American Home Shield (AHS)

Hey, are you researching
American Home Shield (AHS)?

Get an accurate quote for free.

Home Warranty Plan Details and Reviews for American Home Shield (AHS)

    American Home Shield (AHS)
Rating Timeline
Customer Service 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating4 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Get Best Home Warranty Quote
Stop paying for Costly Repairs
150 Peabody Place Memphis, TN 38103 P.O. Box 849 Carroll, IA 51401-9901
877-727-2781 $299 - $500+
Premium $299 - $500+
Deductible $75 - $125
Effective 30 Days
NHSCA Membership Yes
Coverage Area Nationwide (USA)
Years In Business 47
Total Reviews 9891
Complaint Resolution Yes
BBB Rating B
Executive Profiles Rex Tibbens - CEO
No. of Employees 0-10
Headquarters Memphis, TN
Address 150 Peabody Place Memphis, TN 38103
Alias Prestige Home Service, Prestige Home Warranty, AHS, Home Protection One Corporation, Service Home Guard, HSA Home Warranty

Write an honest review now !

Get Best Home Warranty Quote
Stop paying for Costly Repairs

Call Now for a Quote
877-727-2781

Write an honest review now !

Protecting homeowner's budgets for over 47 years

The home warranty industry was founded by American Home Shield in 1971 and the company still continues to remain an industry leader to this date. AHS together with their wholly-owned subsidiaries, provides services to over 1.7 million customers across 49 states in U.S.

The company maintains a massive contractor network of over 14,000 and also has over 45,000 technicians working with them. The company believes that it is their duty to help homeowners keep their covered appliances and systems in good working condition. The home warranty industry was founded by American Home Shield in 1971 and the company still continues to remain an industry leader to this date. AHS together with their wholly-owned subsidiaries, provides services to over 1.7 million customers across 49 states in U.S.

The company maintains a massive contractor network of over 14,000 and also has over 45,000 technicians working with them. The company believes that it is their duty to help homeowners keep their covered appliances and systems in good working condition.

The company hosts a well maintained website which increases the ease with which customers can interact with the company and get their claims processed. The website is mobile friendly and allows customers to do the following online

  • Obtain free quote
  • Visit AHS blog for free tips and guides on home maintenance
  • Create free account online
  • Request service
  • Find out about customer benefits
That’s not all. Real estate agents can browse through several articles and guides explaining why selling a home along with a home warranty is beneficial. Real estate agents too can create an account and log in to find out more.

American Home Shield offers several home warranty plans. These plans come in several variations. Based on the type of plan, you can determine the which appliances and systems are covered and serviced.

Customer Products

Combo Plan: One of their most popular plans is the Combo plan that covers most of the major systems and appliances in your home. 61% of customers choose this plan. The pricing for this stands at $14/ month. In general, the annual premiums of their plans range between $299 - $500. Prices are subject to change, users are requested to refer to the company website for details.

Build Your Own Plan: Yet another popular product is the Build Your Own plan, which lets you customize the coverage of the plan as per your needs. All their warranty products lets you purchase additional coverage. For the customer's convenience they offer 4 types of coverage plans with 3 different trade service call fees.

Appliances Plan: This plan cover major components of various household appliances. In this plan, 10 appliances like refrigerators, washers, dryers, ovens, cooktops and others are included.

Systems Plan: Choose among 11 of your home's major systems that can be covered in this plan which includes plumbing, HVAC, electrical and more.

American Home Shield is a five-time Home Warranty Annual award winner. The company has consecutively secured awards in the years 2018, 2017, 2016, 2015 and 2014. In 2014, AHS received the award for Best in Service and in the year 2015, 2016, 2017 and 2018, the company received the award for Top Rated Company.

Real Estate Products

The company recently launched 3 new home warranty plans which are designed exclusively for the protection of major household appliances after real estate transactions. The plans have high across-the-board coverage and come at affordable prices. The plans are as follows:

ShieldEssential: Covers appliances and systems that are costly and most expensive to repair and replace

ShieldPlus: This plan covers all items covered under ShieldEssential plus some additional items.

ShieldComplete: ShieldComplete covers all items covered under ShieldEssential and ShieldPlus plans and some other common, ancillary home items.

