National Home Guaranteed Home Warranty Plans Review 2023
National Home Guaranteed is based out of Utah and offers quality home warranty plans at affordable rates. The company has a dedicated team of well-experienced professionals committed to serving customers in need of home warranty coverage.
National Home Guaranteed offers coverage for major systems and appliances and ensures claims get settled at the earliest. All patrons need to do is choose a plan that best suits their needs. Find out lots more about the company’s claims & customer service, faqs, and lots more in this comprehensive review.
Premium
$325
Deductible
$45
Coverage Limits
N/A
BBB Rating
B-
Active States
1
Complaint Resolution Program
No
N/A
Estimated Appliance CoverageN/A
Estimated System Coverage1
No. Of Active StatesNo
Complaint Resolution ProgramWhy National Home Guaranteed?
- Customer service available 24/7
- Affordable service call fee
- Coverage available for sewer stoppages
- Plans available for homeowners, buyers, and sellers
- The policy begins just after customers make the payment
- Option to transfer the home warranty plan
National Home Guaranteed Plans
Patrons must choose a plan that best suits their needs and requirements. The company offers customers four major plans and optional coverage, which are as follows:
- Standard Coverage- The plan covers several essential items, including an electrical system.
- Standard Plus Coverage- Under this option, coverage is available for a garage door opener, central heating system, and several other critical items present in a home.
- Plus Favorite Coverage- Protection is available for a kitchen refrigerator, among many other essential items needed for the smooth functioning of a home.
- Premier Favorite Coverage- It is a comprehensive coverage plan covering many critical devices in today’s modern-day homes.
Optional Coverage is another option customers can opt for. Under this plan, protection is available for a roof, swimming pool equipment, spa equipment, well pump, additional water heaters, etc.
National Home Guaranteed Cost And Coverage
The cost of the National Home Guaranteed home warranty plans vary based on coverage. The Standard Coverage plan is priced at a nominal $325 for one year. The Standard Plus Coverage option costs customers $375 yearly.
Whereas for the Plus Favorite Coverage, patrons will be required to pay $400 annually. On the other hand, the Premier Favorite Coverage price is priced at $475 per year. The cost of deductibles stands at $45 for all of the company’s plans. Buyers opting for plans must make sure to choose an option that suits their requirements and budget only so that they don’t feel let down later on.
- Oven / Range / Stove / Cooktop
- Dishwasher
- Trash Compactor
- Garage Door Opener
- Electrical System
- Water Heater
- Central Vacuum
- Plumbing System
- Central Heating System
- Microwave
- Sewer Stoppages
- Oven / Range / Stove / Cooktop
- Dishwasher
- Trash Compactor
- Garage Door Opener
- Electrical System
- Water Heater
- Central Vacuum
- Air Conditioning System
- Heating System
- Plumbing System
- Microwave
- Sewer Stoppages
- Refrigerator
- Oven / Range / Stove / Cooktop
- Dishwasher
- Trash Compactor
- Garage Door Opener
- Electrical System
- Water Heater
- Central Vacuum
- Air Conditioning System
- Heating System
- Plumbing System
- Microwave
- Sewer Stoppages
- Refrigerator
- Oven / Range / Stove / Cooktop
- Washers
- Dryers
- Dishwasher
- Trash Compactor
- Garage Door Opener
- Electrical System
- Water Heater
- Central Vacuum
- Air Conditioning System
- Heating System
- Plumbing System
- Microwave
- Sewer Stoppages
National Home Guaranteed Claims And Customer Service
Filing claims with National Home Guaranteed home warranty is an easy process. The following pointers mentioned below will help you file an effective claim.
- When you notice a device malfunctioning, dial 1-800-597-0552 to get in touch with the company immediately
- The company will send an authorized contractor to check out the problematic device
- Depending on the condition of the device, the item will either get repaired or replaced
- Once a thorough diagnosis gets complete, you pay the service fee to the technician
Note- Each time a technician comes over, you will be required to pay a service call fee.You must only file a claim if the device is beyond repair and requires a thorough inspection.&
National Home Guaranteed States Availability
National Home Guarantee: Worth It?
National Home Guarantee is a good option, as it provides comprehensive coverage at affordable rates. If you are looking for reliable service and peace of mind, this company is your best bet. However, if you are still looking out for better options, check out the top-rated home warranty companies for more options!
National Home Guaranteed FAQs
Does National Home Guarantee provide coverage for all components under its plans?
No, National Home Guarantee does not cover all components for the items that they protect under its plans. Read through the service contract to get a complete list of what parts are covered. Once you have a clear picture of what to expect, you can make the best possible decision for your home.
Can I cancel or transfer my National Home Guarantee service contract
Yes, you can cancel or transfer your service policy. However, you will be required to pay a fee of $49 at the time of cancellation or transfer. You may be eligible for a refund depending on when you cancel your contract. Get in touch with customer care or read your policy’s fine print for a better idea of what to expect.
What is the duration of a National Home Guarantee Policy?
National Home Guarantee contracts are applicable for a set duration of 12 months. If you are happy with the company’s services, you can renew your policy before it expires. Depending on your requirements, you can stick with your current plan or opt for an upgrade.
