Roderick R Radzikowski
2-10 warranty Excellent service for the last 12 years. We are very happy to have them and help us with everything in the houses (we have 2 houses that 2-10 is in service).
New customer to 2-10 Home Buyers Warranty. Very satisfied with our first need for repairs to our heat pump!
John Stuart Watkins
No followup calls about my diswasher...when will any needed parts be delivered...when will the followup service be performed?
|Minimum Contract Length||12 months|
|Estimated Appliance Coverage||$399|
|Estimated Systems Coverage||$399|
|Home inspection required||No|
|Maintenance records required to request service||No|
|Free online quote availability||Yes|
Contractors and Technicians
2-10 Home Buyers Warranty has been in the warranty business since 1980. It offers home warranty services and structural warranty services to homeowners, real estate agents, builders and seller alike. The company takes pride in covering 5.8 million American homes over the past 39 years. 2-10 Home Buyers Warranty has a network of 6,000 independent authorized service contractors who perform repairs and replacements for covered homes. It offers 24/7 customer service and also has an online portal for homeowners to file online claims, manage their account and renew their service agreements.
|Covered Items||Everything Together||HVAC + Water Heater||Major Appliances||Add-Ons|
Air Conditioning and Ductwork
This includes centrally ducted refrigeration systems, heat pumps, geothermal and water source systems, built-in electric wall units and evaporative coolers. Thermostat, plenum, ductwork; Upgrades required to meet government standards regarding efficiency and refrigerant standards. Allowances for modifications, haul away or disposal. Thermostats are replaced with a like kind and all the key features are matched.
Heating and Ductwork
|This includes furnaces.|
One heater providing warmth through a central duct system are eligible for coverage. It includes electric, gas, oiled powered central systems, as well as geothermal and water sourced systems. Ductwork, interior gas lines, thermostat, crane costs. Allowances for codes, permit, modifications, haul away or disposal, and filters are also included.
It includes wiring, switches, doorbell systems, and outlets. Telephone wiring is also covered.
Plumbing (including stoppages)
This includes pipe leaks and breaks in water and waste lines or vent pipes including polybutylene; Gas and electric water heaters including tankless; Gas lines, toilets, bathtubs, pressure regulators, valves, hose bibs, faucets, handles and sump pumps.
The Standard Coverage includes the mechanical components within electric, gas, propane and hydronic units. Even tankless units are covered without an additional charge.
The Supreme Protection includes coverage for modification, code violation, haul away and disposal costs, if required.
It includes the disposal located under the sink as well as the plumbing in and out of the unit.
|View more items|
Claims Department Details
Online Service Request
Complaint Resolution Program
Contractors & Technicians
Service Recall Period
|Corporate Office||Aurora, CO|
|Address||13900 E. Harvard Avenue, Aurora, CO 8014|
|Contact for quote||Yes|
|No. of Employees||N/A|
|Executive Profiles||Scott Cromie - CEO, Mark Lewis - President & CFO, Michael Bartosch - President, Jennifer Pingrey - VP Marketing|
|Alias||Home Buyers Resale Warranty Corporation, Home Buyers Resale Warranty, 2-10 Home Buyers Warranty of California, Inc., Home Buyers Resale Warranty Co, Home Buyers Warranty Corporation VI, 2-10 Home Buyers Warranty of Virginia, Inc. Home Buyers Resale Warranty Corp. Home Trust Warranty Home Buyers Warranty Corporation|
The terms of cancellation differ depending on when you cancel, the circumstances under which the contract is canceled, whether or not service has been requested and the state in which the home is located.
The cancellation terms of a contract will typically be something like this:
Within 30 days and no claims: If you can cancel your home warranty contract within the first 30 days of your policy coming into effect, you are eligible to a full refund of the contract’s cost. That is if you haven’t made a service request.
If claims have been filed: If you cancel the contract within 30 days from the policy coming into effect after filing a claim or anytime after that, you will receive a refund of the unearned contract fees that is based on a shirt rate schedule minus a processing fee of $25 and the cost of services received from the company during the agreement. This may even lead to you owing to the company sometimes. In such a case, 2-10 HBW will charge you the net amount due to the company or the unpaid contract fee, whichever is lesser.
In a case of fraud: 2-10 HBW may also terminate the contract after any applicable provision, due to fraud, material misrepresentation, or non-payment. In this case, the company will repay all the paid contract fees if you haven’t placed any claims. If a claim has been made, the usual cancelation terms will be followed.
You can call 800.775.4736 to file a claim. However, if you are unable to reach them, you can get in touch with a company representative through our Complaint Resolution Program (CRP).
This is a unique program offered by 2-10 Home Buyers Warranty. If your appliance breaks down, while you are placing a service call request, you are given the option to participate in this program. If you choose to participate in it, a service contractor will not be dispatched. Instead, the homeowner can replace the broken down appliance with a brand new one and submit the receipt to 2-10 HBW. The company will provide you with a $100 reimbursement. You can additionally save up to 65% on large and small appliances with 2-10 Home Buyers Warranty partnership with GE® and Whirlpool®.
No, as a 2-10 customer, you can only use a contractor from within their network of qualified independent contractors.
Coverage is effective immediately if a real estate transaction occurred. If you are a homeowner who has bought a contract, coverage is effective 30 days from the day of purchase.
It provides services across 44 states with Alaska, Hawaii, Montana, Oklahoma, Wisconsin, and Wyoming being the exceptions.
Yes, add-on coverage is available for an additional cost. However, the available add-on coverage differs from one plan to another. The HVAC + Water Heater warranty plan includes options for Pre-Season HVAC Tune-Up and HVAC Surplus for coverage for an additional HVAC system with SEER matching. The Major Appliances warranty plan offers coverage for an Additional Refrigerator, Built-in Wine Cooler, Freestanding Freezer and/or Wet Bar Refrigerator.
The Everything Together warranty plan offers the above options as well as a Ventilation Package for ceiling fans and attic fans, a Safeguard Package for burglar and fire alarms and garage door opener, Extended Pipe Leak and Water Softener. All 3 warranty plans may also add-on coverage for pools/spas, roof leak, septic system and well pump.
Yes, you can transfer your home warranty policy during the sale of a home by informing the company about it. After the term of the contract gets over, the new owner can renew the contract.
2-10 Home Buyers Warranty plans begin from $399 fora year of coverage. The Major Appliances Plan and HVAC + Water Heater Plan start at $399. The Everything Together Plan offers the greatest value at $549. All plans have a standard deductible of $85 and have a term of one year. Add-on coverage can be included for an additional cost. View all 2-10 Home Buyers Warranty’s plans here.
2-10 Home Buyers Warranty offers homeowners 3 types of home service contracts- the All-In Package, Systems Package, and Appliances Package. The All-In Package covers the heating system, air conditioning system, electrical system, plumbing system and 8 essential home appliances. The Systems plan covers the heating, cooling and plumbing system while the Appliances Plan covers one refrigerator with icemaker, dishwasher, stove/ oven/ range/ hood, built-in microwave, clothes washer and clothes dryer, garbage disposal and trash compactor.