Best Home Warranties in Pennsylvania

Dan Kalish, Garnet Valley

On Aug 29, 2022

American Home Shield (AHS)

Not good in an emergency. We had a leaking water heater and all the rep could tell me was that they would escalate to the dispatch and someone would call back in 4 hours. If I waited that long my entire basement could have flooded. I had no choice but to find my own plumber. I was then told by AHS that because I did not get an emergency authori...View Morezation (which I only could have gotten if I chose to wait the 4 hours) the replacement of my water heater would not be covered. So I had to choose between waiting 4 hours and potentially incurring thousands more in damages if the partially finished basement had flooded, or finding my own plumber who had the problem fixed in about 4 hours.View Less

Bea Greer-Wilson, Pottstown

On Aug 01, 2022

American Home Shield (AHS)

Very pleased with the service that is provided by American Home Shield. We have been with them for almost a year and will continue with this company. Customer service is very good and technicians provided have always been professional

Forte, Philadelphia

On Jul 28, 2022

American Home Shield (AHS)

My problem was solved immediately hassle free I receive the claim number the shop name and number the person who was going to assess the problem the person who were to come out and order the parts that was needed then at last the person who is going to repair the problem this information is given and resolved by making one call my dishwasher is wor...View Moreking fantastic thank youView Less

Patricia Moure, Ligonier

On Jul 12, 2022

Lowe's Appliance Extended Warranty

LOWES IS LOSING CUSTOMERS because of A******* "WARRANTY" Been WITHOUT a clothes washing machine FOR A MONTH. BTW- we are a family of 5...so thats fun. A****** warranty continues to stall, asking OVER & OVER for me to submit proof of purchase & warranty, (both I have & done already) only to say they cant find either & will get back to me. 20+ phone...View More calls later & 3 "escalations" & Im NOWHERE near getting a working washing machine. I HATE LOWES. Absolutely LOTHE the place. Their products are cheaply made, overpriced, unreliable & their "warranty" is laughable. I have purchased 2 extended warranties for this washing machine. It took so long to get service that the original plan expired! I was instructed that the claim could only be completed if I purchased another "warranty". $350 in "WARRANTIES" so far & NO WORKING MACHINE. Learned my lesson. Please dont make the same mistake as me readers.View Less

Mike Kates, Media

On Jul 09, 2022

American Home Shield (AHS)

I have been without central air for 2 months. The repair is finally scheduled for 3 days from now and in addition to monthly fee, it\'s going to cost me over $1000 out of pocket.

Taormina, Norristown

On Jun 28, 2022

American Home Shield (AHS)

I was very happy with the America team regarding my air conditioner… On the other hand not very happy with American home warranty you guys are very frustrating and that’s all I’m gonna say for now !!!

Edmund Karl, Chester Springs

On Jun 24, 2022

American Home Shield (AHS)

It was fast and easy to schedule an appointment. Once the appointment was made the repair company was at my door the next day. The technician diagnosed my problem and made the repair the same day. This was the best service that I have had in a very long time Thank you

Shirley , Lancaster

On Jun 20, 2022

American Home Shield (AHS)

HORRIBLE SERVICE! Their customer service representatives are the worst! You pay for something that you DONT GET! They don\'t deliver what they promise on their warranties! I requested a service on April 27, 2022, and I reached out since then until today, to the company and the contractor and NOTHING! My request was cancelled and no one notified me,...View More the contractor they assigned to me has been temporarily closed and not even once of the times I called, a customer service representative did something to help. They stopped providing the service I requested on June 6th and NO ONE GOT BACK TO ME. I tried to call today and someone from the “Escalate Department” talked to me and hung up in me as I was trying to explain my issue. I was not rude to anyone in all of the calls I made, and not even once any service or resolution was provided. I would not recommend this company to anyone because they clearly don’t care enough for their customers and it is very frustrating. I was able to get a hold to a Spanish speaking lady, who was the only one able to TRY to get a solution and despite her effort, she couldn’t do anything cause it was out of her hands. But out of all the English speaking customer service representatives, none of them did something to help. Disappointing!View Less

William Collins, Bangor

On Jun 20, 2022

American Home Shield (AHS)

Fantastic company I recommend to everyone that is asking for someone to repair .100% on point for customer service and the companies sent for repair..except 1 that never called to schedule a tune up but once I contacted ahs they corrected the issue thank you ahs for your service

Cassel Hall, Philadelphia

On Jun 15, 2022

American Home Shield (AHS)

My general contractor recommended American Home Shield (AHS), since he has them also. I\'m grateful I listened to his advice. So far, it\'s been a POSITIVE experience. AHS has come through consistently with attentive and quality customer service. In addition, the companies that are contracted with AHS have been prompt in initiating contact, prom...View Moreptly arriving early or on-time, and assessing/completing the jobs promptly! I don't know what their business model is, however it works and the cost for the quality service you'll receive is well WORTH the cost and PEACE OF MIND, especially during these difficult financial times. For the forseeable future, I'll be staying with AHS and I highly encourage YOU to do the same. AHS has been one of the BEST investments I've made so far...hands down!!! Sincerely, Cassel HallView Less

Pat Reasner, Marietta

On May 28, 2022

American Home Shield (AHS)

contractor sent did a thorough job trying to find the problem, but could not locate where the water was coming from that was causing the wet spots on the insulation in the basement

Ramona Eggleton, Mc Kees Rocks

On May 26, 2022

American Home Shield (AHS)

Wonderful job very professional. Only complaint but not really a complaint is I wish I knew they were changing sink strainer I have one pretty one and the other sink strainer ugly lol overall nice job and quick and professional. Thanks

Christine Colaneri, Trafford

On May 26, 2022

American Home Shield (AHS)

I Was very pleased. I use the App. I requested a service. And they remembered that I prefer W****** m*********. Who is doing all of our plumbing and heating and air conditioning. Next thing I know I got an email saying that W******* mechanical will contact us. Could not have been any easier.

