The Home Service Club

Home Warranty Plan Details and Reviews for The Home Service Club

The Home Service Club

Call Now for a Quote
888-723-4894

Rating Timeline
Customer Service 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Service Timeliness 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Repair Service 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Overall Rating4.8 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Get a Home Warranty Quote to Protect Your Appliances

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305 Broadway, 9th Floor , New York 10007
888-723-4894 $400
Premium $400
Deductible $65 - $125
Effective Depends on the policy
NHSCA Membership No
Coverage Area Nationwide (USA)
Years In Business 9
Total Reviews 460
Complaint Resolution Yes
BBB Rating C+
Executive Profiles DMITRIY KRUPIN - Vice President, EFFIE GALIATSATOS - Manager
No. of Employees 51-200
Headquarters New York, NY
Address 305 Broadway, 9th Floor , New York 10007
Alias HSC, HOME SERVICE CLUB, WARRANTY CORP

Write an honest review now !

Get a Home Warranty Quote to Protect Your Appliances

Call Now for a Quote
888-723-4894

The Home Service Club (HSC) considers themselves innovators and industry leaders in the field of home warranty. The company’s core focus is on home warranty products and they serve across 48 states in USA. HSC has a large network of independent contractors who are picked after careful screening. The company also conducts frequent surveys and analysis to ensure that each customer is satisfied with their services.

The company takes pride in the host of services they offer which consists of a 24 x 7 customer service wing, an extensive network of independent contractors and a dynamic website that provides easy access to their services.

HSC website lets users read about their plans, sign up for a warranty, place service request and complaints through the internet. The website also hosts numerous articles on home maintenance tip. The HSC website can be considered as a one-stop- spot for everything you need to know about them.

HSC believe that their plans provide confidence and protection to their customers. Their plans cover repairs and replacements of devices irrespective of their age. The company does not mandate a home inspection prior to purchasing the contract.

HSC has two main home warranty plans - Standard plan and Comprehensive plan. The former covers all the primary appliances and systems in a home and the latter covers almost all the household appliances. Users have an option to purchase additional coverage from their list of add-ons. Service call fee comes in three option -$65, $95 and $125.

Home Service Club is an award winning company which garnered a lot of positive reviews from their customer through good services. The company won the Best in Service award for the 2015 Annual Home Warranty Awards.

For information about the awards, visit Annual Home Warranty Awards page.

