X
X
X
ALLCOMPANIES TOOLS BLOGS
Disclaimer

We maintain complete transparency with the readers on our website. The company rankings on our site are independent of any marketing relationships that we may hold with a home warranty company. We may receive compensation for receiving quotes or placing advertisements. However, this does not affect a company's rankings. Companies are ranked solely on the basis of consumer reviews and ratings received from home warranty users.

*The lead information obtained will be sent to the respective companies as selected by the readers. However, the lead will be shared with a similar company if the selected company either doesn't participate in Leads Program or doesn't respond.

Headquartered in Aurora, Colorado, 2-10 Home Buyers Warranty offers services to over 6 million homeowners across the United States. The company offers three warranty plans: Simply Kitchen, Complete Home, and Pinnacle Home. Customers can also include the desired household items from the list of add-ons to create a personalized plan. 

This 2-10 Home Buyers Warranty review results from analyzing hundreds of customer reviews and conducting exhaustive research by our editorial team. It intends to help homeowners get the following information:

  • Plan, costs, inclusions, and exclusions
  • Claim process guide 
  • Information related to coverage and coverage caps

Why 2-10 Home Buyers Warranty?

affordable_plans

2-10 Home Warranty has reportedly paid 97.5% of its claims

qualified_local_techinician

The company is a member of the National Home Service Contract Association (NHSCA)

affordable_pricing

2-10 Home Warranty offers customizable plans

claims_hotline

The company has covered over 6 million homes in the US

HomeWarrantyReviews.com

fourhalf_star

4.2/5 (3,051)

Trustpilot

twohalf_star

2.8/5 (5)

Yelp

one_star

1/5 (1,261)

Explore users’ experience of 2-10 Home Buyers Warranty

Icon
Demetress Williams , GA, Grovetown
three_star

The first contractor I had to reach out and he stated he couldn\'t make it to me cause he was in Savannah and had a lot of clients. So 2-10 immediately sent my info to another contractor whom reached out to me the same day and they came out and access my Hvac unit. What they stated was the problem wasn\'t covered by 2-10 so I would have to pay out of pocket (DAT) would take a couple of weeks to come in. It ended up not being the issue it was the expansion valve which they stated was working fine. I got it changed out and my unit is working fine now but of course I paid out of pocket for this to be fixed. some of my rating is for 2-10 quick to get another contractor, time they came and look at my unit quality of repair if the person whom did fix my unit not through 2-10. My power bill will be high due to having to use my emergency heat waiting for the part that I was told I needed and really didn't.

Icon
Demetress Williams , GA, Grovetown
three_star

The first contractor I had to reach out and he stated he couldn\'t make it to me cause he was in Savannah and had a lot of clients. So 2-10 immediately sent my info to another contractor whom reached out to me the same day and they came out and access my Hvac unit. What they stated was the problem wasn\'t covered by 2-10 so I would have to pay out of pocket (DAT) would take a couple of weeks to come in. It ended up not being the issue it was the expansion valve which they stated was working fine. I got it changed out and my unit is working fine now but of course I paid out of pocket for this to be fixed. some of my rating is for 2-10 quick to get another contractor, time they came and look at my unit quality of repair if the person whom did fix my unit not through 2-10. My power bill will be high due to having to use my emergency heat waiting for the part that I was told I needed and rally didn\'t.

Icon
Mark Turcotte , SC, Fort Mill
five_star

I dont understand the reviews...I have had 2-10 home buyers warranty since we bought the house almost three years ago. I have had a problem with the old fridge that came with the house and with my gas stove and HVAC system. For the fridge they sent someone the next day. He said it was an older model and that parts (compressor)would take a few weeks to get , obviously couldn\'t wait so they offered me the price of the repairs...570.00. I took it and bought a new fridge ! great ! Gas stove would light but the oven wouldn\'t light up..went online create a service call...next day someone was there and they fixed it ...just had to pay service call 100.00 $ HVAC was not throwing out any cold...created service call online...got a call within a day ...he came out the next day put added gas and bang ! it started air conditioning again. he told me this would have cost me usually 600.00 $...all I paid was the 100.00 service fee.

Icon
Dylan Duppin , NC, Wilmington
five_star

I had an excellent experience using 2-10 Home Buyers Warranty. I had a number of cosmetic issues that needed to be addressed during the pandemic. 2-10 took note of these issues and assured me they would come as soon as health & safety standards permitted. The gentleman overseeing the work (***** ****) scheduled all the work for the same day, including items that I noticed and reported on short notice. All of the subcontractors showed up on time, and completed the work in a prompt and professional manner. ****** ****** also handled a number of punch list items and even addressed several items that I had overlooked out of a professional courtesy. The 2-10 Warranty team does fantastic work and, while I hope that I do not have to call on them again, I know that they would address the issues with the same standards.

