American Residential Warranty Reviews 2023
Headquartered in Boca Raton, Florida, American Residential Home Warranty (ARW) has over 14 years of experience. The company has grown to offer nationwide coverage in a short period of time. ARW offers customizable plans covering a wide range of appliances and systems starting at $17.98.
American Residential Home Warranty offers three standard home warranty plans and even gives the option of 1 bundle plan. Additionally, the company also provides homeowners the freedom to customize their plans.
After going through all the customer platforms and reading thousands of reviews from the current customers, and thorough review by our editorial team, we have been able to present you with the following detailed information:
- Plans, coverage, and coverage costs
- Inclusions, exclusions, and other details
- Step-by-step claim process
Company At A Glance
|Years In Business||14|
|Plan Costs||$17.98- $64.99|
|Waiting Period||30 days|
|Option To Pick Your Own Contractor||Yes|
Why American Residential Warranty?
- American Residential Warranty allows you to build a custom plan
- ARW has partnered with the most recognized insurance companies in the U.S., such as AIG Warranty and Amynta.
- American Residential Warranty offers exhaustive add-on coverage for electronics
- ARW has a lower service fee of $55 as compared to the competitors
latest American Residential Warranty reviews
Jose Cornelio , IL, Plainfield
Good customer service and provided all the contact info for the repair company. Very well-known repair company provided very good and fast service. The repair person was very experienced, courteous, and clean. The repairman followed the Covid-19 safety guidelines and explained the process very well.Patricia Wyler , AZ, Phoenix
I appreciated the support and service I received from American Residential Warranty customer service once I was actually able to get through to a service agent. Sadly, my first contact was in the evening / after hours when my air conditioning unit had started to misbehave, and I was hoping since they said they\'re a 24 / 7 customer service line would be able to assist me in having a service call created to help me. The customer service rep. took my name and information down and told me that a service writer would call me back in the morning, but that didn\'t happen so after waiting until 11 am the next morning I call American Residential back myself to initiate the service request / call for my unit\'s repair. Once connected, I was very pleased with the response / support provided by that service writer but also with the company (Warrior Heating and Air Conditioning) that was assigned my service need. Heaven forbid that I need another service for my unit during this time of the year, but I\'d want to use them again should the need arise and I had to call American Residential Warranty again.Ron , AZ, Tucson
Very responsive customer service, got technician out the next day, verified that everything was repaired and that We were happy with the results. Would recommend them as a warranty insurance companyAnn M hall , FL, Boca Raton
I called the aforementioned company about a problem I was having with my washing machine leaking from the seal -- they promptly got me in touch with a repair company who came out -- ordered the part and had same promptly installed within a weeks time after receiving the part from the manufacturerFabiola silva , NJ, Union
I had an excellent customer service with the personal over the phone and the technician that came to my house. Both were very pleasant to work with, the technician was very neat and communicate with me at all the times. Customer service were always calling me to see if i was satisfied with the service.Bobbie Davis , MS, Jackson
my air went out on my cooling and heating unit. I\'m very satisfied with my services with American Residential Warranty . Now I have a new unit, thanks for my warranty
Consumer Affairs4.2/5 (225)
Yelp1.5 /5 (201)
Site Jabber1/5 (2)
Pros & cons of American Residential Warranty
- Low service fees- $55
- Freedom to choose your contractor
- Provides home warranty services all over the U.S.
- Some of the older appliances are not covered under the plan
- Claims cannot be filed online
American Residential Warranty Covered States
American Residential Warranty offers services in all 50 U.S states.
American Residential Home Warranty Plans & Coverage
ARW has three standard home warranty plan options available for homeowners. They provide standard home warranty plans to homeowners. The company even offers a 4-in-1 bundle plan.
Look at the table below to get a better understanding of ARW’s coverage options:
Water & Sewer Line Combo
Repairs ✓ ✓ Unblocking The Lines ✓ ✓ Excavation Costs ✓ ✓ Reseeding The Grass ✓ ✓ Repaving The Driveway ✓ ✓ Interior Electrical System ✓ ✓ ✓ Refrigerator ✓ ✓ ✓ Range/Oven/Cooktop ✓ ✓ ✓ Dishwasher ✓ ✓ ✓ Built-In Microwave ✓ ✓ ✓ Garbage Disposal ✓ ✓ ✓ Kitchen Exhaust Fan ✓ ✓ ✓ Water Heater ✓ ✓ ✓ Central Home Heating ✓ ✓ Humidifier ✓ ✓ Plumbing System ✓ ✓ Plumbing Stoppages ✓ ✓ Ductwork ✓ ✓ Garage Door Opener ✓ ✓ Ceiling Fans ✓ ✓ Washer/ Dryer ✓ Deluxe Advantage* ✓ Ultimate Electronics Protection* ✓
*The Deluxe Advantage includes A/C refrigerant and coils, plumbing faucets & fixtures, permits, modifications, code violations, mismatched systems, toilets, internal mechanisms, improper installation, and garage door springs/tracks.
