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Based in Addison, Texas, Global Home USA is a reputable company in the home warranty industry. It has been serving customers with reliable home warranty services since 2003. The company provides three distinct plans tailored for home buyers and sellers.

Global Home’s plans are available to customers from 46 U.S. states. The pricing options commence at an annual rate of $595, offering three separate deductibles corresponding to each plan.

Our editorial team has compiled a detailed review of Global Home USA to help homeowners with the following information:

  • Plans and coverage
  • Inclusions, exclusions, and cost of the plans
  • A step-by-step guide on claim procedures

Why Global Home USA Warranty?

Global Home USA has home inspection services included in its plan

Global Home USA has home inspection services included in its plan

The company offers diverse optional coverage choices for customers

The company offers diverse optional coverage choices for customers

Customers get to choose their contractor

Customers get to choose their contractor

HomeWarrantyReviews.com

twohalf_star

2.1/5 (110)

Google

threehalf_star

3.2/5 (13)

Angi

two_star

2/5 (3)

Explore Verified Consumer Reviews for Global Home USA Warranty

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Jennifer P , IN, Crown Point
five_star

My clients recently moved into their home. As they were moving in they noticed the hot water tank was not working. They called customer service and were able to get someone out within a couple hours. There was a bit of confusion and high emotions but T** our sales rep stepped in and made the rest of the transaction smooth. He personally checked to make sure everything was taken care of and went above and beyond with his service. I am grateful that T** and Global Home Warranty were able to handle my clients and make sure their continuing needs will be met. In a tough situation, I am grateful that I went with Global Home Warranty and T** P***** has given us a peace of mind. Regards, JENNIFER A. PARHAM ABR®,E-PRO®, AHWD Managing Broker Lighthouse Realty Nwin

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ANDREW GREENHUT , NJ, randolph
five_star

These guys are great. I have used them for over 5 years and they cover everything including some plumbing and electric. In 5 years the only thing that they haven\'t covered was my washing machine because the tumbler was rusted out which was clearly stated in the contract. These guys have saved me thousands of dollars over the years and Steve Rodriguez out of corporate couldn\'t be any nicer or helpful. Best of all if you tell them you want to use your own vendors they are more than happy to oblige as long as you call Global and let them to speak to the vendor before starting and once a diagnosis is given.

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Jerry , LA, Metairie
five_star

We purchased a home and the buyer provided this warranty. Within the year both upstairs and downstairs A/C units had failures - condenser coils need replacing in both. (Not surprising given the age of the units.) Our chosen service provider gave us an estimate and then spoke with the warranty company rep directly (after I opened the claims). After the installation, we received a full reimbursement, minus the deductibles. The customer service agents were very professional, too.

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Brittany Orozco , WI, Menasha
five_star

I got the home warranty for free from my lender. When I bought my house in June. I didn’t think I’d ever use it. But when my toilet was leaking into the basement. I gave them a call. I had read the reviews first in curiosity and was scared by the bad reviews. But I figured why not give it a shot. So I called them on a Sunday night. And they said they would have someone get back to me the next day. They took down my information. I wasn’t expecting a call so quick but Monday morning I got a call. I was at work so I gave him a call back that afternoon. They said they would look for a plumber near me to do the work. They gave me the option to call find my own. The worker from the warranty company was super nice. But I said you guys go ahead and try and find something. The next day I got a call from a plumber who the warranty company hired. The only thing he couldn’t get me in until the next week. But that was fine as I have a second bathroom. The plumber just left today. everything was covered by the warranty company. And I just had to pay 75 bucks and my toilet is fixed. Without warranty he said would have been $270 some. So I want to leave a good review it to let you know it does work. I think as long as you’re not trying to do something that was pre-existing.

