Home Warranty Companies in Pennsylvania

Review: The problem could have been resolved in a more timely manner. It took a few days from initial contact of my broken water heater to get a contractor out to look at the problem. This made for a few days of cold showers. After the initial consult the ball started rolling pretty quick. Contractor was very helpful and knowledable.

Review: Thankful I chose them after being with 2 others that were nightmares in the past. I called for water heater though and they came so quick and repaired it which was expensive. It has working since and I am happy, and hope it wont break again. definitely recommend this to my friends.

Review: In April of 2018, I moved into ahome built in 1986. The provisions of the sale provided an AHS warranty. The first month I called AHS for repair to the dishwasher, washer, dryer and sump pumos. They were quick to respond and quick to fix. I am very thankful for AHS and decided to exted the contract another year. Thank you!

Review: The contractor called soon after we placed the service request and scheduled a convenient appointment time to check out our stopped up commode. The contractor arrived on-time, was polite, in a clean uniform, and professional. He did a full examination of the situation and used a "snake" to dislodge the blockage. He also checked to make sure other drains that feed into the main drain line were free of obstructions. Overall, from start with customer service to finish with a smooth running drain, the entire issue was handled painlessly - so satisfying.

Review: Terrible. I would never waste my money on this service. I had 2 air conditioner failures and both times it cost me over $1000 out of pocket. This is not a warranty that covers what you expect. Contacting customer support was worthless as all they did was find clauses in the contract to tell you why they are not going to cover the costs.

Review: The company that showed up to fix my built-in microwave. Awesome experience.....found out what the problem was (a fuse) and then fixed it. My microwave is about 20 years old...and it's a good one. Glad they could fix it.

Review: Recently had my washing machine fixed. The spin cycle was not working. They came out and diagnosed it as a bad transmission. The part was ordered and put in two days later. The tech left the old part in my basement and now the machine leaks. I called AHS and was told I would have to pay another deductible to get the problem fixed that their tech broke. I am currently on hold to speak with a manager 15 plus minutes. No way to treat a long standing customer...just switched to competitor while on hold for much better deal...have a nice day AHS

Review: My water heater went out. I accessed American Home Schield Home Warranty online to begin a claim. The process took only a few minutes. I was called by a contractor that same day and had a new water heater by the end of the week. The contractor told me we had the best home warranty coverange he had ever seen. We only had to pay $75 service call and some upgrades to bring us up to code. I am very happy with my experience. I would highly recommend American Home Shield Home Warranty

Review: I had a contractor came out he was rude, and was arguing with my husband. I came out to see what was going on he totally ignore me and kept on arguing, so I told him he had to leave and that I was going to call AHS to request another contractor he said do what whatever you want to do. I had AHS for about close to fifteen years I had not call them for at least three years now but I notice they have change. I call them when the contractor was out the door to request another contractor to fix my water heater. You are all right you have to wait on the phone for awhile before someone answers, they put me on to the complain department. They told me I have aright to refuse the contractors, and that they will send another one out. This was on a Friday I am in the PA and it is still cold here, I got a call from another contractor on Monday saying he was book up can come out until Tuesday he came out at 5.30 P.M. and told us he had to check with AHS to see if we were covered. He call the next day stating that the other company is going to do the work, we were shock to here that because we contact AHS and thought everything was oaky. And the person we spoke to did not inform us about some things. We requested to speak to a Manager she informs us that we have to go back with the same company that was rude to us and we had two items to fix and the contractor only told them about the heater not the other problem. We told the contractor we don't want to use him and he still went and put the work order in and the company contacted us saying they are going to order the heater we told them no we did not want to use the company because the contractor was RUDE and he never bother to deal with the problem we had we had two things to fix he was picking which one he wanted to deal with we took three days off to deal with this problem and nothing is fix. Because we don't want the contractor back they are telling us that we could do a buy out so in other words they are forcing us to deal with a company that we don't want to deal with my husband and I have been on the phone almost all day spoke to seven different people included a couple mangers and have not gotten nowhere. And the the second to last manager we spoke to she told us she will contact the company to come out we had no choice she put us on hold for five minutes came back and told us that the company does not want to deal with us So now we are thinking great we go with the second contractor who was already and was waiting for the go ahead and the manager told us that she has to take it up with Labor relation board within AHS and that the first company will have to call the LRB so we taught this is crazy in my opinion AHS is complicated things it is a quick fix there reason did not make sense to us. and while she was speaking to us about this the first company call us saying that he wants to come out and do the work and in one instance he told AHS he does not want to do the work then came back a couple minutes and say he wanted to do work. That is confusing we really don't want the first company but AHS is making us go with them telling us that they are going to charge us a re-stocking fee for the heater if we do no go with the company and now we had no choice but to go with company ant the company came back and told us we will have to wait a week to come back so all around two and half weeks to fix the problem. The company told AHS it will take five days to a week to order the heater we check around and found out that not true. the bottom line is that AHS will not budge. Be aware and this is not over the top. Basically the people at AHS has no sense at all. In the past we never had problems with any of the service people this was the first time we never have any problems in the past with AHS until now so I guess they have change maybe they are under new owners. Before this I had not call for over three years now.