*Ultimate Electronics Bundle plan includes laptops, desktops, tablets, LED/LCD TVs, Flat Panel/Plasma TV, printer, and gaming console.
- Well Pumps
- Pools And Spas
- Food Spoilage
- Plumbing Advantage
- Plumbing System
- Washers And Dryers
- Additional Range Tops Or Ovens
- Additional Refrigerators
- A/C Advantage
- External Water Or Sewer Lines
- Water Heater
- Ceiling Fans
- Built-In Microwave
Note: Caps coverage for items older than ten years are based on their depreciated value.
American Residential Home Warranty Exclusions
American Residential Warranty has some limitations that you should know about. The coverage cap for systems and appliances is up to $1000. Apart from that, here are the exclusions as per the company’s sample contract:
- Routine maintenance like coil cleaning, filter changing, etc.
- Unknown or known pre-existing conditions
- Damage because of poor routine maintenance, intentional misuse, improper installation
- Damage because of natural disasters or any scenarios overlapping the home insurance coverage
- Secondary damage because of a covered item failure
- Fungus, rot, mildew, mold removal, or remediation
American Residential Home Warranty Cost
The cost of an American Residential Warranty will depend on the chosen plan and add-ons. Prices start at $17.98 and can go up to $129.99. The deductible charged by the company is $55, which is lower than the competitors. Here is a breakdown of the price of different plans (yearly) available for homeowners:
Water & Sewer Line Combo
Note: These prices are before discounts.
American Residential Home Warranty Discounts
American Residential offers $30 off on selected plans.
Trustworthiness & Customer Service
American Residential Home Warranty has received mixed reviews across different customer review platforms. The company is well-appreciated for its easy resolution and helpful customer service by its current homeowners. However, one of the challenges that homeowners face is the delay in responses from the company’s side.
The reviews on BBB are quite low compared to other platforms, with a rating of 2.05/5. Most comments highlight the difficulty during the cancellation process and the delay in responses, which appears to be a common issue amongst most customers.
Our take on American Residential Home Warranty is that they have a lot of potentials to build a good name in the industry and provide competition. The positive reviews highlight the company is constantly working hard to provide the best services in the market. However, customers should read the terms and conditions before investing in their plans.
Claims Filing Process For American Residential Home Warranty
American Residential Warranty offers 24/7 support to its customers via phone. Claims can be made by calling the home warranty’s number. They have separate phone numbers for CA, IA, TX, VA, and Ultimate Electronics Protection residents.
After you call the company, a service visit will be initiated within 48 hours. The trained technician will visit your place within 24 hours.
The company allows you to use your service provider if you receive the company’s consent before a repair is done.
You will have to pay the service fee to the company or contractor. But, the company will bear the replacement and repair costs.
How To Buy A Home Warranty From American Residential Home Warranty?
Buying a home warranty from American Residential Warranty is easy. You only need to pick a plan and call the American Residential Warranty phone number 855-569-0031 or visit their website to purchase the plan.
Choosing the right home warranty plan for your home can take time if you purchase it for the first time. Check this guide to learn how to purchase a home warranty.
At HomeWarrantyReviews.com, we are dedicated to offering our customers in-depth home warranty reviews to help you select the best home warranty company. To ensure that our reviews maintain high standards of credibility, we consider the following points to help us publish content that is as accurate and reliable as possible.
- Plans: We look at companies’ various plans and evaluate them based on their cost and the inclusion of major appliances and systems.
- Coverage: We consider coverage an essential factor based on a company’s extent of protection. Larger coverage caps offer more protection, and thus, the scores are high in our reviews.
- Contract terms: We give importance to how companies present their terms and conditions in the contract. If a company’s contract intends to unnecessarily confuse customers by using vague or complicated terms, the same will be reflected in our overall review of the company.
- Customer reviews: User reviews about service carry a lot of importance as it is a primary source of information highlighting the service quality of companies. More positive reviews will help companies attain higher rankings or vice versa.
- Trust: We ask companies to share documents to prove their credentials and monitor their standing with BBB and Yelp.
Editorial Note on American Residential Home Warranty
HomeWarrantyReviews.com editorial team thinks that American Residential Home Warranty is a good choice for people seeking customized coverage for their household items. Along with this, the company even offers the flexibility to select your licensed technician.
American Residential Home Warranty is well-suited for homeowners looking for unique electronic coverages and flexible plans. But, if you want elaborative details about the services and offered plans, you should read the company’s sample contract and pricing details.
American Residential Warranty provides different plans and flexibility to make your plan. It offers coverage to all 50 states and the industry’s lowest service visit fees. The company includes items that other home warranty companies don’t generally include. So, read the fine print, get a quote for a better understanding, and even review the company’s ratings on BBB, Yelp, and Google.
Quick Details About The Company
Josh Brauser ,CEO
Year Of Establishment
901 Yamato Rd Ste 100, Boca Raton, FL 33431, United States
Type Of Company
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Who owns American Residential Warranty?
American International Group, Inc. owns American Residential Warranty.Q.
Where is the American Residential Warranty Headquarters located?
The American Residential Warranty’s headquarters is located in Boca Raton, Florida.
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