Choice Home Warranty

Home Warranty Plan Details and Reviews for Choice Home Warranty

Choice Home Warranty
Customer Service 3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating
Service Timeliness 3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating
Repair Service 3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating
Overall Rating3.8 3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating

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1090 King Georges Post Rd, Edison, NJ 08837
(877) 758-4545 $370 - $450
Premium $370 - $450
Deductible $60
Effective 30 days after enrollment
Total Reviews 2759
Years In Business 9
BBB Rating B-
Complaint Resolution Y
Offers Online Claims Y
Coverage Area Nationwide (USA)

Call Now for a Quote
 (877) 758-4545

Choice Home Warranty (CHW) provides comprehensive home protection plans that repair and replace well maintained household appliances and systems. CHW says that when you purchase a warranty with them, you will be working with a knowledgeable and dedicated team which will resolve your issue swiftly.

The only thing a policyholder has to do when an appliance breaks down, is to call CHW and pay a nominal service fee. The company also caters to the needs for real estate professionals and take pride in the fact that homes clubbed with a CHW warranty, sells faster than a home sold without a warranty.
 

The company maintains a well equipped website that one can refer to in case any information regarding the company is needed. Claims can be submitted through this website which also has an FAQ section should you need to clarify doubts. All important contact numbers are available on site along with details about the company and their services. 

CHW has several services to offer their customers. The company maintains a 24/7 customer care facility that can take complaints  anytime. CHW also offers budget protection on unexpected repair bills. The company maintains a network of skilled and licensed service contractors who will visit your home as and when you report an issue.

Choice home warranty has a host of warranty products to offer homeowners, home sellers and real estate professionals. Warranties from CHW are transferable and are said to add value to the property at the time of sale.

