American Home Shield (AHS)
Home Warranty Plan Details and Reviews for American Home Shield (AHS)
Premium: $360
Deductible: $60
Effective: Immediately after payment
Web: ahswarranty.com
Deductible: $60
Effective: Immediately after payment
Web: ahswarranty.com
Coverage Area: USA - All States
Offers plans to cover pre-existing conditions and lack of maintenance repairs, for an additional fee.
| Home warranty is a complex insurance product. Unlike home insurance, it does not provide blanket coverage for all appliances. Pre-existing conditions and problems resulting from lack of maintenance of appliance are are generally not covered by home warranty companies. Home warranty sellers may not state these factors clearly, and this will create dissatisfaction among customers. Due to these factors, you will see many negative reviews here. Don't be intimidated by some negative reviews here. If you have maintained your appliances in good condition and go with a reputed home warranty provider, your coverage will be fine. |
We do not endorse any company in particular, however you should ignore the reviews that are overly negative or positive. Such reviews are not likely to offer a balanced view and some of them could be fake reviews posted to promote or demote a company. It is always a good idea to check BBB ratings and make sure the company is licensed to do business in your State by contacting State Insurance Commission. Try to avoid paying annual premium and keep your cancellation rights
Reviews
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Pages: « 75 … 11 10 9 8 7 6 5 4 3 2 [1] Show All
The best one that I know about is American Home Shield. This company is based in Iowa. They sell through local real estate agents and some insurance agents. From personal experience, i.e. I have had them covering my home for over 8 years & I sell their warranties. They do come through for you. Look over the coverage carefully and realize that there is a small deductible. Also another advantage is that they call in the licensed & insured plumber, electrician, appliance repairperson, etc. so that you don’t have to look for one.
In our opinion, AHS contracts sub-par repair personnel. An air conditioning compressor took nearly three weeks to get repaired, and with the additional fees added, we could have it repaired ourselves for about $100 more (which would have been worth it, given the time it took). The repair person was surly and did not communicate with us except when we complained to AHS. Further, he outright lied at least twice, first stating that he would call the repair order in on the day he diagnosed it (he did not turn in the repair order for an additional five days…only after we called to check). Then he said that the part had been shipped elsewhere, which also turned out to be untrue. The AHS personnel were of little help as well, stating that we were moved down the list since it wasn’t “an emergency”; however, they would not clarify their definition of emergency. Evidently, a unit that is inoperable doesn’t qualify. GO ELSEWHERE FOR A HOME WARRANTY SERVICE! We will not be renewing.
I would not recommend this company. They are not interested in fixing your problem just putting a band aid on it. It’s bad when the repair guy says not to use them!