Reviews & Ratings

Naperville - IL 09-13-2017
konstantin markowitz Naperville IL
Posted On 09/13/17
Review No. 116094
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Recently I had to file a claim for my dryer. It didn't take long to schedule the service and I was happy with the company send down. The dryer is working fine now.
# 116094
Louisville - KY 09-12-2017
Dede Rotnitzky Louisville KY
Posted On 09/12/17
Review No. 116014
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
On Friday my stove top stopped working. We thought it was an electrical issue, so we checked all the switches and the breakers, but they were all fine. We realized the issue was with the actual stove top, so I called HSC. We scheduled service for Monday. The repair man arrived and after looking at it said ther was a faulty igniter. He said he will call the warranty company to get authorization and get the part from his truck. He was back about twenty minutes later and replaced the bad part. It works fine now as before. He left his business card and left. view less
On Friday my stove top stopped working. We thought it was an electrical issue, so we checked all the switches and the breakers, but they were all fine. We realized the issue was with the actual stove top, so I called HSC. We scheduled service for Monday. The repair man arrived and after looking at it said ther was a faulty igniter. He said he will call the warranty company to get authorization
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# 116014
Gilberttown - AZ 09-12-2017
Dawn Coxson Gilberttown AZ
Posted On 09/12/17
Review No. 116013
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
The fridge wasn't working, so I called in to place the claim. At the end the fridge was actually replaced with a brand new similar one, so I'm happy about that. I paid a little extra for installation and to remove the old one, but I am happy with the one I got and I was able to pick it out and get it approved.
# 116013
Elk Grove Village - IL 08-30-2017
Bobette Marino Elk Grove Village IL
Posted On 08/30/17
Review No. 115584
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Another claim went great and all I paid was the service call. We are retired and don't have too much spare cash, our daughter pays for our warranty payments and knowing I only pay the small amount instead of covering the entire cost is very reassuring to me. Also I don't have to worry what will be in the future with repairs and such. I tell all of our friends to sign up because we are all in the same situation and this kind of service is very helpful! view less
Another claim went great and all I paid was the service call. We are retired and don't have too much spare cash, our daughter pays for our warranty payments and knowing I only pay the small amount instead of covering the entire cost is very reassuring to me. Also I don't have to worry what will be in the future with repairs and such. I tell all of our friends to sign up because we are all in
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# 115584
Charleston - WV 08-29-2017
Jocelyn Pawlosi Charleston WV
Posted On 08/29/17
Review No. 115516
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Dishwasher was dripping and my kitchen was becoming a mess. I placed the claim online and got a call about a technician set up that will schedule the appointment. I called him myself and we agreed on a time window. The next day he called to inform me he would be a bit late, which I appreciated. When he did come down, he got the drip to stop right away. Something about replacing seals. Before he left he waited for a full cycle to be run to make sure all was good! Unexpected but much appreciated! view less
Dishwasher was dripping and my kitchen was becoming a mess. I placed the claim online and got a call about a technician set up that will schedule the appointment. I called him myself and we agreed on a time window. The next day he called to inform me he would be a bit late, which I appreciated. When he did come down, he got the drip to stop right away. Something about replacing seals. Before
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# 115516
Houston - TX 07-28-2017
Mark M Houston TX
Posted On 07/28/17
Review No. 113556
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Wonderful experience I had with HSC they fixed my AC and got it back up very fast they did A great job and the tech was very professional would definitely recommend.
# 113556
Memphis - TN 06-23-2017
Jenny Laperriere Memphis TN
Posted On 06/23/17
Review No. 111360
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
hearing a salesperson tell you something and then actually experiencing it really confirms to me this companies commitment to its customers. When I purchased this home warranty the salesperson I spoke to told me that they get service to you in 24 hours on average however some cases it can take 48 hours but that is the norm. So last Monday when I placed a claim on my AC at around 8am and a serviceman shows up at my house at 3pm i really felt the level of service. Finally a salesperson tells you something and a company really backs it up! view less
hearing a salesperson tell you something and then actually experiencing it really confirms to me this companies commitment to its customers. When I purchased this home warranty the salesperson I spoke to told me that they get service to you in 24 hours on average however some cases it can take 48 hours but that is the norm. So last Monday when I placed a claim on my AC at around 8am and a
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# 111360
Shrewsbury - MA 06-16-2017
Erica Sanford Shrewsbury MA
Posted On 06/16/17
Review No. 111076
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
They have been there for me and my tenants in every way. We have 3 homes we own other than our own home and we depend on this warranty whenever something breaks down in any of our homes those of us who have tenants know its not easy owning a house in another state and having tenants so the warranty is a important factor in owning a house for me and the service from this warranty is absolutely the best i have ever had. They respond fast get things working fast my tenants are very happy and I'am very happy. view less
They have been there for me and my tenants in every way. We have 3 homes we own other than our own home and we depend on this warranty whenever something breaks down in any of our homes those of us who have tenants know its not easy owning a house in another state and having tenants so the warranty is a important factor in owning a house for me and the service from this warranty is absolutely
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# 111076
Providence - RI 06-16-2017
Marshall Huthsing Providence RI
Posted On 06/16/17
Review No. 111068
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I had put in a claim on my oven a few days before a family reunion I was hosting and was very nervous it would not get fixed in time. I called the claims department and stressed that I needed this working ASAP and as it happens the tech was out the next day and repaired my oven!
# 111068
Billings Heights - MT 06-15-2017
Matty Perkins Billings Heights MT
Posted On 06/15/17
Review No. 111049
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My fridge stopped working so i called HSC to make a claim. It was great the lady in customer service was very professional and made sure to get a service repair guy out to my house the next morning I explained her that we really need to get our fridge back up its a priority in our house as it is in every home. Sure enough at 10am the next morning there was a serviceman in my home working on my fridge. Two hours later my fridge was working like new. view less
My fridge stopped working so i called HSC to make a claim. It was great the lady in customer service was very professional and made sure to get a service repair guy out to my house the next morning I explained her that we really need to get our fridge back up its a priority in our house as it is in every home. Sure enough at 10am the next morning there was a serviceman in my home working on my
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# 111049
Baltimore - MD 06-15-2017
Danny Clarkman Baltimore MD
Posted On 06/15/17
Review No. 111030
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Last night when I got home from work my garage door would not open, I made a service request online and this morning I got a call from a garage door repair person. He set up a appointment with me and my wife was home only until 11:30 am he said not to worry he will be done by then and he was. He replaced the garage door opener thankfully my wife was not late for work.
# 111030
Atlanta - GA 06-15-2017
Greg Tang Atlanta GA
Posted On 06/15/17
Review No. 111020
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Monday my AC blew out just stopped working in this ATL heat thank the Lord for this warranty they came out and replaced the AC took care of everything. The tech (Mike) did a great job and the young lady in customer service (Jenny) was a great help to me and my family.
# 111020
Houston - TX 06-14-2017
Sherry Webb Houston TX
Posted On 06/14/17
Review No. 110990
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Received my new whirlpool dishwasher as promised by the claims agent got it hooked up yesterday and its perfect.
# 110990
Chicago - IL 05-02-2017
Harris P Chicago IL
Posted On 05/02/17
Review No. 109886
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We have had this policy for a few years and have always been happy with it but never had any really big claims. Until now. We are very impressed with the technician that came and it was his first time here. We initially asked for the one they sent last time but he was busy and we did not want to wait so we trusted that this one will also be good. He was great. The job was approved and we have a brand new heat pump outside of our house. Very happy. view less
We have had this policy for a few years and have always been happy with it but never had any really big claims. Until now. We are very impressed with the technician that came and it was his first time here. We initially asked for the one they sent last time but he was busy and we did not want to wait so we trusted that this one will also be good. He was great. The job was approved and we have
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# 109886
Fort Lauderdale - FL 05-02-2017
Ilario Croshaw Fort Lauderdale FL
Posted On 05/02/17
Review No. 109883
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have been a customer for 4 years now and have in that time placed a few claims (half of my appliances, toilet and sink, and central air). It usually goes well, some times better and faster than others, but always good. Last claim was exceptional. The girl whose contact information I saved for the future was very professional and helpful and really made it a less worrysome experience. Very impressive customer service. view less
I have been a customer for 4 years now and have in that time placed a few claims (half of my appliances, toilet and sink, and central air). It usually goes well, some times better and faster than others, but always good. Last claim was exceptional. The girl whose contact information I saved for the future was very professional and helpful and really made it a less worrysome experience. Very
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# 109883
Honolulu - HI 05-02-2017
Leta Aquinas Honolulu HI
Posted On 05/02/17
Review No. 109879
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
AC started going off, we scheudled service call. Home service club authorized tech to repalce capacitor, motor, and breaker. Issue gone for a week now. No complaints.
# 109879
Billings - MT 05-01-2017
Helaine Korzybski Billings MT
Posted On 05/01/17
Review No. 109861
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
All in all we are happy. We would say the time frame was a bit long and had this been during summer heat or winter cold front it would have been more annoying, but otherwise everything else was great. We will update in the future when we have a claim.
# 109861
Philadelphia - PA 04-27-2017
Cordy Saunders Philadelphia PA
Posted On 04/27/17
Review No. 109805
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I'm new to the whole warranty for the home thing but i gave it a try last year based on a couple of recommendations. I've not had to use it until now. I just had my entire furnace replaced under this warranty after an annoying end of season failure. Can't ask for better than that. Worked as recommended.
# 109805
Phoenix - AZ 04-25-2017
Stephanus Gould Phoenix AZ
Posted On 04/25/17
Review No. 109743
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
After spending a few days without hot water we are evermore appreciative of the work Jessica put in to get this problem handled and resolved for us. It's crazy how you take some basic things for granted until they stop working. Luckily we had this back up
# 109743
Oklahoma City - OK 04-24-2017
Bowie mendousa Oklahoma City OK
Posted On 04/24/17
Review No. 109704
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Great copmany fully took care of our big ticket claim and did it with speed. High end control board that blew on a new system and just outside tranes warranty and was approved on the spot and installer did a great job.
# 109704
Fort Wayne - IN 04-24-2017
Lavinie Keohane Fort Wayne IN
Posted On 04/24/17
Review No. 109703
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Our washing machine which was hinestly not that old crapped out. We called hsc who sent a tech we thougfht would fix it but he said it was done for good. Hsc replaced it with a new machine. We had a white one and got a white one, new sealed and we are super happy with it.
# 109703
Forest Acres - SC 04-21-2017
Kip F Forest Acres SC
Posted On 04/21/17
Review No. 109661
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We're new to home warranties and home ownership. Have not had to use the service yet but the sign up process was easy and the people were always welcoming and answered all our questions and really helped the decision. We look forward to having good service.
# 109661
Providence - RI 04-21-2017
Gabriele Wellons Providence RI
Posted On 04/21/17
Review No. 109660
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I do not normally write reviews, especially when asked, but i am more than happy to do so here. Larry stayed over time before the weekend to make sure i got my full service done and confirmed before end of business. Got my installation done on the weekend and started off the new week with a new system and no worries or need to take any more time off work. Super punctual and detailed follow through on his behalf and great service.