Reviews & Ratings

Baltimore - MD 05-25-2017
Joyce Richardson , Baltimore MD
Posted On 05/25/17
Review No. 110427
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My repair person was prompt in responding and the only setback for me is that he is based in VA. We haven't been able to complete the job because of inconstistances in his schedule and mine.
He is not in Baltimore every day. We have arrange for him to complete job on May 30.
# 110427
Spring Branch - TX 05-24-2017
Jahzeel N Sequeira , Spring Branch TX
Posted On 05/24/17
Review No. 110426
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I receive and a better coverage than any other company out in the market and even customer service is very professional and makes me feel like the customer matter. The timing on service and response from the warranty company is excellent.
# 110426
Oxford - GA 05-23-2017
Melody Fowler , Oxford GA
Posted On 05/23/17
Review No. 110393
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I submitted a claim for a plumbing stoppage at 10:30 pm and I had a tech assigned by 9 am. The company that was dispatched was fabulous and worked really hard to get my issue resolved! This is the second time I've needed to use my home warranty in the last few months, so it's paid for itself this year!
# 110393
Lawrenceville - GA 05-23-2017
adam , Lawrenceville GA
Posted On 05/23/17
Review No. 110375
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
the customer service is awesome. i did have a small concern when i called about my air conditioning it started blowing cold air again and so i canceled my service. after running across the same problem a couple days later i called again except this time it was upstairs and downstairs. when the tech came and left the upstairs still had the same problem. after calling he told me it was working and i said thats the issue i originally had first cold then hot so i could see how it seemed to be working. when he came back he agreed there was a problem but then told me choice was giving a problem about both units going out at the same time and that its highly unlikely and they they didnt want to repair it but after very long on the phone he said they did approve it.
overall i guess there is no complaining if they helped me. view less
the customer service is awesome. i did have a small concern when i called about my air conditioning it started blowing cold air again and so i canceled my service. after running across the same problem a couple days later i called again except this time it was upstairs and downstairs. when the tech came and left the upstairs still had the same problem. after calling he told me it was
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# 110375
Troy - MI 05-21-2017
Nivedita Tiwari , Troy MI
Posted On 05/21/17
Review No. 110331
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I had a small leak from a pipe in my basement. I called choice and my claim was processed quickly. A plumber called about 30 minutes later and was here the next day. Choice approved the work so he fixed the problem and all is well. The technician was very polite and helpful. I would not hesitate to recommend choice home warranty they are very helpful and I don't have to go searching for a technician for the problem they take care of that. I am very happy with choice home warranty.
Thank You view less
I had a small leak from a pipe in my basement. I called choice and my claim was processed quickly. A plumber called about 30 minutes later and was here the next day. Choice approved the work so he fixed the problem and all is well. The technician was very polite and helpful. I would not hesitate to recommend choice home warranty they are very helpful and I don't have to go searching for a
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# 110331
Las Vegas - NV 05-21-2017
Doris Briggs , Las Vegas NV
Posted On 05/21/17
Review No. 110324
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have been with this company for a year. I have 3 houses with them. I am truly a very satisfied customer. Anytime I called with a problem they respond very quickly. I have even received same day service. I have been with other warranty companies and Choice is the best and have the best prices by far. I will remain with this company for years to come. The customer service staff have been very pleasant to deal with they treat you as if you are the only customer that they have. Awesome company. view less
I have been with this company for a year. I have 3 houses with them. I am truly a very satisfied customer. Anytime I called with a problem they respond very quickly. I have even received same day service. I have been with other warranty companies and Choice is the best and have the best prices by far. I will remain with this company for years to come. The customer service staff have been very
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# 110324
Arizona City - AZ 05-20-2017
Georgia McClurg , Arizona City AZ
Posted On 05/20/17
Review No. 110314
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
still waiting on delivery of one part but the repair service people were outstanding and as soon as part is in we are back in business. Thankful to be referred to such capable repair people....trying to get my daughter to change from plan she has to you guys,
# 110314
OMAHA - NE 05-20-2017
Cindie Duncan , OMAHA NE
Posted On 05/20/17
Review No. 110309
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
When I called for help the customer service was pleasant and professional. It only took a few minutes to file the claim. The service was completed on time. Thank you for the good service. The contractor Choice sent to my home was also pleasant and professional
# 110309
Pearland - TX 05-19-2017
Daniel varghese , Pearland TX
Posted On 05/19/17
Review No. 110288
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
very fast responce from choice home warrenty and within 24 hours they arrange technician for my work and they done the work very promptly. This is my first year with this company and this is my first clame. The annual fee and deductable are very reasonable. I highly recommended this company.
# 110288
Lake Mary - FL 05-19-2017
Margaret Kudder , Lake Mary FL
Posted On 05/19/17
Review No. 110278
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This was my first service call since signing up with Choice. Received a response almost immediately to my online notification and a/c service tech was here the very next morning. Could not be more pleased. Better price and better service compared to previous service company that I had for years.
# 110278
Weatherford - TX 05-19-2017
Barbara Stagner , Weatherford TX
Posted On 05/19/17
Review No. 110275
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Great customer service. Received a call from technician within a few hours and a visit a couple days later to repair my freezer. Unfortunately, the problem wasn't covered by my home warranty policy. All too often it's not covered! I don't think one policy is any better than another. It's not going to be covered.
# 110275
Windsor - CT 05-18-2017
Robert J Lennon , Windsor CT
Posted On 05/18/17
Review No. 110262
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
I had written a positive report earlier today on the expeditiousness in the handling and diagnosis in the above repair between 5/16/17 - 5/18/17
However, since the appliance tech told me that he could have had the part in and repaired today however, he was told by CHW not to order or buy the part they would order and send to him which they, CHW, said would take up to 5 days for the technician to get they part from them.
This is just a dishwasher repair which is inconvenient, can you imagine being without heat in the dead of winter for that time.
I have cancelled my account with CHW and will never recommend their services view less
I had written a positive report earlier today on the expeditiousness in the handling and diagnosis in the above repair between 5/16/17 - 5/18/17
However, since the appliance tech told me that he could have had the part in and repaired today however, he was told by CHW not to order or buy the part they would order and send to him which they, CHW, said would take up to 5 days for the
... view more
# 110262
Morrisville - NC 05-18-2017
Saravana Sathaya , Morrisville NC
Posted On 05/18/17
Review No. 110256
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Most excellent and prompt service. Called in an issue with my HVAC and received an update with a tech assigned within 2 hours. Tech that came to work on issue was very professional and fast

Definitely worth the money
# 110256
Covington - GA 05-18-2017
Zandria R Redding , Covington GA
Posted On 05/18/17
Review No. 110255
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
First month with Choice Home Warranty and their service was very timely and efficient. Had a leaking toilet and received service within 24 hours. Happy customer.
# 110255
Pensacola - FL 05-18-2017
Regina Turner , Pensacola FL
Posted On 05/18/17
Review No. 110246
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
We were charged for something that wasn't covered but being that we had been faithful customers we received a discount. Thanks so much because we really couldn't afford the extra money for the repair
# 110246
Orlando - FL 05-17-2017
Preston Blackwell , Orlando FL
Posted On 05/17/17
Review No. 110237
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This has been my first home warranty company that I have used and I have had two claims at this point and the service time was very quick and customer care was pleasant to work with.

