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Serving 70,000+ homes annually, Utah’s Landmark Home Warranty merged with American Home Shield, offering 3 comprehensive protection plans (ShieldSilver, ShieldGold, ShieldPlatinum) covering appliances, systems, and even pre-existing conditions across 6 states.

This Landmark Home Warranty review is a product of thorough research and review from our editorial team to enhance user experience and inform people about the company’s policies in detail. 

The guide will include exhaustive information related to the following things:

  • Plans, coverage, limitations 
  • Pricing of the plans 
  • Guide on how to file a claim

Why Landmark Home Warranty?

qualified_local_techinician

Landmark serves over 70,000 homes annually

claims_hotline

The company provides 24/7 customer support to the homeowners

affordable_pricing

LHW covers unknown pre-existing conditions

affordable_plans

The company offers added protection for electronic items

HomeWarrantyReviews.com

threehalf_star

3.4/5 (1,529)

Trustpilot

onehalf_star

1.5/5 (31)

Consumer Affairs

threehalf_star

3.7/5 (79)

Explore Verified Consumer Reviews for Landmark Home Warranty

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Howard Herring , TX, Burnet
five_star

Great service. I called on Wednesday regarding my HVAC being broken, and service team was at my house 9AM Friday. They had the parts and the know how to get everything working again before lunch time. Best investment I ever made.

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Debbie Deb , AZ, Gilbert
five_star

I\'ve been with Landmark Home Warranty for 9 yrs now and they have always been fantastic!! When I bought my home back in 2010 I had a different home warranty plan that always tried to get out of repairing things, it was horrible! Since I\'ve had Landmark, they have always been here for my home & family courteous & promptly. They\'ve replaced a hot water heater, garbage disposal, microwave oven, my pool filter repairs anything needed they are kindly there. The repairman they use are always kind and helpful. I recommend them 100% and would not be without them!

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Juan Gauna , TX, San Antonio
three_star

Overall our experience was good in the A/C department, however the call center was not customer friendly and wanted to do all before allowing us to use our warranty to fix.

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Carol Hatch , UT, Salt Lake City
five_star

I have been very pleased with my experience with Landmark Home Warranty. I have used them for several years. Last summer my air conditioner went out in the middle of July when it was 100 degrees outside. This happened on a Sunday afternoon. I filed a repair online and Monday morning at 10 a.m. a serviceman was at my house and had the unit repaired. I highly recommend this company!

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James Wade , NV, Mesquite
five_star

My experience with Landmark Home Warranty has been outstanding. I was able to get an appointment with A1 Mitchell\'s as soon as possible. The service technician came out within 24 hours and did a heater winter tuneup. Experience with Landmark Home Warranties has been positive.,

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Kathleen Acquistapace , OR, Grants Pass
five_star

My request was expedited within a day following the request. The service was excellent and my refrigerator has worked perfectly.

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Pros & cons

Pros

  • Offers free HVAC tune-ups with their Shield Platinum option
  • Covers items irrespective of their age

Cons

  • Landmark Home Warranty has Complaints of delays in service

Enquire For Cost-effective home warranty plans

Protect Your Home Appliances And Systems Starting As Low As $1.5/Day

Plans & Coverage Of Landmark Home Warranty

Since 2016, Landmark Home Warranty has offered the plans from AHS’s catalog: ShieldSilver, ShieldGold, and ShieldPlatinum. Check out our American Home Shield page for more information on the plans.

Find out what else your home warranty cover by taking a free quote here!
Find out what else your home warranty cover by taking a free quote here!
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Find out what else your home warranty cover by taking a free quote here!
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Coverage Limitations & Exclusions 

Your home warranty contract with Landmark will cover home systems and appliances up to a certain amount. The limits range between $500 – $5,000 per item.

Due to the merger, the information on LHW’s limitations is the same as AHS’s. As a result, to know more about Landmark Home Warranty coverage limitations, head to our AHS profile page

Note: Read the Landmark Home Warranty sample contract for further information.

Landmark Home Warranty Cost 

As Landmark Home Warranty serves customers through AHS plans, the cost structure is similar to AHS, ranging between $29 – $89 monthly. 

