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ARW Home Warranty Review 2024
ARW Home Warranty offers three plans across all 50 states. Find out more about the coverage, cost, and latest discounts in our detailed American Residential Home Warranty (ARW) review.
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Plans costs
$45 - $84
Service fee
$125
15 Years in
Business
30 days Waiting
Periods
states
Headquartered in Boca Raton, Florida, ARW Home Warranty has over 15 years of experience in the industry and offers nationwide coverage. ARW offers customizable plans covering a wide range of appliances and systems. Along with three standard ARW home warranty plans, the company offers protection plans for electronics and water & sewer lines.
After thorough research, we present this ARW Home Warranty review to help readers get extensive information on the following details:
- Plans, coverage, and costs
- Limitations, exclusions, and other details
- Step-by-step claim process
Why ARW Home Warranty?
ARW allows you to build a custom plan
The company has partnered with the most recognized insurance companies in the U.S., such as Ironwood Warranty Group, Amynta, and Asurion
ARW offers exhaustive add-on coverage for electronics & exterior plumbing
The company assigns local, licensed contractor on priority
HomeWarrantyReviews.com
3.9/5 (534)
Trustpilot
4.3/5 (957)
Consumer Affairs
4.2/5 (225)
Explore Verified Consumer Reviews for ARW Home Warranty
Good customer service and provided all the contact info for the repair company. Very well-known repair company provided very good and fast service. The repair person was very experienced, courteous, and clean. The repairman followed the Covid-19 safety guidelines and explained the process very well.
I appreciated the support and service I received from American Residential Warranty customer service once I was actually able to get through to a service agent. Sadly, my first contact was in the evening / after hours when my air conditioning unit had started to misbehave, and I was hoping since they said they\'re a 24 / 7 customer service line would be able to assist me in having a service call created to help me. The customer service rep. took my name and information down and told me that a service writer would call me back in the morning, but that didn\'t happen so after waiting until 11 am the next morning I call American Residential back myself to initiate the service request / call for my unit\'s repair. Once connected, I was very pleased with the response / support provided by that service writer but also with the company (Warrior Heating and Air Conditioning) that was assigned my service need. Heaven forbid that I need another service for my unit during this time of the year, but I\'d want to use them again should the need arise and I had to call American Residential Warranty again.
Very responsive customer service, got technician out the next day, verified that everything was repaired and that We were happy with the results. Would recommend them as a warranty insurance company
I called the aforementioned company about a problem I was having with my washing machine leaking from the seal -- they promptly got me in touch with a repair company who came out -- ordered the part and had same promptly installed within a weeks time after receiving the part from the manufacturer
I had an excellent customer service with the personal over the phone and the technician that came to my house. Both were very pleasant to work with, the technician was very neat and communicate with me at all the times. Customer service were always calling me to see if i was satisfied with the service.
my air went out on my cooling and heating unit. I\'m very satisfied with my services with American Residential Warranty . Now I have a new unit, thanks for my warranty
Pros & cons
Pros
- Your systems and appliances are covered no matter what their age
- Offers services in all 50 States
- Offers protection to electronic gadgets
- Rated A by the BBB
Cons
- Includes clothes washer and dryer coverage as an add-on only
Enquire For Cost-effective home warranty plans
Protect Your Home Appliances And Systems Starting As Low As $1.5/Day
Plans & Coverage Of ARW Home Warranty
ARW has three standard home warranty plan options for homeowners- SystemsMax, ApplianceMax, and TotalMax. The company also offers add-ons with these ARW Home Warranty plans.
Look at the table below to get a better understanding of ARW’s coverage options:
|
Items |
Systems Max |
Appliance Max |
Total Max |
| Interior Electrical System | ✓ | - | ✓ |
| Water Heater | ✓ | ✓ | |
| Central Air Conditioning | ✓ | ✓ | |
| Central Home Heating | ✓ | ✓ | |
| Plumbing System | ✓ | ✓ | |
| Plumbing Stoppages | ✓ | ✓ | |
| Refrigerator | ✓ | ✓ | |
| Range / Oven / Cooktop | ✓ | ✓ | |
| Dishwasher | ✓ | ✓ | |
| Built-In Microwave | ✓ | ✓ | |
| Garbage Disposal | ✓ | ✓ | |
| Ductwork | ✓ | ✓ | |
| Kitchen Exhaust Fan | ✓ | ✓ | |
| Washer / Dryer | ✓ | ✓ | |
| Humidifier | ✓ | ||
| Garage Door Opener | ✓ | ||
| Ceiling Fans | ✓ |
Optional Coverage
The following items can be availed as additional coverage in exchange for extra fees.
- Pools & Spas
- Water Line
- Sewer Line
- Ultimate Electronics Protection (It includes laptops, desktops, tablets, LED/LCD TVs, Flat Panel/Plasma TVs, printers, and gaming consoles.)
The pricing for these items ranges from $7.99 to $24.99 monthly.
Coverage Limitations & Exclusions
This section details the coverage limitations and exclusions of ARW Home Warranty (ARW) plans.
As per the company, they will pay up to $7,500 per 12-month/contract and up to $2k per appliance/system.