Thank You
# 110237
Tampa - FL 05-17-2017
Malisa Maistri , Tampa FL
Posted On 05/17/17
Review No. 110233
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Choice Home Warranty has been a pleasure to work with, from the time I called to get a quote, the sales agent was knowledgeable, friendly and very accommodating. I had to have 2 services calls within two weeks (different repairs). One issue was covered under the warranty and the other wasn't. Even though the 2nd repair wasn't covered, Choice agreed to split the repair cost as a goodwill gesture. I am very satisfied. Will recommend Home Choice Warranty to anyone. view less
Choice Home Warranty has been a pleasure to work with, from the time I called to get a quote, the sales agent was knowledgeable, friendly and very accommodating. I had to have 2 services calls within two weeks (different repairs). One issue was covered under the warranty and the other wasn't. Even though the 2nd repair wasn't covered, Choice agreed to split the repair cost as a goodwill
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# 110233
Wake forest - NC 05-17-2017
Phyllis smiths , Wake forest NC
Posted On 05/17/17
Review No. 110209
2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
Overall Rating:2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
I'm not really pleased with Choice Home Warenty and will look to replace it when my contract is up. They respond in a timely manner, but when required to replace an appliance they don't take in to consideration the existing item and just search the internet for the least expensive item.
# 110209
Zephyrhills - FL 05-17-2017
Al Walters , Zephyrhills FL
Posted On 05/17/17
Review No. 110205
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Recurring Problem with relatively new a/c that seller's a/c repairmen wasn't able to fix after 3 repair visits and $610 additional costs, turned to CHW. Was contacted by one of their contracted agencies the same day and problem resolved same day. Very professional.
# 110205
Cocoa - FL 05-17-2017
Maggie Karas , Cocoa FL
Posted On 05/17/17
Review No. 110203
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Very satisfied. Called to report my issue. Was informed that someone will call with details. And than I was able to make contact with the servicemen. Convenient and informative. Did pay for the service that needed done. Thank you
# 110203
Henderson - NV 05-17-2017
Choice Home Warranty , Henderson NV
Posted On 05/17/17
Review No. 110201
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Had a problem with the front burner on the oven. Repair company was assigned within 24 hours. Part needed to be ordered and the company communicated well and installation was arranged quickly after the part was received.
# 110201
Severn - MD 05-16-2017
Teresa Rollman , Severn MD
Posted On 05/16/17
Review No. 110180
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I've had nothing but good experiences with Choice Home Warranty!! The repairman was very nice and efficient and the customer service was very friendly!! Thank You
# 110180
Las Vegas - NV 05-15-2017
Ann , Las Vegas NV
Posted On 05/15/17
Review No. 110172
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
PLEASE BE AWARE!!!! This insurance will try their very best NOT to cover your broken appliances! They have denied my claim 3 time consecutively on three different occasion! This insurance company are just out for themselves and they manipulate what the technician says so they don't have to cover your claim!
# 110172
Barnhart - MO 05-15-2017
Susan Carames , Barnhart MO
Posted On 05/15/17
Review No. 110140
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My water heater began leaking late on a Friday night. I remembered I'd purchased a warranty package and went online and filed a claim. By 10:30 Saturday morning a plumber called who was about 45 minutes from me but came out anyway. Quickly diagnosed the problem, had to go and buy the part and was finished and gone within 45 minutes of showing up. And because it was my first service call it was free! Excellent service. view less
My water heater began leaking late on a Friday night. I remembered I'd purchased a warranty package and went online and filed a claim. By 10:30 Saturday morning a plumber called who was about 45 minutes from me but came out anyway. Quickly diagnosed the problem, had to go and buy the part and was finished and gone within 45 minutes of showing up. And because it was my first service call it was
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# 110140
San Antonio - TX 05-14-2017
Marlene May , San Antonio TX
Posted On 05/14/17
Review No. 110130
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
excellent, our first time to call and service tech arrived in 2 hrs and completed the work in just 1 hour. So pleased. Glad we joined
# 110130

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