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ServicePlus Home Warranty Review 2024

Name: ServicePlus Home Warranty
Brand: ServicePlus Home Warranty
Price: 60 USD
Availability: InStock
Rating: 3.3 (917 reviews)

ServicePlus Home Warranty (SPHW) is a popular home warranty company that offers customizable coverage through extensive optional add-ons and affordable plans. This ServicePlus Home Warranty review presents a detailed overview of the company's costs, coverage, and customer service.

3.3/5 (917)

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Plans costs
$43 - $79

Service fee
$75

90 days service guarantee

7 Years in
Business

Covers 46
states

By HomeWarrantyreviews.com Team | Reviewed By Shashank Ramesh

ServicePlus Home Warranty, previously known as Total Home Protection, offers two plans starting at $42 per month. The company maintains a competitive advantage with its 24/7 customer service and expansive network of contractors.

To present a comprehensive review of ServicePlus Home Warranty, our editorial team conducted extensive research, analyzing the service contract and thousands of customer reviews. This detailed review will offer details on the following:

Plans, coverage, and cost of Service Plus Home Warranty
The procedure for claim submissions
User sentiment details in the form of reviews

Why ServicePlus Home Warranty?

ServicePlus Home Warranty plans are affordable, costing as low as $2/day

The company provides plans that are flexible and extensive

SPHW has a claims hotline that helps customers 24/7/365

The company works with qualified local technicians

HomeWarrantyReviews.com

3.3/5 (917)

Google Reviews

3.5/5 (2,657)

Consumers Affair

3.3/5 (1,818)

Explore Verified Consumer Reviews for ServicePlus Home Warranty

Robyn Boylan , CO, Clifton

Jeff was amazing communicated well understood my situation I couldn’t of asked for a better salesman. Thank you so so much.

Larry Alcorn , IL, Quincy

VERY KNOWLEDGEABLE AND COURTEOUS HELP .FULLFILLED THE CONTRACTURAL COMMITTMENT . I\'M VERY SATISFIED AND HAPPY TODAY .

joan matyas , DE, Newark

i tried to tell your spokesperson that i was unable to obtain a copy of my contract off the laptop i am 78 years old and noy very techie i requested you send me a physical copy of my contract my call got transferred and i got disconnecte i called back and they hung up on me i am informed i have the platinum contract i am a new customer...i am getting reservations about your company i am a senior and will need help i have not ordered any repair i just want my contract please

Kethan Warlock , NY, Pine Bush

I’d say this company is not the scam that many assume it is but definitely not ideal either but it’s better than another one I canceled on last year. Overall pretty good I was

Patricia Fitzgerald , MN, Saint Paul

Excellent salesmanship very excited to do business with you Satisfied so far with your customer service

Roy Scroggins , AZ, Mesa

ServicePlus Home Warranty is awesome! Setting up my plan was easy and straightforward. Their coverage is comprehensive and affordable. When my AC acted up, I had a skilled technician at my door in no time and the issue was sorted fast.. No complaints at all.

Pros & cons

Pros

Provides discounts on annual plans
Offers a service guarantee of 90 days

Cons

Does not provide system-or-appliance-only plans

Enquire For Cost-effective home warranty plans

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Plans & Coverage of ServicePlus Home Warranty

ServicePlus Home Warranty presents two plans for homeowners: Gold and Platinum.

The Gold Plan covers major home systems and appliances, ideal for those seeking diverse coverage at affordable rates. Meanwhile, the Platinum Plan offers a more comprehensive option, encompassing everything from the Gold Plan and additional appliances.

See the table below for details on the items included in each plan.

