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Lowe’s Protection Plans Review 2023

Name: Lowe’s Protection Plans
Brand: Lowe’s Protection Plans
Price: 5 USD
Availability: InStock
Rating: 1.8 (480 reviews)

With over a century of experience, Lowe’s stands as a popular home improvement company in the country. They offer various protection plans for your home systems and appliances. To know more about the company’s offerings, read this detailed Lowe’s Protection Plan review.

1.8/5 (480)

Submit Your Details & Get A Quote Now!

Save Big On The Appliance Repair Costs add this

Plans costs
$5 - $350

Service fees
N/A

20 Years in
Business

Covers in all 50 U.S
states.

By HomeWarrantyreviews.com Team | Reviewed By Shashank Ramesh

Lowe’s has been around for over 100 years and is the nation’s second-largest home improvement retailer, serving over 17 million customers weekly. Customers can access their services nationwide, as they are accessible in all 50 states.

Lowe’s protection plans cover various products, including appliances, tools, and outdoor power equipment. Along with the repair and replacement services, they offer certain benefits like Payback Reward, Keep It Running Reward, Repair Quick, etc.

This Lowe’s Protection Plan review is a product of detailed research conducted by our editorial team. We analyze the company’s services and customer reviews to help prospective homeowners with the following details:

Plans, pricing, and coverage details
Exclusions and dollar limits
A step-by-step guide to filing claims

Why Lowe’s Protection Plans?

Lowe’s completes over 17 Million transactions per week

The company’s expertise can be seen through its experience of a century

Lowes does not mandate any waiting period to start the services

The company gives 30% of your protection plan cost back if your major appliance had no repair claims

HomeWarrantyReviews.com

1.8/5 (480)

Trustpilot

1.4/5 (5,684)

Consumers Advocate

4.4/5 (28)

Explore users’ experience of Lowe’s Protection Plans

Paul siverling , VA, Amherst

We bought a Whirlpool French door refrigerator in July 2022.It is now Aug.2023.we have had nothing but trouble with this refrigerator. Several service calls on it for the same problems.Finally Assurance who services Lowes plans.Agreed to buy back the refrigerator.They we’re very professional in handling our problem.We we’re very pleased with the service we received.However We do not recommend Whirlpool refrigerators.Never again.

TCJ , SC, Lynchburg

I purchase a refrigerator a approximately 5 years ago that has required multiple repairs for the same issue. Lowes made the decision to replace under their warranty. I appreciate this type of customer service and makes me a lifelong customer of Lowes and its warranties.

Vera Conner , FL, Cape Coral

I am so thankful I took their extended warranty on Sears Elite refrigerator because the ice maker broke when it was still under warranty with Sears A&E Factory Service - they were horrible. Worse company ever to deal with over the phone. The service tech was ok but boy oh boy the phone service was horrible and ordering warranty parts. Started dealing with Customer Care Appliance Service that Lowes has here in Ca** Cor**, FL and the service tech was outstanding. It was worth the money.

Robert Sullivan , TX, Wichita Falls

Calling was tortuous but got appointment for mr washer within 14 days. More like 4 days. Called me to make appointment. Called day of to tell me on way. Came, fixed. Turns out it was a plugged filter that should be checked by me every 3 to 4 moths. Happy. But the calling to make appointment was tortuous.

Raul Martinez , FL, Tampa

I always buy extended warranty plan.When I need it the plan has worked.I want to mention the excellent skills and customer services provided by ***** from Arburquerque.She is an model example how customer service should be .Professional ,kindness and a person you can true.She goes extra miles .

Ashley Romero , NM, Albuquerque

HIGHLY recommend Lowe\'s Extended Warranty!! Prompt and friendly service!!

Pros & cons

Pros

Offers multi-year coverage
Doesn’t charge a deductible

Cons

Offers coverage for only one product per plan
Comparatively more expensive than most comprehensive plans

Enquire For Cost-effective home warranty plans

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Plans & Coverage Of Lowe’s Protection

Lowe’s protection plans are available for items purchased from their store. The plans are divided into eight categories, covering over 50 home items.

