Last updated: July 31, 2020
BEST HOME WARRANTY COMPANIES IN philadelphia, pennsylvania
CITY:
Philadelphia
COUNTRY:
Philadelphia County
STATE:
PA
POPULATION:
1526206
AREA CODE:
215
ZIP CODES COVERED:
19019, 19092, 19093, 19099, 19101,
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CHOOSE BEST HOME WARRANTY COMPANIES in philadelphia, pennsylvania
American Home Shield (AHS)
They are the pioneers in the home warranty industry. The company has 15,000 licensed technicians nationwide. AHS plans come into effect 30 days after the date of purchase and lasts for 12 months.
Choice Home Warranty
The company has been in the industry for over 11 years. Since their inception, they have protected more than 1,000,000 homes across the United States. The company offers a range of plans that cover major appliances and systems.
The Home Service Club
The company was founded in 2008. They have a vast network of skilled contractors and dedicated customer support representatives who offer high-quality services. HSC plans come into effect within ten days following the payment.
Select Home Warranty
They are the only company in the home warranty industry to offer coverage for mobile homes. They offer a 30-day free trial and $100 Off on roof coverage. Select Home Warranty has a dedicated team that offers 24/7 customer support.
Total Home Protection
hey are the leading home warranty provider in the industry. They have skilled and licensed technicians who top-notch services. A standout feature of their services is they do not require a home inspection.
philadelphia Home Warranty Companies Reviews
Tom Cain, Philadelphia
On Aug 05, 2020
American Home Shield (AHS)
Terrible customer service and takes a month to get anything done. So hard to get in touch with anyone, and can barely get anything resolved. I would not recommend AHS to anyone if they needed things done quickly.
Tessa Berry, Philadelphia
On Jul 09, 2020
American Home Shield (AHS)
It took a long time to get a plumber out after I contantacted AHS and stated emergency no water in house. When trying to call back to AHS it was extremely long wait times.
Latif Davis, Philadelphia
On Jun 11, 2020
American Home Shield (AHS)
The technician was very professional and did the job. The issue appeared to be resolved but a few hours later it came back. He did recommend that I install a larger breaker panel which I have been told before.
kevin dixon, Philadelphia
On Apr 30, 2020
American Home Shield (AHS)
I was so glad I had the warranty. The repair team came out assessed the problem and found alternatives to what would have been a costly repair had I used another service. They were knowledgeable, quick, friendly and efficient.
Jacqueline Culbreth, Philadelphia
On Feb 07, 2020
American Home Shield (AHS)
I have no major complaints with AHS, very satisfied with their program and services offered Since purchasing the plan I’ve used it on several appliances. The contractors for the most have been very responsive, punctual, thorough and very friendly.
Linda Chamberlain, Philadelphia
On Jan 19, 2020
American Home Shield (AHS)
I had worries when my toilet started to leak but the AHW Plumber came it and in minutes resolved the problem and no more leaks. I very satisfied with the services and have been using the for three years.
J cox, Philadelphia
On Jan 10, 2020
American Home Shield (AHS)
Professional and customer focused approach. Discussed options helping me to make best solution. Left work area clean. It gives us piece of mind to have reliable service providers that have been vetted.
Jonathan G Barnes, Philadelphia
On Nov 09, 2019
American Home Shield (AHS)
Super responsive and easy. Been a great experience.
Helen Owen , Philadelphia
On Mar 11, 2019
American Home Shield (AHS)
Home Shield found me a technician quickly. It was easy to make an appointment for the next day and the technician arrived early in the window that I was given. He was friendly and professional. He diagnosed the issue in no time and the dishwasher was back in business.
Michael McRae, Philadelphia
On Jan 07, 2019
American Home Shield (AHS)
Though I have had minimal issues with repairs once they have been completed, the time that elapses from the initial service request and completion of the Job has continuously grown over the years, along with the service fee! For the second time in three years AHS has taken over 30 days to properly address and resolve a heating issue in the dead of winter. It is seriously time to look for another provider. Their continuous proclamation of being sorry for the inconvenience does not warm a cold house!!! Expedited service and reasonable compensation for horrific time customer service and ridiculously long resolution is the only sorry customers want to hear!!!!!
Tyrone Medley, Philadelphia
On Dec 27, 2018
American Home Shield (AHS)
I love the fact that the service providers are from legitimate businesses. I say that because I dealt with other warranty companies & people show up getting out of the passenger side of their girlfriends car with a power drill & a flashlight.