Items Included	Gold Plan	Platinum Plan
Plumbing System	✓	✓
Plumbing Stoppage	✓	✓
Whirlpool Bathtub	✓	✓
Water Heater	✓	✓
Oven/Range/Stove	✓	✓
Electrical System	✓	✓
Cooktop	✓	✓
Sump Pump	✓	✓
Dishwasher	✓	✓
Built-in Microwave	✓	✓
Garbage Disposal	✓	✓
Trash Compactor	✓	✓
Ductwork	✓	✓
Ceiling And Exhaust Fans	✓	✓
Garage Door Opener	✓	✓
Air Conditioning System		✓
Heating System		✓
Refrigerator		✓
Clothes Dryer		✓
Clothes Washer		✓

Optional Coverage

You can choose the following appliances and systems for an additional fee:

Pool / Spa
Limited Roof Leak
Central Vacuum
Sump Pump
Well Pump
Septic Systems
Additional Spa
Additional Oven/Range/Stove
Additional Garage Door Opener
Additional Water Heater
Additional Heating System
Additional A/C System
Septic Plumbing
Second Refrigerator
Stand Alone Freezer
Water Softeners
Refrigerator Ice Maker
Free Standing Ice Maker

Image description: Serviceplus Home Warranty Coverage From Serviceplus Official Sample Service Agreement

Image description: ServicePlus Home Warranty Optional Coverage from ServicePlus Official Sample Service Agreement

Coverage Limitations & Exclusions

The ServicePlus will protect your home items up to a certain limit set by the company. The aggregate dollar limit is $1.5k per contract term.

Moreover, per the SPHW contract, the following items have separate limitations. Check them out.

Items	Limits
Plumbing System and Stoppage	Up to $500
Water Heater	Up to $500
Whirlpool Bathtub	Up to $500
Electrical System	Up to $500
Ductwork	Up to $500
Garage Door Opener	Up to $500
Ceiling and Exhaust Fans	Up to $400

Take a look at the table below to learn about coverage limits offered for optional add-ons:

Optional Items	Limits
Pool/Spa Equipment	$500
Limited Roof Leak	$500
Central Vacuum	$200
Sump Pump	$500
Well Pump	$500
Septic System	$500
Septic Tank Pumping	$200
Water Softener	$500
Refrigerator Ice Maker	$200
Free Standing Ice Maker	$200
Lawn Sprinkler System	$200

Also, the company has some exclusions, so you may not get coverage for pre-existing conditions, Acts of God, rust, etc. Explore more exclusions listed by SPHW below:

Known/unknown pre-existing conditions
Cosmetic defects, lack of maintenance, rust or corrosion, misuse, collapsed ducting, and sedimentary build-up
Lightning strikes, missing components, and animal or bug damage
Any sort of damage caused by Acts of Gods and natural calamities
The bacterium, virus, fungus, mold, and mildew-related malfunctions
Systems and appliances declared defective by the Consumer Product Safety Commission or the manufacturers

Note: Your service agreement may have other exclusions; we recommend thoroughly reading the terms and conditions.

ServicePlus Home Warranty Cost

Protect your investment with ServicePlus Home Warranty. The premiums range from $43.25 – $49.92 monthly. Learn about SPHW pricing in detail in this section.

Compared to the other home warranty companies in the market, the cost of ServicePlus plans is affordable, offering a lot of value for money, especially considering the scope of coverage of these plans.

Apart from the plan charges, the service fee charged by ServicePlus, at $75, is among the lowest in the market.

Take a look at the table below for more details.

	Gold	Platinum
Single Family/Condo/Townhouse	$43.25/Month	$49.92/Month
Single Family/Condo/Townhouse	$419/Ammum	$499/Annum
Mobile Home	$41.58/Month	$48.25/Month
Mobile Home	$399/Ammum	$479/Annum
2-Family	$62.42/Month	$70.75/Month
2-Family	$649/Ammum	$749/Annum
3-Family	$70.75/Month	$79.08/Month
3-Family	$749/Annum	$849/Annum
4-Family	$79.08/Month	$87.42/Month
4-Family	$849/Annum	$949/Annum
Service Fee : $75

Note: The price of a ServicePlus plan depends on different factors, such as your home’s size, the area you live in, your add-on plan options, and more.

Review Of Plans, Coverage & Customer Service Of ServicePlus Home Warranty

ServicePlus Home Warranty has established a good reputation for offering comprehensive protection at affordable prices. The company has earned a 3.3/5 rating on our platform from over 880 genuine customer reviews, with many praising the company’s timely customer service and discounts.

