Complete Appliance Protection

Home Warranty Plan Details and Reviews for Complete Appliance Protection

Complete Appliance Protection
Customer Service 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Service Timeliness 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Repair Service 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Overall Rating4.8 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Total Reviews: 167
Total Quotes : 4955
Premium $380 - $720
Deductible $0
Effective Closing or after 30 days
Years In Business 18
BBB Rating A+
Complaint Resolution Y
Offers Online Claims Y
Coverage Area Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Idaho, Illinois, Indiana, Kansas, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, Maryland, New Jersey, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, West Virginia, Wyoming
Canada - Alberta, Manitoba, New Brunswick, Nova Scotia, Ontario, Prince Edward Island



Call Now for a Quote
 (888) 826-8212

Write a Review!

Complete Protection Home Warranty is a company based in Kansas. CP provides appliance protection plans with $0 deductible/service fee.

Complete Appliance Protection, Inc was established in 1998 and is considered as a company that is different from the others in the industry. CP claims that their plans are designed in such a way that everything that comes under the “sheet metal skin“ of an insured device is covered! Unlike other companies, CP claims that they do not pick and choose what parts to cover.

Home warranty services are the primary service offered by CP. The company does not charge service call fees each time a customer reports and issue. Published Reimbursement Schedule on each contact it offers, in which the amount provided for replacement services are clearly stated. They also have a customer service call center that function 24 x 7.

The official website of CP is where you can use all the services that the company has to provide. Visitors can read about their plans and coverage details, they can also sign up for a warranty plan by simply submitting a form, they can also place service requests through their website. All relevant contact numbers and mailing addresses can also be found on their website.

Complete Protection is one of the few companies that offer zero deductible home warranty plans, which means that they pay for the labor. They also do not exclude pre-existing conditions, age or lack of maintenance issues.

The company also has a monthly program that allows customers to set aside a fixed sum of money each month for potential damages.

CP offers 4 main appliance warranty plans and they are as follows

  • Kitchen / Laundry plan - Priced at $32 per month
  • Heating / Cooling plan - Priced at $34 per month
  • Full house plan - Priced at $50 per month
  • Full house plus - Priced at $60 per month
All of the above except the Kitchen/ Laundry plan include a preventive maintenance check of the heating/ cooling system in every alternate year.

CP is an award winning company that is still considered as one of the best warranty providers in the industry. The company bagged the award for Top Rated company in the 2013 Annual Home Warranty Awards.

For information about the awards, visit Annual Home Warranty Awards page.

Reviews & Ratings

Wylie - TX 11-14-2016
Mark Davis,Wylie TX
Posted On 11/14/16
Review No. 107062
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have had great service though Complete Protection for two years and you can't beat the zero-dollar trip fee and free repair to covered items in most cases! The customer service has been pleasant and helpful; the repair technicians have been outstanding with regard to their work. Highly recommended!
# 107062
Sarasota - FL 10-19-2016
S Scanlon,Sarasota FL
Posted On 10/19/16
Review No. 106599
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Superior customer service. Service requests expedited in timely manner. Previous customer of another well-known warranty service company cited on this website. No comparison with regard to customer satisfaction.
# 106599
Dallas - TX 10-10-2016
Pauline Narog,Dallas TX
Posted On 10/10/16
Review No. 106394
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have had CP for several years now and have always been satisfied with the service and my premium is nominal compared to the service and repairs that I have had done on my, AC Unit, dishwasher and clothes washer.
# 106394
Scottsdale - AZ 10-07-2016
Karla Piecuch,Scottsdale AZ
Posted On 10/07/16
Review No. 106329
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Complete Appliance Protection is a great company. When you call, they answer. They show up on time and stay in communication. The service people they send out really really know their trade. Highly recommend.
# 106329
Murphy - TX 09-28-2016
Malik,Murphy TX
Posted On 09/28/16
Review No. 106173
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
We've been with CAP for several years now. They've always very courteous and responsive to our service requests. If the technician couldn't repair our appliance, they've simply replaced them with a new (dishwasher / microwave / refrigerator) thus far.
# 106173
Memphis - TN 09-02-2016
C Herring,Memphis TN
Posted On 09/02/16
Review No. 105612
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I would like to simply express my appreciation, as a customer, for the excellent customer service I have received the entire time I have been a customer. Everyone with whom I have spoken has been curteous, professional and responsive. The times now that I've had to file a claim for repairs within the past (I think, four or five years) their company has responded immediately with the information I need; and just as quickly with reimbursements for the covered items in the claim. It is refreshing doing business with a company that honors its commitments and still believes in excellent customer service. Theirs is truly a dying breed.



