ALLCOMPANIES TOOLS BLOGS
Disclaimer

We maintain complete transparency with the readers on our website. The company rankings on our site are independent of any marketing relationships that we may hold with a home warranty company. We may receive compensation for receiving quotes or placing advertisements. However, this does not affect a company's rankings. Companies are ranked solely on the basis of consumer reviews and ratings received from home warranty users.

*The lead information obtained will be sent to the respective companies as selected by the readers. However, the lead will be shared with a similar company if the selected company either doesn't participate in Leads Program or doesn't respond.

Home  /   Companies /   Global Home USA Warranty
icon Last updated: January 12, 2021

Global Home USA Home Warranty Review (2021)

Global Home USA assures customers that their essential systems and appliances remain protected at affordable prices. With coverage plans available in most states across the country, customers are rest assured to receive quality services. The company also ensures that customer claims are taken care of at the earliest, with top-class technicians’ help to facilitate these requirements. 

Global home warranty also offers excellent home warranty coverage options for homebuyers and sellers alike. Check out lots more on Global home warranty reviews,  plans, cost, claims, & coverage below.

 $company_name
Rating starRating starRating starRating starRating star
77 Reviews

Premium

$360-$500

Deductible

$50-$75

Coverage Limits

N/A

Active States

43

Complaint Resolution Program

No

N/A

Estimated Appliance Coverage

N/A

Estimated System Coverage

43

No. Of Active States

No

Complaint Resolution Program

WHY Global Home USA Warranty?

  • No waiting period as coverage begins as soon as you purchase the policy
  • The company has been in service for more than a decade, providing quality service
  • Option to choose your own provider of service
  • Coverage provided for Geothermal HVAC
  • Affordable service call fee
  • Customer service available 24/7
home service img

Global Home USA Warranty PLANS

The company offers customers three home warranty plans that cover a range of critical systems and appliances. Coverage for the plans include:

1. Gold Plan- Essential home systems and appliances such as central air systems, dishwashers, garbage disposal, and many other critical devices get covered under this plan.

2. Platinum Plan- Covers essential items like electronic air filters, showerheads, water heaters, ductwork, water softener, etc.

3. Elite Plan- The plan provides comprehensive coverage for a range of items, including a sump pump, microwave, hydro jetting, and more.

Customers can also opt for the additional coverage option, including protection for garage door openers, central vacuum, stand-alone well pump, clothes washers, dryers, etc. Make sure to check your service contract to know more about the additional coverage option. 

Global Home USA Cost and Coverage  

The Gold Plan cost starts at $465, and the deductible amount is at a nominal value of $100. Coverage for the Platinum Plan begins at $565, and the deductible cost required to be paid is $75. The Elite plan’s price starts at $665, and the expected deductible amount to be paid is $60. 

It’s important to note that these plans’ prices may vary depending on your state of residence. You must check your policy or get in touch with customer care to know the exact amount required to pay. If you are happy with the company’s services, you can extend your contract after one year. 

Gold Plan
  • Refrigerator
  • Oven / Range / Stove / Cooktop
  • Dishwasher
  • Built-in Microwave Oven
  • Electrical
  • Water Heater
  • Garbage Disposal
  • Air Conditioning System
  • Heating System
  • Ductwork
  • Sump Pump
  • Polybutylene Piping
Platinum Plan
  • Refrigerator
  • Oven / Range / Stove / Cooktop
  • Dishwasher
  • Built-in Microwave Oven
  • Trash Compactor
  • Electrical
  • Ceiling Fans
  • Water Heater
  • Garbage Disposal
  • Air Conditioning System
  • Heating System
  • Ductwork
  • Sump Pump
  • Water Softener
  • Humidifier
  • Shower-heads and arms
  • Faucets
  • Polybutylene Piping
  • Sewer Ejector Pumps
  • Geothermal HVAC
  • Clearing of Line Stoppages
Elite Plan
  • Refrigerator
  • Oven / Range / Stove / Cooktop
  • Dishwasher
  • Built-in Microwave Oven
  • Trash Compactor
  • Electrical
  • Ceiling Fans
  • Water Heater
  • Garbage Disposal
  • Air Conditioning System
  • Heating System
  • Ductwork
  • Sump Pump
  • Water Softener
  • Humidifier
  • Shower-heads and arms
  • Faucets
  • Polybutylene Piping
  • Sewer Ejector Pumps
  • Geothermal HVAC
  • Clearing of Line Stoppages
  • Hydro jetting
  • Rod Out Septic Line
  • Blockage