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I do not normally write reviews, especially when asked, but i am more than happy to do so here. Larry stayed over time before the weekend to make sure i got my full service done and confirmed before end of business. Got my installation done on the weekend and started off the new week with a new system and no worries or need to take any more time off work. Super punctual and detailed follow
... view more
# 109660
Aurora - CO 04-20-2017
Jorge Foster Aurora CO
Posted On 04/20/17
Review No. 109643
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have not seen a more knowledgeable and trained telephone representatives in a long time. We were not very familiar with the in and outs of the issue and the systems we had and Samantha and Mark really made it easy and simplified everything for us. We received all the help above what the coverage and that is great service all around. Highly recommend this company.
# 109643
Richmond - VA 04-20-2017
Ellette Mannello Richmond VA
Posted On 04/20/17
Review No. 109639
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Last year this company replaced our washer which was old and could not be repaired any more. The dryer was still operational so we had a new washer and a dryer which did not match. Now maybe a year and a half later the dryer also hit the end and the repair was possible but not recommended by the tech or the warranty representative and we were very happy to have it replaced. Now we have matching washer and dryer and best thing both new and working silently and perfectly. view less
Last year this company replaced our washer which was old and could not be repaired any more. The dryer was still operational so we had a new washer and a dryer which did not match. Now maybe a year and a half later the dryer also hit the end and the repair was possible but not recommended by the tech or the warranty representative and we were very happy to have it replaced. Now we have
... view more
# 109639

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