America’s Preferred Home Warranty-APHW

Home Warranty Plan Details and Reviews for America’s Preferred Home Warranty-APHW

America’s Preferred Home Warranty-APHW
Rating Timeline
Customer Service 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Service Timeliness 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Repair Service 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Overall Rating4.6 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating

Write an honest review now !

2727 Spring Arbor Rd Jackson, MI 49203 AL, AK, AR, AZ, CO, DC, DE, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NE, OH, OR, PA, RI, SC, SD, TN, WV
888-351-0908 $499
Premium $499
Deductible $50, $100, $125
Effective Closing or 30 days from...
NHSCA Membership No
Coverage Area Selected States Alabama, Alaska, Arkansas, Arizona, Colorado, Dist of Columbia, Delaware, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, West Virginia
Years In Business 18
Total Reviews 268
Complaint Resolution Yes
BBB Rating A+
Executive Profiles Rodney Martin - CEO, Randy Caltrider - President, Bill Bear - Vice President, Mike Sadler - Vice President(Operations)
No. of Employees 51-200
Headquarters Jackson, MI
Address 2727 Spring Arbor Rd Jackson, MI 49203
Alias APHW

Call Now for a Quote
888-351-0908

Get a Home Warranty Quote to Protect Your Appliances
America's Preferred Home Warranty (APHW) offers homeowners the opportunity to choose their own contractor for covered repairs. They provide coverage on a wide variety of items, including furnace and air conditioning units, with several pricing options based on deductible amount.  

APHW has been in business since 1999, is a Christian-based organization and one of the fastest growing home warranty companies in the country.

APHW offers warranty products with unique features. The freedom of choice is available with every warranty plan and allows customers to select a contractor of their choice. They have a 24/7 customer service facility that can be contacted when any issues arises. APHW also offers a lot of perks for real estate agents. Plans provided by APHW offer legal protection, seller’s coverage and foreclosed and repossessed home coverage.

To make use of the online services offered by APHW, customers can simply visit their official website, www.APHW.com. Homeowners can use the website to read about their services, purchase warranty plans, place service requests and even renew their plans. Realtors can use a new real estate portal to record any and all transactions.

The company offers Buyers and Sellers plans.

Buyer Plan provides coverage for 24 items, with optional upgrade to cover 13 more items

Seller Plan has more coverage as compared to the latter. However, both plans provide the option for extending the coverage by purchasing additional items.

APHW does not place an age restriction or square footage limit on homes, nor do they mandate a home inspection prior to signing the deal. Service call fee charged is $75 for both plans.

Reviews & Ratings

Cuyahoga Falls - OH 07-08-2017
Jay Jenkins , Cuyahoga Falls OH
Posted On 07/08/17
Review No. 112124
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My first claim is one of great satisfaction. I have to say I was surprised as to how easy it was to file a claim and how quick it was to get the results.
# 112124
Canton - OH 07-07-2017
Lisbon James , Canton OH
Posted On 07/07/17
Review No. 112041
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This is by far the best home warranty that I've used out of the several of tried. Coverage and willingness to pay on a claim as well as promised have been outstanding.
# 112041
Lexington - KY 06-12-2017
Tony , Lexington KY
Posted On 06/12/17
Review No. 110893
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Great transaction, friendly service, hassle free. My garage door was repairs swiftly and professionally!
# 110893
Martinsville - IN 06-02-2017
Richard J Berres , Martinsville IN
Posted On 06/02/17
Review No. 110636
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
When I had the repair man out and called AWHW , got an OK to do the work right away. Just great service , no hassel.
# 110636
Georgetown - IN 06-02-2017
Maranda Vogler , Georgetown IN
Posted On 06/02/17
Review No. 110626
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We have had to use our warranty 3 times now since February. I could not say enough good things about APHW. Every time someone has been available to listen to our problem, give us exact instructions on what to do, and take care of our claim.
We are completely satisfied with APHW and we would recommend them to everyone!
# 110626
spencer - IN 06-01-2017
nan , spencer IN
Posted On 06/01/17
Review No. 110615
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have owned my home 8 mths and have used my warranty three times! It has saved me hundreds of dollars. I love their customer service ...they are always so helpful, straight forward and very polite.
I am able to pick my own service companies .... so I never feel cheated or like they are second rate.