Also, in the case of appliances, you can have a joint protection plan for two to three appliances. The home systems and appliances eligible for Lowe’s protection plans are categorized under eight groups. These are:

Major Appliances
Grills & Smokers
Power Tools
Small Appliances
Outdoor Power Equipment
Heating & Cooling
Plumbing
Water Heaters

Lowe’s plans cover outdoor equipment, grills, power tools, and other items in addition to major home furnishings. As a result, its offers can be considered extensive compared to other home warranty plans on the market. Along with the plans, customers can also avail of benefits and rewards programs offered by Lowe’s.

Let’s take a look at the coverage in detail:

Items	Major Appliances	Small Appliances	Power Tools	Grills & Smokers	Outdoor Power Equipment	Heating & Cooling	Plumbing	Water Heaters
Refrigerators	✓
Freezers	✓
Trash Compactors	✓
Wall Ovens	✓
Cooktops Range Hoods	✓
Dishwasher	✓
Microwaves Ranges	✓
Washing Machines	✓
Dryers	✓
Compact Refrigerators		✓
Food Processors & Slicers		✓
Blenders		✓
Wine Coolers		✓
Vacuums		✓
Mixers		✓
Toaster		✓
Coffee & Espresso Makers		✓
Ovens		✓
Garbage Disposal		✓
Drills & Drivers			✓
Nailers			✓
Compressors			✓
Drill Presses			✓
Jointers Power & Tile Saws			✓
Wet/Dry Vacuums			✓
Sanders			✓
Welders			✓
Routers			✓
Gas Grills				✓
Gas Smokers				✓
Electric Grills				✓
Electric Smokers				✓
Pellet Grills				✓
Chippers					✓
Chainsaws					✓
Portable Generators					✓
Pressure Washers					✓
Log Splitters					✓
Trimmers					✓
Tillers					✓
Edgers					✓
Air Conditioners						✓
Gas Fire Pits						✓
Portable Fans						✓
Humidifiers						✓
Evaporative Coolers						✓
Heaters						✓
Dehumidifiers						✓
Fireplaces						✓
Jetted Tubs							✓
Water Softener Systems							✓
Water Filtration Systems							✓
Electric & Gas Traditional Water Heaters								✓
Electric & Gas Tankless Water Heaters								✓

Note: Lowe’s does not provide coverage for optional items.

Coverage Limitations & Exclusions

Lowe’s protection plans have a set of limits and exclusions. The limit of liability under protection plans for any single claim does not exceed the retail cost of your item.

Moreover, for your gen-sets/portable generators, the company will have up to $1,000 per contract term.

Apart from the coverage limits, Lowe’s does not cover repairs or replacements of the following:

Intentional or accidental damage, rust, liquid spills, acts of God, environmental factors, etc.
Failures or breakdowns caused by manufacturer defects, improper or lack of preventive maintenance, and pre-existing conditions are grounds for Lowe’s warranty claim denial.
Consumable parts failure, unauthorized repairs, and wilful abuse or neglect may also lead to the claim denial.

Note: There may be more limits or exclusions, so we advise you to read your contract thoroughly.

Lowe’s Protection Plan Cost

The prices of Lowe’s protection plans are distinct for each product according to its original value. You can expect to pay between $25-$400, depending on your item and the plan’s duration.

For reference, take a look at the below-mentioned prices for major appliances:

Price Of The Item	3 Year Plan	5 Year Plan
$1-$199.99	$24.97	$49.97
$200-$299.99	$39.97	$74.97
$300-$399.99	$54.97	$99.97
$400-$699.99	$86.97	$129.97
$700-$999.99	$99.97	$154.97
$1,000-$1,499.99	$119.97	$194.97
$1,500-$1,999.99	$144.97	$234.97
$2,000-$4,999.99	$184.97	$299.97
$5,000-$12,499.99	$229.97	$399.97
2 Laundry Appliances	$81.97/each	$124.97/each
2 Kitchen Appliances	$89.97/each	$134.97/each
3 Kitchen Appliances	$83.30/each	$132.30/each

Note: The prices mentioned above are for major appliances. We recommend getting a free quote from the company to know the exact pricing for the items you require coverage.

