Home Warranty, Inc
Home Warranty Plan Details and Reviews for Home Warranty, Inc
Premium: $385
Deductible: $60
Effective: 30 days after...
Web: homewarrantyinc.com
Deductible: $60
Effective: 30 days after...
Web: homewarrantyinc.com
Customer Service 
Service Timeliness
Repair/Replacement Service
Overall Rating
Total Reviews: 5 Rate this Company!
Service Timeliness
Repair/Replacement Service
Overall Rating
Total Reviews: 5 Rate this Company!
Coverage Area: North Dakota, South Dakota, Nebraska, Kansas, Minnesota, Iowa, Missouri, Illinois, Indiana, Michigan, Ohio
| Home warranty is a complex insurance product. Unlike home insurance, it does not provide blanket coverage for all appliances. Pre-existing conditions and problems resulting from lack of maintenance of appliance are are generally not covered by home warranty companies. Home warranty sellers may not state these factors clearly, and this will create dissatisfaction among customers. Due to these factors, you will see many negative reviews here. Don't be intimidated by some negative reviews here. If you have maintained your appliances in good condition and go with a reputed home warranty provider, your coverage will be fine. |
We do not endorse any company in particular, however you should ignore the reviews that are overly negative or positive. Such reviews are not likely to offer a balanced view and some of them could be fake reviews posted to promote or demote a company. It is always a good idea to check BBB ratings and make sure the company is licensed to do business in your State by contacting State Insurance Commission. Try to avoid paying annual premium and keep your cancellation rights
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The contractors for Home Warranty are not upto the mark. The contractor assigned for my work order did not show up for the work on scheduled day (scheduled 3 days after the work order was placed). In discussing timing issue with customer service, I got rude response effectively saying you are stuck.
Fidelity Home Warranty company will not believe the customers. They believed the contractor who managed to convince that water leak in basement is not covered under warranty, even though contract specifically mentions that any leak in the water main is completely covered.
With about 4 hours of arguings and rude discussions, I ended up paying $50 for absolutely no work.
I would stay away from this company if possible. It is not a total fraud, but pretty close to one.
Almost impossible to get to talk with someone other than the one who takes the oringinal call. Took five days to get a serviceman to show up. Part was supposed to be ready in five days, still no response. Left messages with “supervisor” 3 times, no response. Called for service for different problem, told 5 days for service now it is going on seven days. Very, very dissapointed.
I have a plumbing leak under my kitchen sink which was caused by the pipe rusting out. The claims rep at Home Warranty, Inc told me that rusty pipes is not a covered repair and told me to read the terms of the policy. However, I have read the terms and conditions several times before and after the leak which I still can’t find that part.
No follow up! Poor contract service people who do not ever contact you about the repair!
heater went out…they sent company to fix it, company got 30 yards from my house and said the roads were to bad due to weather, called Home Warranty Inc back and they said no one else was close enough to have them come look at it, had to go with no heat when it was 10 degrees outside.