Review: This is my first time using AHS, they did a great job. I will continue to use them and recommend them to my family, friends and clients.

Review: With a family of 8 in the house you can imagine that on laundry day the last thing you want to happen is to have the washing machine go out! AHS used an outstanding contractor that took my frustration away! Three Boys Service fit me in right away in their schedule. they were knowledgeable, clean and most of all FAST! they were obviously not "paid by the hour" and I apprecieated the understandable explanation of what the repairs entailed. My technician was not just the service guy...he was an owner! He took the time to wipe his feet before he came in :) and before he left he made sure that I was fully satisfied and happy. I feel good about supporting small, family businesses that take PRIDE in what they do and consider the customer IMPORTANT. Thank you AHS for contracting with a company with integrity and invested in their business! Having 3 Boys come fix my washing machine made my day!

Review: Horrible wait times on phone. Can\'t get through. On hold over hour each time until I hang up. Companies they use are horrible and they always find reason not to cover something. I am canceling.

Review: Have been a customer of AHS for about 15 years and have used their services multi[le times saving me a significant amount of money in repairs. They have replaced my A/C unit and numerous other appliance repairs. I would, and have recommended this company to my friends.

Review: Great service for several years now.

Review: We have had issues with our Dishwasher and Ac unit. The Dishwasher was an easy fix and took no time. The Ac unit was during the summer it went out 2 times. The 1st tech was here for 3 hours and got it working, 2 months later it stopped working again. The last tech fixed the problem and we haven't had problem with it since. It could have ended up costing up close to 700 for the techs and work but we only had to pay a small fee for the service call!!! LOVE AHS

Review: my air conditioner was on the blink so I called AHS an within seconds I was talking to a "REAL" person. I told her what the problem I was having an she took care of me within seconds. she set it up with a good company that was on time. he was very clean. he called me ahead of time to let me know when he was coming an what time to expect him. he even showed me his ID. felt very safe an comfortable aboust letting him in to do his job. the repasentive was very nice an explained everything to me so I could understand how it would be taken care of. very professional but yet still down to earth to talk with.the contractor was very professional , clean, soft spoken an had the air conditioner up an running within no time. I'm a disabled veteran an a lot of the medications doesn't allow me to be outside for very long in the heat or in a house that is to hot. I was VERY THANKFUL for the quick response I got when I called AHS.

Review: WE HAD A PROBLEM WITH OUR BATHROOM SINK FAUCET. CONTRACTOR ARRIVED ON TIME. HE WAS WELL PREPAREDWITH THE RIGHT TOOLS AND REPAIR PARTS. HAD OUR PROBLEM FIXED AND INFORMED US OF THE ISSUE AND LEFT THE AREA CLEAN AS IF NO ONE WAS THERE.

Review: This contract was originally included in the home sale and I cannot even begin to tell you what a blessing it has been. American Home Shield has either repaired or replaced every major appliance that failed, including an in-ground pool heater and filter. I have and I will recommend AHS to everyone.

Review: We had a issue with our washer. I contacted AHS. The contact was set up. The contractor came out and everything went very well. He was very nice and professional. WE thought it was just a small problem. It was found that our washer could not be saved and a replacement was ordered. We paid extra for the one we wanted which I felt was a great option. We were able to upgrade if we wanted to. We could not be more happy with the entire transaction. We have had AHS since approx. 1985 when living in Ca.

Review: American Home Shield was very responsive. Received call from contractor within an hour, appointment set for next day. Problem was diagnosed quickly, part ordered, contractor came back to install on schedule. Happy with entire experience.