Global Home USA Warranty Claims And Customer Service

To file a claim with Global Home USA warranty, all you need to do is follow a few simple steps. Read the pointers mentioned below to file an effective claim.

  • Make a claim requesting for service online or via the phone (1-866-237-4980)
  • Once your claim is processed, a technician will come over to repair or replace the faulty device
  • You must pay the necessary service fee as stated in your contract
  • Once the device is back up and running, you must check if you are satisfied with the service received

If, by any chance, you would like to reach out to customer care at any point in time during your coverage duration, you must not hesitate. Customer service is your best bet to ensure you remain satisfied with the service provided by the company.

Global Home USA Warranty: Worth It?

If you’re looking for comprehensive plans and top-class service at affordable prices, Global Home USA is your best bet. Plus, you’re assured that your devices will be back up and running in no time, as you have the benefit of choosing the provider of service of your choice. On the whole, the company’s services are ideal for today’s modern-day homeowners.

If you would like to opt for a different company, check out the Best Home Warranty Companies for more options.

More on Home Warranties:

GLOBAL HOME USA WARRANTY FAQs

Can I cancel my Global Home USA contract?

Yes, you can cancel your policy if you are not happy with the company's services. You will be eligible to receive a refund if you cancel your policy in the period of 60 days after you purchased the policy. If you are unhappy with the service, the best way to cancel your contract is to get in touch with the customer care team at the earliest.

Is Global Home USA additional coverage option worth it?

The additional coverage option makes sense if you want specific systems and appliances in your home protected. You must check out what items need protection in your home, and if they are not covered under the regular plans, you can opt for additional coverage.

Can I transfer my Global Home USA policy?

The option to transfer your policy is available under the Global Home USA contract. You will also be required to pay a transfer fee of $50 and ensure to pen down a written declaration stating the transfer of coverage. You must read your policy to understand intricate details about the transfer of coverage.

Global Home USA Warranty REVIEWS

Icon

L Merrill, Mesa, AZ

On Apr 08, 2021

Rating starRating starRating starRating starRating star

Read your contract before buying. DO NOT TAKE THE WORD OF SALES STAFF! They hardly cover anything if you read the contract!! No Email address for claims and they make you pay upfront so they can turn down the claim! DONT BE FOOLED - terrible warranty company

Helpful
Be the first one to find this review helpful
Icon

Sandra Masters, Jonesborough, TN

On Jan 29, 2021

Rating starRating starRating starRating starRating star

Worthless, no heat and air contractors anywhere near our area will work with Global.Needed new motor for heat pump. Ended up pay full cost ourself. Dont waste money on Global.

Helpful
Be the first one to find this review helpful
Icon

A Evans, Zionsville, IN

On Oct 31, 2020

Rating starRating starRating starRating starRating star

Absolutely worthless, save your money--and sellers, just give your buyers the $700 off the purchase price. They send contractors to your house , then refuse to pay them and make you pay for an over $100 service fee for sending them...you could probably find one cheaper. If you refuse they suspend your contract, the whole encounter with them left a really nasty taste in my mouth, I frankly would never rec ..Read Full Review

Absolutely worthless, save your money--and sellers, just give your buyers the $700 off the purchase price. They send contractors to your house , then refuse to pay them and make you pay for an over $100 service fee for sending them...you could probably find one cheaper. If you refuse they suspend your contract, the whole encounter with them left a really nasty taste in my mouth, I frankly would never recommend them to anyone I liked!! They rarely pay/fix anything..seriously, ask 100 people about claims==you will hear that maybe they paid 10. Actually, ask the contractors that they send what percentage of calls the send them on do they actually paid by the insurance company to repair....Frankly I questioned if they get kick backs from the contractors...They say they don't==I doubt they would freely admit it if they were...just sayin. ..View less

