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Home /  Home Warranty Guides / Will American Home Shield Replace Your HVAC?
last_updated_date Last updated: April 14, 2020
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Will American Home Shield Replace Your HVAC?

PUBLISHED: April 10, 2020 4 MINS READ

Heating, ventilation, and air conditioning (HVAC) systems are designed to last for 10-15 years. However, it’s natural for them to break down over time due to natural wear and tear, and fixing them can be expensive. To protect homeowners like you from costly repairs or replacements, American Home Shield offers niche home warranty plans that cover HVAC systems. The company covers repairs of faulty items but will American Home Shield replace your HVAC? Know it here!

A glimpse at American Home Shield 

American Home Shield (AHS) is the industry leader in providing comprehensive home warranty plans. Since their inception, they have catered to the diverse needs of 1.8 million customers. They operate in all states and have a nationwide network of 15,000 contractors. 

American Home Shield offers warranty plans to not only homeowners but also the home buyers and sellers. The plans provided by them are reliable and available at competitive prices. Having been in the industry for 45+ years, they are committed to customer satisfaction. Whether you want their help in the midst of a chilly winter or a stormy night, the company will always be at your service.

When does American Home Shield replace your HVAC?

American Home Shield offers you a replacement when your HVAC system is beyond repair. When the system fails, and you place a request, the company will cross-check if your system is covered. The customer support representative will then assign a licensed local technician to fix the problem. 

The technician will diagnose the issue and report it to the customer support representative. If the repair is expensive or the system is broken beyond repair, the company will replace your HVAC system. Note that the replaced item will be of the same model as your faulty equipment, and not a lower or higher model. 

What is included in American Home Shield’s HVAC coverage?

American Home Shield covers various parts and components of an HVAC system. These include:

1. Air conditioning and ductwork 

American Home Shield protects parts and components of air conditioning systems such as wall air conditioners, mini-splits, geothermal, and ducted central electric split & package units. The company also shields components and parts of air conditioning ductwork such as dampers, plenums, damper-only controls, and breaks & leaks in ductwork from heating or air conditioning systems like grills or registers. 

2. Heating and ductwork

The company shields parts and components of different types of heating systems, including floor furnaces, heat pumps, wall-mounted heaters, forced gas (electric, oil & gas), geothermal, package units, electric baseboard, room heaters, and cable heat. They also cover plenums, damper-only controls, dampers, and breaks & leaks in ductwork from heating or air conditioning systems like grills or registers of heating ductwork. 

What is excluded?

American Home Shield’s coverage for HVAC has a few exclusions. They are:

1. Air conditioning and ductwork

AHS does not cover chillers & their components, water lines, window units, water towers, well pump, well pump parts for geothermal or water source heat pump, and outside or underground piping. 

They also have a coverage limit of $1,500 for some air conditioning systems. The limitation concerns the diagnosis, repair, or replacement of glycol, water source heat pumps, steam circulating, or hot water systems. 

2. Heating and ductwork 

The company excludes fuel storage tanks, well pump, portable units, outside or underground piping, wood heating units, fireplace grain, well pump components for water source heat pump or geothermal, and pellet. 

Does AHS cover replacement costs?

American Home Shield will cover the replacement costs of covered items. However, you are responsible for paying the service call fee and deductibles, if applicable. 

Note 

Despite giving coverage, AHS may deny your claim under the following circumstances.

1. The HVAC system broke down due to poor maintenance

2. The system had pre-existing conditions

3. It was installed incorrectly

 

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