Service One

Anonymous, Omaha, NE

On Dec 26, 2018

Horrible home warranty was charged for someone to come out and look at the furnace and tell me what was wrong with it said he had to order parts my furnace was still not working when he left called in to schedule a service appointment to get the furnace to work and I am being charged again for that and also stuff that is not in my home warranty overall a bad experience probably won’t renew my warra ..Read Full Review

Horrible home warranty was charged for someone to come out and look at the furnace and tell me what was wrong with it said he had to order parts my furnace was still not working when he left called in to schedule a service appointment to get the furnace to work and I am being charged again for that and also stuff that is not in my home warranty overall a bad experience probably won’t renew my warranty next year ..View less

Helpful

Be the first one to find this review helpful

Kristine Timmerman, Omaha, NE

On Mar 13, 2018

I had to have service one come out 5 times to fix my furnace in 2 weeks. In the end it turned out to be a manufacturer error that should have been fixed the previous winter. When I called to talk to a manager about getting a refund for the premium I paid, they never bothered to called me back. Not great customer service.

Helpful

Be the first one to find this review helpful

Cheryl, Omaha, NE

On Mar 17, 2015

I have had a ServiceOne home warranty for 5 years. It has paid for itself many times over. The gals in the office are so nice and professional! Every tech that has come to my house knows their stuff!

Helpful

Be the first one to find this review helpful