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Disclaimer

We maintain complete transparency with the readers on our website. The company rankings on our site are independent of any marketing relationships that we may hold with a home warranty company. We may receive compensation for receiving quotes or placing advertisements. However, this does not affect a company's rankings. Companies are ranked solely on the basis of consumer reviews and ratings received from home warranty users.

*The lead information obtained will be sent to the respective companies as selected by the readers. However, the lead will be shared with a similar company if the selected company either doesn't participate in Leads Program or doesn't respond.

Home  /   Companies /   NRG Home Services
icon Last updated: September 17, 2019

Nrg Home Services

NRG Home Warranty & Maintenance offers you products that are designed to protect your home against unexpected repair costs. The company claims that they go beyond what other companies offer and provide premium coverage plans which would even enhance the value of a home. The company currently offers services in Dallas and Houston, Texas. NRG Home Services believe that they are competitive and that their plans are priced reasonably. The company is headquartered in Houston, Texas and offers a host of services ranging from AC checkups, plumbing issues to electrical maintenance needs.
 NRG Home Services
onehalf_star
3 Reviews

Premium

$395

Deductible

$65

Coverage Limits

N/A

BBB Rating

N/A

Active States

1

Complaint Resolution Program

No

N/A

Estimated Appliance Coverage

N/A

Estimated System Coverage

1

No. Of Active States

No

Complaint Resolution Program
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NRG Home Services Reviews

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Laurie Clark, Midland, TX

On Oct 16, 2023

one_star

Never had a contract w them. Continued to bill me in May 2023 even though I stopped service w Direct Energy. Took me almost an hour today with an extremely aggressive agent David. He didn’t take my adamant wanting to cancel as a deterrent for his diatribe and cost for the policy and it’s benefits. Said I had a balance of $14 that I’d have to pay before they could cancel my account whic ..Read Full Review

Never had a contract w them. Continued to bill me in May 2023 even though I stopped service w Direct Energy. Took me almost an hour today with an extremely aggressive agent David. He didn’t take my adamant wanting to cancel as a deterrent for his diatribe and cost for the policy and it’s benefits. Said I had a balance of $14 that I’d have to pay before they could cancel my account which I never set up with them. I had to even cancel a credit card because they kept billing me. I paid the $14 just to get them to cease and desist. And when they told me I was being recorded, I told David he was being recorded as well. Don’t get conned into this company. It’s almost impossible to cut ties w them. If they continue to bill, next stop is TX Attorney Generals office for illegal and deceptive trade practices. ..View less

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Brandon Wilder, Austin, TX

On Jul 21, 2023

one_star

This company is a pure money grab. They will do everything and I mean everything in their power not to pay anything. Trying to cancel once you are on the plan is also an incredibly difficult process meant for you to give up before cancelling.

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Begum , Jamaica, NY

On Dec 30, 2022

one_star

Unsatisfactory ! When called , they said they have no Vendor available, and left you without heat, and asked to find Liscense vendor and if terms and conditions permit they will reimburse! They gave a vendors name and telephone # Jet*** heating and cooling , another scamming vendor , who says someone will call you back, but never does ! And they left me without heat for 12 days! I called local heating a ..Read Full Review

Unsatisfactory ! When called , they said they have no Vendor available, and left you without heat, and asked to find Liscense vendor and if terms and conditions permit they will reimburse! They gave a vendors name and telephone # Jet*** heating and cooling , another scamming vendor , who says someone will call you back, but never does ! And they left me without heat for 12 days! I called local heating and plumbing service twice and payed from my own Pocket! Makes no sense wasting money on them! ..View less

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NRG Home Services RATINGS

RATINGS
3 Reviews in Total

Customer Service

one_star

Repair Time

one_star

Quality of Repair

one_star

Claims and Settlement

onehalf_star

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