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Estimated Appliance CoverageN/A
Estimated System Coverage1
No. Of Active StatesNo
Complaint Resolution Program
n tuscany, Flower Mound, TX
On Jul 01, 2020
Pool pump motor broke down. Part can be found anywhere locally. This happened on 06/25. They still have not replaced, called 06/30 said they have finally have the part and someone will be out there, no one has yet to show. this was after several follow ups to get any info. Called multiple times, the phone keeps ringing though they promise a "live person" and 24/7. Pool is now turning gre ..Read Full Review
Pool pump motor broke down. Part can be found anywhere locally. This happened on 06/25. They still have not replaced, called 06/30 said they have finally have the part and someone will be out there, no one has yet to show. this was after several follow ups to get any info. Called multiple times, the phone keeps ringing though they promise a "live person" and 24/7. Pool is now turning green and no word from anyone at the company. Absolutely would not recommend, they do do anything they promised. ..View less
HelpfulArmando Baez, Dallas, TX
On Jun 09, 2020
They refused to service my HVAC unit or pay someone who would because my unit was on the roof. I found an outside licensed HVAC who did the job super fast. Would not recommend!
HelpfulDaniel Biwer, Richardson, TX
On Jul 20, 2019
We had been in our house for about a week when the a/c stopped working. It was our first time to use A Better Home Warrantee. Gregory came out a few hours after we called - around 7:00pm and very patiently worked on the system until he was able to determine & fix the problem. We are extremely satisfied with the company. Things we like - they answer the phone 24/7 & they send out service peopl ..Read Full Review
We had been in our house for about a week when the a/c stopped working. It was our first time to use A Better Home Warrantee. Gregory came out a few hours after we called - around 7:00pm and very patiently worked on the system until he was able to determine & fix the problem. We are extremely satisfied with the company. Things we like - they answer the phone 24/7 & they send out service people 24/7 - no extra charge. All service people they send out work exclusively for their company. Everyone - from the person on the phone to the service person (Gregory) were friendly & knowledgeable. Great company! ..View less
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