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Disclaimer

We maintain complete transparency with the readers on our website. The company rankings on our site are independent of any marketing relationships that we may hold with a home warranty company. We may receive compensation for receiving quotes or placing advertisements. However, this does not affect a company's rankings. Companies are ranked solely on the basis of consumer reviews and ratings received from home warranty users.

*The lead information obtained will be sent to the respective companies as selected by the readers. However, the lead will be shared with a similar company if the selected company either doesn't participate in Leads Program or doesn't respond.

Home  /   Companies / A Better Home Warranty Company
Updated on September 21, 2023

A Better Home Warranty Company Review

Disclaimer : We facilitate quotes from reputable home warranty providers and may earn a commission, but that does not influence our evaluation process to produce unbiased reviews.
 A Better Home Warranty Company

A Better Home Warranty Company

twohalf_star 2.9
Customer Reviews3
Premium$29-$76
Service Fee$75
LimitN/A
Activation30 Days
Cancellation Fee$50

Founded in 2009 and Headed by Andrew S Jones, A Better Home Warranty Company has its headquarters in Texas. They offer comprehensive plans that include both home systems and appliances so as a homeowner, you will have to take only one plan as per your needs. In this A Better Home Warranty Company review, you will get to know about its plan, prices, coverage, and more. Continue reading the guide to determine whether this home warranty is well-suited for your needs. 

Our Verdict: This company is accredited by the BBB and holds a rating of A+. It shows that the company offers one of the best services to its US customers. The Company provides home warranty services in limited locations such as to homeowners in the Dallas/Fort Worth area and not elsewhere. 

Pros

  • Reservice Offered Against Any Repair Failure
  • 13 months coverage

Cons

  • No Online Chat
  • Available In 1 State

A Better Home Warranty Company Plans & Coverage

A Better Home Warranty Company plans include both home appliances and home systems. It might not be the first choice for homeowners looking to protect systems or equipment separately. The company offers a Standard Plan which you can upgrade to Level 1, Level 2, and Level 3 as per your choice. Along with this, you are also offered various optional add-ons. 

Here is a cumulative list of the different equipment and appliances offered in the plans: 

Standard

  • Central A/C (2 Units)
  • A/C Tune Up
  • Heating System (2 Units)
  • Ductwork
  • Plumbing System
  • Plumbing Stoppages
  • Toilet Bowls/Tanks
  • Garage Door Opener
  • Electrical
  • Range/Oven
  • Cooktop
  • Dishwasher
  • Water Heater
  • Garbage Disposal
  • Trash Compactor
  • Re-Key Service
  • Termite Treatment
  • Pest & Rodent Control
  • Exhaust Fans
  • Homes Up To 5000 sq.ft.

Level 1

  • Everything In Standard Coverage
  • $250 for Disposal, Permits, Cranes, Code Violations And Modifications
  • Professional Series Appliances
  • Faucets, Shower Heads
  • A/C Freon Recapture/ Pump Down
  • Ceiling Fans, Doorbells
  • Central Vacuum
  • Whirlpool Motor And Pump
  • Plus, additional coverages

Level 2

  • Level 1 Upgrade
  • Refrigerator
  • Washer
  • Dryer

Level 3

  • Level 1 and Level 2 Upgrade
  • Homes Up to 8,000 sq ft
  • Additional A/C Unit (3 Total)
  • Built-In Wine Cooler
  • Stand Alone Icemaker
  • Detached Building
  • Concierge Service

In addition to these plans, you can opt for  Green Upgrade that will help to replace the dishwasher, washer, and refrigerator with ENERGY STARS products. 

Additional Options:

  • Refrigerator
  • Stand Alone Freezer
  • Washer & Dryer
  • Stand Alone Ice Maker
  • Additional AC Unit (Over 2)
  • Green Upgrade
  • Sump Pump
  • Additional Square Feet (per 1,000 sq ft over 5,000 sq ft)
  • Humidifier/Dehumidifier
  • Water Softener
  • Whirlpool/Jetted Bathtub
  • Pool (including attached Spa)
  • Spa or Jacuzzi
  • Smoke Detectors
  • Hot Water Circulating Pump
  • Hotel Reimbursement (excludes flooding)
  • Detached Building

Note: With their Level 3, Concierge Service, you will get a dedicated representative to assist you with filing service claims in case of appliance or system failure. 

