY 12-28-2017
Jeremy Dawson Bowling Green KY
Posted On 12/28/17
Review No. 120640
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
As a Realtor, it can be difficult having confidence in recommending a home warranty company. With 17 years in this business, America's Preferred has been the best company I have ever used. They allow customers to pick their own contractor and respond in a timely manner. Any issues that I have had (I sell quite a few homes) have always been resolved very well thanks to Ken Sircy and his team. Thanks Ken for all your help!! view less
As a Realtor, it can be difficult having confidence in recommending a home warranty company. With 17 years in this business, America's Preferred has been the best company I have ever used. They allow customers to pick their own contractor and respond in a timely manner. Any issues that I have had (I sell quite a few homes) have always been resolved very well thanks to Ken Sircy and his
... view more
# 120640
Georgetown - KY 12-23-2017
Michael Smith Georgetown KY
Posted On 12/23/17
Review No. 120471
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Fast, easy, and no hassle. You can choose the company that you wish to service the problems. No problems resolving claims. Recommend
# 120471
Warner Robins - GA 12-21-2017
Cory Warner Robins GA
Posted On 12/21/17
Review No. 120417
2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
Customer Service:3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
Overall Rating:2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
I was given a lot of run arounds with this company. I was told only half a parts cost was going to be covered because that was the national average for the repair cost, however their literature I was given does not state this other than the aggregate liability maximum. The price they were going to cover is not published anywhere. Representatives follow their script and do not stray.
# 120417
Chapin - SC 12-20-2017
Laurie Gantt Chapin SC
Posted On 12/20/17
Review No. 120341
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
APHW is the warranty company I prefer most for my Seller/Buyer clients! They provide great customer service in a timely manner. I would also like to give a shout out to our local representative, Andrew Moening. He is always there to assist or make a clarification or our behalf! Great Job!
# 120341
Douglasville - GA 12-19-2017
Willie Douglasville GA
Posted On 12/19/17
Review No. 120248
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I recently purchased a home in October 2017. I had some electrical problems that were causing my breakers to trip. After calling it in to APHW they did everything that could to help me! I spoke with several different people and they were all very friendly and helpful! I was able to get all the repairs needed completed very fast!
# 120248
Beavercreek - OH 12-02-2017
Ryan Voorhees Beavercreek OH
Posted On 12/02/17
Review No. 119280
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
APHW has been great to us! We get to choose our own contractor. They have always been very helpful! We also had one representative who went above and beyond to research one of our claims and made sure we were reimbursed more than we were initially approved for. I would recommend this company to any home buyer/seller/realtor!
# 119280
Grand Rapids - MI 11-30-2017
Stephanie Chun Grand Rapids MI
Posted On 11/30/17
Review No. 119095
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I work with America's Preferred Home Warranty a lot and truly appreciate their services. They are always quick to respond to any questions, have amazing customer service, and handle repairs in a timely manner!
# 119095
Anchorage - AK 11-14-2017
Yolanda Hornblende Anchorage AK
Posted On 11/14/17
Review No. 118436
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Great customer service. Each claim is handled with care. The customer service reps were very informative and considerate.
# 118436
Phoenix - AZ 10-26-2017
Shyamal Mehta Phoenix AZ
Posted On 10/26/17
Review No. 117863
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
I have had home warranty through other companies in the past and have been with APHW for 2 years now. They are by far the best in my experience. I have an older house so you can imagine that repairs do come up. I bought the preferred upgrade and am glad that I did. Their service is awesome, always timely and most importantly they allow us to use your own contractors; not the cheapest (and most often inept) providers like other companies. I would whole heartedly recommend them! Also, a shout out to Sherry (customer service rep) who provided me with excellent service on a recent call . view less
I have had home warranty through other companies in the past and have been with APHW for 2 years now. They are by far the best in my experience. I have an older house so you can imagine that repairs do come up. I bought the preferred upgrade and am glad that I did. Their service is awesome, always timely and most importantly they allow us to use your own contractors; not the cheapest (and most
... view more
# 117863
Lexington - KY 10-11-2017
Blaire Christner Lexington KY
Posted On 10/11/17
Review No. 117079
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
America's Preferred is always easy to deal with and provide thorough, quick customer service. I wouldn't use anyone else!
# 117079
Columbia - MO 09-16-2017
Steve Gaddy Columbia MO
Posted On 09/16/17
Review No. 116208
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I introduce Home Warranty to all of my clients. A company is only as good as the follow-up if needed. Never had problems whit America's Preferred taking good care of my people. After all, I recommended them and I need to know they will be happy with me for telling them about America's Preferred Home Warranty.
# 116208
Smyrna - TN 09-15-2017
Mark Woods Smyrna TN
Posted On 09/15/17
Review No. 116197
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Absolute best warranty company I have ever dealt with. Had 2 AC issues in less that 1.5 years and they fixed both with no problem or hassle. 5 Star service as well... Highly Recommend...
# 116197
Huntsville - AL 09-08-2017
V Newton Huntsville AL
Posted On 09/08/17
Review No. 115895
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My project was complex because though only half of the house electricity had failed, I was paying to have all of it replaced. APHW worked with me to identify the parts/labor that was covered -- and took several looks at it. In the end, I was very happy with the amount I received and the policy was certainly well worth it.
# 115895
Royal Oak - MI 09-08-2017
Dalton Royal Oak MI
Posted On 09/08/17
Review No. 115845
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Closed on my hose today and called for information on the Warranty and how it worked. Matt was very knowledgeable, and even double checked with a supervisor to verify information was accurate.

Did not have to submit a claim, but it is nice to know they are so responsive.
# 115845
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