C O H view less
I would like to simply express my appreciation, as a customer, for the excellent customer service I have received the entire time I have been a customer. Everyone with whom I have spoken has been curteous, professional and responsive. The times now that I've had to file a claim for repairs within the past (I think, four or five years) their company has responded immediately with the
... view more
# 105612
Oviedo - FL 08-18-2016
Darlene,Oviedo FL
Posted On 08/18/16
Review No. 105067
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We have been so pleased with the prompt service given to us by CAP. Our repairs are done within a day or two by recommended professionals or when not available, by our own choice. I've had two companies come out recently and said they are so impressed with CAP and their coverage. In fact, the last one asked for our home warranty company's name so he could use it for himself and pass it onto his customers. I am constantly recommending CAP to neighbors and friends, because of their service timeliness and TRUE home coverage. It's nice to know that if we ever have issues covered under our warranty, CAP steps up. view less
We have been so pleased with the prompt service given to us by CAP. Our repairs are done within a day or two by recommended professionals or when not available, by our own choice. I've had two companies come out recently and said they are so impressed with CAP and their coverage. In fact, the last one asked for our home warranty company's name so he could use it for himself and pass it onto
... view more
# 105067
North Port - FL 08-07-2016
Al Ulrich,North Port FL
Posted On 08/07/16
Review No. 104600
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Complete Protection lives up to its promises! After doing research on home warranty companies, Complete Protection by far offered the best service. When our home A/C broke and could not be repaired, CP was there to promptly handle my problem and help me through the process. Customer Service was fantastic and worked quickly to resolve my claim. We received a reimbursement check to help cover the cost of a new A/C unit in a few weeks. CP is a great investment and offers peace of mind to protect my home appliances. view less
Complete Protection lives up to its promises! After doing research on home warranty companies, Complete Protection by far offered the best service. When our home A/C broke and could not be repaired, CP was there to promptly handle my problem and help me through the process. Customer Service was fantastic and worked quickly to resolve my claim. We received a reimbursement check to help cover
... view more
 Rate this review: Add rating  Subtract rating  
# 104600
MAITLAND - FL 07-21-2016
Susan Zimmon,MAITLAND FL
Posted On 07/21/16
Review No. 103862
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This is a very no hassle company. You call about a needed home repair, they give you a reputable repair technician to call with a reference number. You call the repair company and schedule at your convenience and then they come out and fix the problem - no service fee, no deductible. If they can't fix the problem and you need a new appliance, CAP will give you an allowance towards a brand new appliance. Their customer service is excellent. A live person always answers the phone and they only work with repair technicians that are well qualified - at least in my area. I would recommend this company to anyone. view less
This is a very no hassle company. You call about a needed home repair, they give you a reputable repair technician to call with a reference number. You call the repair company and schedule at your convenience and then they come out and fix the problem - no service fee, no deductible. If they can't fix the problem and you need a new appliance, CAP will give you an allowance towards a brand
... view more
 Rate this review: Add rating  Subtract rating  
# 103862
Fleming Island - FL 07-14-2016
Cori Smith,Fleming Island FL
Posted On 07/14/16
Review No. 103507
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Complete Appliance Protection has been the best home warranty company we have ever used (been through 3 others). When we have to call, they are always very pleasant, accommodating, and quick. It gives me and my family peace of mind knowing that we have a home warranty company that actually cares about our wellbeing.
 Rate this review: Add rating  Subtract rating  
# 103507
Topeka - KS 06-28-2016
Ken Sweet,Topeka KS
Posted On 06/28/16
Review No. 102752
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have had this appliance protection for going on 20 years now, and there are many reasons as to why I have had this so long. For beginners it seems like only after a few service calls, the service pays for itself and then some. I have some older appliances and some newer appliances in my home, and it seems as though the newer ones need repair much more than the older ones. I wouldn't care if I had 100% new appliances in my home. I would still have this coverage just because it seems like all the newer stuff is junk.

I also get very well taken care of by the repair men that CAP sends out. I would use the same companies for appliance repair regardless if it was a CAP covered claim.