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National Home Guaranteed Reviews
Jean Leuck , La Verkin, UT
On Oct 07, 2021
NHG has been FANTASTIC. We have been with them for 4 years. They have always been very responsive and taken great care of us on multiple occasions. I highly advise everyone to get their coverage=it gives me great peace of mind to know they always have us covered.
HelpfulSteph Blatter Kim, Salt Lake City, UT
On Dec 24, 2020
NHG was very prompt in responding to our concerns and dealt with all our issues effectively. ****** was very helpful in fixing our fridge and made sure they followed through on getting the right motor replacement. Really appreciated all the help!
HelpfulKeely, Littleton, CO
On Sep 10, 2020
Difficult to work with now that I have purchased my home warranty. I reported my microwave on a Saturday today is Thursday. It was a holiday weekend and their computers have been down, I had to follow up several times. I did eventually get one phone call with an unworkable time frame and no other option with this specific repairman. I called back to ask if there was any flexibility and the answer was you ..Read Full Review
Difficult to work with now that I have purchased my home warranty. I reported my microwave on a Saturday today is Thursday. It was a holiday weekend and their computers have been down, I had to follow up several times. I did eventually get one phone call with an unworkable time frame and no other option with this specific repairman. I called back to ask if there was any flexibility and the answer was you just have to work with these peoples schedules and a good thing its not that big of a deal. She also suggested on the phone that some people just let repairmen come in when they are not home. I'm still in the process of trying to figure out how to get my microwave looked at without having to take a whole day off work and still be able to use this home warranty program that is already paid for. ..View less
HelpfulKristina Welch, Castle Rock, CO
On Jun 23, 2020
Contacting NHG has been so easy and they have someone good at their job out the next day. It has been well worth the money, both for the money and for the effort of finding a repair person.
HelpfulJoshua, Littleton, CO
On Aug 13, 2019
Useless company, good luck making use of any service. they'll take your money and want to give you a $20 fix on anything.
HelpfulDavid Loomis, Brighton, CO
On Jun 04, 2019
HORRIBLE company. My water heater went out one week ago today and they can't find a company to come out for another three days supposedly. Once the company comes out I will write another review. I have a feeling they give me a portion of what it costs to replace it, but we'll see. STAY AWAY!!
HelpfulGretchen Wiltbank, Ivins, UT
On Mar 31, 2019
Very unhappy with this company. I was with Landmark for many years, but I switched for a lower premium and deductible. (My bad, and I won't make that mistake again.) I have had NHG for over 2 years. Called for a non-working washing machine, and it took over 10 days to get someone to come out. He said it was not fixable. I called NHG to get an idea of the amount they will send to me so I can get ..Read Full Review
Very unhappy with this company. I was with Landmark for many years, but I switched for a lower premium and deductible. (My bad, and I won't make that mistake again.) I have had NHG for over 2 years. Called for a non-working washing machine, and it took over 10 days to get someone to come out. He said it was not fixable. I called NHG to get an idea of the amount they will send to me so I can get a new one. Sheri (bad customer service lady) told me that they will only cover the part, which will be about $40. I'm SO frustrated! I purchased the warranty for this very reason! I paid them $495 up front so that I wouldn't have to pay that much for a washer or dryer or any other appliance NOW! No piece of mind at all. I'm changing companies TODAY! ..View less
HelpfulAndrew, Littleton, CO
On Dec 30, 2018
Horrible company. Cannot trust them. They are not an actual warranty company and will not fix any home problems. This company has been know to give everyone the run around and if they end up sending one of their "freinds" to look at an issue, they will not fix anything and blame the problem on everyone else (energy company, builders, neighbors, applicance brands). There is no warranty provided ..Read Full Review
Horrible company. Cannot trust them. They are not an actual warranty company and will not fix any home problems. This company has been know to give everyone the run around and if they end up sending one of their "freinds" to look at an issue, they will not fix anything and blame the problem on everyone else (energy company, builders, neighbors, applicance brands). There is no warranty provided whatsoever and they will still charge you $45 per single item they look at and don't fix. ..View less
HelpfulBrent Olsen, Salt Lake City, UT
On Dec 28, 2018
I think they only have one plumber. My water heater went out on Dec 17. Plumber tried a number of things over the course of several days, nothing worked then he went on vacation. I’ve been without hot water for 11 days now and have no idea when I’ll get hot water again. This is the reason I have a home warranty, to avoid the very problem NHG is perpetuating.
HelpfulRani, Fountain, CO
On Nov 08, 2018
Got NHG for my home for the first year and I normally would tell people to always go for a home guarantee plan as it'll save you the trouble on a variety of costs. But NHG as far as I can tell just have one or two handymen on staff that they send to their entire client base, meaning you won't get helped at nights or weekends, and it could be several business days till ANYONE actually fixes your problem o ..Read Full Review
Got NHG for my home for the first year and I normally would tell people to always go for a home guarantee plan as it'll save you the trouble on a variety of costs. But NHG as far as I can tell just have one or two handymen on staff that they send to their entire client base, meaning you won't get helped at nights or weekends, and it could be several business days till ANYONE actually fixes your problem or even begins to fix it. AVOID NATIONAL HOME GUARANTEED ..View less
HelpfulKathy, Sandy, UT
On Nov 06, 2018
We had a water heater that exploded on a Friday night. When we called into the service department to have someone come out and fix it, they were there immediately. They did an amazing job and the installer was pleasant and knowledgeable. He stayed until he know the job was complete. We felt like we got the most incredible service. Thank you National Home Guarantee!
