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Lowes Protection Plan Review 2023
Disclaimer : We facilitate quotes from reputable home warranty providers and may earn a commission, but that does not influence our evaluation process to produce unbiased reviews.
Lowe’s Appliance Extended Warranty
Customer Reviews456
Premium$5 - $350
Service FeeN/A
LimitAs per item’s value
ActivationImmediate
Cancellation FeeN/A
Lowe’s is the century-old nation’s largest home improvement retailer, serving over 19 million customers per week. Our Lowe’s protection plan review evaluates the company’s offerings, coverage, pricing, customer services, and more in-depth.
Our Verdict: Lowe’s protection plans are available upon purchasing products sold by them. Apart from the repair and replacement services, they offer certain benefits like Payback Reward, Keep It Running Reward, Repair Quick, etc., along with their plans. Where Lowe’s succeeds in the above factors, several customers have complaints about the services offered.
Pros
- Accepts a one-time fee
- Offers multi-year coverage
- Doesn’t charge a deductible
- Doesn’t require a waiting period
Cons
- Offers coverage for only one product per plan
- Costs more than comprehensive home service contracts
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Lowes Protection Plans
You can buy Lowe’s protection plans along with the item, or in the case of appliances, you can have a joint protection plan for two to three appliances. The protection plan includes the following:
|
Items Eligible For Protection
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How Much Does Lowes Protection Plan Cost?
The prices of Lowe’s protection plans are different for each product. However, there is a one-time fee ranging from $4-$400 depending on the item’s price and the plan’s duration. There is no deductible payable for repair or replacement services.
For reference, look at how the prices of covered items vary based on their term.
|
Price |
3-Year-Plan-Price |
5-Year-Plan-Price |
| $1-$199 | $24 | $49 |
| $200-$299 | $39 | $74 |
| $300-$399 | $54 | $99 |
| $400-$699 | $86 | $129 |
| $700-$999 | $99 | $154 |
| $1,000-$1,499 | $114 | $189 |
| $1,500-$1,999 | $139 | $229 |
| $2,000-$4,999 | $179 | $294 |
| $5,000-$12,499 | $219 | $389 |
| 2 Laundry Appliances | $81/ea. | $124/ea. |
| 2 Kitchen Appliances | $89/ea. | $134/ea. |
| 3 Kitchen Appliances | $83/ea. | $132/ea. |
*ea. – pricing for each appliance.
Lowes Protection Plan Discounts
Lowe‘s offers holiday discounts; however, there are no discounts or offers available now.
Lowes Protection Plan Coverage
Over 55 items are eligible for Lowe’s protection plans, categorized under eight groups. Take a look at the coverage in detail:
Major Appliance Protection Plan
- Refrigerators
- Dryers
- Washing Machines
- Over-the-Range Microwaves
- Ranges
- Dishwashers
- Cooktops
- Range Hoods
- Wall Ovens
- Trash Compactors
- Freezers
Small Appliance Protection Plan
- Compact Refrigerators
- Food Processors & Slicers
- Blenders
- Wine Coolers
- Vacuums
- Coffee & Espresso Makers
- Mixers
- Toaster Ovens
- Garbage Disposal
Heating & Cooling Protection Plan
- Air Conditioners
- Fireplaces
- Evaporative Coolers
- Heaters
- Dehumidifiers
- Portable Fans
- Gas Fire Pits
- Humidifiers
Plumbing Protection Plan
- Jetted Tubs
- Water Softener Systems
- Water Filtration Systems
Water Heater Protection Plan
- Electric & Gas Traditional Water Heaters
- Electric & Gas Tankless Water Heaters
Grill & Smoker Protection Plan
- Gas Grills
- Gas Smokers
- Electric Grills
- Electric Smokers
- Pellet Grills
Outdoor Power Equipment Protection Plan
- Chippers
- Chainsaws
- Portable Generators
- Trimmers
- Pressure Washers
- Log Splitters
- Tillers
- Edgers
Power Tool Protection Plan
- Drills & Drivers
- Compressors
- Jointers
- Power & Tile Saws
- Wet/Dry Vacuums
- Pneumatic Nailers
- Drill Presses
- Sanders
- Welders
- Routers
Learn more about what a home warranty plan covers in our detailed article!
