Choice Home Warranty

Home Warranty Plan Details and Reviews for Choice Home Warranty

Choice Home Warranty
Customer Service 3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating
Service Timeliness 3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating
Repair Service 3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating
Overall Rating3.8 3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating
Total Reviews: 2677
Total Quotes : 3476
Premium $370 - $450
Deductible $60
Effective 30 days after enrollment
Years In Business 9
BBB Rating C-
Complaint Resolution Y
Offers Online Claims Y
Coverage Area Nationwide (USA)



Call Now for a Quote
 (877) 758-4545

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Choice Home Warranty (CHW) provides comprehensive home protection plans that repair and replace well maintained household appliances and systems. CHW says that when you purchase a warranty with them, you will be working with a knowledgeable and dedicated team which will resolve your issue swiftly.

The only thing a policyholder has to do when an appliance breaks down, is to call CHW and pay a nominal service fee. The company also caters to the needs for real estate professionals and take pride in the fact that homes clubbed with a CHW warranty, sells faster than a home sold without a warranty.
 

The company maintains a well equipped website that one can refer to in case any information regarding the company is needed. Claims can be submitted through this website which also has an FAQ section should you need to clarify doubts. All important contact numbers are available on site along with details about the company and their services. 

CHW has several services to offer their customers. The company maintains a 24/7 customer care facility that can take complaints  anytime. CHW also offers budget protection on unexpected repair bills. The company maintains a network of skilled and licensed service contractors who will visit your home as and when you report an issue.

Choice home warranty has a host of warranty products to offer homeowners, home sellers and real estate professionals. Warranties from CHW are transferable and are said to add value to the property at the time of sale.