Icon
will smith , OH, Dayton
four_star

On hold forever, when only needed contact information updated. NO way to email support to address non critical updates/information. Requires deductible to service provider fixing equipment regardless of if the equipment is fixed or not. This seems insane. What\'s the encouragement for the service provider to finish fixing what they started if they already get their money. Otherwise, pretty happy with this warranty. Just think they need to get this email posted in their contact us page. Not everyone wants to sit on hold for minutes/hours to talk to someone. Deduct 1 start for these shortfalls.

Icon
Paul , OH, Youngstown
five_star

Awful. I turned in a claim for a broken washing machine on August 15th. After 3 service contractor visits with no repair or resolution, I was authorized to order a new washer on September 30th and told it would be 2-4 weeks. It is now December 28th and still no washer. When I call the 800 number, I wait on hold for upwards of 45 minutes to an hour and no one can advise me when I am getting my new washer. I have been a 2-10 customer for 8 years and cannot believe the lack of customer service. I will not be renewing my warranty plan.

  • GO TO

Pros & cons

Pros

  • Offer 24/7 emergency services
  • Offers aggregate coverage limit of $25,000

Cons

  • No choice of contractor in a non-emergency situation

Enquire For Cost-effective home warranty plans

Protect Your Home Appliances And Systems Starting As Low As $1.5/Day

Plans & Coverage Of 2-10 Home Buyers Warranty

2-10 Home Buyers Warranty offers three plans to homeowners. The Simply Kitchen plan protects appliances, the second Complete Home covers major appliances and systems, and the Pinnacle Home offers comprehensive coverage. 

Coverage options of 2-10 Home Buyers Warranty is shown in the table below:

Plans  Simply Kitchen  Complete Home  Pinnacle Home 
‘Even-If’ Service Fee Guarantee
If a serviced component fails again during the term, you can use this option and not pay any service fee again.
Appliance Discount Program
Discount up to $65% on GE & Whirlpool appliances
Appliance Color Match
2-10 will try to match the color of the appliances during replacements
Appliance Replacement Offer
If your appliance fails, you can use this to avail $0 service fee and also request up to $100 reimbursement towards the appliance replacement.
Built-In Microwave
Dishwasher
Range/Oven/Cooktop
Refrigerator (With Ice Maker/Crusher)
Air Conditioner And Heat Pump
Heating System
Thermostats 
Garbage Disposal 
Plumbing 
Water Heater
Toilets 
Sump Pump 
Electrical System 
Doorbell 
Attic & Bathroom Exhaust Fans 
Supreme 

The Supreme Coverage includes the following components:

Moreover, along with plans for homeowners, 2-10 also offers buyer and seller coverage for parties involved in real estate transactions and structural warranties for builders.

Optional Coverage

You also have the option to include the following additional coverage options in your existing plan to enhance your coverage.

  • Supreme Coverage
  • Luxury Package
  • Washer & Dryer
  • Plumbing & Electrical
  • Hvac Surplus
  • Garage Door Opener
  • Roof Leak
  • Additional Refrigeration
  • Extended Pipe Leak
  • Service Fee Options
  • Pool / Spa Equipment
  • Pre-Season HVAC Tuneup
  • Well Pump
  • Septic System
  • Water Softener

The 2-10 Supreme Protection option enhances your plan in terms of dollar limits and extends coverage to more components of a covered item. It also covers haul-away/disposal fees and crane costs.

Find out what else your home warranty cover by taking a free quote here!
Find out what else your home warranty cover by taking a free quote here!
View More
Find out what else your home warranty cover by taking a free quote here!
phoneicon

Coverage Limitations & Exclusions 

2-10 Home Warranty comes with a maximum aggregate limit of $25,000 for covered systems and appliances. 

Here are some of the coverage limits as specified in the 2-10 Home Buyer Warranty’s sample contract:

Items

Limits

  • Appliances
  • Heating 
  • Air Conditioning & Heat Pump
  • Plumbing
  • Electrical

Up to $2,000

Optional Coverage

Luxury Package

Up to $5,000

HVAC Surplus

Up to $2,000

  • Washer & Dryer
  • Extended Pipe Leak
  • Pool / Spa
  • Roof leak
  • Water Softener

Up to $1,000 Per Item

  • Garage Door Opener
  • Septic System
  • Well Pump
  • Additional Refrigerator

Up to $500 Per Item

You must also note that each system and appliance has a specific coverage limit, which you can find in the company’s brochure. 

2-10 Home Warranty does not extend coverage to all parts of a covered item. The company does not cover:

Note: To learn more about the coverage limitations and exclusions, we recommend reading the service contract carefully.