General Exclusions From ARW Plans
- Normal wear and tear: Covers breakdowns due to normal wear and tear but not routine maintenance like tune-ups or filter changes
- Pre-existing conditions: Doesn’t cover breakdowns that existed or were known about before the coverage started
- Cosmetic defects: Covers functional breakdowns, not cosmetic blemishes or imperfections
- Power surges: Doesn’t cover damage caused by power surges or electrical problems
- Acts of God: Doesn’t cover damage caused by natural disasters like floods, earthquakes, or hurricanes
- Intentional damage: Doesn’t cover breakdowns caused by vandalism, neglect, or misuse
- Improper installation: Doesn’t cover breakdowns caused by faulty installation of covered items
- Commercial use: Coverage applicable only for residential properties, not for commercial use
Specific Appliance Exclusions
- Refrigerators: Water dispensers, and cosmetic defects are not covered.
- Washers and dryers: Hoses, drain pumps, and cosmetic defects are not covered
- Ranges and ovens: Self-cleaning features, light bulbs, and cosmetic defects are not covered
- Dishwashers: Hoses, drain pumps, and cosmetic defects are not covered
ARW Home Warranty Cost
The cost of an ARW Home Warranty plan starts from $45.99/month. It can change depending on your chosen plan, add-ons, and location.
Moreover, here is a breakdown of the ARW Home Warranty cost of different plans:
|
Plans |
Cost (Monthly) |
Cost (Yearly) |
|
Appliance Max |
$45.99 |
$549.99 |
|
Systems Max |
$59.99 |
$719.99 |
|
Total Max |
$84.99 |
$949.99 |
In addition to the premiums, you’ll also be required to pay a $125 service fee or deductible for each service visit.
Note: These ARW Home Warranty prices are before discounts. Take a free quote to learn about the discounts available in your area.
Review Of Plans, Coverage & Customer Service Of ARW Home Warranty
ARW Home Warranty suits people seeking separate coverage for their systems or appliances. The company also offers a combinational plan, benefiting people seeking comprehensive coverage.
Review Of ARW Home Warranty Plans & Coverage
- If safeguarding your electronic devices is a priority, ARW offers a monthly solution priced at $24.99. This plan covers TVs, laptops, gaming devices, and other electronics protection.
- The monthly pricing of ARW Home Warranty plans starts from $45.99 and goes up to $84.99 for a combination plan.
- ARW also offers an annual premium discount when paying for an annual plan.
- Additionally, the average coverage limit is $7,500, and the individual limits for appliances and systems range from $1,000 to $2,000, which aligns with industry norms.
Review Of ARW Home Warranty’s Customer Services
- ARW Home Warranty has gathered average ratings and reviews from various customers on our platform.
- With a rating of 3.9 out of 5 stars derived from over 530 customer reviews, it’s worth noting that recent ARW Home Warranty customer reviews have been less favorable.
- The company maintains an A rating with the BBB and a rating of 3.9 on 5 on Google reviews, which is commendable.
- Issues highlighted in some ARW Home Warranty reviews revolve around difficulties reaching the customer service team and facing claim denials.
ARW Home Warranty Claim Filing Procedure: Phone Number, Web Portal, & Online Form
- American Residential Warranty customer service offers 24/7 support via phone. Claims can be made by calling the ARW customer care number – (888) 658-0630
- You also have the option to initiate a claim using the online form provided on their website
- After you call the company, a service visit will be initiated within 48 hours. The trained technician will visit your place within 24 hours
- The company allows you to use your service provider if you receive the company’s consent before a repair is done
You will have to pay the service fee to the company or contractor, and the company will bear the replacement and repair costs
Conclusion
Whether ARW is right for you depends on your budget, the age and condition of your home, and your risk tolerance. If you’re looking for comprehensive coverage and plans backed by large insurance carriers, ARW is a good option.
Quick Details About The Company
|
Founder |
Josh Brauser, CEO |
|
Year Of Establishment |
2008 |
|
CEO |
Josh Brauser |
|
Address |
901 Yamato Rd Ste 100, Boca Raton, FL 33431, United States |
|
Type Of Company |
Private |
Why Should You Trust Us?
- We thoroughly examined ARW Home Warranty's sample contracts, delving into their coverage, pricing, and available plans across over 12 pages.
- Our analysis encompassed the study of over 760 customer reviews from various platforms to gain insights into the issues and viewpoints expressed by customers.
- This extensive ARW Home Warranty review results from 28 hours of exhaustive research aimed at understanding every aspect of the company comprehensively.
- All the information presented in this ARW Home Warranty review is directly sourced from its official page and sample contract.
Frequently Asked Questions (FAQs)
Who owns ARW Home Warranty?
A.
ARW Home Warranty is a privately held company.
What Is The Timeframe For A Technician To Arrive After A Claim Is Submitted?
A.
ARW Home Warranty aims to commence service within 48 hours. In an emergency, you can call 1-800-341-3624, and assistance will be provided for non-emergency claims within 24 hours.
Where is the ARW Home Warranty Headquarters located?
A.
ARW Home Warranty’s headquarters is located in Boca Raton, Florida.
Where does ARW Home Warranty Offer Its Plans?
A.
ARW offers coverage to all 50 U.S. states.
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