Best Home Warranty Companies In charlotte, north carolina

Philip, Charlotte

On Jul 14, 2022

American Home Shield (AHS)

American Home Shield sent A******* A** H****** and C****** Inc to service my central air unit. The Technician observed the unit and immediately identified the issue. He replaced the part and advised that all should go well and it has. He also gave me information as to what I can expect in the future as it pertained to repairs. He left a complete...View More receipt outlining the work he did, his card and advice about other services offering warranty protection. He was friendly, informative and professional at all times. I would request A******* A** H****** and C****** again and again with the request that the same technician be dispatched to provide service. View Less

Mark Siak, Charlotte

On Jun 13, 2022

American Home Shield (AHS)

Fixed our ac unit in timely fashion. Saved us thousands of dollars vs replacing - unit still has life left, but the other hvac people we had look at the unit said it couldn’t be fixed.

M S, Charlotte

On May 23, 2022

Lowe’s Protection Plans

I never write reviews, but I feel compelled at this time. Do not under any circumstance buy an appliance and purchase the extended warranty from Lowes. You will thoroughly regret. There is no customer service just a bunch of phone prompts and if you don\'t get disconnected somewhere along the way, you\'ll be place on hold for minimum 30 minutes....View More I haven't even had the repair done yet but I assure you it won't get any better.View Less

Toby Beemer, Charlotte

On Apr 28, 2022

American Home Shield (AHS)

Yes I had a great experience with the person sent to make repairs for me. He was very knowledgeable and quick to repair my washing machine. I really appreciate the quick response and great service!

Robert Windley , Charlotte

On Jan 30, 2022

American Home Shield (AHS)

My dryer and refrigerator needed repairing. Thank God for American Home Shield representative...sent an Excellent repairman.. He fixed both appliance within 20min. The repairman was on time. Very professional, Excellent quality service.

John Walker, Charlotte

On Sep 17, 2021

American Home Shield (AHS)

Very good experience from the moment of my claim . A***** was very knowledgeable of my appliance and the communication and customer service was prompt.I am so glad I have AHS.

Stephen Kramer, Charlotte

On Mar 31, 2021

American Home Shield (AHS)

Our washer broke and the company that was sent was knowledgeable and professional and we received an email from AHS 3 days later. We did not know how to order our new machine via email so we called the company. The woman that helped us was terrific and we had our new washer 2 days later. AHS is wonderful!

Celestina , Charlotte

On Mar 06, 2021

American Home Shield (AHS)

Contacted AHS for a repair service on January 13,2021 for a noisy microwave. GE serviceman came but couldn’t repair the microwave and said he had to order the part. Part was delivered and I called the GE serviceman when he cane for the second time he said the part was incorrect and took the part with him and reordered. Yet again when he came bac...View Morek he said the part was incorrect and took it back with him. Up to now March 2021 the microwave has not been fixed. I have been in touch with AHS over six times and have not got answers or a resolution. The GE technician has not replied to my text messages or phone calls. I am disappointed with AHS and the lack of support and service. I would like to cancel the contract immediately. View Less

Celestina , Charlotte

On Mar 06, 2021

American Home Shield (AHS)

Contacted AHS for a repair service on January 13,2021 for a noisy microwave. GE serviceman came but couldn’t repair the microwave and said he had to order the part. Part was delivered and I called the GE serviceman when he cane for the second time he said the part was incorrect and took the part with him and reordered. Yet again when he came bac...View Morek he said the part was incorrect and took it back with him. Up to now March 2021 the microwave has not been fixed. I have been in touch with AHS over six times and have not got answers or a resolution. The GE technician has not replied to my text messages or phone calls. I am disappointed with AHS and the lack of support and service. I would like to cancel the contract immediately. View Less

Barbara A Douglas, Charlotte

On Sep 04, 2020

American Home Shield (AHS)

I\'m pleased to have AHS protecting my home. I have used AHS for repairs to a toilet, water heater and air conditioner. All repairs were completed to my satisfaction. This insurance is well worth the cost!

Molly Pedemonte, Charlotte

On Jun 04, 2020

American Home Shield (AHS)

They have been absolutely terrible to work with. Holy. Cow. Our dishwasher has been broken for 2 months. They sent a contractor to our house 5 times. They would make the contractor sit at our house on hold with AHS for 30 - 45 minutes just to request parts. Then tell us that we had to wait 48 hours for the approval. Then would sent the contractor B...View MoreACK to our house to order the parts. Then BACK AGAIN to install them. Horrendous. Seriously so so so bad. Then when I called customer service they told me different information every time. It took me hours to get answers as to why no one would approve a replacement part order. SOOO BAD!!!!View Less

Ronald Mason , Charlotte

On Jun 03, 2020

American Home Shield (AHS)

Great Experience all items were repaired, contractors were friendly and professional. Cost effective and very helpful. Awesome customer service and very quick repair time. I am happy to have American home Shield.

Fran, Charlotte

On May 03, 2020

American Home Shield (AHS)

Technician came the next day. He was on time, completed the job quickly. American Home Shield handled my call efficiently. The customer service rep was helpful & courteous & professional.

Stacey Hernandez, Charlotte

On Apr 03, 2020

American Home Shield (AHS)

Being a Single Female and a Home Owner, American Home Shield has taken the uncertainty out of home maintenance! This is the BEST home investment I have ever made. I recommend their service to ALL of my friends.

Jacqueline Worthy, Charlotte

On Mar 28, 2020

American Home Shield (AHS)

such a great job in fixing my stove and clean up right he finish and they came right on time was not late and even call a head of time and my stove work better than ever

Sekhar Komirisetti, Charlotte

On Mar 22, 2020

American Home Shield (AHS)

Great technician. Need to come three times and ordered part twice but repair was complete and good. Technician has done great job!! Very simple process to open a ticket with AHS.

Carolina Magno, Charlotte

On Nov 09, 2019

American Home Shield (AHS)

Such a great experience. The technician was very friendly since the minute he walked into the house. Very helpful and provided good information.

John Metcalf, Charlotte

On Sep 17, 2019

American Home Shield (AHS)

A terrific company to do business with in every way. The service is top notch, along with the ease of making a claim, keeping the customer informed throughout the process, and the follow up to ensure everything was as expected. if you want a warranty company, AHS is the one to choose.

Joe Rogers, Charlotte

On Jul 19, 2019

American Home Shield (AHS)

I used AHS to contract a repair as my A/C unit went out on Sunday. Per their contract they require the service provider to contact the customer within 24hours of being assigned a job. When I didn\'t get the call I contacted the provider on Tuesday and they stated they could not service until Friday between 2 and 4. Of course on Friday when I con...View Moretact them at 2:15 their representative states they don't show the service request and that she would research and call me back. THEY NEVER DID, AND WOULD NOT ANSWER THE PHONE WHEN I CALLED. I then contact AHS and was told that Air Agents cancelled my request. Neither Air Agents or AHS contacted me to tell me this. When I call AHS they treated my request like it was brand new, not like I have been without AC in 95 degree weather all week. No empathy from any of their agents or supervisors and they can't even give out the name of their senior leaders, yet they are not empowered enough to get a tech out to me within a day since I have been waiting for a week. Don't trust them. They wont show up and they dont hold the service companies accountable. You have been warned... View Less

Annette, Charlotte

On Jun 09, 2019

American Home Shield (AHS)

An element broke in my oven, so I couldn\'t use it. I called AHS and they were able to contact GE to have a repairman dispatched within a few days. The operator was extremely helpful. The tech came and my oven was working again within 15 minutes. Great service and worth the money!