Helpful
Be the first one to find this review helpful
Icon

Kristine Sims, Clearwater, FL

On Jun 24, 2020

Rating starRating starRating starRating starRating star

WORST warranty company EVER!!! We have has so many issues with our new home and They have done NOTHING for us! Our AC bit the dust and we were denied due to the words “corrosion”! I tried disputing this claim and the denied is again! We had to spend $10k on a whole new unit and Duct work! They are the WORST! Don’t sign with these people they are crooks!

Helpful
Be the first one to find this review helpful
Icon

Nat, Clinton, MS

On Jun 10, 2020

Rating starRating starRating starRating starRating star

I purchased a home and the seller included a warranty through Global. They wouldn't cover anything. They would send a service man out only for them to give a diagnosis and call the warranty company for them to say they wouldn't cover the costs. Everything was "pre-existing." I did not renew and I am currently in the market for a new warranty. What's the point in paying for a warranty and the ..Read Full Review

I purchased a home and the seller included a warranty through Global. They wouldn't cover anything. They would send a service man out only for them to give a diagnosis and call the warranty company for them to say they wouldn't cover the costs. Everything was "pre-existing." I did not renew and I am currently in the market for a new warranty. What's the point in paying for a warranty and they will not help when you need them? Do not waste your money. ..View less

Helpful
Be the first one to find this review helpful
Icon

South Carolina, Mount Pleasant, SC

On Oct 04, 2019

Rating starRating starRating starRating starRating star

Horrendous. Our attic fans were not working properly. The company they sent out replaced the motor on one fan, worked properly. The second fan blade was too rusted to be removed from the motor, so instead of replacing the fan, the tech banged on the unit and eventually used heat/cooling method to get the fan removed from the motor. That fan now makes loud noise every time the fan is on. When Global was c ..Read Full Review

Horrendous. Our attic fans were not working properly. The company they sent out replaced the motor on one fan, worked properly. The second fan blade was too rusted to be removed from the motor, so instead of replacing the fan, the tech banged on the unit and eventually used heat/cooling method to get the fan removed from the motor. That fan now makes loud noise every time the fan is on. When Global was contacted they notified that the same company would be sent out and if the company said there was nothing wrong with the fan, then that was the end of it. If I wanted the fan replaced after that, it would be another $60.00 payment out of my pocket. I said, in all fairness, send a different company to inspect the fan- Global refused! ..View less

Helpful
Be the first one to find this review helpful
Icon

Duped consumer, Feasterville Trevose, PA

On May 09, 2019

Rating starRating starRating starRating starRating star

CON ARTIST!!!!. They won’t cover you for anything unless you find the problem within the first 30 days even with a 1 YEAR policy. I was told because I didn’t notify them immediately they won’t cover the problem. Can’t really see the point of having coverage for a year, should just be a 30 day policy

Helpful
1 people found this review helpful
Icon

Terrance Miller, Waldorf, MD

On Feb 20, 2019

Rating starRating starRating starRating starRating star

Before you buy a warranty from this company I would like to advise you to avoid. Too many reasons to find a better company. They are one of the worst for the vendor and consumer. I wish I had a choice of warranty company when I purchased my home. AVOID if POSSIBLE!!!

Helpful
Be the first one to find this review helpful
Icon

John Smith, Seminole, FL

On Feb 20, 2019

Rating starRating starRating starRating starRating star

This warranty was provided with the new house that we purchased. DON'T USE THIS WARRANTY COMPANY! We have been having A.C problems, and have been using the company THEY sent out to fix our A.C. long story short, the company THEY sent us broke more things as they were trying to fix our refrigerant leak. After we got a second opinion, which they said we could, they went back on their word and covered les ..Read Full Review