Lowes Protection Plan Exclusions
Lowe’s protection plans have a set of limits and exclusions. They do not cover repairs or replacements caused by intentional or accidental damage, rust, liquid spills, acts of God, environmental factors, etc.
Failures or breakdowns caused by manufacturer defects, improper or lack of preventive maintenance, and pre-existing conditions are grounds for Lowe’s warranty claim denial. Consumable parts failure, unauthorized repairs, and wilful abuse or neglect may also lead to denial of your claim.
Apart from exclusions, the limit of liability under protection plans for any single claim does not exceed the retail cost of your item.
How To Buy Home Warranty From Lowes Protection Plan?
You can purchase a Lowe’s extended protection Plan when buying a product eligible for warranty coverage. You can purchase plans on its website. You can also opt to get a free quote from HomeWarrantyReviews and decide on your purchase by reading Lowe’s fine print thoroughly and ensuring you understand its offerings.
Although, you must be aware of some factors influencing your home warranty purchase choice. Check those out in our detailed post on how to buy a home warranty.
How Do I File A Claim With Lowes Protection Plan
Follow the listed steps to place a service request at Lowe’s –
- Call its phone number – 1-888-77LOWES (56937) to reach the Plan Administrator, text 1-888-7784109, or place an online request at lowes/help/protection plans.
- The request will be verified and approved if the item’s covered. Note that Lowe’s will provide services only if the request is approved by the Plan Administrator, who is available 24/7.
- If the item’s not deemed repairable, a replacement or cash instead of replacement will be offered.
- You can also place an emergency service request with Lowe’s at no extra charge.
Lowes Protection Plan vs. Competition
Here’s how Lowe’s compares against other leading home warranty companies:
Lowes Protection Plan vs. American Home Shield
- In terms of coverage limits, AHS provides unlimited protection for systems. Lowe’s only covers up to the retail price of your product.
- American Home Shield has three options for deductible, while Lowe’s does not charge any service call fee.
- AHS covers undetectable pre-existing conditions, but Lowe’s does not offer coverage for any such conditions.
Customer Reviews16725
Premium$39-$60
Service Fee $75-$125
Limit$6K-Unlimited
Activation 30 Days
Cancellation FeeN/A
Lowes Protection Plan vs. Select Home Warranty
- Select Home Warranty offers more discounts as compared to Lowe’s.
- Lowe’s does not charge any cancellation fees.
- Select started in 2012, while Lowe’s has completed hundred years in the business.
Customer Reviews4541
Premium$60-$65
Service Fee$60-$100
Limit$3k/Item
Activation30 Days
Cancellation Fee$75
Lowes Protection Plan vs. Home Depot
- Home Depot has a rating of A- from Better Business Bureau (BBB), while Lowe’s is not accredited with the organization.
- Lowe’s warranty is a clear win in terms of coverage; it offers protection plans for 55+ items.
- Home Depot has coverage for premium technical support for Wi-Fi-enabled devices.
Customer Reviews225
PremiumUp to $600
Service FeeN/A
Limit $500
Activation30 days
Cancellation FeeN/A
Lowes Protection Plan vs. Choice Home Warranty
- Choice has a 90-Day parts and 30-day labor guarantee, whereas Lowe’s offers no such services.
- Both the companies provide free 30-day cancellations.
Choice Home Warranty offers free roof leak coverage.
Customer Reviews9555
Premium$46-$55
Service Fee$60-$85
LimitUpto $3K/item
Activation30 Days
Cancellation Fee$50
Lowe’s Company Details
Lowe’s was founded by Carl Buchan in 1921 and is currently handled by the CEO Marvin R Ellison. The company is registered as a corporation headquartered in Mooresville, North Carolina, United States.
Methodology
At HomeWarrantyReviews.com, we are dedicated to providing in-depth home warranty reviews so you can choose the best home warranty company & make the most out of it. We examine, compare, and analyze the companies on the following factors:
- Cost-effective: We compare the costs of home warranty plans and determine if those are cost-effective. The pricing includes monthly/annual premiums, deductibles, and customer discounts.