Alan Lesser, Hatboro

On May 25, 2022

Lowe's Appliance Extended Warranty

A disgraceful useless policy. Called for service under warranty. Was on hold for 57 minutes. Appointmwas was set for 4 days out. Technician never showed up. They LIED to me and said we were not home. Bold faced lie. We never left our home. Sat there and waited all day. I called them, spoke to a manager who rescheduled 2 WEEKS out. This is una...View Morecceptable for a broken 7 month old refrigerator. STAY AWAY FROM LOWES AND BUY FROM B*** B*** WITH G*** S**** W********. Never had a problem with them in many years with multiple products.View Less

Amalia, Pittsburgh

On May 20, 2022

First Premier Home Warranty

A bunch of ... All the reviews are fake, check the reviews profiles: you can pay for them online. Another issue (again): There is an AC unit that is broken, and the technician has asked the home warranty company to replace it. After weeks asking First Premier Home Warranty to give a deadline in order to change the AC unit I have received a call f...View Morerom a salesman telling me that If I renew the policy (renewal date for the 06.15.22) they will cover the claim. This is unethical and illegal. Just my two cents: buyer beware :( ---------------------------------------------------------------------- Good afternoon, May you kindly tell me what your home warranty company is for? I am supposed to pay a $60 fee for a service call fee as agreed on my contract and today's plumber is asking me $175. This is not the first time that this happens, the previous times I have paid the total service, given that the contractor/handyman/technician were already at the home and wanted to fix the issue (I am a landlord and I have paid $3,350 to insure 9 units, I got a 'special' price for that and luckily I didn't incur on the regrettable mistake of taking a policy for 5 years, even the sales person was hard trying to). I have been dealing with your company all this year and NOT a Single Claim has been satisfied. Your job is not sending to the customer's house shoddy companies that don't want to honor the home warranty contract. I am going to report your company to the BBB, I guess all the reviews at TrustPilot are fake, well, I am seeing that the last ones might be correct since people are experiencing things like myself. And those in Google as well: it's impossible to get such reviews except from paying a hefty fee to an online marketing vendor (quite unethical, by the way). I am going to request a refund of my policy, which has proven useless so far, what a waste of time and money: $3,350 to the bin, excluding the emotional/time toll taken from the many mails, calls, appointments and the consequent upsetting of my tenants and myself for not fixing anything, AmaliaView Less

John Killian, Havertown

On May 03, 2022

Lowe's Appliance Extended Warranty

A useless scam, tried to file a claim, took three days to speak to someone, claim filed and scheduled , no one showed up. I. Rally think that is nothing more than a criminal enterprise.

shawn bailey, Mechanicsburg

On May 02, 2022

American Home Shield (AHS)

The company who came to the house was awesome BUT your company was nightmare to work with . It took me three calls to actually get some one to help . Sadly barely speaking english enough to understand and even tried to tell me my unit was not covered because it was outside. Then refusing to send me to a manager to talk to ( eventually finding her m...View Moreistake ) . All you were good at was collecting the 100 dollars ( Twice ) and saying sorry with no corrective actions our first call you sent the same company to our house that my wife caught going through all our personal items in our basement So we specifically requested on several occasions NOT to get them But you always try to send them first without reading notes. Your company used to be really good but you have really going in the wrong direction . The one star bellow is or your company Not the people who did the repairs View Less

Deborah Hollis, Pittsburgh

On Apr 26, 2022

American Home Shield (AHS)

AHS provided smooth online process for requesting service. I submitted service request on Friday and was contacted the following business day Monday by the service provider with same day repair appointment. Excellent service! I appreciate the timeliness of appointment scheduling and quality service!

[email protected], Hanover

On Apr 14, 2022

American Home Shield (AHS)

Very friendly, knowledgeable, helpful servicemen,willing to do what needed to be done to evaluate, fix or get product replaced. Highly reccomend AHS to public. New product received quickly with equally excellent installers.

Ruth Thomas, Devon

On Apr 11, 2022

American Home Shield (AHS)

Excellent service , company who made repairs was very professional. Called before they came and was on time . I would recommend them to my neighbors. Very friendly. Had to come back the next day because they didn’t have the parts

Kristy Miller, Erie

On Apr 08, 2022

American Home Shield (AHS)

Filed a claim for a faulty garage door opener. A local contractor was sent out the next day and then it was replaced the following day. No hassle or worries! Highly recommend purchasing when buying a home!

Timothy Wallace, Mckeesport

On Mar 31, 2022

American Home Shield (AHS)

Great,?. R*** and B****** were fantastic they were able to locate the problem and fix it in a minimum time I appreciate it all thank you very much and again again

Deborah Robinson, Aston

On Mar 28, 2022

American Home Shield (AHS)

Excellent contractor selection and service. M******* p******* gave a valuable assessment of my homes needs for repair and future upgrades to stay in code. AHS worked closely with them to cover as much as they could under my policy. Thank you everyone. I have renewed confidence I have chosen the right company to be on my side in my future as a ...View Morehomeowner. View Less

Deb, York

On Mar 25, 2022

American Home Shield (AHS)

Everything went very well, no issues, contractors pleasant and efficient. Always satisfied with y*** m******** t***. Work area was all cleaned up, no garbage left behind. Courteous, efficient, knowledgeable, thank you

Richard Greenhalgh, Croydon

On Mar 18, 2022

American Home Shield (AHS)

Waited over a month to have my refrigerator repaired. Technician was at my house twice. Replaced a circuit board he thought would fix the problem but the unit still shut off are running for a short time. Calling again to have a different technician check for the problem.