HelpfulKathy Sidwell, Sandy, UT
On Nov 06, 2018
We had a water heater that exploded on a Friday and when we called into the service department to have someone come out they were at our home immediately. They stayed until the job was completely done and they made sure they did all that was necessary to get our hot water in working order. On the weekend! It was amazing. The installer was pleasant and knowledgeable and we felt like we got the most in ..Read Full Review
We had a water heater that exploded on a Friday and when we called into the service department to have someone come out they were at our home immediately. They stayed until the job was completely done and they made sure they did all that was necessary to get our hot water in working order. On the weekend! It was amazing. The installer was pleasant and knowledgeable and we felt like we got the most incredible service ever!! Thank you National Home Guarantee. ..View less
HelpfulZac, Frederick, CO
On Sep 28, 2018
TLDR. I finally received a settlement check that barely covered the cost of installation of new dishwasher I had an issue with my dishwasher. I called and they sent out a repairman who was prompt and courteous. The repairman said he would get back to us/ warranty company. I received an email from NHG a week later saying my claim had been resolved and there would be a settlement. I contacted NHG, they ..Read Full Review
TLDR. I finally received a settlement check that barely covered the cost of installation of new dishwasher I had an issue with my dishwasher. I called and they sent out a repairman who was prompt and courteous. The repairman said he would get back to us/ warranty company. I received an email from NHG a week later saying my claim had been resolved and there would be a settlement. I contacted NHG, they seemed surprised that I had not been contacted about my claim. They assured me that I would receive a settlement check in a few days. I called them two weeks later they again told me to watch the mail. two more weeks.... nothing. finally two months later after multiple calls to NHG and the claims manager rudely informing me that "you know the claim check will not cover the cost of a new dishwasher" I received a check that did not even cover the installation of a new dishwasher. Would not recommend. highly disappointed If I could give less stars I would ..View less
HelpfulTraceya, Larkspur, CO
On Jul 11, 2018
This company has been horrible to deal with. We purchased an older home and was gifted a home warranty by our relator. Within 2 weeks of moving in our oven stopped working...call in claim...sorry not covered, "Pre existing issue"...umm it worked at home inspection so it should be covered, "nope". It wasn't until a call from our relator that they changed their mind and covered the part ..Read Full Review
This company has been horrible to deal with. We purchased an older home and was gifted a home warranty by our relator. Within 2 weeks of moving in our oven stopped working...call in claim...sorry not covered, "Pre existing issue"...umm it worked at home inspection so it should be covered, "nope". It wasn't until a call from our relator that they changed their mind and covered the part. Next up our AC unit making noise. Call warranty and they send AC guy. Guy says you probably have a coil leak, the cause of 99% of AC malfunction. Yep leak, not covered because "it's in accessible" What does that mean I ask? " It can't be reached to repair". Well AC guy says it should not be repaired EVER but should be replaced. "Oh well, that's your choice but we don't cover coils" I asked why they charge an additional fee to warranty AC units only to deny claims on coil replacement if it is 99% of AC issues and was told by the very snarky woman "oh stop it only cost you $40". Well here is my review and recommendation : Don't waste your time or money with this company. If having claims denied for BS reasons is not reason enough to pass on this company the nasty attitude and complete unprofessionalism of the lady "service manager" should be a big RED FLAG. ..View less
HelpfulJoe P, Parker, CO
On Mar 29, 2018
You will be given different reasons for denying your claim. After you answer one, you will get another days later. Anything to avoid covering the home appliances.
HelpfulTami Schwendima, Cottonwood Heights, UT
On Feb 23, 2018
Kenneth was professional and easy to work with. Thank you for helping me remedy my problem. This is a great company. I recommend it highly!
HelpfulShannon Bergmann, Salt Lake City, UT
On Feb 20, 2018
Excellent, speedy service. My water heater (40 gallons) was replaced within 7 hours from the discovery of its leaking at 8:15 a.m. Talk about FAST!!! The service center at National Home Guaranteed dispatched a friendly and accommodating repair man to my home; he arrived at 10:45 a.m. and my new water heater was installed by 3:00 p.m. that same day!!!!! Now, if only I could get this type of service ..Read Full Review
Excellent, speedy service. My water heater (40 gallons) was replaced within 7 hours from the discovery of its leaking at 8:15 a.m. Talk about FAST!!! The service center at National Home Guaranteed dispatched a friendly and accommodating repair man to my home; he arrived at 10:45 a.m. and my new water heater was installed by 3:00 p.m. that same day!!!!! Now, if only I could get this type of service from my cable company. Thanks to the National Home Guaranteed Team. ..View less
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National Home Guaranteed RATINGS
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