Reviews & Ratings

Kalamazoo - MI 06-25-2018
Jon Nachtigal Kalamazoo MI
Posted On 06/25/18
Review No. 128350
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have had an overall good experience with AHS. That is why I continue to renew my contract year after year.
# 128350
Lawton - OK 06-25-2018
Tolbert Earl Wyatt Lawton OK
Posted On 06/25/18
Review No. 128346
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
American Home Shield has been my home warranty company of choice for me the past 12 years. Whenever I needed repair service on one of my covered appliances, they came thru for me in great fashion. I'm very satisfied with this company and I highly recommend them.
# 128346
Hemet - CA 06-24-2018
Bill Coles Hemet CA
Posted On 06/24/18
Review No. 128343
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
The service has been quick, thorough, and accurate the two times I've had to use it. Couldn't ask for more. I've recommended them to family and friends and neither have alienated me.
# 128343
Chicago - IL 06-24-2018
Julia Chicago IL
Posted On 06/24/18
Review No. 128340
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My hot water wasn’t working and AHS saved my life! I called to schedule a service appointment and they were able to send a technician the next day. The technician was prompt and was able to fix the problem. I truly appreciate their great service during a stressful moment!
# 128340
Tucson - AZ 06-23-2018
Melinda Parris Tucson AZ
Posted On 06/23/18
Review No. 128334
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
We have had American Home Shield since purchasing our home a little over 2 years ago - this is the 3rd summer with ongoing air conditioner problems. They've sent out more companies than I can remember to adjust and patch and repair our a/c, and several of those companies have said it's a lost cause, that the unit is too old.
At present we've been without air-conditioning for over 3 weeks, in Arizona with over 100° - today it's 108° with 99° inside or home!! And this is already the second time this summer.
Dozens of calls to customer service asking for an update have resulted in multiple different answers about the status of our claim, and today, being hung up on twice after asking POLITELY to be transferred to a supervisor. AHS is happy enough to take my automatic monthly payment, but not to provide the service they promise. view less
We have had American Home Shield since purchasing our home a little over 2 years ago - this is the 3rd summer with ongoing air conditioner problems. They've sent out more companies than I can remember to adjust and patch and repair our a/c, and several of those companies have said it's a lost cause, that the unit is too old.
At present we've been without air-conditioning for over 3
... view more
# 128334
Stockton - CA 06-23-2018
April Martinez Stockton CA
Posted On 06/23/18
Review No. 128330
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
They do get the service tech to your home in a hurry. Just when they ask to deduct the payment of the 75.00 sometimes they drop the ball and send a bill later. But overall satisfaction is pretty good.
# 128330
Glendale - AZ 06-23-2018
Regina Lucy Glendale AZ
Posted On 06/23/18
Review No. 128321
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Do not waste your money or time. If you have an item that breaks which causes and inconvenience, like your washing machine, they will get it fixed within a couple of days. However, if you have something major that affects your health and living, like your air conditioner in the summer, you can expect to wait 3 or more weeks before something is done to fix it. When its 108°-113° or higher, this is a healthy hazard. view less
Do not waste your money or time. If you have an item that breaks which causes and inconvenience, like your washing machine, they will get it fixed within a couple of days. However, if you have something major that affects your health and living, like your air conditioner in the summer, you can expect to wait 3 or more weeks before something is done to fix it. When its 108°-113° or higher,
... view more
# 128321
Zionsville - IN 06-23-2018
William Beal Zionsville IN
Posted On 06/23/18
Review No. 128317
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
The best warranty company. They don’t search for reasons to deny claims like other warranty companies. They use top notch vendors and fix things. I love AHS!
# 128317
Fuquay Varina - NC 06-23-2018
Joanne Reeves Fuquay Varina NC
Posted On 06/23/18
Review No. 128316
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
I have had good experiences with the technicians sent to my home for repairs. They were professional, courteous, and knew how to fix the problem.
# 128316
Cocoa - FL 06-23-2018
Sharon Johns Cocoa FL
Posted On 06/23/18
Review No. 128315
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have never had an issue with American Homr Shirld. They are prompt in contacting the appropriate repair service and they have very professional and knowledgeable repair agents
# 128315
Allentown - PA 06-22-2018
Frances M Pryor Allentown PA
Posted On 06/22/18
Review No. 128307
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This contract was originally included in the home sale and I cannot even begin to tell you what a blessing it has been. American Home Shield has either repaired or replaced every major appliance that failed, including an in-ground pool heater and filter. I have and I will recommend AHS to everyone.
# 128307
Norfork - AR 06-22-2018
Vanessa Baker Norfork AR
Posted On 06/22/18
Review No. 128267
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
We have 2 properties on plans. This one has had a couple of claims back to back (when it rains it pours). Both claims were responded to immediately and the contractors were quick to get going on our jobs. AHS was quick to note the terms of the contract before the work was done. We had some out of pocket, but we knew ahead of time because we read our contract and AHS reminded us before the work was done. We are grateful for the warranty. view less
We have 2 properties on plans. This one has had a couple of claims back to back (when it rains it pours). Both claims were responded to immediately and the contractors were quick to get going on our jobs. AHS was quick to note the terms of the contract before the work was done. We had some out of pocket, but we knew ahead of time because we read our contract and AHS reminded us before the
... view more
# 128267
Federal Way - WA 06-22-2018
Terry Christensen Federal Way WA
Posted On 06/22/18
Review No. 128263
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