A Better Home Warranty Exclusions

Here are some of the things that A Better Home Warranty won’t cover:

  • Pre-existing conditions
  • Any restoration of wall coverings, floor coverings, cabinets, countertops, paint, tiling, or any cosmetic defects repairs
  • Repair or replacement for commercial quality systems and appliances

Note: Homeowners are advised to read the service agreements to properly understand the non-covered components and situations.

A Better Home Warranty Claims 

One of the topmost priorities of every home warranty company is to make customers feel secure about their investments. Saying this, A Better Home Warranty Company does a commendable job in offering its customers an easy approach to home warranty claims. 

Here is the procedure that you need to follow whenever filing a claim: 

  • You can connect with their representatives via phone at (817) 753-6699 or through the contact form as the service is available 24/7.
  • A technician will get assigned to your problem and check if the damage comes under the offered coverage. You will have to pay a service fee of $75 which is more compared to the industry standards. 
  • If the problem comes under coverage, the technician will repair it. 

Note: You can also refer your service agreement for detailed descritpion of the claim filing procedure.

How Much Does A Better Home Warranty Plan Cost?

A Better Home Warranty offers a standard plan which you can get upgraded to Level 3. The standard fee charged by the company is $75. Going ahead, here is how much each plan will cost for 13 months:

  • Standard Plan: $375
  • Level 1 Plan: $450
  • Level 2 Plan: $520
  • Level 3 Plan: $995

Methodology

As the oldest home warranty research platform, we have been reviewing these companies for a long while. We've been around as some promising new ones have grown while some scammy companies have fallen.

  • Company's plans: We keep ourselves updated with industry trends and new offerings from different companies.
  • Coverage: We evaluate home warranty companies periodically to check if their terms and conditions have changed and if their offerings align with living standards and home maintenance trends.
  • Contract terms: We reach out to company representatives to clarify details that look murky. A thorough reading of their sample contracts is necessary in our process.
  • Customer service quality: User reviews talking about customer service are more important than ever in our review strategy. The best thing about our website has always been that we provide a platform where companies can't obfuscate criticism.
  • Trust: We ask companies to share documents with us to prove their credentials and keep an eye on their standing with the BBB.
 A Better Home Warranty Company

A Better Home Warranty Company

twohalf_star 2.9
Customer Reviews3
Premium$29-$76
Service Fee$75
LimitN/A
Activation30 Days
Cancellation Fee$50

A Better Home Warranty FAQs

Q.

How Does A Home Warranty Work? How To Choose The Best Home Warranty?

A.

A home warranty offers coverage for major repairs and replacement due to normal wear and tear. Various home warranty companies offer various plans at a nominal price. Some of the things that you will need to keep in mind when choosing the best home warranty are the following:

Coverage: Many home warranty companies offer different plans and coverage. Go for a home warranty which includes the types of coverage that you want for your home.  

Price: Price ranges vary depending from one company to another. Ensure to go through the home warranty company reviews and compare the prices, and choose the one according to your budget.

Customer Satisfaction: One of the most important things that you shouldn’t forget is the  customer experience. Read the reviews on their websites and other platforms to get a clear picture of their works. 

Q.

Do Home Warranties Cover Things Already Broken?

A.

No, most home warranties don’t cover pre-existing conditions. However, companies like American Home Shield, Liberty Home Guard, and Cinch Home Services provide coverage for unknown pre-existing conditions. It is advisable to read their service contracts for a better understanding of the terms and conditions. 

Q.

How Does A Home Warranty Affect The Seller?

A.

Going for a home warranty when listing your home online is a good decision as it comes with no additional cost. The price will most likely come out of the proceeds, and repairs can be freely carried out.

Q.

How Long Does It Take For A Home Warranty To Kick In?

A.

It takes approximately 30 days for a home warranty to kick in. After 30 days waiting period, you can start filing claims for your covered items. Rest, every home warranty company has its terms and conditions. That is why you should never miss out on reading the terms and conditions. 

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Reviews from employees of home warranty companies or named competitors are not encouraged. We will also not allow reviews that are too short or abusive. We may withhold reviews that in our discretion do not meet the above criteria.

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