Trustworthiness, Customer Service, & Editorial Note Of Lowe’s Protection Plans

Lowe’s is the second largest home improvement retailer in the United States, operating since 1921. With over 100 years of experience, the company has created a significant brand presence nationwide.

Lowe’s presents a range of home protection plans grouped into eight categories. These plans provide coverage for an extensive collection of 56 essential items.
The plans offered by Lowe’s are suitable for people looking to cover specific parts of a home. However, it is unsuitable for people looking for a comprehensive plan that includes major appliances and systems. Instead, customers looking for an extensive plan will be forced to purchase multiple plans to protect the essential systems and appliances.
In terms of offered coverage, Lowe’s extensive list of items available surpasses the other available plans in the industry.
Lowe’s premiums could be comparatively higher compared to bundled plans offered by the competitors.
Another aspect to note is that where other companies charge $75 to $125 as service fees, Lowe’s does not levy any deductible on the services. Moreover, the company also provides various discounts to the customers. So, these all can be an added advantage for the customers.
The coverage limits set by the company are up to the retail costs of your item/s. This phenomenon slightly differs from other home warranty companies offering a particular amount of coverage.
Regarding customer satisfaction, there may be areas for improvement. The company holds a below-average rating of 1.8/5 on our website.
There have been some discrepancies regarding customer service representatives and technicians that could be improved.
On a positive note, several customers have also mentioned satisfaction with the services and value for money.

Our editorial analysis suggests that Lowe’s protection plans can be a good option if you have purchased appliances from their store and are looking for extended coverage. It may be an option if you’re also considering a multi-year plan. Lowe’s plans, rewards, and benefits make it an attractive choice for anyone looking to secure their Lowe’s purchases.

Claim Filing Procedure

Follow the listed steps to place a service request at Lowe’s –

Call Lowe’s customer service to reach the plan administrator or place an online request at Lowe’s/help/protection plans.
The request will be verified and approved if the item is covered. Note that Lowe’s will provide services only if the request is supported by the Plan Administrator, who is available 24/7.
Lowe’s will send a technician to your house to fix the issues.
If the item is not deemed repairable, a replacement or cash instead of replacement will be offered.

You can also place an emergency service request with Lowe’s at no extra charge.

Methodology

At HomeWarrantyReviews.com, we are dedicated to providing in-depth home warranty reviews so you can choose among the best home warranty companies & make the most out of it. We examine, compare, and analyze the companies on the following factors:

Cost-effective: We compare the costs of home warranty plans and determine if those are cost-effective. The pricing includes monthly/annual premiums, deductibles, and customer discounts.
Coverage: We compare the plans offered by different home warranty companies. The coverage includes systems, appliances, and additional offerings.
Claims: We look at customer reviews and determine their satisfaction with the claims filing procedure, settlement, and response times.
Transparency: We verify if the home warranty company is licensed within the appropriate industry and offer details on the CEOs, contractors, and several settled claims.
Uniqueness: We examine whether the company offers additional services, advantages, or coverage alternatives that set them apart.
Customer Engagement: We assess home warranty companies’ determination to respond to consumer problems in our Complaint Resolution Program.

Conclusion

Lowe’s Protection Plans can be a way for customers to extend the protection on their home items. However, we always encourage customers to ask for quotes and read the fine print before purchasing a plan.

Quick Details About The Company

Here are some details about Lowe’s that will help you know more about the company. Take a look:

Founder	L.S. Lowe
Year Of Establishment	1921
CEO	Marvin Ellison
Address	Mooresville, North Carolina, United States
Type Of Company	Public

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Frequently Asked Questions (FAQs)

Is Lowe's Protection Plan Transferable?