Review Of ServicePlus Home Warranty Plans & Coverage

Plans from ServicePlus start at about $41 a month, plus regular discounts that give homeowners free coverage for an extended duration.
The company’s aggregate dollar limit per item per contract term is $1.5k, considered reasonable compared to market standards.

Review Of ServicePlus Home Warranty Customer Services

Since January 2023, the company has predominantly received positive reviews on our platform, indicating their dedication to enhancing their services.
Additionally, ServicePlus schedules appointments with the technicians within 2 to 4 days, ensuring timely customer assistance.

ServicePlus Claim Filing Procedure: Phone Number, Web Portal, & Online Form

To initiate the process, dial ServicePlus’ customer service number at 1-800-545-0402 to file your claim.
Alternatively, you can file a claim by accessing the ServicePlus Home Warranty Portal.
Once you file a claim, ServicePlus will assign a technician within 2-4 working days.
If the item falls under coverage, the technician will repair or replace it.
You must pay the technician the designated service fee during the service visit.

Note: Per the contract, ServicePlus has the absolute right to choose a service technician to perform repair or replacement services. The company will not reimburse you if you commit to any service without prior approval.

Conclusion

The services offered by ServicePlus Home Warranty are comparable to the industry standards. It is especially suitable for customers seeking extensive coverage at a nominal rate. However, we encourage you to read Serviceplus Home Warranty reviews and the fine print before committing.

Quick Details About The Company

The following table details some basic details about ServicePlus Home Warranty. Take a look:

Founder	David Seruya, CEO
Year Of Establishment	2016
Address	518 Old Post Rd Suite 7 #315, Edison, NJ 08837, United States
Type Of Company	Corporation

Why Should You Trust Us?

All details presented in this review are directly sourced from ServicePlus Home Warranty's official page and sample contract.
We carefully assessed ServicePlus Home Warranty's service agreement to simplify and refine their descriptions.
Our analysis involved studying more than 4,450 customer reviews from various platforms to understand customers' perspectives and pain points.
This comprehensive review results from over 27 hours of thorough research dedicated to comprehending every aspect of the company.

Frequently Asked Questions (FAQs)

Is ServicePlus Home Warranty Still In Business?

Yes, it is still in business. The company rebranded itself from Total Home Protection to ServicePlus Home Warranty.

Is There A Waiting Period With Serviceplus?

Once the homeowner approves the policy, Serviceplus Warranty requires a 30-day waiting period before their service begins.

Do I Need A ServicePlus Home Warranty If I Have Homeowners Insurance?

Homeowners’ insurance and home warranties are different concepts that serve you under differing circumstances. Homeowners insurance comes into play when your property gets damaged due to a natural disaster, calamity, or unforeseen circumstances.

A home warranty covers your appliances and systems and works only when the reason for failure is regular wear and tear. Most homeowners undertake and use the services of both contracts to remain protected.

Is There A Limit On The Number Of Claims I Can Make?

There is no limit to the number of claims you can make per se. However, a dollar limit applies to your Service Plus Home Warranty contract. You must pay out of pocket if the required repair or replacement exceeds the cap.

Do Customers Need To Pay A Fee If They Want To Transfer Their Policy To Someone Else?

No. You don’t have to pay a fee to transfer your contract to someone else.

How Are The Company’s Contractors Rated And Monitored?

ServicePlus home warranty contractors are rated and valued based on their promptness, efficiency, and proficiency. While the monitoring aspect eludes us, our research shows that contractors are screened against various guidelines to qualify and join the ServicePlus contractor network.

They stipulate and look for licensed contractors to practice their trade who are insured and ready to be available for scheduled visits within a specific time frame.

Is Serviceplus Home Warranty Legit?

ServicePlus Home Warranty has been operating for six years and has won many awards for its service and contribution to the home warranty industry. All its stated information is verifiable, and there seems to be no question about the company’s legitimacy.

Where Can I Avail Of SPHW Services?

ServicePlus Home Warranty offers services in 46 states, excluding California, Nevada, New York, and Washington.

Will I get Any Discounts On SPHW Plans?

ServicePlus provides $200 off annual plans and free two-month coverage on a single purchase. Note that this offer may not be available in all the states and for those opting for monthly plans.