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Dave W , FL, Bradenton
five_star

Global Home Warranty handled my 1st claim with them extremely Fast and Efficiently. GHW got back to me within 90 minutes, had Service Provider set-up within 2 hours and Repair was handled within 7 hours of initial call to GHW! Exceptional Service in my opinion! All biling, with the exception of the modest deductible, was all between GHW & the provider. Easy, Quick & Satisifying!

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Maxwell , TX, Dallas
five_star

Please note - 90% of the population that writes reviews online usually have bad experiences. I mean who writes in the taco bell saying "My soft taco was delicious" - Generally most people would only write when "The guy at the counter screwed up my order three times and over charged me for food I didn't order" - So please take some reviews with a grain of salt as they say. The company here wouldn't be in business if it was really as bad as every comment says. I recently had purchased this warranty from this company and have filed about 1 major claim and 2 minor claims in the last 6 months for my home. Everything with this company has been fantastic. With that being said I read many of these poor reviews I wish to clear some things up that are being Misconstrued from my experiences with the company. The company at no time has EVER asked me to pay the claim/repair outright and submit paperwork to see "if" it was going to be repaired. I say this because when my AC unit went out they said it would be 8 business hours to find and get the paperwork to a provider. Then to have them contact me to schedule a appointment to inspect my AC unit. This however was Friday night and business hours mean Monday through Friday 7-4 for this company. So I said that seems a little slow and its really hot and they said at any time I always have the right to find my own AC provider as long as they are licensed and insured and call them myself and schedule a appointment. They then instructed that IF I do find my own provider that I will have to have the provider contact the claims department BEFORE any repairs are made to the unit to see if the unit is eligible for coverage. I said okay and found my own provider he called during the inspection and his phone call was received after hours and the agent was able to approve the repair on the unit and I had working AC the next night before bed. Last note I want to address on this is during my other minor claim of a washer machine motor leaking. I had to pay the repairman for the motor replacement in full at the time of the fix after the warranty company said it would be covered. I was instructed that after I pay the company the full amount with a receipt of payment fax it to their company to have it processed for reimbursement. - I called 24 hours after faxing to insure they got the paperwork. Was greeted very politely and was informed that the paperwork was received and was sent to their reimbursement department. they will process the payment and I should receive a check within 30 days. I waited and about 16 days later I got my check in the mail. Didn't have to call multiple times or anything. Each time I have ever called the company I have never had any customer friendliness issues. they always treated me the best they can given the circumstances of the call I was making and understood my urgency. I will continue to renew my contact with my home warranty for many years to come. To be straight forward with anyone reading all this. The warranty is straight forward. Read your contact. Understand it. Follow the procedures and they will take care of you. Thanks Maxwell

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Pros & cons

Pros

  • No Waiting Period
  • Affordable service call fee

Cons

  • You can get contracts only through agents
  • Cannot opt for a monthly plan

Enquire For Cost-effective home warranty plans

Protect Your Home Appliances And Systems Starting As Low As $1.5/Day

Plans & Coverage Of Global Home USA

Global Home USA offers its customers three comprehensive plans— Gold, Platinum, & Elite. These plans are exclusively for home buyers and sellers.

Please refer to the table below for a comprehensive overview of Global Home USA’s coverage.

Systems/Appliances  Gold  Platinum Elite

Kitchen Refrigerators

Dishwasher

Polybutylene Piping

Oven Range/Stove/Cooktop

Microwave 

Electrical System

Water Heater

Garbage Disposal

Central Air Conditioner

Central Heating System

Ductwork

Sump Pump

Trash Compactors

Humidifier/Dehumidifier

Electronic Air Filter

Water Softener

Shower-Heads

Faucets & Fixtures

Ceiling & Attic Fans

Sewer Ejector Pumps

Geothermal HVAC

Clearing Of Line Stoppages

Hydro Jetting

Home Inspection Service

Garage Door Openers

Central Vacuum 

Clothes Washer/Dryer 

Kitchen Refrigerator Ice Maker 

Note: These plans are for single-family homes under 5,000 sq. ft. Call your agent or contact the company for a quote for other properties. 