If you sell the product under Lowe’s protection plan, you can also transfer the protection to the new owner. You need to contact the Plan Administrator with the new owner’s contact information, date of transfer, and plan reference number.

How Long Does Lowes Extended Warranty Last?

Lowe’s offers multiple warranty periods for their protection plans. The most common ones range from 2 to 5 years.

Is Lowe's Protection Plan Legit?

Yes, Lowe’s is legitimate, and the company has been operating for over a hundred years. However, the company sometimes has received complaints due to its claims processing procedure.

How Do I Activate My Lowe's Protection Plan?

Lowe’s protection plans are offered to you as an option while purchasing a product that is eligible for coverage. The products generally eligible for Lowe’s protection plans are dehumidifiers, washers, dryers, power tools, etc.

You can activate your protection plan when the covered item breaks down and needs repair or replacement. You can call, text, or email the Plan Administrator to approve the claim, after which the broken item will be repaired or replaced.

Are Lowe's Protection Plans Refundable?

Yes, Lowe’s protection service plans are 100% refundable within the first 30 days, less the cost of any labor, service, reimbursement, etc., you received under the plan. After the initial 30 days, you will be eligible for a pro-rata refund of the price of the plan. However, we recommend reading the terms and conditions properly.

Lowe's Vs. Home Depot: Which One Offers The Better Appliance Warranty?

Lowe’s and Home Depot’s protection plans offer extended warranties for appliances and other general merchandise. Both companies’ prices, coverage, and benefits are comparable.

Home Depot beats Lowe’s by a small margin in certain aspects like service guarantees, coverage for a couple more items, the scope of their benefits, and more. However, both companies need better customer feedback regarding their coverage and claims process.

Does Lowe's Replace Devices If They Cannot Repair Them?

All home warranty companies have certain guidelines for deciding between repair or replacement of the product. If Lowe’s determines that the device is beyond repair, the company may offer new, rebuilt, or refurbished items with similar or equal features and functionality as the original product.

However, if the company pays for a non-repairable device or provides a replacement, you will no longer own the product, and its ownership will be passed on to Lowe’s.

How Long Does Lowe's Take To Repair Devices?

Lowe’s usually provides repair services within 7 – 14 days. However, if they cannot repair within their given timeline, the company will pay the repair costs or a $50 one-time payment over the contract period. If the plan includes onsite pick-up or service, the turnaround time begins when you contact the Plan Administrator and report the issue.

If you cannot get the first appointment, the turnaround time begins at the first service visit. If your contract does not include onsite pick-up or service, the turnaround time begins once the product has been delivered to the location. This clause does not apply to freezers or fridges.

Does Lowe's Cover Outdoor Power Equipment?

Yes, Lowe’s covers outdoor power equipment. Some include portable generators, trimmers, log splitters, pressure washers, edgers, snowblowers, riding mowers, chainsaws, and tillers.

Will Lowe's Cover Reinstallation Labor Charges?

Yes, Lowe’s covers reinstallation labor charges but only for some products. The company will cover professional reinstallation charges if your water softener or filtration is not repairable and needs to be replaced.

What Discounts Does Lowe’s Offer?

Lowes offers the following benefits

Payback Reward– 30% cashback on the plan if no service call is placed before plan expiration.
Keep It Running Reward– 50% on various components, depending on your plan.
Restock Your Food Rewards– Lowe’s will provide up to $300 per food loss incident if it is caused due to a faulty freezer or refrigerator.
Repair Quick– Lowe’s will provide repair within seven days or offer you a one-time payment of $50.

Some other value-added services include Reinstallation Labor, Professional Reinstallation Reimbursement, and Lowe’s TechConnect. You can find more details on these rewards in your service agreement, so read it carefully.

How Many States Are Covered By Lowe’s?

You can find Lowes Protection Plans in all 50 states through Lowes stores.