Home Warranties In Orlando

William Correa , Orlando

On Aug 01, 2022

American Home Shield (AHS)

Excellent warranty company They are replacing my washer after several attempts to fix. Decided to get us a new washer. American home shield is great I recommend them to anyone who is looking for a excellent company that stands behind what they day. I couldn\'t be happier to have a contract with them.

Amid , Orlando

On May 31, 2022

American Home Shield (AHS)

All services received by AHS have been excellent, except for the fridge which five technicians had come and none of them could solve the problem. The other services like air conditioning unit, dryer were done quickly and well done.

Alina Gomez, Orlando

On May 25, 2022

American Home Shield (AHS)

This is the second time I had to call three different issue but so far I am pleasantly surprised with the service once was for the HVAC, Problem solved this time was my garage door driving me crazy. Both service men were professional and I receive notification when they were on their way which helps. Definitely going to renew

Melissa Webb, Orlando

On May 13, 2022

American Home Shield (AHS)

I pay $60 a month for this policy it’s great when I have an issue with my washer or dryer or refrigerator but my air-conditioning I had to pay $550 out of pocket on top of the hundred dollar fee you charge for a service person. This was for the Freon I suggest maybe you include at least 1 pound or 2 pounds of free Freon for customers because it�...View More�s very expensive and I live in Central Florida where it’s hot year-round. Other than that I think the policy an American home shield is an incredible company. View Less

MILTON MUSTIAN, Orlando

On Apr 15, 2022

American Home Shield (AHS)

AHS IS GREAT; CALLED WHEN GARBAGE DISPOSAL LEAKED UNDER KITCHEN SINK. THEY WERE ON THE BALL,VERY COURTEOUS & GOT US A PLUMBER TO REPLACE OUR DISPOSAL IN NO TIME. AWESOME JOB!

Kevin Lohmeyer, Orlando

On Mar 14, 2022

American Home Shield (AHS)

It’s been great for my rental, but I have had a claim for the stove in my house since Christmas with no resolution. Everytime I get the run around that this has been “escalated”.

Meme, Orlando

On Jan 30, 2022

American Home Shield (AHS)

Awesome service! I was extremely pleased with my service and most of all the specialist was able to service my home on Saturday. I am recommending others about the service so that they could make an appointment to keep their vents clean as well.

Ray Newkirk, Orlando

On May 14, 2021

American Home Shield (AHS)

We had a problem with our range and it is now like new. The service was First Class. The repairman was an expert with deep experience. He Knew what he was doing. And he was genuinely polite. They earned by five star rating. Ray Newkirk Orlando FL.

Kim, Orlando

On Oct 27, 2020

Lowe's Appliance Extended Warranty

Whirlpool refrigerator ice maker stopped working in March 2020. Technician has been out 6 times and has never fixed. Keep sending technicians (up a to six calls I’m told) and now they are trying to send another after replacing everything except the door in this fridge! Requested a buy out but they have yet to call back. Have had to call them ...View Morenumerous times for a status update and have been on hold for over 30 minutes on average. When they did schedule service, they did by email, just assigning a day and time without checking if I would even be home. Do not return calls. No follow up. I see where this is going. My warranty is due to expire early next year. If they drag it out till then they won’t have to pay. Grimy business. Stay away.View Less

Chris Congdon, Orlando

On Oct 22, 2020

American Home Shield (AHS)

Efficient and friendly service. When called back the same day for related issues technician returned in 30 minutes to address the issue. I am beyond pleased with the customer service and follow through.

Donna, Orlando

On Jun 18, 2020

Lowe's Appliance Extended Warranty

Have been trying to set up a service call now for 2 weeks...and this is totally unacceptable! Advise all to NEVER purchase their protection plans!!! 2 CALLS 0N H0LD FOR 35 MIN EACH TIME, 2 ADD\'L CALLS ON HOLD FOR 40 MIN EACH TIME. CURRENTLY HAVE BEEN ON HOLD AGAIN FOR "ONE HOUR AND 20 MINUTES" NOW (that\'s right, 80 minutes!) AND HAVE YET TO TA...View MoreLK TO ANYONE!!! AT WHAT POINT DO JUST 'HANG UP AND MOVE ON'? CALLS NOT TAKEN, SERVICE STILL NOT SCHEDULED...WHAT A JOKE! So, if you do fall prey to promises and their sales staff and do purchase any of their plans, just want you to know what you are in for!!!!!!!!!!!!!! ...and good luck! ok, leaving my review after 85 minutes now!View Less

