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|Effective||Coverage begins 30 days after enrollment|
|Coverage Area||Selected States Oregon, Nevada, Idaho, Utah, Arizona, Montana, Wyoming, Colorado, Texas, Oklahoma, Kansas, Nebraska, South Dakota, North Dakota, Louisiana, Arkansas, Missouri, Iowa, , Illinois, Mississippi, Alabama, Tennessee, Kentucky, Indiana, Ohio, Michigan, Georgia, Florida, South Carolina, North Carolina, West Virginia, Pennsylvania, New York, Vermont, Maine, New Hampshire, Massachusetts, Rhode Island, Connecticut, New Jersey, Delaware, Maryland, District of Columbia|
|Years In Business||22|
|Executive Profiles||Philip E. Riley - CEO, Brad H. Carmichael - Vice President|
|No. of Employees||51-200|
|Address||11 Grandview Circle Suite 100 Canonsburg, PA 15317|
|Alias||Columbia Service Partners, Columbia Service Partners, Inc., Columbia Service Partners of West Virginia, Service Line Warranties of South Carolina, Service Line Warranties of Georgia, Utility Service Partners|
Service Line Warranties of America (SLWA) was established in 1996 and is considered as one of the biggest and trusted players in the home warranty industry. The company also takes pride in the fact that they have been selected by the National League of Enterprises as an Enterprise Program Partner. The National League of Enterprises is one of the oldest organizations in the country which is devoted to developing and promoting cities as centers of governing, leadership and opportunity.
The company operates under the umbrella of Utility Service Partners and is headquartered in Canonsburg, Pennsylvania. The company claims that their primary focus is on customer service and that has helped them gain a great reputation. SLWA is currently licensed to conduct business in 46 states across the nation.
SLWA maintains a well staffed 24/7 customer service facility that can be approached as and when a damage occurs. The company also maintains a large network of qualified, licensed and experienced service contracts who are picked after a careful evaluation process. SLWA does not charge a deductible for the repair visits, neither do they charge any hidden fee.
The website of SLWA offers several attractive features. In addition to hosting all the relevant information about the company, it’s working and history. The website also offers tools that allows a customer to manage his online account. Members get to sign up and create an online account through which claim submissions, tracking and several other actions can be performed. Customers can also chat with a live chat representative on the website.
SLWA does not offer appliance warranty plans as such, instead they offer plans that cover the 3 most vital systems in any house - Sewage, Gas and Water.
Each plan in any of the above three categories offers the following advantages to its customers: