Choice Home Warranty

J McGeachy Mesa - AZ 06-23-2017

J McGeachy , Mesa AZ
Posted On 06/23/17
Review No. 111332

Great service! This was my first repair call after buying my home and Choice was there for me with quality and timely assistance. One call to Choice and I was given a service provider in my area within the hour and everything went smoothly from there until the problem was solved. My water heater was diagnosed quickly and we were back up and running in no time. I paid the $65 service fee and that was it. I'm very happy with Choice Home Warranty. view less

Great service! This was my first repair call after buying my home and Choice was there for me with quality and timely assistance. One call to Choice and I was given a service provider in my area within the hour and everything went smoothly from there until the problem was solved. My water heater was diagnosed quickly and we were back up and running in no time. I paid the $65 service fee
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# 111332

Makai Rosa Dallas - TX 06-22-2017

Makai Rosa , Dallas TX
Posted On 06/22/17
Review No. 111310

I was weary on how well and effective a home warranty plan would be, I was very happy. Great customer service, would definitely recommend.

# 111310

Barbara Stacy Sparks - NV 06-22-2017

Barbara Stacy , Sparks NV
Posted On 06/22/17
Review No. 111304

First repair request called in for me. Replacement of non working garbage disposal done quickly and painlessly! Customer service explained process precisely over phone and assigned plumber called early next morning.

# 111304

Richard Scott Dahlonega - GA 06-22-2017

Richard Scott , Dahlonega GA
Posted On 06/22/17
Review No. 111302

Called Choice Warr. 2 weeks after coverage started with an A/C unit problem we were given a Techs name and number and 2 days later A/C was fixed.Companies name was Epic Air they showed up on time and repaired same day.Great service from both companies.

# 111302

Robert Freeman Jr Gastonia - NC 06-22-2017

Robert Freeman Jr , Gastonia NC
Posted On 06/22/17
Review No. 111294

I called in my repair request early Monday morning. In just an hour or so I received the repair company information on BOTH my cell and home phone at the same time. The repair company was courteous and gave me their next available appointment. Techs fixed my AC problem in less than 2 hours. Good experience. SO NICE TO HAVE COOL AIR AGAIN.

# 111294

Arquita Mccain Memphis - TN 06-22-2017

Arquita Mccain , Memphis TN
Posted On 06/22/17
Review No. 111292

My husband & I had another warranty company for years.
We only filled a claim once.
Whenever we needed something done, we typically did it ourselves.
Came home from a long day to a mess! Needless to say the warranty company we paid into for years stated it wasn't covered!!!!

I made the Choice to look into other companies & read the reviews!
We were sold with choice simply because the customer service was second to none!
Everything was clear & understood!
Even better it was cheaper!!!!
I'm glade I made the Right CHOICE!!!
Home warranty!
Arquita & Steven McCain view less

My husband & I had another warranty company for years.
We only filled a claim once.
Whenever we needed something done, we typically did it ourselves.
Came home from a long day to a mess! Needless to say the warranty company we paid into for years stated it wasn't covered!!!!

I made the Choice to look into other companies & read the reviews!
We were
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# 111292

Elisabeth Lewis Jacksonville - NC 06-22-2017

Elisabeth Lewis , Jacksonville NC
Posted On 06/22/17
Review No. 111290

I filed a claim online and quickly recieved a claim ID and dispatched a point of contact for my repair. Only compliant I have is that the repair agent was not local and scheduling was a pain. I wish Choice would offer a follow up within 24 hours to make sure there were no problems and if some came about that they would help the customer find a different solution.

# 111290

Cornelius Waldorf - MD 06-22-2017

Cornelius , Waldorf MD
Posted On 06/22/17
Review No. 111279

I have been with Choice Warranty for 2 years and I have not been disappointed. When you call the customer service line they answer the phone and provide stellar service. The technicians that have come to my home have been professional and knowledgeable. I would suggest this company to anyone who needs home warranty.

# 111279

Doug Curtis Frisco - VA 06-21-2017

Doug Curtis , Frisco VA
Posted On 06/21/17
Review No. 111271

I had a problem with my garbage disposal and reported the issue with Choice Home Warranty. The lady at Choice was very professional and assigned my claim quickly. My garbage disposal was replaced by the service technician the following day. The entire experience with Choice Home Warranty was first class. Thank you so very much.

# 111271

Joanne Cinti Anthem - AZ 06-21-2017

Joanne Cinti , Anthem AZ
Posted On 06/21/17
Review No. 111234

We have used Choice twice and both times, we were pleased with the customer service and repairmen sent to our home. So far, very happy'

# 111234

Aaron Hamilton Rochester - NY 06-21-2017

Aaron Hamilton , Rochester NY
Posted On 06/21/17
Review No. 111225

This was my first time filing a claim for my investment property. I did not fully understand how the claims process work but the representative i spoke with was very helpful and informative in helping me received reimbursement for and emergency call.

# 111225

Tiffany Hernandez Simpsonville - SC 06-21-2017

Tiffany Hernandez , Simpsonville SC
Posted On 06/21/17
Review No. 111215

Everything was very quick. I called around 4:30 pm on Monday afternoon. I had a company assigned to my claim by later that night. I called the company and they were at my house doing the repair within 2 hours of my calling. They diagnosed the problem and fixed it very quickly. I highly recommend the company that came out to do the repair AND Choice Home Warranty.

# 111215

Douglas Culleoka - TN 06-21-2017

Douglas , Culleoka TN
Posted On 06/21/17
Review No. 111212

The problem was handled quickly and professionally. The repair technician found the root cause of the problem with our central air conditioning unit and we were cool as cucumbers in no time. Everything worked as it was supposed to. Very pleased with Choice!!

# 111212

Alan Kirschenbaum Baton Rouge - LA 06-20-2017

Alan Kirschenbaum , Baton Rouge LA
Posted On 06/20/17
Review No. 111204

Ron from rooter-man was very professional. Explained all the steps involved and completed the task quickly. I am impressed with the service I received from this company I will always recommend them to other, Thanks for selecting a good company that is professional and provide geat service to there customers.

# 111204

MR Mitchell Rockwall - TX 06-20-2017

MR Mitchell , Rockwall TX
Posted On 06/20/17
Review No. 111178

DO NOT USE THIS WARRANTY COMPANY!!
Every claim we have made has been denied
From our garage door opener to now our water heater
We bought a three year warranty package
I am now very sad to see our hard earned money invested in this warranty company such wasted $ because they wiggle themselves out of every claim we call in
BLACKLIST this company and don't pay them a penny of your hard earned money
TRUST ME And don't do it
They are without a doubt the worst !
I WILL get the word out with title companies and BBB and to alert the public! Oh and to add this....we asked for a refund guess what they want to backcharge us!!
So we end up basically getting less than $200 back! With over a $1000 credit card initial charge to activate warranty!
LESSON LEARNED on this one!
Unbelievable dishonest business practices! view less

DO NOT USE THIS WARRANTY COMPANY!!
Every claim we have made has been denied
From our garage door opener to now our water heater
We bought a three year warranty package
I am now very sad to see our hard earned money invested in this warranty company such wasted $ because they wiggle themselves out of every claim we call in
BLACKLIST this company and don't pay
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# 111178

David Baker Austin - TX 06-20-2017

David Baker , Austin TX
Posted On 06/20/17
Review No. 111170

With the exception of a certain pool service company, that I'll ensure Choice never sends my way again, ALL service I've experienced via Choice has been exceptional! If it wasn't for the poor communication and timeliness of the pool service company.....I would give 5 stars across the board.

# 111170

Crystal Pleasant San Antonio - TX 06-20-2017

Crystal Pleasant , San Antonio TX
Posted On 06/20/17
Review No. 111165

I signed up with Choice Home Warranty last summer and they have yet to disappoint! Great customer service, the service fee and monthly fees are reasonable, and the responsiveness is very timely. The contracted companies respond promptly and are very helpful. I am glad I chose CHW!!!

# 111165

LOAN T VO Hurst - TX 06-20-2017

LOAN T VO , Hurst TX
Posted On 06/20/17
Review No. 111164

I have 5 years policy with CHW and this is second year; I've had three claims already: A/C, microwave. I've made the claim on line, have the response real quick by email and phone also from CHW representatives within an hour or two with information to contact the company to schedule the repair. The technicians showed up as schedule, works were done professionally. Very please with CHW. Highly recommend, good investment and peace of mind. view less

I have 5 years policy with CHW and this is second year; I've had three claims already: A/C, microwave. I've made the claim on line, have the response real quick by email and phone also from CHW representatives within an hour or two with information to contact the company to schedule the repair. The technicians showed up as schedule, works were done professionally. Very please with CHW. Highly
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# 111164

Emily Leppert Chandler - AZ 06-19-2017

Emily Leppert , Chandler AZ
Posted On 06/19/17
Review No. 111156

Consistently happy with the online claims process for minor repairs. In this case, contractor was out in less than 24 hours, even though it was a non-emergency repair

# 111156

M KOSIKOWSKI Sanford - FL 06-19-2017

M KOSIKOWSKI , Sanford FL
Posted On 06/19/17
Review No. 111140

FIRST TIME FILING A CLAIM AND IT WAS VERY EASY OVER THE PHONE. CALLED CHW ON SUNDAY EVENING AND SERVICE TECH CONTACTED ME WITHIN 2 HOURS AND SCHEDULED A/C REPAIR FOR FIRST APPOINTMENT TUESDAY MORNING. VERY SATISFIED WITH SERVICE.

# 111140

Paul Lewis Magnolia - TX 06-19-2017

Paul Lewis , Magnolia TX
Posted On 06/19/17
Review No. 111131

this is the second time I have called Choice, the time it took for them to get a technician assigned was very quick and we were able to get the tech out here to look at the problem within a couple of days. unfortunately the repair part was not available but it was ordered quickly. very satistified.

# 111131

Kamlesh Shah Jersey City - NJ 06-19-2017

Kamlesh Shah , Jersey City NJ
Posted On 06/19/17
Review No. 111130

After getting 3 years warranty. This was my first call. Customer service was precise in understanding my problem and sent help. Problem was resolved without any further reminder and service of vendor was friendly and in time.

# 111130

carol miller Fox Lake - IL 06-18-2017

carol miller , Fox Lake IL
Posted On 06/18/17
Review No. 111118

this was my first experience using CHW. It was the hottest day of the season and my a/c stopped working. After trying to get one of their contracted technicians in my area, they were not able to get anyone and had me contact my own tech who came out and did the repair. I submitted everything to CHW for reimbursement. The process was easy and the CHW reps were professional.

# 111118

Gloria Martz Pittsburgh - PA 06-17-2017

Gloria Martz , Pittsburgh PA
Posted On 06/17/17
Review No. 111113

Returned home to find central air not working. Placed a claim online approximately 7PM. Received notification that a technician had been assigned . Unit repaired the next day. Whole process was complete in less than 24 hours

# 111113

Ralph Bishop Huntersville - NC 06-17-2017

Ralph Bishop , Huntersville NC
Posted On 06/17/17
Review No. 111112

This is not your fault, nor really the fault of the repair service - we have a Samsung dishwasher that had a leak in the door - the selected repair service did not know what to do - we called another highly-recommended repair service, and they didn't know what to do either. I should have called Samsung instead of Choice, because they sent a specific company that deals with Samsung only, and they solved the problem because they had run into the same issue previously. view less

This is not your fault, nor really the fault of the repair service - we have a Samsung dishwasher that had a leak in the door - the selected repair service did not know what to do - we called another highly-recommended repair service, and they didn't know what to do either. I should have called Samsung instead of Choice, because they sent a specific company that deals with Samsung only, and
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# 111112

Premium	$370 - $450
Deductible	$60
Effective	30 days after enrollment
Total Reviews	2865
Years In Business	9
BBB Rating	B-
Complaint Resolution	Y
Offers Online Claims	Y
Coverage Area	Nationwide (USA)

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If You Think That You Need A Home Warranty,Then YOU DO!