1745 SW Fairlawn Rd view less
I have had this appliance protection for going on 20 years now, and there are many reasons as to why I have had this so long. For beginners it seems like only after a few service calls, the service pays for itself and then some. I have some older appliances and some newer appliances in my home, and it seems as though the newer ones need repair much more than the older ones. I wouldn't care
... view more
 Rate this review: Add rating  Subtract rating  
# 102752
Chicago - IL 06-15-2016
Anita Williams,Chicago IL
Posted On 06/15/16
Review No. 102135
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
CAP recently tried fixing my Freezer. They were unable to fix it so they gave me 400.00 towards a new one. I am very pleased with the company. They are very professional when it comes to their customer service. I have no complaints. Thank you for all you do .
 Rate this review: Add rating  Subtract rating  
# 102135
Manor - TX 06-05-2016
Joseph Wallace,Manor TX
Posted On 06/05/16
Review No. 101694
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
CAP has assisted me in getting a new hot water heater installed, a new range set up and running,A/C repair and coil replacement and recently an A/C and heater checkup. All my requests were met promptly, courteously and with excellent referrals, names and order numbers. No hesitation, a great home protection Co.: Glad to a member.
 Rate this review: Add rating  Subtract rating  
# 101694
Sugar Land - TX 04-25-2016
Max Esses,Sugar Land TX
Posted On 04/25/16
Review No. 100110
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We have been using Complete Appliance Protection for several years and the service and response time of working out our problem, has been superb. Each time we call; they are courteous and assure us of what is covered and how quickly the situation can be resolved.
 Rate this review: Add rating  Subtract rating  
# 100110
COLUMBUS - OH 04-21-2016
T. Butler,COLUMBUS OH
Posted On 04/21/16
Review No. 100013
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have been with CAP for 6 years, and am happy with services that I received. Every phone call was answer promptly by a customer service rep (no automated answering!). All contractors they referred were pretty good and were able to fix the problem. Some other plans might offer lower premium, but I plan to stay with CAP as it makes claim process prompt and simple without deductible.
 Rate this review: Add rating  Subtract rating  
# 100013
Kansas City - MO 02-09-2016
Tony,Kansas City MO
Posted On 02/09/16
Review No. 97396
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Been with Complete Protection for over three years and they have always been there for me. I have had to make two claims, both were painless and easy. When our A/C unit went out last year in the middle of summer, they were able to get someone out to my house the very next day. Thanks Complete Protection!
 Rate this review: Add rating  Subtract rating  
# 97396
Farmington Hills - MI 09-08-2015
Daryle Costello,Farmington Hills MI
Posted On 09/08/15
Review No. 91130
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I really like CP a lot. The vendors They have recommended Have been 1st rate and ALL task,s have been completed in a fast and timely matter. NEVER! have I been given the run around or been put on hold more then 15 seconds. I highly recommend CP. because You know something is gonna break and CP will get it fixed
 Rate this review: Add rating  Subtract rating  
# 91130
Saint Louis - MO 07-22-2015
Jeff Barwick,Saint Louis MO
Posted On 07/22/15
Review No. 89794
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Been with these guys for about 5 years- have used them twice. Never any problem whatsoever. Easy to do business with and no issues or drama- when something went wrong, I called them, someone fixed it, and I didn't get bill. Exactly what I signed on for.
 Rate this review: Add rating  Subtract rating  
# 89794
Willingboro - NJ 07-13-2015
J Davis,Willingboro NJ
Posted On 07/13/15
Review No. 89436
2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
Customer Service:2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
Service Timeliness:3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
Repair Service:3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
Overall Rating:2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
This is my 3rd warranty company. The first 2 were just shady right from the beginning, but C.A.P. was a little more underhanded in theirs. The customer service for you to place an order is fine, but once your in they're not going to let you out easily. I bought all new appliances on my own with the exception of CAP saying they were going to give me $250 for my microwave. In order to lower one of my expenses I called to change (not cancel) my plan so it would go from $60 to $40 (full house + deep freezer/microwave to full house + deep freezer). CAP states they don't do that and it's company policy. I looked for that in my paperwork and it's not there, Paul at CAP states that it's a common sense policy and it DOES NOT need to be in writing. In all my years I have never heard of a company policy that is not in writing. Paul stated that if they did that then the company would lose money. It's funny that they continue to collect money for the months and years that go by and nothing goes wrong. Even with the long wait times to get someone to come out to fix my issues the 3rd party companies were ok. Thankfully I've never had a severe problem, but now I know what the other customer ABARG means when they said that they are deceiving. CAP contact me via email if someone from the Board of Directors wishes to converse with me, even though Paul said upper management doesn't deal with customers but they are the ones who are supposed to create policies for the organization. view less
This is my 3rd warranty company. The first 2 were just shady right from the beginning, but C.A.P. was a little more underhanded in theirs. The customer service for you to place an order is fine, but once your in they're not going to let you out easily. I bought all new appliances on my own with the exception of CAP saying they were going to give me $250 for my microwave. In order to lower one
... view more
 Rate this review: Add rating  Subtract rating  
# 89436
Houston - TX 06-10-2015
Tim Rodriguez,Houston TX
Posted On 06/10/15
Review No. 88093
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have never had any issues with this company. They have sent out knowledgeable companies and I always highly recommend them. I especially like the allowance they provide if they are not able to repair an issue.
 Rate this review: Add rating  Subtract rating  
# 88093
Birmingham - AL 05-27-2015
Paul Rich,Birmingham AL
Posted On 05/27/15
Review No. 87618
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Best Home Warranty Company ever! I can always get someone on the phone 24/7, which is big plus. I have always had good luck with their local contractors. Once I get an authorization, I can use my own HVAC company to do the repairs. The tech just has to call them with an explanation, and it has been approved every time there has been an issue with my AC or heat. I've also found that their local contractors are competent and professional. All of their work is done in a very timely fashion.
Previously I was with AHS. I could never get on the phone to make a Service Appointment. It had to be done online. Getting someone on the phone was virtually impossible to confirm the appointment was impossible. I never knew the quality or professionalism of the contractor affiliated with AHS. Incidentally, AHS would not renew my contract after several years because of the number of claims I had.

