Best Home Warranties in Pennsylvania

Review: The plumber that showed up was knowledgeable and very pleasant. However, the shower leak was due to subtle cracking in the floor which is not covered under my warranty.

Review: Super responsive and easy. Been a great experience.

Review: I had a leak in my garbage disposal with water dripping all over the bottom of my cabinet. I had expected there was a part that needed replacing. The tech came & within 30 minutes he installed a brand new disposal. He was pleasant & efficient. I was very pleased

Review: Great service the heater wasn’t working but guy came out got it working really quick .

Review: Great service and feeling of security. Some odd charges for things that should be included. Example? Had backed up pipe on the second floor. Would cover the clearing of the pipe, but not the removal and replacement of the toilet to get to the pipe. ? Should be clearer about costs for making fixes or replacements to meet current codes. Code cost is never mentioned (maybe in the lawyer verbiage section). Over all, great.

Review: They lost all records of my call to request service and reject reimbursement for an emergency repair. DO NOT use, they will take your money and find a way to reject service and/or reimbursement for service.

Review: They lost all records of my call to request service and reject reimbursement for an emergency repair. DO NOT use, they will take your money and find a way to reject service and/or reimbursement for service.

Review: AHS is a total scam. When we bought our new home, the previous owners had purchased a policy from AHS. When we had some plumbing leaks and a refrigerator fail, we attempted to call - after getting put on hold and transferred around for over an hour - we were transferred back to the first girl that originally took our call. We tried calling back after the refrigerator failed and the first prompt was to enter a credit card to be charged $75 before even speaking to anyone. We were a little reluctant to provide a credit card and began researching AHS. Their reviews on other review sites are horrible. Don\'t waste your money on AHS - save the premium dollars to take care of repairs on your own.

Review: I do have a complaint. Having to go through a call center in order to ask questions regarding replacements of appliances/other. The agents in the call center don\'t have the answers to questions I would think most consumers would want/need to know. For example: What is the time frame for when replacements will be delivered. Days? Weeks? What brand/type of replaced appliance/other will I receive. Like for like? Do I have a say in what brand/type of replacement I\'ll receive? American Home Shield should have a department/number for these basic questions. Someone I can speak with who has these answers. Or, the agents in the call center should be able to answer these questions. Would definitely improve customer service......Anne Landon

Review: I joined American home shield last September and on June 26th I called because my air conditioner stopped working. Guess what still waiting for the repairs.... call customer service and keep getting the 24 to 48 hours for the adjustment department to approve. Have been getting that answer for 3 weeks. I think that they are going to just keep me on the merry-go-round until I get fed up and go away. I hope nothing happens to my husband who has already had a heart attack and a stroke, or to my daughter that is diabetic and has had 2 heart attacks because of the heat.

Review: I always have a hard time when contacting their customer service department. I have been hung up on so many time. Their customer service agents are not very willing or helpful when we need to get something fixed. Not good customer service

Review: I do NOT recommend HSA or American Home Shield, as a home warranty service. I had HSA for four years and was not happy. I switched to American Home Shield and was not told it was the same company with a different name because they had so many complaints. When I logged into my account with American Home Shield, I was asked if I wanted to renew my Warranty with HSA, then I tried to speak with a representative, who did not speak English very well, and was told that HASAwas the same company as AHS. I cancelled my plan immediately. Changing a company\'s name is a scam to get new business.

Review: I have requested service MULTIPLE times now...and they have come through each and every time. Timely, helpful, professional and goal-oriented. Great, great service.

Review: Good job. First contractor was unable to solve problem. Second contractor jumped right on it and solved the problem. AHS was right there to help make sure it was done right. Well done!

Review: Thank you for the quick service! From the initial claim to the technician\'s visit, our plumbing issue was resolved quickly and satisfactorily. This is the second claim through AHS, and we have been pleased with the service!

Review: I called because I had a leaky pipe in my basement. Didn\'t expect to hear from anyone right away since it was late Saturday afternoon. Just about an hour after my call I received a call that a plumber was in my neighborhood and could be here in a few minutes! A young man from Just Fix It shows up and had it fixed very quickly. Very happy with everything.

Review: I contacted American Home Shield because i needed to have a new faucet installed in my bathroom. The assigned plumber, Steinberg Plumbing, contacted me the same day, arrived promptly for our scheduled appointment and made the necessary installation. He was very professional and very personable. Very pleased with American Home Shield and Steinberg Plumbing.

Review: My problem was a fluorescent fixture in our kitchen that matched another one. We had replaced the fluorescents with LEDs designed to replace the 4-foot fluourescent tubes. LEDs were working fine in both fixtures until one day the LEDs would not turn on in one of the fixtures. AHS sent an electrician who concluded that the particular problem fixture was not compatible with LEDs. They replaced the LEDs with fluorescents we had on hand and left. 30 days later, the fluorescents would not turn on. The AHS electrician came back and said he could replace the faulty fixture with a standard commercial fixture, but would not match the other fixture. But, after some thought, the electrician figured out a way to take the guts out of the commercial fixture and wire it up in the faulty fixture that allowed use of the LEDs. Now we have two fixtures that work and that match.

Review: Air handler needed cleaning. Technicians were professional and completed the job quickly. Explained in clear terms what they had done. Provided contact information if further assistance is needed in the future.

Review: We had a minor problem with our powder room toilet. I put request in on website and received a call within 10 minutes. Vendor called and we set up time for home visit. Now we\'re waiting for a part, which I hope arrives soon. Repairman was professional, polite and explained the problem. I\'m giving 5 star reviews on the assumption that repair will be completed promptly.