Coverage in New Hampshire (NH) major towns:
Review: My most recent experience with AHS was excellent. I was able to make am appointment quickly online and within minutes I was able to speak with the contractor within minutes. Overall, I was very satisfied with this particular call.
Review: American Home Warranty did not do anything to my home. I called for a plumber and they never fixed anything. I called for an electrican and American Home Shield would not cover new plugs. Another time they could not get someone out to look at my problem. I called for someone to look at my stove an no one called.
Very poor customer service.
Review: I called AHS on 9/30/14 regarding my Central heating and air. On 10/1/14 Affordable Heating & Air ,LLC came that day and said I needed a filter and he repaired sensor controls. This is the first time that I have ever received a quick response on anything.. The young man was clean, very friendly and he explained to me what was wrong and what he was doing. I went and purchased a filter that day.
Review: The contractor was on time and went right to work on the problem. He cleaned up after correcting the problem. Customer service was very helpful and concerned about the problem. Customer service let me right away way the problem could not be fixed and the reason why.
Review: We had two fairly recent experiences with American Home Shield and both were handled professionally and in a timely manner. The customer service went very well and the contractor was able to make an appointment and take care of us quite quickly. Both problems were resolved as soon as possible. The contractors were dressed appropriately and were neat, clean and respectful of our property.
Review: Overall the experience was very positive. It took a few days to schedule the appointment. However, once the appointment was made the contractor arrived on time, completed the tasks quickly and had everything up and working in a very short time! No call backs - done the first time is a wonderful thing!
Review: Being covered by AHS means no fuss--put your feet up--when calamity strikes! I went online to explain the dishwasher broke, and within hours a technician from Sears called to schedule an appt. the following day. He showed up on time and fixed the problem efficiently and everything was back on track. I've enjoyed this service for 17 years now and can't imagine not having this wonderful coverage. It completely takes the worry out of repairs. We love you guys!
Review: Thank you to American Home Shield. Having your service is a peice of mind, knowing if anything breaks it is only $75.00 for a service man to come out. I bought a new washer and dryer 1 year and a month. The dryer broke and being a month out of warranty I was stuck. I called American Home Shield and they had a contractor come out. He had to come back 3 times to get the correct part. I was only charged the one time fee of $75.00
Review: The staff at AHS provided excellent customer service by helping me select an upgraded renewal at a discount price. Courteous and knowledgeable.
Review: My recent experience with American Home Shield was very good, the guy was on time and knew just what he needed to do. He fixed it and explained to us just what had happen. I have had AMERICAN HOME SHIELD for many years on both of the homes I own and it has saved a lot of money for me. I tell everybody about the services and you have the best home plan anyone could have and you do a great job on everything in the home. You guys take care of it all with a smile and thank us for out services. I WOULD NOT HAVE ANYONE ELSE ..... Thank you for being there for my home needs.