My home warranty company is the best......
# 110615
Dublin - OH 05-03-2017
Sandra Thomas , Dublin OH
Posted On 05/03/17
Review No. 109900
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
My clients AC unit went out and she wasn't going to get full replacement on the unit due to age. The contractor stated it did't matter if the unit was 1 year old or 35 years old the price was the same. I called Kelly and she was able to help. Thank you Kelly for listening and understanding the situation. Very helpful and responded right away to make this right. Also the fact that APHW allows my clients to choose their own contractors when other HW company's require a homeowner to use their contractors who many times do not know what they are doing. view less
My clients AC unit went out and she wasn't going to get full replacement on the unit due to age. The contractor stated it did't matter if the unit was 1 year old or 35 years old the price was the same. I called Kelly and she was able to help. Thank you Kelly for listening and understanding the situation. Very helpful and responded right away to make this right. Also the fact that APHW allows
... view more
# 109900
Fortson - GA 04-20-2017
Judy Barr Dodds , Fortson GA
Posted On 04/20/17
Review No. 109619
3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
Overall Rating:3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
I went to APHW website, and even though there are good reviews, the information is hidden. You can't enter your information for an instant quote like most other sites, so you can find out how much it will cost/what systems are covered/etc. Also, the first question on the FAQs page is 'How do I get a copy of my warranty?'.. What??? You pay for a warranty, but have to ask for a copy of that insurance policy?? Seems shady on all counts. Just my impression. view less
I went to APHW website, and even though there are good reviews, the information is hidden. You can't enter your information for an instant quote like most other sites, so you can find out how much it will cost/what systems are covered/etc. Also, the first question on the FAQs page is 'How do I get a copy of my warranty?'.. What??? You pay for a warranty, but have to ask for a copy of that
... view more
# 109619
APHW Customer Service
04-20-2017
Hi Judy,



Thanks for your feedback.



Our warranty is $425 and we reply to requests within minutes, we also have an e-commerce option which is available on the Request for Quote page with all the costs and options, along with a copy of the warranty.



Also, we have that question (How can I get a copy of my warranty?) on our FAQ for our customers who have lost or misplaced their warranty, every homeowner gets a copy of the warranty.



Please let me know if you’d like more information.



Best regards,



David Parham

America’s Preferred Home Warranty

[email protected] | aphw.com



view less
Hi Judy,



Thanks for your feedback.



Our warranty is $425 and we reply to requests within minutes, we also have an e-commerce option which is available on the Request for Quote page with all the costs and options, along with a copy of the warranty.



Also, we have that question (How can I get a copy of my warranty?) on our
... view more
Sumter - SC 04-19-2017
Adam Orlowski , Sumter SC
Posted On 04/19/17
Review No. 109611
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Worse company ever. Don't waste your money with them. My A/c went out and they were only going to cover $900 of the $2100 dollar bill. Complete garbage coverage. Shop around for a better company.
# 109611
APHW Customer Service
04-20-2017
Hi Adam,



Thanks for your feedback.



I’m glad we were able to get you some cash towards this issue.



Please understand that per the terms and conditions of your Supreme Home Warranty Agreement repair or replacement is limited on systems beyond life expectancy.



Best regards



David Parham

America’s Preferred Home Warranty

[email protected] | aphw.com



view less
Hi Adam,



Thanks for your feedback.



I’m glad we were able to get you some cash towards this issue.



Please understand that per the terms and conditions of your Supreme Home Warranty Agreement repair or replacement is limited on systems beyond life expectancy.



Best regards



... view more
Wilson - NC 04-18-2017
Todd Nelson , Wilson NC
Posted On 04/18/17
Review No. 109567
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Had to use my warranty to get A/C unit fixed and the process was very easy. Once I had all of the information needed so my claim could be reviewed it was approved right on the phone!
# 109567
Kitty Hawk - NC 04-12-2017
Colleen Shriver , Kitty Hawk NC
Posted On 04/12/17
Review No. 109488
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
As a REALTOR working in a vacation resort I appreciate that my Owners can choose their local vendors to perform warranty repairs! When I have questions, the customer support is awesome!
# 109488
Pinehurst - NC 04-07-2017
Manfred Rothstein , Pinehurst NC
Posted On 04/07/17
Review No. 109411
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Always easy to reach a rep. They are friendly and knowledgeable.
Checks are sent promptly.
# 109411
West Point - GA 04-06-2017
Holeigh daniel , West Point GA
Posted On 04/06/17
Review No. 109393
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Americas Preferred Home Warranty is a great piece of mind knowing that they will cover any issues that occur! You can choose your contractor and you are reimbursed within days! So easy and reliable! Will keep this warranty for years to come and recommend this to any home owner!!
# 109393
Jackson - MI 04-06-2017
Steven Jay , Jackson MI
Posted On 04/06/17
Review No. 109386
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Easy to get the service approved. Reimbursement check came within 5 days. Great customer service.
# 109386
Evanvsille - IN 04-06-2017
APHW , Evanvsille IN
Posted On 04/06/17
Review No. 109373
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
During our first year of purchasing our home, we had a few problems. I called right away (customer service 24 hours) and open a claim. We were able to have a contractor come out and assess the situation, talk with the customer service right then, and knew exactly what to do to fix the problem and how much it would cost. They were very helpful and we were reimbursed quickly.
# 109373
Blacklick - OH 04-05-2017
APHW , Blacklick OH
Posted On 04/05/17
Review No. 109356
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I was so impressed with the efficiency of my claim and the promptness of my refund check!
# 109356
Cleveland - OH 03-30-2017
Renee , Cleveland OH
Posted On 03/30/17
Review No. 109289
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This will be our 3rd year renewing with APHW. We have had small and large claims and have been very satisfied with our service. Easy to contact and always helpful with our claim process. We are very happy with our relationship with APHW and will continue to use their services!
# 109289
Macomb - MI 03-04-2017
Joyce , Macomb MI
Posted On 03/04/17
Review No. 108937
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I've read all the comments on this company and the people on here have no clue on the process or anything better to do..... My experience with APHW was fast and easy and really great working with them, they do let me chose who ever I want to come INTO MY HOUSE that I trust and not just stuck with PEOPLE they chose for me, I would hate to HAVE SOMEONE I don’t trust come into my house, but anyways this is a great company to have as a HOME WARRANTY. Thanks for everything you do for me and my family. And please everyone don’t let all the haters push you away as they can’t deal with real life situations. view less
I've read all the comments on this company and the people on here have no clue on the process or anything better to do..... My experience with APHW was fast and easy and really great working with them, they do let me chose who ever I want to come INTO MY HOUSE that I trust and not just stuck with PEOPLE they chose for me, I would hate to HAVE SOMEONE I don’t trust come into my house, but
... view more
# 108937
Columbus - OH 02-02-2017
Ahmed , Columbus OH
Posted On 02/02/17
Review No. 108413
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I had a heater that went out on me at 2 in the morning and so I called first thing in the morning and Martha the issue was approved within a half hour and the technician was ready to install! I wouldnt have known what to do if I didn't have this warranty.
# 108413
Fayetteville - AR 01-10-2017
Chris A Wimberly , Fayetteville AR
Posted On 01/10/17
Review No. 108042
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I appreciate this company going above and beyond to assist my customers and myself. Your customer service is why I choose to use your company.

Thank you
# 108042
Columbus - OH 01-10-2017
Drew Hensel , Columbus OH
Posted On 01/10/17
Review No. 108029
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
As a Realtor, I love working with America's Preferred. They offer a top notch product and top of the line customer service. I feel confident representing clients with APHW written in the contracts. Highly recommended A++++ Kelly (our rep) is AMAZING!
# 108029
Westlake - OH 12-10-2016
Neda solhdoost , Westlake OH
Posted On 12/10/16
Review No. 107528
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I would never go with another company, they've always followed everything through 100% !
# 107528
Beaufort - SC 11-18-2016
Michael Monroe , Beaufort SC
Posted On 11/18/16
Review No. 107192
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I wanted to say this is a great company and very understanding especially I desperate need! I called and open a claim and they requested my home inspection report, I followed instructions and had my tech speak to give the diagnosis and estimate. Finally step was getting my inspection report, I had the most difficult time getting it from the company, so I called americas home warranty and spoke with Antonio which he was so helpful and went above and beyond in helping me, the next morning I got a call from someone higher I think it was pam to say I was APPROVED! I wanted to reach out and say how I appreciate the help and wonderful service! view less
I wanted to say this is a great company and very understanding especially I desperate need! I called and open a claim and they requested my home inspection report, I followed instructions and had my tech speak to give the diagnosis and estimate. Finally step was getting my inspection report, I had the most difficult time getting it from the company, so I called americas home warranty and spoke
... view more
# 107192
Walkerton - IN 10-16-2016
Patricia Linback , Walkerton IN
Posted On 10/16/16
Review No. 106549
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
I was unable to find a certified contractor to repair my a/c under the insurance. No one within 50 mies does work for these kid of insurance policies. I'm glad my seller paid for this policy and not me. it was a complete waste of money.
# 106549
David Parham
10-17-2016
Hello Patricia,

Thanks for your feedback.

We’d like to help you find a contractor and have left you a couple of messages, please contact us at your earliest convenience.

Best regards,

David Parham
America’s Preferred Home Warranty
[email protected] | aphw.com
Newport - NC 10-12-2016
Ronald Thomas , Newport NC
Posted On 10/12/16
Review No. 106467
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My first time calling was simple and FAST! Thank you my preferred home warranty! And great customer service especially the one who took care of my claim which I think his name is Antonio, he was on point and knowledgeable
# 106467

Rate America’s Preferred Home Warranty-APHW

Let's keep things clean!

We will not allow short or abusive comments. Existing customers post reviews and companies respond. Contractors must post the reviews at vendors area or contact aphw.com directly.