This warranty was provided with the new house that we purchased. DON'T USE THIS WARRANTY COMPANY! We have been having A.C problems, and have been using the company THEY sent out to fix our A.C. long story short, the company THEY sent us broke more things as they were trying to fix our refrigerant leak. After we got a second opinion, which they said we could, they went back on their word and covered less than half of the cost between a leak test and parts to determine and fix what the company THEY SENT OUT broke. Global home is in business with the companies they send out to fix your claims. They will sit back and watch as these unethical and scam businesses screw you, and they won't do anything about it. Then when you call to question why you aren't getting reimbursed which their reps said I would, along with the contract stating what's reimbursable, they will literally make up numbers that don't add up whatsoever. ..View less

Helpful
Be the first one to find this review helpful
Icon

John Smith, Seminole, FL

On Feb 20, 2019

Rating starRating starRating starRating starRating star

This warranty was provided with the new house that we purchased. DON'T USE THIS WARRANTY COMPANY! We have been having A.C problems, and have been using the company THEY sent out to fix our A.C. long story short, the company THEY sent us broke more things as they were trying to fix our refrigerant leak. After we got a second opinion, which they said we could, they went back on their word and covered les ..Read Full Review

This warranty was provided with the new house that we purchased. DON'T USE THIS WARRANTY COMPANY! We have been having A.C problems, and have been using the company THEY sent out to fix our A.C. long story short, the company THEY sent us broke more things as they were trying to fix our refrigerant leak. After we got a second opinion, which they said we could, they went back on their word and covered less than half of the cost between a leak test and parts to determine and fix what the company THEY SENT OUT broke. Global home is in business with the companies they send out to fix your claims. They will sit back and watch as these unethical and scam businesses screw you, and they won't do anything about it. Then when you call to question why you aren't getting reimbursed which their reps said I would, along with the contract stating what's reimbursable, they will literally make up numbers that don't add up whatsoever. ..View less

Helpful
Be the first one to find this review helpful
Icon

ANDREW GREENHUT, randolph, NJ

On Dec 18, 2018

Rating starRating starRating starRating starRating star

These guys are great. I have used them for over 5 years and they cover everything including some plumbing and electric. In 5 years the only thing that they haven't covered was my washing machine because the tumbler was rusted out which was clearly stated in the contract. These guys have saved me thousands of dollars over the years and Steve Rodriguez out of corporate couldn't be any nicer or helpful ..Read Full Review

These guys are great. I have used them for over 5 years and they cover everything including some plumbing and electric. In 5 years the only thing that they haven't covered was my washing machine because the tumbler was rusted out which was clearly stated in the contract. These guys have saved me thousands of dollars over the years and Steve Rodriguez out of corporate couldn't be any nicer or helpful. Best of all if you tell them you want to use your own vendors they are more than happy to oblige as long as you call Global and let them to speak to the vendor before starting and once a diagnosis is given. ..View less

Helpful
1 people found this review helpful
Icon

Jerry, Metairie, LA

On Nov 27, 2018

Rating starRating starRating starRating starRating star

We purchased a home and the buyer provided this warranty. Within the year both upstairs and downstairs A/C units had failures - condenser coils need replacing in both. (Not surprising given the age of the units.) Our chosen service provider gave us an estimate and then spoke with the warranty company rep directly (after I opened the claims). After the installation, we received a full reimbursement, m ..Read Full Review

We purchased a home and the buyer provided this warranty. Within the year both upstairs and downstairs A/C units had failures - condenser coils need replacing in both. (Not surprising given the age of the units.) Our chosen service provider gave us an estimate and then spoke with the warranty company rep directly (after I opened the claims). After the installation, we received a full reimbursement, minus the deductibles. The customer service agents were very professional, too. ..View less

Helpful
1 people found this review helpful
Icon

Brittany Orozco, Menasha, WI

On Nov 13, 2018

Rating starRating starRating starRating starRating star

I got the home warranty for free from my lender. When I bought my house in June. I didn’t think I’d ever use it. But when my toilet was leaking into the basement. I gave them a call. I had read the reviews first in curiosity and was scared by the bad reviews. But I figured why not give it a shot. So I called them on a Sunday night. And they said they would have someone get back to me the nex ..Read Full Review