Michael Phillips, Philadelphia
On Dec 26, 2018
American Home Shield (AHS)
American Home Shield came through for us on multiple occasions. Fast, efficient and effective service to address our issues. We planned to only retain the plan in the first year of ownership but will be extending our policy for the future.
Rosanna Londero, Philadelphia
On May 05, 2018
American Home Shield (AHS)
I decided to cancel my warranty please stop taking money out I did send you a letter explaining why
Paul Caracciolo, Philadelphia
On Feb 24, 2018
American Home Shield (AHS)
There was a turn around time of over a week for a technician to diagnose why my heater was not working in the middle of winter. The technician then said the reason was the Chimney was clogged, which was not covered by the warranty. He said he could fix it for me out of pocket, but it would cost at least $1,000. Because that sounded insane, I called the highest reviewed AC and Heat technician on Yelp. The technician I found on yelp said it had nothing to do with the chimney, and replaced a part for around $500. The heat has worked all winter long since then. When I asked AHS to reimburse me, they said they would have to send a technician to verify it was indeed working. So they sent one, and he confirmed. They still refused to reimburse me because I used the technician who correctly diagnosed the problem, rather than their incompetent or duplicitous technician. This warranty has been worthless to me. This warranty either employs inept technicians, or is a scam. Don't bother wasting your money.
Dan Thomas, Philadelphia
On Jan 24, 2018
American Home Shield (AHS)
I got a renewal notice in the mail today and I found it funny because after I filed a claim (number 438137252) on December 16th, 2017 to replace a leaking water heater and supply pipe I never heard from your company again. The "vendor" you recommended never called, or showed-up. We called you and the vendor back all day with zero response. After waiting all day we decided to call our own plumber to replace the water heater, which of course we had to pay for out of pocket. I never got a return call from the vendor or even you to inquire about the service. So, after one of the worst customer service experiences my wife and I have ever experienced your response is to send a renewal notice in the mail? I've been a ServiceMaster employee for over 25 years and I can tell you this well below the level of customer service the owner of my company represents or that I expect from the people who report to me. If we treated our customers the way I was treated we would be out of business. The person @ AHS I spoke to informed me, "we don't have a lot of plumbers in your area, so it may take some time". Clearly making YOUR problem, our problem...not a good way to run a business. I'm sure this review will fall on deaf ears, and I will likely never hear back from someone. But if there's one thing I've learned after being in a customer service industry, is that a bad experience has a much bigger impact than a good experience on your business. A customer that has a bad experience is more likely to share it with friends and family...and I will. Including our real estate agent who also happens to be a personal friend and recommended you. She was very curious to hear that we had this experience with your company.
Vrejash Patel, Philadelphia
On Dec 30, 2017
American Home Shield (AHS)
Terrible terrible service from AHS. They apparently used to be a premium service but have fallen apart. I had wait times on the phone in excess of 2 hours and when I finally got a call from a rep it was when my parts came in so conveniently. The rep argued that there is no way the hold times can be more than 1 hour and that I had a fake number. Had to fight my way to a refund. The vendors though are really good. They couldn’t fix my microwave but they were great. Don’t expect a comparable replacement either. My microwave is valued at $600 AHS max will give me $380. It’s a joke. I will not be continuing with this company.
Rashiid K Coleman, Philadelphia
On Nov 10, 2017
American Home Shield (AHS)
This is money well spent! I have had years of exceptional service when appliances need repair or something in the house malfunctions. I tell everyone I can about the warranty and advise them to look into it. AHS and their certified service providers are always professional, courteous and excellent.
CLIFFORD WEYRICK, Philadelphia
On Feb 07, 2017
American Home Shield (AHS)
The contractor arrived on time, took care of the problem after a thorough research of the problem. He was very professional and explained in terms we understood. We were very satisfied.
Vetta Stanley, Philadelphia
On Jul 30, 2016
American Home Shield (AHS)
I would first have to say the customer service is excellant. I have been with the AHS for so long and have never had a bad experience. They ensure that they keep you informed on all changes that are going to happen. The best part is that they do a follow up on services.
Darrell Welsh, Philadelphia
On Jul 12, 2016
American Home Shield (AHS)
AHS has always been very helpful and timely. In our last experience the contractor was very slow in completing the work. I would not want to deal with this contractor in the future. Two weeks is too long of a wait for the a/c to be repaired. Overall, we have been pleased with AHS.