2-10 Home Buyers Warranty Cost 

The cost of 2-10 Home Warranty plans starts from $17 per month, with three deductible options ($65, $85, and $100).

The Simply Kitchen plan is priced at $17 monthly, the Complete Home Plan from $46, and the Pinnacle Home Plan starts from $60 monthly.

Here is a breakdown of the monthly premiums:

Deductible Options

Simply Kitchen Plan

Complete Home Plan

Pinnacle Home Plan

$100

$17

$46

$60

$85

$20

$49

$63

$65

$26

$55

$69

Note: These 2-10 Home Buyers Warranty prices are sourced for homeowners in California, and may vary according to the state.

Choose from the best in the market. How? Get a free quote now!
Choose from the best in the market. How? Get a free quote now!
View More
Choose from the best in the market. How? Get a free quote now!
phoneicon

Review Of Plans, Coverage & Customer Service Of 2-10 Home Buyers Warranty

2-10 Warranty is an experienced company with the potential to offer good services and can be considered by customers looking for customized coverage.

Review Of 2-10 Home Warranty Plans & Coverage

 Review Of 2-10 Home Buyers Warranty Customer Services

However, the recent 2-10 Home Warranty reviews show that the company is looking into the complaints and trying to offer reasonable services to its customers.

2-10 Home Buyers Warranty Claims Filing Procedure: Phone Number, Web Portal, & Online Form

The claims process for 2-10 Home Buyers Warranty is quite simple. You can file your claim online by following the below-mentioned steps:

2-10 HBW hires independent service contractors for diagnosis and repair work. Their response time is 48 hours, typically during working hours, from Monday to Friday. In an emergency, the company will try to arrange the contractor’s visit within 24 hours. 

You’ll have to pay any overtime or additional fees if you ask a contractor to work outside regular business hours in a non-emergency situation.

You can also use the homeowner’s portal for other available features. You can find your property information, coverage details, and the eligibility to add extra coverage to your warranty plan for up to 30 days after enrollment with your online account.

Conclusion

The 2-10 Home Buyers Warranty is a valuable investment for individuals seeking coverage for their home belongings, including exclusive kitchen coverage. To ensure transparency in the services provided, homeowners should review the customer feedback on our platform.

Looking for the finest home warranty? Get your free quote!
Looking for the finest home warranty? Get your free quote!
View More
Looking for the finest home warranty? Get your free quote!
phoneicon

Quick Details About The Company

Founder

Mark Lewis

Year Of Establishment

1980

CEO

Scott Cromie

Address

13900 E Harvard Ave, Aurora, CO 80014, US

Type Of Company

Private 

Why Should You Trust Us?

Frequently Asked Questions (FAQs)

Q.

How Does 2-10 Home Buyers Warranty Work?

A.

The 2 -10 home warranty works as a 5-step process. First, purchase coverage that suits your needs and carefully read your service agreement. Next, register to create an account in the homeowner portal. 

For service, submit a request through the registered portal. The company will dispatch a contractor who will fix your appliance or system. Lastly, provide your valuable service feedback to the company.

Q.

How Long Does A 2-10 Home Warranty Last?

A.

A 2-10 home warranty lasts a year and can be renewed at the end of every term.

Q.

What Does Seller Coverage Include?

A.

2-10’s Seller coverage includes replacement and repair costs of electrical, plumbing, heating, and cooling systems, refrigerator with ice maker, oven, dishwasher, and more under seller coverage.

Check a sample service agreement for detailed coverage information.

Q.

Does 2-10 Home Buyers Warranty Have Any Waiting Period?

A.

2-10 Home Buyers Warranty does not require a waiting period for seller coverage, starting upon enrollment. For lease-option homes, coverage begins when the payment is received. Coverage for homeowner plans may take up to 30 days from the date of purchase to become effective.

Q.

How Much Does A 2-10 Home Warranty Cost?

A.

The monthly cost for 2-10 Home Warranty plans start at $17 for systems and appliances coverage and increase based on the comprehensiveness of the plan. Customers are also required to pay a service call fee ($65 to $100) to the technicians during service visits.

Q.

What Is A Structural Warranty?

A.

A structural warranty offers proven protection for the distribution system, load-bearing structural components, and the home’s workmanship. The 2 -10 Home Buyers structural warranty offers insurance-backed, third-party protection. Under the structural warranty, items such as roof covering, cabinets, fireplace, waste piping, foundation, and footing systems are covered.

Q.

Does 2-10 Home Buyers Warranty Pay For Replacements?

A.

Yes, the company, in addition to covering expensive appliance and system repairs, also pays for new replacements. If a covered item is not salvageable by repair, 2-10 HBW can find a replacement for you. You can skip this process by buying a replacement and submitting its receipt to the company for a $100 reimbursement.