I got the home warranty for free from my lender. When I bought my house in June. I didn’t think I’d ever use it. But when my toilet was leaking into the basement. I gave them a call. I had read the reviews first in curiosity and was scared by the bad reviews. But I figured why not give it a shot. So I called them on a Sunday night. And they said they would have someone get back to me the next day. They took down my information. I wasn’t expecting a call so quick but Monday morning I got a call. I was at work so I gave him a call back that afternoon. They said they would look for a plumber near me to do the work. They gave me the option to call find my own. The worker from the warranty company was super nice. But I said you guys go ahead and try and find something. The next day I got a call from a plumber who the warranty company hired. The only thing he couldn’t get me in until the next week. But that was fine as I have a second bathroom. The plumber just left today. everything was covered by the warranty company. And I just had to pay 75 bucks and my toilet is fixed. Without warranty he said would have been $270 some. So I want to leave a good review it to let you know it does work. I think as long as you’re not trying to do something that was pre-existing. ..View less

Helpful
1 people found this review helpful
Icon

Sara, Tampa, FL

On Oct 31, 2018

Rating starRating starRating starRating starRating star

My water heater was not working, I called Global Home USA warranty on Oct 10th, there was no action taken for 3 weeks. Made another call 2 days back (Oct 29th) and was told that the dispatch did not reach in time. I don't what that means to me. I had to wait for 3 weeks to get the service guy to come in , and even worse he was not able to diagnose the issue . The claim was rejected since the service guy ..Read Full Review

My water heater was not working, I called Global Home USA warranty on Oct 10th, there was no action taken for 3 weeks. Made another call 2 days back (Oct 29th) and was told that the dispatch did not reach in time. I don't what that means to me. I had to wait for 3 weeks to get the service guy to come in , and even worse he was not able to diagnose the issue . The claim was rejected since the service guy was not able to diagnose the issue , and we had to pay the full service charge for the visit. Another instance, the service guy had diagnosed the problem due to a clog in the defrost drain tube in my refrigerator which caused water leak , but global home usa warranty will not cover. I had pursue the service anyways to have the problem fixed, the service guy mentioned that he had to drain the water with steamer which is not maintenance issue but actually repair in LG refrigerator , I read through the contract completely and when i challenged them to point out the not covered ones, they were not able to explain it, they said the refrigerator service repair will not be covered, and most of the times since the contract was not read by the customers they do not spell everything out, which sounded stupid. I did not have chance to read the reviews for this warranty company, we got this home warranty as part of closing. Shocking to know that the company operates on such poor services. Buyers be aware. ..View less

Helpful
2 people found this review helpful
Icon

Dave W, Bradenton, FL

On Oct 30, 2018

Rating starRating starRating starRating starRating star

Global Home Warranty handled my 1st claim with them extremely Fast and Efficiently. GHW got back to me within 90 minutes, had Service Provider set-up within 2 hours and Repair was handled within 7 hours of initial call to GHW! Exceptional Service in my opinion! All biling, with the exception of the modest deductible, was all between GHW & the provider. Easy, Quick & Satisifying!

Helpful
1 people found this review helpful
Icon

Jo Ann Hawley, Naples, FL

On Oct 25, 2018

Rating starRating starRating starRating starRating star

Really shouldn't be any stars for this fradulent company. Just called and spoke to a supervisor "Alex" and he was completely indifferent and even backed up the rude behavior and misrepresentations from one of his "customer service" reps - Sean after two days of conversations. Long story short...buyer beware!! They refused a claim on a hot water heater that went out after I closed ..Read Full Review

Really shouldn't be any stars for this fradulent company. Just called and spoke to a supervisor "Alex" and he was completely indifferent and even backed up the rude behavior and misrepresentations from one of his "customer service" reps - Sean after two days of conversations. Long story short...buyer beware!! They refused a claim on a hot water heater that went out after I closed on my house, not to mention the gas company wouldn't even hook the gas up to the unit and posted DANGER signs. They should NOT BE IN BUSINESS IN THE STATE OF TEXAS OR ELSEWHERE. Further investigation needs to be conducted... ..View less