- Coverage: We compare the plans offered by different home warranty companies. The coverage includes systems, appliances, and additional offerings.
- Claims: We look at customer reviews and determine how satisfied they were with the claims filing procedure, settlement, and response times.
- Transparency: We verify if the home warranty company is licensed within the appropriate industry and offer details on the CEOs, contractors, and several settled claims.
- Uniqueness: We examine whether the company offers additional services, advantages, or coverage alternatives that set them apart from the competition.
- Customer Engagement: We assess the determination of home warranty companies responding to consumer problems in our Complaint Resolution Program.
Lowe’s Appliance Extended Warranty
Customer Reviews456
Premium$5 - $350
Service FeeN/A
LimitAs per item’s value
ActivationImmediate
Cancellation FeeN/A
Lowes Protection Plan FAQs
Q.
Is Lowe's Protection Plan Transferable?
A.
If you sell the product under Lowe’s protection plan, you may be able to transfer the protection to the new owner as well. You need to contact the Plan Administrator with the new owner’s contact information, date of transfer, and plan reference number.
Q.
How Long Does Lowes Extended Warranty Last?
A.
Lowe’s offers multiple warranty periods for their protection plans. The most common ones range from 2 to 5 years.
Q.
Is Lowe's Protection Plan Legit?
A.
Lowe’s protection plans, while legitimate, have sometimes received complaints from the customers due to their claims processing procedure.
Q.
How Do I Activate My Lowe's Protection Plan?
A.
Lowe’s protection plans are offered to you as an option while purchasing a product that is eligible for coverage. The products generally eligible for Lowe’s protection plans are dehumidifiers, washers, dryers, power tools, etc.
You can activate your protection plan when the covered item breaks down and needs repair or replacement. You can call, text, or email the Plan Administrator to approve the claim, after which the broken item will be repaired or replaced.
Q.
Is Lowe's Protection Plans Refundable?
A.
Yes, Lowe’s protection service plans are 100% refundable within the first 30 days, less the cost of any labor, service, reimbursement, etc., you received under the plan. After the initial 30 days, you will be eligible for a pro-rata refund of the price of the plan. However, we recommend reading the terms and conditions properly.
Q.
Lowe's Vs. Home Depot: Which One Offers The Better Appliance Warranty?
A.
Lowe’s and Home Depot’s protection plans offer extended warranties for appliances and other general merchandise. Both companies’ prices, coverage, and benefits seem comparable in most aspects.
Home Depot beats Lowe’s by a small margin in certain aspects like service guarantees, coverage for a couple more items, the scope of their benefits, and more. However, both companies suffer from poor customer feedback regarding their coverage and claims process.
Q.
Does Lowe's Replace Devices If They Cannot Repair Them?
A.
If Lowe’s determines that the device is beyond repair, the company may offer new, rebuilt, or refurbished items with similar or equal features and functionality as the original product. However, if the company pays for a non-repairable device or provides a replacement, you will no longer own the product, and its ownership will pass on to Lowe’s.
Q.
How Long Does Lowe's Take To Repair Devices?
A.
Lowe’s usually provides repair services within 14 days. However, if they cannot repair within their given timeline, the company will pay the repair costs or $50 one-time payment over the contract period. If the plan includes onsite pick-up or service, the turnaround time begins when you contact the Plan Administrator and report the issue.
If you cannot get the first available appointment, the turnaround time begins at the first service visit. If your contract does not include onsite pick-up or service, the turnaround time begins once the product has been delivered to the location. This clause does not apply to freezers or fridges.
Q.
Does Lowe's Cover Outdoor Power Equipment?
A.
Yes, Lowe’s covers outdoor power equipment. Some include portable generators, trimmers, log splitters, pressure washers, edgers, snowblowers, riding mowers, chainsaws, and tillers.
Q.
Will Lowe's Cover Reinstallation Labor Charges?
A.
Yes, Lowe’s covers reinstallation labor charges but only for some products. The company will cover professional reinstallation charges if your water softener or filtration is not repairable and needs to be replaced.
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Premium$46-$55
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Lowes Protection Plan Review
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