After years of being with Complete Protection, I would only use them for a Home Warranty view less
Best Home Warranty Company ever! I can always get someone on the phone 24/7, which is big plus. I have always had good luck with their local contractors. Once I get an authorization, I can use my own HVAC company to do the repairs. The tech just has to call them with an explanation, and it has been approved every time there has been an issue with my AC or heat. I've also found that their
... view more
 Rate this review: Add rating  Subtract rating  
# 87618
Harrisburg - PA 04-07-2015
Patrice Cleary,Harrisburg PA
Posted On 04/07/15
Review No. 86311
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have been with this company for over 15 years. They are wonderful to work with and always answer the phone when you call. I have received money back for appliances that were unable to be fixed within reason concerning cost and have had appliances serviced when needed. I found a better service shop and they added them soon after I contacted CAP. You should never be without a warranty for those things you just don’t think about daily! Reasonable and reliable! view less
I have been with this company for over 15 years. They are wonderful to work with and always answer the phone when you call. I have received money back for appliances that were unable to be fixed within reason concerning cost and have had appliances serviced when needed. I found a better service shop and they added them soon after I contacted CAP. You should never be without a warranty for
... view more
 Rate this review: Add rating  Subtract rating  
# 86311
Avondale - AZ 03-28-2015
Kathy Rodriguez,Avondale AZ
Posted On 03/28/15
Review No. 86101
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We have had Complete Protection for several years. They have been great! It's a comfort to know if something breaks I can call them and they have it covered. We have had our dishwasher, washer, dryer, refrigerator and a/c unit repaired thru them. And have also had the washer & dryer cashed out (16 yrs old), water heater cashed out, and recently our freezer too. When things just aren't worth fixing they cash you out to help you replace the item. It's great to never have to pay a deductible & hear "sorry that's not covered" and you still have to pay the deductible thru other companies. Peace of mind means a lot to us, help is a phone call away! view less
We have had Complete Protection for several years. They have been great! It's a comfort to know if something breaks I can call them and they have it covered. We have had our dishwasher, washer, dryer, refrigerator and a/c unit repaired thru them. And have also had the washer & dryer cashed out (16 yrs old), water heater cashed out, and recently our freezer too. When things just aren't
... view more
 Rate this review: Add rating  Subtract rating  
# 86101
Pensacola - FL 02-12-2015
Tiffany Rosario,Pensacola FL
Posted On 02/12/15
Review No. 85009
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
I have been using Complete Appliance Protection for over a year and can not say how pleased I am with the service they provide. I have had to call them three or four times and any repair needed has been processed and completed with in three days! One day I called them at 8am due to my AC not cooling and by 11am they had arrived to my house and made repairs. I also must mention that the repair company they use here is amazing. It's nice to have peace of mind that when I have issues, I can ACTUALLY rely on my home warranty! view less
I have been using Complete Appliance Protection for over a year and can not say how pleased I am with the service they provide. I have had to call them three or four times and any repair needed has been processed and completed with in three days! One day I called them at 8am due to my AC not cooling and by 11am they had arrived to my house and made repairs. I also must mention that the repair
... view more
 Rate this review: Add rating  Subtract rating  
# 85009
Lewisville - TX 01-02-2015
Harshavardhan Ilani,Lewisville TX
Posted On 01/02/15
Review No. 83539
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have been with Complete App Protection for the last 2 1/2 years. Recently i called them for a stuck knob on my Maytag gas stove. They gave me 3 references and one of them was available to come the next day. The guy comes home on time and says we need to order a part for the knob and after 2 days he came back and fixed it. I did not pay a dime.

I also called CAP for their free maintenance AC/Furnace check and had no issues. view less
I have been with Complete App Protection for the last 2 1/2 years. Recently i called them for a stuck knob on my Maytag gas stove. They gave me 3 references and one of them was available to come the next day. The guy comes home on time and says we need to order a part for the knob and after 2 days he came back and fixed it. I did not pay a dime.

I also called CAP for their free
... view more
 Rate this review: Add rating  Subtract rating  
# 83539
PreviousNext

Rate this company

Let's keep things clean!

We will not allow short or abusive comments. Existing customers post reviews and companies respond. Contractors must post the reviews at vendors area or contact completehomewarranty.com directly.