Pat Norris, Orlando

On Apr 08, 2020

American Home Shield (AHS)

I had a mystery water leak. American Home Shield sent out Home Choice services inc. I had to visits. Both technicians were Prompt, professional and knowledgeable. They took their time and kept me in the loop throughout. They helped me find the best and most cost effective solution to my problem and I was extremely pleased with the service call....View More View Less

Angela, Orlando

On Feb 20, 2020

American Home Shield (AHS)

Such a great experience. Everything was very good. My dishwasher did not work , so I called Home Warranty Shield and the attangement was quick andceffective. Very good customer service.

Olamide , Orlando

On Jul 24, 2019

American Home Shield (AHS)

1 star is too generous. AHS is appalling in the worst way and have proven to be deceptive and abusive in their interaction. Here is the summary of my ordeal: 1) I call AHS because we are having issues with our washer. Pay the $75 fee and they send the first technician out. 2) First technician does nothing (does not even open the washer), I co...View Moremplain and then they send another technician (I had to push back because they tried to charge me another $75). 3) Second technician comes out, diagnoses the problem and sends it back to AHS. 4) I call 10-15 times! I have been hung up on, lied to (a supervisor confessed that I have been lied to by previous agents), spoken to people who have no idea about the issue and literally get no where with different people treating the issue like it doesn't exist. At this point, I have been working on resolving this problem for nearly 3 weeks and each time I reach out to understand and get a resolution, they change narrative and behave in a way that is abusive and unacceptable. AHS feels and acts like a scam artist. I highly recommend that no one ever use their services as they have absolutely no regard for the issue and the customer. View Less

Erica Brown, Orlando

On Jun 20, 2019

American Home Shield (AHS)

NO HELP WITH A BURNING SMELL TILL TOMORROW

M Mathis, Orlando

On Jun 17, 2019

American Home Shield (AHS)

My AC stopped blowing cold air on Friday. I called it in and got a text message within 5 minutes from the AC contractor. Got a call on Saturday pinning down an appointment time for Tuesday. The contractor came out on Tuesday within the specified time. He fixed the issue withing 5 minutes, showed me what he was replacing, and my AC was fine.

Arisa Melendez, Orlando

On Jun 07, 2019

American Home Shield (AHS)

AHS uses poorly rated companies to come to your house. I had a plumber come out for a back up issue and the guy just kept saying "yeah something is wrong" uhhhhh okay? Yes we know something is wrong that is why we called. Then he says he cant find the issue with our plumbing and he put a snake into our lines and said he got "200 feet in and it didn...View More't have a problem" (later to find out by an actual company that knows what they are doing that he was putting the snake into our septic tank, when he thought that was the main line) Sounds contradicting right? THEN I get a call from AHS that they were told there was roots in our lines and that wouldnt be covered. WHAT? Since when were there roots in my lines? The guy left and said he did not know was wrong and we would have to pay $500 to have our camera'd and that wasn't covered by AHS. We called Roto Rooter and had our issue resolved the same day. So thanks for wasting my $100. THEN we have an issue with our AC and the company that was sent out has a 1 star review on google and automatically my heart sunk. Not again... The guy comes out and says nothing is wrong with our AC, although it is set at 72 degrees and its 81 degrees in my house and our smart thermostat is giving us a warning that something is wrong with our cooling system. The guy said its because its hot out, our response was well we have lived in other houses in the same weather conditions and did not have this problem nor did we have this issue last summer, his response well every house is different, let me go grab my paperwork... Ummm okay? So yet again another $100 down the drain. Im sure these people are getting paid no matter what, if they find an issue or not so they dont care. I just want my moneys worth and I am not getting it with this home warranty.View Less

Zachary Kraemer, Orlando

On Feb 05, 2019

American Home Shield (AHS)

I went more than 6 months in Florida without A/C. They A/C company couldn\'t repair it and American home shield refused to replace it. I had to end up spending 3k of my own money to get a new one. American home shield will not help you don\'t waste your money.

Shalley Liu, Orlando

On Jan 06, 2019

American Home Shield (AHS)

I am glade my faucet problems were resolved

Shalley Liu, Orlando

On Jan 06, 2019

American Home Shield (AHS)

Have always received a fast response when needing any of my covered items repaired I Thanks AHS