NRG Home Services Review 2024

Plans & Coverage Of NRG Home Services

NRG Home Services offers different types of repair and maintenance plans under eight categories. These are Cooling, Heating, Electrical, Surge, Plumbing & Gas, Sewer & Water, Kitchen, and Laundry.

Let’s find the coverage plans offered under each category. 

1.Heating 

2.Cooling 

3.Heating & Cooling 

4.Electrical & EV

5.Surge 

7.Sewer & Water 

8.Kitchen 

9.Laundry 

Note: NRG Home Services does not offer coverage for optional items. 

Coverage Limitations & Exclusions

The coverage under NRG Home Services plans is protected up to a maximum of $5,000 per contract term.

Check out the table below to learn about NRG Home Services coverage limits. 

Some other general exclusions are: 

• Incidental and consequential damage
• Cosmetic damage 
• Routine maintenance
• Pre-existing Conditions
• Landscaping Restoration Costs

Note: There may be other limitations or exclusions to your NRG contract. We advise you to read your contract carefully.

NRG Home Services Cost

The cost of NRG Home Services plans starts at $4.99 and goes up to $32.99 monthly. However, the company does not charge any deductible, which makes NRG even more affordable. 

Look at the table below to learn about the company’s pricing.  

Note: This pricing is taken for the San Francisco, California area. We suggest you take a free quote to learn more about pricing in your location. 

Review Of Plans, Coverage & Customer Service Of NRG Home Services

NRG offers a variety of home protection plans as NRG Protects Inc., a subsidiary of NRG Energy, Inc. The company claims a nationwide network of qualified technicians for prompt services. 

Review Of NRG Home Services Plans & Coverage

• NRG offers nearly 30 repair and maintenance plans for heating, cooling, plumbing, gas, electrical, kitchen & laundry appliances, and sewer & water lines. 
• The pricing for NRG plans starts from $4.99 per month, which is very low compared to other home warranty plans. Moreover, the company doesn’t charge any service fee or deductible.
• The aggregate coverage limits offered by the company, i.e., up to $5,000 per contract, can be considered competitive for such coverage plans. 
• However, it’s crucial to understand that NRG doesn’t provide comprehensive coverage like other home warranty companies. These companies typically cover major home systems and appliances under a single plan.
• Therefore, if customers require extensive coverage for their major appliances and systems, they may need to consider opting for multiple plans.

Review Of NRG Home Services Customer Services

• NRG holds an average rating of 3/5 stars on BBB. Most customers seemed satisfied, but some revealed that they received delayed services. 
• Moreover, one of the notable factors is that the company claims that its claim approval rate is over 97%.

NRG Home Services Claims Filing Procedure: Phone Number, Web Portal, & Online Form

For some plans, NRG has a waiting period of 30 days, which once ends, you can start filing claims. To do so:

• Call NRG at 1.855.241.9094 or file a claim online at account.nrgprotects.com. 
• Keep your account number, the model of the covered item, and the covered property’s proper address handy.
• For repair and maintenance plans, an authorized technician will visit your home during normal business hours (usually 8 AM – 5 PM in your time zone).

Note: The company will not reimburse you for any service performed without their approval.

Conclusion

If you’re considering NRG Home Services, you’ll find they offer a variety of cost-effective repair and replacement plans for your systems, appliances, and electronic gadgets without any deductibles. 

However, if you’re in the market for a comprehensive combinational plan that covers multiple items of your home, you might need to explore other options. For individual coverage needs, NRG Home Services might just be the solution!

Quick Details About The Company