Q.

Will 2-10 Home Buyers Warranty Replace My HVAC?

A.

2-10 home buyers warranty offers heating and cooling systems coverage, including HVAC equipment placed outside your home. Under the HVAC surplus option, if the system or parts fall into disrepair, 2-10 will replace the entire HVAC unit to ensure operational efficiency.

Q.

How Do I Cancel My 2-10 Home Buyers Warranty?

A.

If you want to cancel your home warranty mid-coverage, place a call at (800) 776-4296. You may have to pay a processing fee for the cancellation. The 2-10 Home Buyers Warranty contact number is available 24/7 for all your concerns.

Q.

Which Home Warranty Offers The Lowest Service Fee?

A.

Select Home Warranty is one of the home warranty companies that offers the lowest service fee of $60.

Apart from that, even Choice Home Warranty, American Home Shield, and Liberty Home Guard are some options worthy of consideration.

Q.

Is An Extended Warranty Worth It?

A.

Yes, an extended warranty is worth it and offers peace of mind to homeowners. It is one of the investments that can offer significant protection against repairs or replacements of home appliances and systems. 

Q.

Do We Get Money Back If We Cancel An Extended Warranty?

A.

Yes, you can get your money back if you cancel an extended warranty, however, some companies deduct a certain amount after some time. So, be sure to read the terms and conditions beforehand to make sure everything is clear.

Q.

How many states are covered by a 2-10 Home Warranty?

A.

2-10 Home Buyers Warranty offers services in 44 U.S states except Alaska, Hawaii, New Hampshire, Oklahoma, Wisconsin, and Wyoming.

Q.

Does 2-10 Home Warranty Provide Any Discounts?

A.

Currently, 2-10 is offering a Buy 1 Get 1 free discount. Under this, you can avail of any one service for free with any of the plan’s purchases. The company also offers a referral discount and hands out a $50 gift card. However, this only works when people referred by you purchase a 2-10 Home Buyers Warranty.

You May Also Be Interested In

threehalf_star 3.3/5

Based on 889 Reviews

Premium$60 - $67
Service Fee$75
Limit$3K/item
threehalf_star 3.7/5

Based on 9,916 Reviews

Premium$46 - $55
Service Fee$75 - $125
LimitUpto $3K/item
threehalf_star 3.8/5

Based on 4,577 Reviews

Premium$44 - $47
Service Fee$60 - $75
Limit$3K/Item
fourhalf_star 4.5/5

Based on 16,760 Reviews

Premium$29 - $99
Service Fee$100 & $125
Limit$4K - $5K

Customer Reviews On 2-10 Home Buyers Warranty

Write a Review

Check out what existing customers are saying about 2-10 Home Buyers Warranty.

All Reviews

Review Your Home Warranty Experience For 2-10 Home Buyers Warranty

Write down your home warranty reviews, feedback, and even complaints here. If your company participates in the Complaint Resolution Program, please note that they may contact you for resolution.

By clicking Submit, you agree to the Terms and Conditions.

We Follow These Rules To Keep It Clean

We allow reviews only from genuine customers of home warranty companies, past or present. Your review should be genuine and not provided in the expectation of monetary rewards from any company.

Reviews from employees of home warranty companies or named competitors are not encouraged. We will also not allow reviews that are too short or abusive. We may withhold reviews that in our discretion do not meet the above criteria.

may require the details you enter below to reach out to you to resolve your complaint.

Yes, I am interested.

Check your Inbox/Spam/Junk box for an email from us. We’ll tell you how the Complaint Resolution Program (CRP) works. You may receive a response from the company within 12-48 hours.

By clicking Submit, you agree to the Terms and Conditions

We Follow These Rules To Keep It Clean

We allow reviews only from genuine customers of home warranty companies, past or present. Your review should be genuine and not provided in the expectation of monetary rewards from any company.

Reviews from employees of home warranty companies or named competitors are not encouraged. We will also not allow reviews that are too short or abusive. We may withhold reviews that in our discretion do not meet the above criteria.

Your complaint has been submitted successfully!

Now track your complaint easily through our Complaint Resolution Program dashboard and keep tabs on the response from the home warranty company.

You can access the Complaint Resolution Program once you complete your registration and verification through the email link sent to you.

Interested in finding out how other companies have been faring? Check out the competitors here.

Thank you for sharing your feedback with us!

Interested in finding out how other companies have been faring? Check out the competitors here.


Home Warranty Blogs

Furnaces are vital in providing a comfortable temperature and improvin ...

The U.S. total energy production showed an increase in energy producti ...

Garage doors add more than just comfort to your home; they offer space ...

https://www.homewarrantyreviews.com/wp-content/themes/HWR-2020