Reviews & Ratings

Chandler - AZ 02-21-2017
Bernardo Portilla,Chandler AZ
Posted On 02/21/17
Review No. 108743
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
They have kept their word about the promised services. In the last 3 years, I have done few claims and most of them have been covered as promised. I truly recommend this company, I understand that sometimes they get pretty busy (like in a mid of summer/heatwave when we all calling for AC services) but for most their service is pretty good.
# 108743
Keller - TX 02-20-2017
Douglas Fontana,Keller TX
Posted On 02/20/17
Review No. 108704
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Choice Home Warranty basically offers an insurance policy for items within your home. HVAC system being one of the systems covered.
I filed a claim 2/17 when my heater system stopped blowing air. They scheduled a technician to come to my house. The technician did not offer a diagnosis of the issue, he only took pictures of the inside of the blower motor compartment and filters.
After a few days, I called CHW to find out what happens next, they told my my claim was denied due to improper maintenance (air filters were dirty). I presented a receipt showing the filters were changed by a certified HVAC professional 4 months earlier. They then responded with denying the claim based on dust buildup in the blower compartment.
I hired a certified technician to inspect the issue. He removed the blower motor and diagnosed the problem as a failure in the bearings. He also stated the dust buildup and filter condition were normal and that the main reason the bearings failed was due to the fact that the motor was 12 years old. He also stated dust cannot cause bearings to fail.
When I contacted the company of the technician that CHW hired for the initial inspection, they said they could not have diagnosed the problem until they removed the motor. Their instructions were to take pictures and send in to CHW, they were not authorized to spend additional time removing the motor and diagnosing the problem.
CHW clearly stated they are using the pictures to deny my claim, not the opinion of the company they sent to look at my HVAC system. view less
Choice Home Warranty basically offers an insurance policy for items within your home. HVAC system being one of the systems covered.
I filed a claim 2/17 when my heater system stopped blowing air. They scheduled a technician to come to my house. The technician did not offer a diagnosis of the issue, he only took pictures of the inside of the blower motor compartment and filters.
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# 108704
Fairburn - GA 02-20-2017
Sheila,Fairburn GA
Posted On 02/20/17
Review No. 108701
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This was my first service call with Choice. I am completely satisfied with the prompt connection with customer service and the service company. They called me within an hour and scheduled the service appointment. They called half an hour before the appointment time to let me know they were on the way. Within minutes the tech diagnosed my oven that wasn't heating. He came back the next morning, replaced the part and we were good to go. He was very professional and courteous. Service was great! view less
This was my first service call with Choice. I am completely satisfied with the prompt connection with customer service and the service company. They called me within an hour and scheduled the service appointment. They called half an hour before the appointment time to let me know they were on the way. Within minutes the tech diagnosed my oven that wasn't heating. He came back the next morning,
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# 108701
Colorado Springs - CO 02-19-2017
Michele A,Colorado Springs CO
Posted On 02/19/17
Review No. 108699
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Courteous service. Fast response. Even the technicians like them asacompany to work for. Any issues with service are immediately taken care of. Highly recommend.
# 108699
Fort Mill - SC 02-17-2017
Sharon Summers,Fort Mill SC
Posted On 02/17/17
Review No. 108687
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I was contacted quickly with the name of the contractor who would be repairing my furnace unit. They came out the next day. I was very pleased with the technician and the immediate response from Choice.
# 108687
Golden Valley - AZ 02-17-2017
Patricia A Smith,Golden Valley AZ
Posted On 02/17/17
Review No. 108677
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
I bought this warranty in Dec 2016.I have tried to use it twice.
The first time they wouldn't cover appl because of a missing part.
the second time they wouldn't cover the washing machine because i hadn't
had the policy long enough. WTF?
So I cancelled.Would not recommend.
# 108677
NORRIDGE - IL 02-16-2017
MICHAEL CACCIOPPO,NORRIDGE IL
Posted On 02/16/17
Review No. 108669
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My garbage disposal started making a tremendously loud sound. I called in and a service tech was referred to me and they contacted me within 15 minutes. I then set up the appointment and the tech came out and checked my disposal and said there was nothing mechanically wrong with it.
Even though there was nothing mechanically wrong with it the still covered the install of a brand new one.
# 108669
Glenarden - MD 02-09-2017
JI,Glenarden MD
Posted On 02/09/17
Review No. 108556
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
They are actually pretty good. They are trying their best to best the top rated warranty company. And this shows in how they handle complaint on a timely manner. They also try their best to dispatch technicians as soon as they can.
# 108556
Orlando - FL 02-09-2017
Deborah DoCarmo,Orlando FL
Posted On 02/09/17
Review No. 108554
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
It was our first time using Choice since we started our plan and we had 3 different issues in our house. Right after we contacted them we received calls from contractors scheduling our home visit. Everything was very well fixed/replaced and it was fast. We loved the support we had through the process. Thank you Choice!
# 108554
Fairfield - OH 02-09-2017
DON PETROSKY,Fairfield OH
Posted On 02/09/17
Review No. 108526
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
The phone system for Choice were down the morning I tried to call. Scared the crap outta me because I thought they went out of business....
But, false alarm. Finally got a hold of someone and my stove was repaired within 3 days
# 108526
Muskogee - OK 02-07-2017
Linda ,Muskogee OK
Posted On 02/07/17
Review No. 108488
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This was my first time to call in for service since we changed to Choice and I was very happy with the result. The associate I spoke to when I called in the problem was thorough with gathering and providing information and the service tech responded very quickly. The technician was prompt and professional. I feel very confident that we will be renewing with Choice Home Warranty.
# 108488
Laredo - TX 02-06-2017
Esmeralda Hernandez,Laredo TX
Posted On 02/06/17
Review No. 108460
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I can honestly say this when i need them the come through and i have bragged to other people about Choice Home Warranty and this is me saying I Quote "1st Choice" Choice Home Warranty always, can't be with out it! one satisfied customer... Thank you!
# 108460
Aventura - FL 02-03-2017
Alan Tsoi,Aventura FL
Posted On 02/03/17
Review No. 108430
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Choice Home Warranty guarantees replacement of appliance if it cannot be repaired. My microwave rendered useless after the technician assigned by CHW checked it out. I got a call the following day from CHW confirming that the repair was well over the cost of a new microwave, so they preferred to issue a check for me to purchase a new one. The PROBLEM is that the "amount assigned" for me to purchase a new microwave, was only half the price to replace a new one. In other words, when you add the $45 deductible + labor to install the over the range microwave + the price of a new one, the check issued by CHW and mailed to me in 30 days, would be less than half the amount I had to take out of my pocket.
