The Home Service Club

Home Warranty Plan Details and Reviews for The Home Service Club

The Home Service Club
Customer Service 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Service Timeliness 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Repair Service 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Overall Rating4.8 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Total Reviews: 433
Total Quotes : 35116
Premium $400
Deductible $65 - $125
Effective Depends on the policy
Years In Business 9
BBB Rating C+
Complaint Resolution Y
Offers Online Claims Y
Coverage Area Nationwide (USA)

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The Home Service Club (HSC) considers themselves innovators and industry leaders in the field of home warranty. The company’s core focus is on home warranty products and they serve across 48 states in USA. HSC has a large network of independent contractors who are picked after careful screening. The company also conducts frequent surveys and analysis to ensure that each customer is satisfied with their services.

The company takes pride in the host of services they offer which consists of a 24 x 7 customer service wing, an extensive network of independent contractors and a dynamic website that provides easy access to their services.

HSC website lets users read about their plans, sign up for a warranty, place service request and complaints through the internet. The website also hosts numerous articles on home maintenance tip. The HSC website can be considered as a one-stop- spot for everything you need to know about them.

HSC believe that their plans provide confidence and protection to their customers. Their plans cover repairs and replacements of devices irrespective of their age. The company does not mandate a home inspection prior to purchasing the contract.

HSC has two main home warranty plans - Standard plan and Comprehensive plan. The former covers all the primary appliances and systems in a home and the latter covers almost all the household appliances. Users have an option to purchase additional coverage from their list of add-ons. Service call fee comes in three option -$65, $95 and $125.

Home Service Club is an award winning company which garnered a lot of positive reviews from their customer through good services. The company won the Best in Service award for the 2015 Annual Home Warranty Awards.

For information about the awards, visit Annual Home Warranty Awards page.