They have been up with the quality of people that they send out and they have always told us if the price is going to be more.They are great company I have used them instead over the last 15 Year’s with three different home instead of using my insurance. When you use your insurance with a 500.00 deduction and then you have to live with the company they send you.
# 128263
Rio Rancho - NM 06-22-2018
Roberta Lowe Rio Rancho NM
Posted On 06/22/18
Review No. 128260
3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
Repair Service:2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
Overall Rating:3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
We had to wait almost a week for the plumbing company to even call me back to schedule the service call. Then they determined my evaporative cooler needed to be replaced and had to wait over another week for installation. The warranty company was fine but I would recommend they use a different plumbing company.
# 128260
Lead Hill - AR 06-21-2018
Vern Strachota Lead Hill AR
Posted On 06/21/18
Review No. 128223
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Took some time to get our refrigerator repaired but finally got done. We had to keep insulin chilled in the fridge so was important for us to get it repaired quickly.
# 128223
Lakewood - NJ 06-20-2018
John Cardillo Lakewood NJ
Posted On 06/20/18
Review No. 128119
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Once you reach customer service it is usually good. Wait time to reach someone is horrific.
Have had last issues with unvetted service people but now that I know who to request there are no problems.
Overall would definitely recommend using this product and have recommended to friends.
# 128119
Fort Washington - MD 06-20-2018
Herman Dogan Fort Washington MD
Posted On 06/20/18
Review No. 128107
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
AHS generally provides excellent services to homeowners. However, I learned to call in a service request instead of using the web to ensure that the service representative is made aware of the exact equipment that need to be repaired. For example, not all vendors can work of the Carrier Infinity air conditioning systems.
# 128107
Stafford - VA 06-20-2018
Michael Stafford VA
Posted On 06/20/18
Review No. 128105
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
American Home Shield is an awesome home warranty service. I have used them on three occasions and each time the service has been phenomenal. I plan to maintain my home warranty as long as I own my home. It is so much less expensive than having to pay for major repairs when you least expect them.
# 128105
Austin - TX 06-20-2018
Leah Campos Austin TX
Posted On 06/20/18
Review No. 128104
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service exceeded my expectations. From customer service at AHS to the contractors that came out, very satisfied. Never a problem.
# 128104
Marthasville - MO 06-20-2018
Rosalie Smith Marthasville MO
Posted On 06/20/18
Review No. 128100
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This is the best home warranty plan I have purchased. Easy to submit a claim. Wide network of providers and comprehensive coverage. We have been happy with every claim and service provided.
# 128100
Lake Havasu City - AZ 06-20-2018
Ed Little Lake Havasu City AZ
Posted On 06/20/18
Review No. 128098
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Fast turnaround for service, professional services for repair. Very pleased, have been a customer over 3 years.
# 128098
Huntington Beach - CA 06-20-2018
Hillman Pittman Huntington Beach CA
Posted On 06/20/18
Review No. 128097
3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
Customer Service:2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
Some of the companies AHS sends perform below average work.
# 128097
Virginia Beach - VA 06-20-2018
Anne Clifford Virginia Beach VA
Posted On 06/20/18
Review No. 128096
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
American Home Shield has done an excellent job taking care of our repairs. We are very happy with their service and highly recommend this company.
# 128096
Boerne - TX 06-19-2018
Leland Chisolm Boerne TX
Posted On 06/19/18
Review No. 128080
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Assignment of contractor went smoothly and repair workwas done timely and professionally.
# 128080
FRISCO - TX 06-19-2018
Kim FRISCO TX
Posted On 06/19/18
Review No. 128051
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Although I was skeptical about home warranty companies with some of the horror stories I have heard through the years, American Home Shield came recommended by two of my co-workers. I am so thankful I joined last fall. I, unfortunately, have had a couple of claims this year already. AHS' response time is almost immediate after I complete my online claim. Within a couple of hours, if not less, I hear from one of their approved vendors, and then the service is scheduled and the matter resolved. I am extremely impressed with the timeliness of their process (which may be automated) as well as the friendliness of their staff when I have had to speak to someone directly. I highly recommend AHS!!! view less
Although I was skeptical about home warranty companies with some of the horror stories I have heard through the years, American Home Shield came recommended by two of my co-workers. I am so thankful I joined last fall. I, unfortunately, have had a couple of claims this year already. AHS' response time is almost immediate after I complete my online claim. Within a couple of hours, if not
... view more
# 128051
Next

Rate American Home Shield (AHS)

You may receive the response within 12-48 hours. Please keep checking your Inbox/Spam/Junk box.

We work very hard to keep our reviews and ratings fair and accurate, so please agree to the following:

  • I am an actual customer, past or present, of the company named in the review.
  • I was not promised a reward of some kind by the company I have written this review for.
  • I am neither an employee of the company nor that of a competitor named in the review.
     I Agree
Please check this box to bring balance to the home warranty industry.
You're all set. Now track Complaint Resolution Program (CRP) to get a status update in the next 48 hours!
Thank you for your contribution. Now you can also vote for your favorite company American Home Shield (AHS) to win 2018 People's Choice award here: https://www.homewarrantyreviews.com/poll-for-people?ref=Mjk=
Let's keep things clean!

We will not allow short or abusive comments. Existing customers post reviews and companies respond. Contractors must post the reviews at vendors area or contact ahs.com directly.