The company provides two service call fee options- $125 and $100- and you should select one based on which plan price will be determined. For a thorough grasp of Landmark’s plan costs, we recommend referring to our AHS page for comprehensive pricing details.

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Choose from the best in the market. How? Get a free quote now!
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Choose from the best in the market. How? Get a free quote now!
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Review Of Plans, Coverage & Customer Service Of Landmark Home Warranty

Landmark Home Warranty reviews reflect diverse opinions. On our platform, the company has obtained a rating of 3.4/5 from 1,500+ reviews and an A- accreditation on BBB. Conversely, the company has received a rating of 3.4/5 on Google Reviews. 

Review Of Landmark Home Warranty’s Customer Services

Landmark Home Warranty Claims Filing Procedure: Phone Number, Web Portal, & Online Form:  

Follow the steps below to file a successful Landmark Home Warranty claim.

Conclusion

While Landmark Home Warranty continues to operate under its own name, its 2016 acquisition by American Home Shield marked a significant shift. Landmark customers can access AHS’s broader resources and nationwide network, potentially impacting service options and plan offerings. 

It’s important to note that existing Landmark contracts remain valid, but future customers will be directed to American Home Shield for new plans.

Looking for the finest home warranty? Get your free quote!
Looking for the finest home warranty? Get your free quote!
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Looking for the finest home warranty? Get your free quote!
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Quick Details About The Company

Founder

Alma Jeppson

Year Of Establishment

2004

CEO

Alma Jeppson

Address

10701 S River Front Pkwy #200, South Jordan, UT 84095, USA

Type Of Company

Private 

Why Should You Trust Us?

Frequently Asked Questions (FAQs)

Q.

Is Landmark Home Warranty Part Of American Home Shield?

A.

Yes, Landmark Home Warranty was acquired by American Home Shield in 2016. Despite the acquisition, the company maintains its branding and management.

Q.

Does Landmark Home Warranty Cover Plumbing?

A.

Yes, Landmark Home Warranty Plans cover plumbing systems.

Q.

Does Landmark Home Warranty Cover HVAC?

A.

Yes, Landmark covers HVAC systems in their plans. They also offer air conditioning and heating tune-up services.

Q.

Will Landmark Home Warranty Replace My AC?

A.

Landmark Home Warranty covers air conditioning systems. If your AC is deemed beyond repair, the company may offer a replacement or cash instead of a replacement.

Q.

What Is Landmark Home Warranty’s Phone Number?

A.

The Landmark home warranty phone number is 866.306.2999. They are available 24/7.

Q.

How Do I Cancel My Landmark Home Warranty Plan?

A.

You can contact Landmark Home Warranty’s customer service department to determine how their cancellation process works. You are eligible for a full refund if you cancel your contract before your waiting period and haven’t placed a service request.

 If you cancel after 30 days, you will receive a pro-rata refund and will be charged 10% of your paid plan fee or an administration fee.

Q.

Is Home Warranty Even Worth It After The First Year?

A.

A home warranty is worth it after the first year, as you don’t know when your home systems or appliances will stop working. It offers additional peace of mind to homeowners in case of any damage/malfunction.

Q.

What Are The Conditions That Can Void A Home Warranty?

A.

Many conditions can void a home warranty, including but not limited to poor maintenance, code violations, and violations of local building codes. However, each home warranty provider has its conditions, so you should read the service contract for more details.

Q.

How Long Does It Take A Warranty To Be Effective?

A.

A home warranty is generally effective in 30 days. But, some home warranty companies even provide immediate coverage, so it is better to get a quote and proceed further. Also, before investing, don’t forget to read the company’s ratings on BBB, Yelp, and Google reviews.

Q.

How Many States Are Covered By Landmark Home Warranty?

A.

Landmark currently offers its services in 6 states. These are Arizona, Utah, Idaho, Nevada, Oregon, and Texas.

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Customer Reviews On Landmark Home Warranty

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We allow reviews only from genuine customers of home warranty companies, past or present. Your review should be genuine and not provided in the expectation of monetary rewards from any company.

Reviews from employees of home warranty companies or named competitors are not encouraged. We will also not allow reviews that are too short or abusive. We may withhold reviews that in our discretion do not meet the above criteria.

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