The new microwave (cheapest one I could find in the internet) equivalent to the one damaged, cost 20-30% more than the check issued to me to purchase a new one, not taking into account the deductible nor installation fee. Free replacement is absolutely not TRUE, under their warranty. view less
Choice Home Warranty guarantees replacement of appliance if it cannot be repaired. My microwave rendered useless after the technician assigned by CHW checked it out. I got a call the following day from CHW confirming that the repair was well over the cost of a new microwave, so they preferred to issue a check for me to purchase a new one. The PROBLEM is that the "amount assigned" for me to
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# 108430
Las Vegas - NV 02-03-2017
Dena Shapiro,Las Vegas NV
Posted On 02/03/17
Review No. 108415
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I had a dishwasher that took a dive. I was impressed with how quickly my dishwasher claim was dealt with. The appliance repair company was efficient and concerned to resolve the issue at the earliest time possible. I've had multiple home warranty companies throughout the years and gratefully can say that I've never had to use them. However, now actually having to, I feel comfortable and at ease knowing that I chose such a reliable company. Thank you CHW. view less
I had a dishwasher that took a dive. I was impressed with how quickly my dishwasher claim was dealt with. The appliance repair company was efficient and concerned to resolve the issue at the earliest time possible. I've had multiple home warranty companies throughout the years and gratefully can say that I've never had to use them. However, now actually having to, I feel comfortable and at
... view more
# 108415
Columbia - SC 02-02-2017
P. Harrison,Columbia SC
Posted On 02/02/17
Review No. 108411
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
The technician was very professional in his service and offered me some helpful advice regarding my furnace. The The repair was made in a timely manner. I have recommended the company to other friends.
# 108411
Stone Mountain - GA 02-01-2017
JD McGhee,Stone Mountain GA
Posted On 02/01/17
Review No. 108384
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Had 2 heating units go out at the same time. Made claim for both and they were fixed promptly and without a hassle!
# 108384
Raleigh - NC 01-31-2017
Jim Read,Raleigh NC
Posted On 01/31/17
Review No. 108349
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My water heater stopped working so I called Choice. They appointed a repair service who came out the next day and fixed the issue. Saved me $$
# 108349
Charleston - SC 01-29-2017
Thelma Lipscomb,Charleston SC
Posted On 01/29/17
Review No. 108276
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Thank you for responding so quickly to the repair I needed. It took no time for Choice Home Warranty to call me back with the name of a repair shop. Mr. A J Fraser with T & M Appliance Repair was excellent. When I called to make an appointment for the repair, he came right away and was very knowledgeable of the problem with my refrigerator and how to fix it. It didn't take him very long to do the repair and explain in detail what he needed to do to fix it. As a new homeowner it was extremely frustrating to walk into my new home and immediately have problems. Thank you again; I appreciate for help. view less
Thank you for responding so quickly to the repair I needed. It took no time for Choice Home Warranty to call me back with the name of a repair shop. Mr. A J Fraser with T & M Appliance Repair was excellent. When I called to make an appointment for the repair, he came right away and was very knowledgeable of the problem with my refrigerator and how to fix it. It didn't take him very long to
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# 108276
Merritt Island Fl - FL 01-28-2017
Mark McKinnis,Merritt Island Fl FL
Posted On 01/28/17
Review No. 108273
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This warranty has been a great gift from the previous owner of the house. We have been able to get repairs to the Garbage Disposal, Garage Door Opener, and Refrigerator. The response time is within a day and you don't get a bunch of push back about getting it fixed. Customer service is very good! I highly recommend this warranty.
# 108273
Gainesville - GA 01-28-2017
Scott P,Gainesville GA
Posted On 01/28/17
Review No. 108270
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Contractor was assigned within hours of entering the claim. Contractor called me immediately to schedule an appointment for the following day. They diagnosed and resolved my issue on their first visit. Very professional.
# 108270
Spring - TX 01-26-2017
Sal Manno,Spring TX
Posted On 01/26/17
Review No. 108251
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Choice Representative was courteous, knowledgeable and professional. They listened to my issue of a water leak behind the wall from the tub/shower and confirmed that I was covered and sent out the repair request. Received an email and a phone call with the respective trade within an hour. The plumber came out and made the repairs. He was friendly, and very professional. He had to cut the hole bigger to access the leak area. Then I called Choice and they sent a tradesman to repair the sheet rock. Very satisfied and happy with the repair and the work completed. Thank you Choice for your concern and prompt response. view less
Choice Representative was courteous, knowledgeable and professional. They listened to my issue of a water leak behind the wall from the tub/shower and confirmed that I was covered and sent out the repair request. Received an email and a phone call with the respective trade within an hour. The plumber came out and made the repairs. He was friendly, and very professional. He had to cut the hole
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# 108251
Seabrook - TX 01-26-2017
Jennifer Zetusky,Seabrook TX
Posted On 01/26/17
Review No. 108224
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
I've used my warranty company twice in 1 1/2 years. I had my dishwasher replaced and more recently, my washer serviced. I wish the time between the service call and the repair was as quick as the call back and service schedule. Overall I haven't had a bad experience with this company.
# 108224
Bala Cynwyd - PA 01-25-2017
Selwyn Berman,Bala Cynwyd PA
Posted On 01/25/17
Review No. 108222
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
The contractor arrived on time as promised and the service repair was done very well . We are most satisfied with the whole process.
# 108222
baltimore - MD 01-24-2017
linda carper,baltimore MD
Posted On 01/24/17
Review No. 108203
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
when my washing machine needed to be repaired it was too costly so Choice warranty sent me a
check for almost what i paid for the policy. Three days later my stove went up and they quickly fixed it.with no problems. Well worth what I paid for the policy. ThankChoice
LINDA C. view less
when my washing machine needed to be repaired it was too costly so Choice warranty sent me a
check for almost what i paid for the policy. Three days later my stove went up and they quickly fixed it.with no problems. Well worth what I paid for the policy. ThankChoice
... view more
# 108203
Clarksville - TN 01-24-2017
A. Mejia ,Clarksville TN
Posted On 01/24/17
Review No. 108198
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
We have tenants in the home and the heat went out. We called and they were able to go out the next day. The only reason I gave 3 stars for timeliness is because it was freezing outside and the tenants have small children so same day service for something like that would have been preferred. Other than that, the came out early next morning and we're able to get it fixed quickly.
# 108198
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