Helpful
1 people found this review helpful
Icon

Morgan Robert Green, Titusville, FL

On Sep 28, 2018

Rating starRating starRating starRating starRating star

As new homebuyers who received this home warranty as a gift from our lender we thought this was the best gift until our AC could no longer keep up to keep our house cool. We contacted our local AC company and they advised the AC unit was beyond repair and needed to be replaced. We contacted Global Home USA and sent them our local AC quote and recommendation. First they told us they needed to have one of ..Read Full Review

As new homebuyers who received this home warranty as a gift from our lender we thought this was the best gift until our AC could no longer keep up to keep our house cool. We contacted our local AC company and they advised the AC unit was beyond repair and needed to be replaced. We contacted Global Home USA and sent them our local AC quote and recommendation. First they told us they needed to have one of their guys come out which we understood. They then denied our claim because they stated it was not a "mechanical issue". When your AC cannot keep your house cool below 80 degrees and is constantly running something is wrong mechanically. We have contacted our lender and told them just how horrible and rude the people at Global Home USA truly are so that they dont waste anymore money on buying this worthless warranty for their new homebuyers! Thankfully our local AC guys were able to help us and we now have our AC replaced with no hassle from them! Please do not waste your time or money on buying warranty from these people. I wouldn't give any stars for this company. ..View less

Helpful
1 people found this review helpful
Icon

Brian Gravagna, Lithia, FL

On Aug 24, 2018

Rating starRating starRating starRating starRating star

Don’t purchase from Global Warranty Group. Take you money and time elsewhere. Just purchased a home with this home warranty. We had a home inspection that verified an operational dishwasher. We used the 2 year old dishwasher and the 2nd time the dishes weren’t getting clean. So we called Global Warranty Group to get it repaired. Begin awful customer service that was rude to my wife and ..Read Full Review

Don’t purchase from Global Warranty Group. Take you money and time elsewhere. Just purchased a home with this home warranty. We had a home inspection that verified an operational dishwasher. We used the 2 year old dishwasher and the 2nd time the dishes weren’t getting clean. So we called Global Warranty Group to get it repaired. Begin awful customer service that was rude to my wife and said they would fix because it was a “preexcisting condtion”. I called to verify what the story was and they stated we needed to appeal the ruling and go through some long term appeal process. They then “ruled” it wouldn’t be repaired and wouldn’t sent anyone out. So we then requested a refund, which of course you had to do paperwork and snail mail it in vs simple email or phone call. All part of a scam to just take your money. Do not purchase from these folks. Rude customer service and they give you the run around on everything. Just awful! ..View less

Helpful
1 people found this review helpful
Icon

Theresa Mowrey, Spring Hill, FL

On Aug 24, 2018

Rating starRating starRating starRating starRating star

ABSOLUTELY WORTHLESS home warranty! Do not waste money on it as it COVERS NOTHING. It is not worth the paper it is written on. Countless negative online reviews, all claiming the same thing. Adjuster manipulated words to reach foregone denial conclusion. Terrible customer service. If it was possible to rate a negative star I would. I will be following up with a BBB complaint.

Helpful
1 people found this review helpful
Icon

Todd nicklas, Havertown, PA

On Aug 16, 2018

Rating starRating starRating starRating starRating star

I get their job, and what they are trying to do. However, they denied a claim that was clearly not a preexisting condition and nothing I lied about. They twisted what I and the repair man said and manipulated their answer. If I’m due some help that’s clearly to be covered, just do your job. That’s what people ask for me in mine. Plus they also went back on timelines they gave me.

Helpful
Be the first one to find this review helpful

Ready to share your home warranty experience with Global Home USA Warranty? Click here to write your own review

Global Home USA Warranty RATINGS

RATINGS
77 Reviews in Total

Customer Service

Rating starRating starRating starRating starRating star

Repair Time

Rating starRating starRating starRating starRating star

Quality of Repair

Rating starRating starRating starRating starRating star

Claims and Settlement

Rating starRating starRating starRating starRating star
https://www.homewarrantyreviews.com/wp-content/themes/HWR-2020
Explore amazing deals on extensive home warranty plans