Reviews & Ratings

LittleRock - AR 03-28-2017
GawainMcnamara , LittleRock AR
Posted On 03/28/17
Review No. 109256
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Thank you Michael for the extra effort and staying late on my air conditioning issue. Perfect example of superb customer service and employees who know what they are doing and go the extra mile. You got a customer for a long time with me.
# 109256
FortWayne - IN 03-27-2017
Jeannine , FortWayne IN
Posted On 03/27/17
Review No. 109249
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We got this home warranty policy through our realtor when we got this new home. We;ve had warranties like this before with other copanies and have always had average experiences and one terrible one. We did not expect much but decided to give it a shot when our washing machine stopped working with a load and water still inside and 4 people waiting on clothes. To our surprise this time around it was handled with promptness and care. A girl took my claim and then called me with a company name that they were sending here. A man called me to ask if I was home and I was there with the washing machine and tghe load still thre soaking. He was available and came straight to us and saved the day. Both companies are worth saving and we're finally seeing the upsides to home warranties. view less
We got this home warranty policy through our realtor when we got this new home. We;ve had warranties like this before with other copanies and have always had average experiences and one terrible one. We did not expect much but decided to give it a shot when our washing machine stopped working with a load and water still inside and 4 people waiting on clothes. To our surprise this time around
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# 109249
VirginiaBeach - VA 03-21-2017
BarrisC , VirginiaBeach VA
Posted On 03/21/17
Review No. 109180
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
A complex furnace situation that took almost 2 weeks to get done was finally completed and to our satisfaction. The issue was a stubborn one and took the repair master a few tries to get to the bottom of it. But it was all handled as we were told along the way and we have only good things to say about the warranty and the repair company. Just happened to be a difficult diagnosis but it is cured now. view less
A complex furnace situation that took almost 2 weeks to get done was finally completed and to our satisfaction. The issue was a stubborn one and took the repair master a few tries to get to the bottom of it. But it was all handled as we were told along the way and we have only good things to say about the warranty and the repair company. Just happened to be a difficult diagnosis but it is
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# 109180
Montgomery - AL 03-21-2017
BethanneNickerson , Montgomery AL
Posted On 03/21/17
Review No. 109179
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
They paid most of my expensive convection oven afer it broke. They had the model I wanted with a 20 dollar price differnce and it worked out good for us.
# 109179
Austin - TX 03-15-2017
Thomson , Austin TX
Posted On 03/15/17
Review No. 109077
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
If you're reading this you are most likely making sure HSC is a honest company with integrity before you commit to purchasing their home warranty. Well, sadly they are just like the rest of them. Their typical go to excuse is the famous, "pre-existing condition" clause. I'd understand if we were talking about a 15 year old A.C. system, but my 3 year old front load samsung clothes washer? Non-sense.
It blows my mind companies like this can still get away this type of unethical business practice. It's got to be the biggest scam in America. view less
If you're reading this you are most likely making sure HSC is a honest company with integrity before you commit to purchasing their home warranty. Well, sadly they are just like the rest of them. Their typical go to excuse is the famous, "pre-existing condition" clause. I'd understand if we were talking about a 15 year old A.C. system, but my 3 year old front load samsung clothes washer?
... view more
# 109077
Eastway - NC 03-14-2017
Wilmar , Eastway NC
Posted On 03/14/17
Review No. 109058
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Called The Home Service Club with a glitch in our garage door operator which has been happening randomly for a few weeks. This time around door was stuck without being fully closed and that is alarming. A repair man they sent out knew faily quickly what was wrong with it and said e can fix it with the parts in his truck and just had to get the ok from the warranty company. He was back at my door in under 5 mninutes with the parts in his bag and said all was good to go and cleaer. He fixed it rather quickly as well and it is working fine now. view less
Called The Home Service Club with a glitch in our garage door operator which has been happening randomly for a few weeks. This time around door was stuck without being fully closed and that is alarming. A repair man they sent out knew faily quickly what was wrong with it and said e can fix it with the parts in his truck and just had to get the ok from the warranty company. He was back at my
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# 109058
Winooski - VT 03-14-2017
Morly , Winooski VT
Posted On 03/14/17
Review No. 109047
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
thanks to Stacey we got our brand new dishwasher few days ago and we got it installed and it is great. She was a big help and we are so happy with her and our new dishwasher
# 109047
Philadelphia - PA 03-10-2017
VirgilM , Philadelphia PA
Posted On 03/10/17
Review No. 109023
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We are a loyal HSC customer for years and have had many claims. We've left reviews on other websites before and we are generally very happy and ususally good with their services. This review is specifically for our last experience where Jessica authorized a repalcment of our old beat up microwave without even seding someone out to diagnose it. We chose from a list of available brand new microwaves and a trim kit needed for our custom sized space and it was delivered completely new. view less
We are a loyal HSC customer for years and have had many claims. We've left reviews on other websites before and we are generally very happy and ususally good with their services. This review is specifically for our last experience where Jessica authorized a repalcment of our old beat up microwave without even seding someone out to diagnose it. We chose from a list of available brand new
... view more
# 109023
Milwaukee - WI 03-10-2017
LambertSpiers , Milwaukee WI
Posted On 03/10/17
Review No. 109014
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
After shopping around for a company to go with our new home purchasae, we decided to try the home service club. We did not have any issues for some time after moving in and the house was in great shape. However when the temperatures dropped and the furnace started to get used more and more, it began to malfunction. A technician came out the first time and as our luck would have it could not duplicate and diagnose the problem and furnace worked great. However a couple of week after it started to have the same problems again and this time around the technician was able to quickly see and pin point the problem. He called the home service club and obtained an approval number and a green light to fix it. He repalced the motor and some other part and fixed it. So far our expectations are met and justified. view less
After shopping around for a company to go with our new home purchasae, we decided to try the home service club. We did not have any issues for some time after moving in and the house was in great shape. However when the temperatures dropped and the furnace started to get used more and more, it began to malfunction. A technician came out the first time and as our luck would have it could not
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# 109014
Austin - TX 03-10-2017
Ardine , Austin TX
Posted On 03/10/17
Review No. 109013
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Came home from work last night to find a brand new sealed dishwasher in my house and my wife happy with it. First experience with this company is a success.
# 109013
Indianapolis - IN 01-26-2017
[email protected] , Indianapolis IN
Posted On 01/26/17
Review No. 108223
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Average repair from the same electrician we used before we signed up. But good custsomer service and follow through by hsc. hopefully they can find more electricians in the future here
# 108223
chicago - IL 01-19-2017
Celeste Boehme , chicago IL
Posted On 01/19/17
Review No. 108142
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
local contractor repalced old furnace with brand new one and warranty company paid for it except for couple of hundred bucks.
# 108142
summerlin - NV 01-19-2017
Doyle Hutchison , summerlin NV
Posted On 01/19/17
Review No. 108141
