BEST HOME WARRANTY COMPANIES IN new york, new york

Mark Jurek, New York

On Oct 19, 2021

First Premier Home Warranty

My experience is from more than 1 property I purchased the warranty on. Called in for assistan e on 3 claims, all 3 denied. Not to mention all the time lost calling in to get updates, long hold times listening to music. When I was upset about their denial they used threatening language with me.

Stephanie Jarrett, New York

On Oct 04, 2021

American Home Shield (AHS)

I have been without a refrigerator since June and calling weekly.I’ve rescheduled appts one contractor after the other no shows from the contractor, lie after lie about someone will call you back, 1 offer for 600 value for my refrigerator that I paid 1600 for, contractor reported to AHS to just replace the refrigerator since July parts were ord...View Moreered not all arrived so was told that’s why the technician hasn’t shown up told parts were reordered. My husband had a heart attack neighbors have been nice enough to keep medications for us in their refrigerator customer service representatives place you hold (D****** like she told me like W*****O* )don’t return to the call for or pretending as if there is a technical difficulty you can hear roosters crowing in the back ground. Promises have been made to refund me of the fee I was charged and for food reimbursement not on my account as of September. I’m been charged monthly every since June and nothing has taken place to this day. Will call everyday until something is done that’s why some of the surveys have been scored as such due to the services I’m receiving POOR ........agent name T***** he assured me he placed an claim in the system for the refrigerator to be placed well let’s see how this will go because yesterday that’s the same thing the agent from S**** said that referred me to a supervisor R***. When I spoke with a supervisor F***** last week from S**** he placed in the system and sent me a request that due to the parts ordered had taken more than 21 days AHS would receive a authorization notice to consider well AHS stated they didn’t see it but I have it in my email when I tell you this back and forth for 3 months for services paid every month has been a MESS....... Cooperate office is the same number for everything so I guess the president if still R** will ever know this company has the worst reputation in the world.........View Less

madhuresh, New York

On Jul 03, 2020

American Home Shield (AHS)

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Kevin Harward, New York

On Dec 31, 2018

American Home Shield (AHS)

Absolutely Awesome Company!

DENISE DOBBINS, New York

On Feb 21, 2017

American Home Shield (AHS)

Quick response and quick knowledgeable experts to help with your repairs. Experts were professional and knew what they were doing.

BRIAN TALBOT, New York

On Jan 26, 2017

American Home Shield (AHS)

All interactions with AHS personnel is brief and to the point. Contractors show up on time and follow up before arriving. Very happy with services.

Steve Kohn, New York

On Dec 09, 2016

American Home Shield (AHS)

Very efficient and always courteous. Contractor contacted us in a timely manner. The problem was resolved in one appointment.

Shirley M Arnold, New York

On Nov 28, 2016

American Home Shield (AHS)

The air condition men were very professional and took there time getting everything in order. Keep up the good work guys.

Arun Sharma, New York

On Sep 30, 2016

American Home Shield (AHS)

I had a problem with my Garage door as door was not opening ,I contacted AHS online and immediately got a contractor who I called and set up a appointment in the next 2 days. Contractor came on time found out I needed a new Gear which he replaced immediately and all was good excellent service.

Pat Kress, New York

On Aug 27, 2016

American Home Shield (AHS)

I was very impressed how American Home Shield took care of my washing machine problem...I have been with them for over 20 yrs...the contractor was not able to fix it and I was given a new washing machine.

PATRICIA ROBERTS, New York

On Jun 06, 2016

American Home Shield (AHS)

I recently made a call tho have my refrigerator repaired. Turns out it could not be repaired but needed to be replaced. The technician was prompt and very professional. Turned in his report and informed me I would be contacted by AHS in a few days. Sure enough, AHS called to ask some additional questions about the type of refrigerator that needed r...View Moreeplacing. Called back the next day with options and within a matter of days we had a brand new refrigerator. We couldn't be more pleased with the service we received from. AHS.View Less

Sam Mckenzie, New York

On Apr 05, 2016

American Home Shield (AHS)

The claim went quick and easy. I received an email within an hour showing who the service company was and their phone number. The service company called within a day and set up the service call. Everything went real well.couldn't be more pleased.

Paul Keith, New York

On Mar 27, 2016

American Home Shield (AHS)

The time of response was very quick from AHS. The contractor called me the same day and set up an appointment for the following day. The assessment was done quickly and a part was approved and ordered as it was not a stock item. The part arrived the following week and was installed the day after it arrived.

Kim Usher, New York

On Mar 25, 2016

American Home Shield (AHS)

I walked down my hallway and stepped into water, called American Home Shield who gave me the information of A/C contractor. They called within 2 hours to set up an appt time. They were on time and fixed the problem, very knowledgeable, cleaned up the water, also very professional. No worese.

Ron Berry, New York

On Jan 09, 2016

American Home Shield (AHS)

Service was excellent with no problems on either end. My water heater went out and the same day they came and fixed it....if that's not fast and reliable then I don't know what is. Contractor was clean and efficient as well as knowledgeable.

Richard Daniel, New York

On Dec 18, 2015

American Home Shield (AHS)

AHS was really on the ball when our washing machine had issues. We called, they took a report, assigned a case number and we heard from the contractor within hours. The contractor was professional, courteous and thorough. He explained the problem, what parts he needed to order and assured me that when the parts arrived he would be back out to insta...View Morell them. And that is exactly what happened! The washer is as good as new, we as the customer are very satisfied and couldn't be happier with the way AHS handled our "complaint". You have the nicest customer service reps and they are extremely pleasant and proficient! We tell everyone who wants to get a home warranty about you!View Less

Raymond Mccoy, New York

On Nov 07, 2015

American Home Shield (AHS)

The service I have received with American Ho m e Shield has been exceptional. The customer service department has provided me quality service in the form of responsiveness and overall excellent customer service. / / As for the contractors that have provided services in my home have been very respectful and has provided excellent workmanship and ...View Morevery good customer service. I would highly recommend American Home Shield to my family and friends.View Less

Joan Acquistapace, New York

On Oct 28, 2015

American Home Shield (AHS)

Needing an electrician on a holiday is no fun, but American Home Shield came through and saved the day for us! The contractor called soon after receiving notice, and we were able to resolve the problem in a very short time. Everything was professional and efficient. My power was restored, and I was able to finish my cooking in time for dinner!

William Miller, New York

On Oct 22, 2015

American Home Shield (AHS)

AHS has been my warrenty service provider for over 5 years. When I have a problem they are right on it in no time at all. I had to have a plumber out three times this year and the contractor has always been very professional. The third time he had to come AHS picked up all the costs. Thank you AHS.

Gary Loftis, New York

On Oct 04, 2015

American Home Shield (AHS)

It was fantastic! First of all after I contacted you with my problem, the job was assigned to sears. They called and said they couldn't get to it for 10 days! I called back and the lady said to give her 30 minutes to try to get someone else. She called back in 15 minutes with local company who came 1 hour later and fixed the problem in another 30 m...View Moreinutes!! Is this not a great company or what?? Thank you allView Less