Optional Coverage

Global Home USA offers additional optional features on top of the items included in the plans above. The pricing ranges from $40 – $250 annually. 

  • Garage Door Openers
  • Central Vacuum
  • Clothes Washer / Dryer
  • Stand Alone Ice Maker
  • Additional Refrigerator / Freezer
  • Well Pump
  • Swimming Pool / Spa Equipment
  • Spa (Free Standing) Equipment
  • Salt Water Pool Circuit Board & Cell

Coverage Limitations & Exclusions

The Gold and Platinum Plan aggregates are $1,500 per item, whereas the Elite Plan aggregates up to $2,500 per item.

Global Home USA covers repair and replacement costs of damages caused by normal wear and tear.

However, it’s important to note that the company does not cover damages from accidents, natural disasters, hazards, or unforeseen circumstances. The company may also exclude the following: 

We recommend reading the terms and conditions for more detailed information before buying a warranty plan.

Global Home USA Warranty Cost

Global Home USA warranty plans range between $595 and $895 annually. The cost of deductibles differs from plan to plan, with these costs decreasing as the cost of the plans increases. Below is the pricing structure:

Plans

Yearly 

Deductibles 

Gold

$595

$100

Platinum 

$745

$75

Elite

$895

$60

Note: The pricing mentioned above is for Indiana state. We advise you to contact your agent about your area’s pricing.

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Choose from the best in the market. How? Get a free quote now!
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Choose from the best in the market. How? Get a free quote now!
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Review Of Plans, Coverage & Customer Service Of Global Home USA

Global Home USA offers three distinct plans to its customers, each with its deductible. Moreover, the company has no waiting period; the plan starts immediately upon purchase. 

Review Of Global Home USA Plans & Coverage

Review Of Global Home USA’s Customer Services

Global Home USA Claim Filing Procedure: Phone Number, Web Portal, & Online Form

You only need to follow a few simple steps to file a claim with Global Home USA warranty. Read the pointers mentioned below to file an effective claim.

Conclusion

Global Home USA provides diverse plans encompassing crucial appliances and systems yet lacks transparency regarding coverage limits. This lack of clarity about coverage limits has caused significant confusion among customers, leading to below-average ratings.

Therefore, we highly encourage individuals to inquire about the coverage limits for specific appliances and systems before making any decisions.

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Looking for the finest home warranty? Get your free quote!
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Looking for the finest home warranty? Get your free quote!
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Quick Details Of the Company

Now that we have discussed a detailed review of Global Home USA let’s move on to some quick details about the company.

Ownership

Warranty Global Group, Inc.

Year Of Establishment

2003

President

Jason Clay

Address

P.O. Box 2748 , Addison, TX 75001

Why Should You Trust Us?

Frequently Asked Questions (FAQs)

Q.

Can I Cancel My Global Home USA Contract?

A.

You can cancel your policy at any point during the tenure of your agreement. You will be eligible for a refund if you cancel your policy within 60 days after purchasing it.

Q.

Can I Transfer My Global Home USA Policy?

A.

The Global Home USA contract offers the option to transfer your policy. You will be required to pay a transfer fee of $50 and ensure that you pen down a written declaration stating the transfer of coverage. You must read your policy to understand intricate details about the transfer of coverage.

Q.

How Many States Does Global Home USA Cover?

A.

The company provides services in 46 US states except Alaska, Washington, Wyoming, and California.

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Customer Reviews On Global Home USA Warranty

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We Follow These Rules To Keep It Clean

We allow reviews only from genuine customers of home warranty companies, past or present. Your review should be genuine and not provided in the expectation of monetary rewards from any company.

Reviews from employees of home warranty companies or named competitors are not encouraged. We will also not allow reviews that are too short or abusive. We may withhold reviews that in our discretion do not meet the above criteria.

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