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Extremely happy with the service we received from The Home Service Club. I have never spoken to a company, be it home warranty or other, where they put forth so much effort into explaining and educating and following up and helping decisions. We've learned so much and are extremely confident thanks to the girls over at The Home Service Club. Really appreciate Becky and Denise and everything they've done for us. I wrote a letter of satisfaction to the corporate office and hope their superiors get it and see the great job they have done. view less
Extremely happy with the service we received from The Home Service Club. I have never spoken to a company, be it home warranty or other, where they put forth so much effort into explaining and educating and following up and helping decisions. We've learned so much and are extremely confident thanks to the girls over at The Home Service Club. Really appreciate Becky and Denise and everything
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# 108141
gahanna - OH 01-18-2017
hazel Nekrich , gahanna OH
Posted On 01/18/17
Review No. 108115
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We had many claims and are customers of HSC for many years and have never left a review before. This time Jessica actually followed up and sent me this link and I am happy to do it. We had quiet a few claims and most of them were covered and were completed fairly quickly. A couple of claims were not covered and we were notified by phone. This time we had a complicated issue and Jessica really did a great job to get our heat in the house up and running properly again. Happy to share this and we are happy customers. view less
We had many claims and are customers of HSC for many years and have never left a review before. This time Jessica actually followed up and sent me this link and I am happy to do it. We had quiet a few claims and most of them were covered and were completed fairly quickly. A couple of claims were not covered and we were notified by phone. This time we had a complicated issue and Jessica really
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# 108115
Atlanta - GA 01-16-2017
Arte Cingolani , Atlanta GA
Posted On 01/16/17
Review No. 108101
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
As with many other reviews, we have a brand new dishwasher that just arrived and we're extremely happy with the service. John was a great help and all we paid was our deductible and got a completely new dishwasher.
# 108101
miami - FL 01-16-2017
justin shepp , miami FL
Posted On 01/16/17
Review No. 108100
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We have had many claims with HSC over the past few years. Usually they are pretty fast and on their game. Most of our claims were covered. A couple of them were outside coverage and only once was there an issue and it was more related to the service man who came to my house. I have a few brand new appliances in my home thanks to HSC and was always happy with their services. They are fair and always look to help no matter the situation. My recent claim is why I am finally writing this review. I want to say a big thanks to Denise and John for working with me on it and educating me and helping me get my entire heating and cooling system replaced. They helped me make the right decisions, stayed after hours for two straight days and had the service man come out after hours at no extra cost to do the proper measumerments and what he needed. I want to happily report that the new system is working great and I am beyond happy. I will be staying with HSc for as long as I have a house and Denise and John should be promoted for the work they do. view less
We have had many claims with HSC over the past few years. Usually they are pretty fast and on their game. Most of our claims were covered. A couple of them were outside coverage and only once was there an issue and it was more related to the service man who came to my house. I have a few brand new appliances in my home thanks to HSC and was always happy with their services. They are fair and
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# 108100
Edmond - OK 12-26-2016
Ronda Deal , Edmond OK
Posted On 12/26/16
Review No. 107829
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We asked for servicing on the furance which is connected to the cooling and th duct vents and didnt blow hot air. The wararnty serices it once a couple of yers back and it was good till now and its getting cold outside and after few weeks it stopped blowing hot air when we tried to turn it on. A new repair man came out and diagnosed some bad parts and sent directly to warranty company. They shipped a whole new furnace to my house and the repair man came to replace and connect it. New one working well very happy. view less
We asked for servicing on the furance which is connected to the cooling and th duct vents and didnt blow hot air. The wararnty serices it once a couple of yers back and it was good till now and its getting cold outside and after few weeks it stopped blowing hot air when we tried to turn it on. A new repair man came out and diagnosed some bad parts and sent directly to warranty company. They
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# 107829
Philadelphia - PA 12-15-2016
Joceline Amiri , Philadelphia PA
Posted On 12/15/16
Review No. 107631
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
New dishwasher came in delivered yesterday and all hooked up now. Working with Denise was a pleasure I called her directly many times and she is great. This was the second time it broke this year. First time the man did fix it but said that it may hold for a couple of years but may go sooner and it did after about 7 months. But this time they just replaced it with a new whielrpool one better than the old one. view less
New dishwasher came in delivered yesterday and all hooked up now. Working with Denise was a pleasure I called her directly many times and she is great. This was the second time it broke this year. First time the man did fix it but said that it may hold for a couple of years but may go sooner and it did after about 7 months. But this time they just replaced it with a new whielrpool one better
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# 107631
Grand Rapids - MI 12-15-2016
Abner Rivard , Grand Rapids MI
Posted On 12/15/16
Review No. 107630
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Exceptional customer service and a huge thank you to stacey and amanda who worked hard on my water heater replacement and got everything done timely and really made it easy for me. I couldn't be happier with how things went!
# 107630
nashville - TN 12-01-2016
Sid Taveras , nashville TN
Posted On 12/01/16
Review No. 107397
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This warranty is brilliant. I've had other copmanies before and never had a company that was always right there fr you not only for repairs but to answer all your questions and concerns. I couldn't ask a question that the home service club can't answer for me. I always get great accurate responses and follow throughs where needed.
# 107397
Fort Lauderdale - FL 12-01-2016
Florie Beaumarchais , Fort Lauderdale FL
Posted On 12/01/16
Review No. 107396
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My air conditioning was finally fixed yesterday. I had to go 3 days without air, because it was not blowing cool air. It was blowing air, but was not getting cool. I am astonished that they have repaired it so promptly. I've had other home warranties taking forever to do repairs especialyl big ones. I am glad I stuck with the home service club last year when I was choosing between them and warranty of america. view less
My air conditioning was finally fixed yesterday. I had to go 3 days without air, because it was not blowing cool air. It was blowing air, but was not getting cool. I am astonished that they have repaired it so promptly. I've had other home warranties taking forever to do repairs especialyl big ones. I am glad I stuck with the home service club last year when I was choosing between them and
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# 107396
Oklahoma City - OK 12-01-2016
Harmonie Chinman , Oklahoma City OK
Posted On 12/01/16
Review No. 107367
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
The other day, my washer did not turn on. I was doing my weekly laundry and I was so upset because I have 3 kids and we need clean clothing, I asked my husband if he can figure out what is wrong with the washer but when he tried to fix it but nothing still worked. We got in contact with the home service club, and the technician came over next a day. After that he came back another time, and my washer was ready to use. Did not have to ask my neighbors to use theirs and I am very happy with the service they provided me with. view less
The other day, my washer did not turn on. I was doing my weekly laundry and I was so upset because I have 3 kids and we need clean clothing, I asked my husband if he can figure out what is wrong with the washer but when he tried to fix it but nothing still worked. We got in contact with the home service club, and the technician came over next a day. After that he came back another time, and
... view more
# 107367
Saint-Louis - MO 12-01-2016
Hugh Churchil , Saint-Louis MO
Posted On 12/01/16
Review No. 107366
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating

I've been having allot of issues with my home appliances lately, so I decided to sign up with a warranty. I read all the reviews and did my research amd decided to go with HSC. I asked for a tech to come because the one Ive been having come couldnt get my washer fixed at all and immediately got a call telling me that they do not cover any issues that were there already. The girl was very apologetic and unerstanding and said if I wanted to cancel she would get me a full refund or if I wanted to stay she would help any way she can. I decided to stay because I wanted a home warranty and i thought that existing issues may not be covered and she got me 65 dollars towards a replacement and shipped a new washer to my house. She took down the model and serial numbers, got specifications from the manufacturer, found out from a technician that it was not worth repairs any more, and offered me new washers with similar specifications. I am impressed and will try it out. view less

I've been having allot of issues with my home appliances lately, so I decided to sign up with a warranty. I read all the reviews and did my research amd decided to go with HSC. I asked for a tech to come because the one Ive been having come couldnt get my washer fixed at all and immediately got a call telling me that they do not cover any issues that were there already. The girl was
... view more
# 107366
Gilberttown - AZ 12-01-2016
marisa leandro , Gilberttown AZ
Posted On 12/01/16
Review No. 107365
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
They have been a great addition to making my life a whole lot easier since I added another rental house. I have two homes here and another in an different state, and that makes things trickier. The Home Service Club makes it easier. I do not have to worry about whatt I will have to do everytime something goes wrong , and I need to have a repair and my tenants are calling. They are so easy to work with and do their job. view less
They have been a great addition to making my life a whole lot easier since I added another rental house. I have two homes here and another in an different state, and that makes things trickier. The Home Service Club makes it easier. I do not have to worry about whatt I will have to do everytime something goes wrong , and I need to have a repair and my tenants are calling. They are so easy to
... view more
# 107365
Chicago - IL 12-01-2016
Eberhard Velozo , Chicago IL
Posted On 12/01/16
Review No. 107364
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I like that it is very easy to file claims when soemthing goes wrong and that the home service club always contacts me right away every time I file one. The technicians are sometimes available right away and sometimes are booked, but the warranty company is on top of yoiur claims. The repairs are done immediately, and correctly. I'mm confident in my future claims and repairs at this point if I'm to base it on previous ones. view less
I like that it is very easy to file claims when soemthing goes wrong and that the home service club always contacts me right away every time I file one. The technicians are sometimes available right away and sometimes are booked, but the warranty company is on top of yoiur claims. The repairs are done immediately, and correctly. I'mm confident in my future claims and repairs at this point if
... view more
# 107364
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